Mozilla Firefoz crashes multiple times after waking laptop from sleep

The behavior began with fifteen to twenty crash messages appearing. After which the browser would stop responding and be unable to reach out to the internet. Network con… (read more)

The behavior began with fifteen to twenty crash messages appearing. After which the browser would stop responding and be unable to reach out to the internet.

Network connectivity was confirmed as I was able to access my VPN and corporate teams.

I submitted as many crash reports as I could. Eventually the crash reporter ceased to function. The message is:

Firefox had a problem and crashed. Unfortunately, the crash reporter is unable to submit a report for this crash.

Details: expected value at line 1 column 1

Only a full reboot of the machine restored functionality but only temporarily. It returns after being put into sleep mode.

Running firefox in safe mode does not restore functionality. The behavior persists.

I am fully up to date according to firefox.

I am running a Lenovo Thinkpad Windows 11.

Asked by Candlejack 3 days ago

Last reply by Candlejack 23 minutes ago

I want back the toolbsr icon for "History" Please do not suggest a three stroke keyboard alternative.

A recent Firefox upgrade eliminated my toolbar "History" Icon. I want it back. Please do not suggest a three stroke keyboard alternative. Thank you. Alan Morrissey … (read more)

A recent Firefox upgrade eliminated my toolbar "History" Icon. I want it back. Please do not suggest a three stroke keyboard alternative. Thank you.

Alan Morrissey

Asked by amorriss46 35 minutes ago

Copy Paste not working at all

I cannot copy anything from the Firefox browser. Copying works in every other application on my PC. Running Windows 11 Home and Firefox 126.0.1 (64 bit). I can copy thing… (read more)

I cannot copy anything from the Firefox browser. Copying works in every other application on my PC. Running Windows 11 Home and Firefox 126.0.1 (64 bit). I can copy things from other applications such as wordpad or Chrome and paste them into Firefox, but as I said, cannot copy anything from Firefox itself. Highlighting text in Firefox gives me the option to copy it, but when I do that and then try to paste it elsewhere, the paste option is grayed out. I have already tried a refresh of Firefox and a complete uninstall and reinstall. This issue has persisted for months, but today was the day I set aside time to fix it, and thus far I have failed. Please help me restore full functionality to Firefox!

Asked by scomiche 1 hour ago

im being redirected to the mobile site of my game.

ok what im having issues with is is kixeye.com.... instead of this site it keeps going to https://m.kixeye.com/. instead of www.kixeye.com. there is no option to chang… (read more)

ok what im having issues with is is kixeye.com.... instead of this site it keeps going to https://m.kixeye.com/. instead of www.kixeye.com. there is no option to change it to the desktop site like when im on my phone

any help rectifying this would be a great help

Asked by G G (Waspire) 2 hours ago

Browsing Protection by F-Secure says Security application not found, but it is installed

I have F-Secure Internet Security installed. Browsing Protection by F-Secure says Security application not found, but it is installed. I've followed countless links, diff… (read more)

I have F-Secure Internet Security installed. Browsing Protection by F-Secure says Security application not found, but it is installed. I've followed countless links, difficult to even find solution articles in either Firefox help or F-sure website. Inside F-secure settings a setup page takes me to the 'install add on' page, but it is installed! Allow automatic updates - on. Run in Private Windows - allowed. Run on sites with restrictions - allowed. Updates checked for. Permissions:

   Access your data for all web sites
   Exchange messages with programs other than Firefox
   Monitor extension usage and manage themes
   Access browser tabs
   Access browser activity during navigation

All ticked. Don't understand debugging tool.

Asked by Glimpse_Of_Truth 2 hours ago

Firefox works, BUT, I don't think it installed itself appropriately

So, I installed a new hard drive about a week ago and while re-installing things I also re-installed the Firefox Browser 64- bit. Strangely, it seems like the files did … (read more)

So, I installed a new hard drive about a week ago and while re-installing things I also re-installed the Firefox Browser 64- bit. Strangely, it seems like the files did not install itself in the right areas or the files installed did not install themself in the right or normal places. It does work, but for some reason I don't see it's program files? Is this normal or something that happens?

Anyways, I've backed-up my bookmarks, and I am going to uninstall it, re-boot, and re-install it and see what happens I guess. Or should I uninstall Firefox and its Profile Folders also, etc, and than re-install it?


signed; help drowning in Firefox installations  ~~~~~~\o/~~~~~/\~~~~~

Asked by Teagan 4 months ago

Last reply by Teagan 2 hours ago

McAfee malware added several days ago

McAfee malware has entered the firefox browser a couple of days ago claiming viruses have been detected & requires me to click on their popup to remove it. Additiona… (read more)

McAfee malware has entered the firefox browser a couple of days ago claiming viruses have been detected & requires me to click on their popup to remove it. Additional warning follow and reoccur every couple of minutes. I don’t have McAfee Anti-virus software on my computer & have not installed any new software for some time. The anti-software I have works fine (Spybot & Microsoft Security Essentials) and detects no problems. The first application I initiate upon boot-up each morning is Firefox and that’s when the problem begins. It is somehow related to Firefox. I cannot find any processes in play.

I can open Chrome with no problems (however, Chrome no longer supports Windows 7. I’m using Windows 7 Pro. I tried all the free malware scanning programs suggested but nothing found.

I cannot find any link to Firefox Desktop Support as you suggested. Can you please forward this email to that support team.

Sincerely, roribe@yahoo.com 863-385-2926, Florida

Asked by roribe 3 hours ago

How to delete malware software

results found for ‘Avast has found a malware software on my computer & is blocking firefox from opening it. Which is fine. But how do I totally delete this? The url i… (read more)

results found for ‘Avast has found a malware software on my computer & is blocking firefox from opening it. Which is fine. But how do I totally delete this? The url is https://quicklivenews.com/news/images/fav_news_search.ico and the threat name is URL:Blacklist. The Process is C:\Program Files|Mozilla Firefox\firefox.exe and was detected by Web Shield. I've rescanned my computer & have run CCleaner. HELP!!!

Asked by sharon.lippke 3 hours ago

Unwanted Firefox Promotion

Whose idea was it to popup a Firefox promotion window while I was working on a text? The popup took me out of the page where I was working, Google Voice. I am strugglin… (read more)

Whose idea was it to popup a Firefox promotion window while I was working on a text? The popup took me out of the page where I was working, Google Voice. I am struggling, doing this with one hand while the other is in an Ace bandage with an ice pack on top. This was a needless interruption!

Asked by tightpurchaser 3 hours ago

password manager

heb.com i can login, but my password manager takes me to accounts.heb.com, & it gives me the error message. I went to heb.com, logged in & saved it. When I … (read more)

heb.com i can login, but my password manager takes me to

accounts.heb.com, & it gives me the error message. I went to

heb.com, logged in & saved it. When I looked at passwords again it had

accounts.heb.com, & I cant edit that. I don't know if its Firefox or HEB.

Asked by Theodore Ojevich (Ted Ojevich) 4 hours ago

Cloudflare Problems!

Soooo! everytime I try to open cloudflare, no matter what site it comes from, the connection refuses to go through and I'm only having this problem on firefox, I came fro… (read more)

Soooo! everytime I try to open cloudflare, no matter what site it comes from, the connection refuses to go through and I'm only having this problem on firefox, I came from opera gx, had no problems with cloudflare till now!

Im using 4 extensions DarkReader Adblock https://getadblock.com/en/installed/?u=uzzl0uyf19852316&lg=en-US&an=adblockfirefox&av=6.2.0&ap=firefox&apv=126.0.1&p=gecko&pv=126.0 Return youtube dislike Tapermonkey I click the box to Verify that I am human on cloudflare keeps trying to connect, after 30 seconds the site just reloads asking me to click the box again. this repeats non stop.

Asked by ac.marino125 2 days ago

Last reply by ac.marino125 4 hours ago

Current page jumps to new random URL when I export an excel file

Roughly 90% of the time I am using firefox to access and export excel files from a site used for the back end of our point of sale system, the tab I am exporting from jum… (read more)

Roughly 90% of the time I am using firefox to access and export excel files from a site used for the back end of our point of sale system, the tab I am exporting from jumps to a random URL (usually for a utility company I use to pay utility bills through). I have to go back several pages to get back to the original. It is totally problematic, and fairly random and often the utility company URL will vary; sometimes it's the gas company, sometimes it's the power company....occasionally the internet service provider).

Asked by dadforthedub 5 hours ago

stop video autoplay

the only autoplay setting i can find is under privacy and security. the page shows DEFAULT FOR ALL WEBSITES: Block Audio and Video, but videos still open and play. the pa… (read more)

the only autoplay setting i can find is under privacy and security. the page shows DEFAULT FOR ALL WEBSITES: Block Audio and Video, but videos still open and play. the page does not retain the change when i select the button REMOVE ALL WEBSITES. this problem has not been happening for years. it may have begun about six months ago. thank you for your time

Asked by ekworks 3 days ago

Last reply by ekworks 5 hours ago

I can no longer access Youtube.

I just get gray boxes and cannot even log in or anything. I have no ad blockers or add-ons. How can I get youtube working again on Firefox. It is working fine on Safar… (read more)

I just get gray boxes and cannot even log in or anything. I have no ad blockers or add-ons. How can I get youtube working again on Firefox. It is working fine on Safari and on my iphone.

Asked by joyful2bhere 6 hours ago

How to enable cookies in my Firefox browser.

For years I have used Firefox as my preferred internet browser, and most of the time it's OK. Recently, however, when trying to log on to my bank accounts, I get the mes… (read more)

For years I have used Firefox as my preferred internet browser, and most of the time it's OK. Recently, however, when trying to log on to my bank accounts, I get the message "Log on error. You need to enable cookies in your browser to logon to Internet Banking." How do I do this? In the meantime I am using another browser and can log on successfully there.

Asked by avpjordan 10 hours ago