• Solved

Javascript

Websites say that my Javascript is disabled, but I already checked on the about:config website and the javascript.enabled is set to true. What do I do so these websites a… (read more)

Websites say that my Javascript is disabled, but I already checked on the about:config website and the javascript.enabled is set to true. What do I do so these websites accept that my Javascript is enabled?

Asked by I M 2 hours ago

Answered by cor-el 2 hours ago

  • Solved

Why Firefox labels Paypal as an unsafe site.

I've posted before but no answer as to why Firefox labels Paypal as an unsafe site. I don't know where to change settings to allow it without the warning. I've just ign… (read more)

I've posted before but no answer as to why Firefox labels Paypal as an unsafe site. I don't know where to change settings to allow it without the warning. I've just ignored the warning and continued but it is annoying.

Asked by eckuemmel 2 months ago

Answered by eckuemmel 2 months ago

  • Solved

The Page Isn't Redirecting Properly Error

Good Morning. I have been using Firefox for 20+ years. Last night it did an update overnight, and this morning I am getting "The Page Isn't Redirecting Properly" error … (read more)

Good Morning. I have been using Firefox for 20+ years. Last night it did an update overnight, and this morning I am getting "The Page Isn't Redirecting Properly" error message on my business CRM site. This appears to be the only site having an issue. I have never had this error previously.

I tried all suggestions already including clearing cache/cookies, checking settings, delete history, troubleshoot mode and nothing. The site opens fine on Chrome and MS Edge.

Any additional help is appreciated, this is very frustrating.

Thank you.

Asked by soalivetoday 1 day ago

Answered by soalivetoday 11 hours ago

  • Solved

Firefox asks for master password on startup

On my computer Firefox ask for the master password every time at startup. On other computers in my family, Firefox only ask for the Master Password when accessing a site … (read more)

On my computer Firefox ask for the master password every time at startup. On other computers in my family, Firefox only ask for the Master Password when accessing a site with a password. I tried : - to disable than reenable Master Password - start in SafeMode without success. How can I solve my issue ? Thanks in advance for your help

Asked by jp.levy 2 months ago

Answered by cor-el 2 months ago

  • Solved

shortcut keys on mac

since the last update, the shortcut keys to highlight a word at a time left OR right are both highlighting the next word AND also jumping to the last tab. AGAIN! I notice… (read more)

since the last update, the shortcut keys to highlight a word at a time left OR right are both highlighting the next word AND also jumping to the last tab. AGAIN! I noticed this was identified as a problem back around 2019 in a search. I now cannot move fluidly within text, nor highlight a word at a time quickly. Either it's whole line or simply a letter at a time... which results in a pretty incompetent, crippling experience. PLEASE FIX!!

Asked by BodhiBen 12 hours ago

Answered by jscher2000 - Support Volunteer 11 hours ago

  • Solved

Amazon loads slowly or not at all; all other sites are fine

Hi! I'm using Firefox 126.0 on Fedora 39. Pages from Amazon.co.uk load very slowly, incompletely, or not at all. All other Web sites are fine. I had a couple of certi… (read more)

Hi! I'm using Firefox 126.0 on Fedora 39.

Pages from Amazon.co.uk load very slowly, incompletely, or not at all. All other Web sites are fine.

I had a couple of certificate-related errors saying that the identity of the site couldn't be verified, but I can't reproduce the problem, so I can't quote the exact wording, I'm afraid.

The same Amazon pages load properly in Chrome on the same machine, and they load properly in Firefox in a VM on the same machine. That tells me network connectivity must be fine.

I've tried disabling all extensions, reverting to the default theme, running in Troubleshoot Mode, clearing cookies and site data, clearing the startup cache, disabling hardware acceleration, and creating a new profile. The new profile helps slightly, in that it loads more of the page before getting stuck. Nothing else helps at all.

I'd prefer not to refresh Firefox if I can avoid it, because I don't want to lose all my plugins and settings. This installation is five years old. Besides, a new profile didn't fix the problem.

What's the next thing to try? I'd really appreciate any ideas.

Asked by markus.laker 1 day ago

Answered by markus.laker 11 hours ago

  • Solved

Multiple windows, check for closing multiple tabs is asked only on last window

Hey there, during work I often open two windows of Firefox to have more information visible on my two monitors. Unfortunately I sometimes forget that I have a second win… (read more)

Hey there,

during work I often open two windows of Firefox to have more information visible on my two monitors. Unfortunately I sometimes forget that I have a second window open, so I close only my "main" window and loose all tabs.

Is there a way to force Firefox to ask to close a window and loosing multiple tabs for every window open?

Right now this only happens for the last open window.

PS: I just found out about the keyboard shortcut of restoring a window (CTRL+SHIFT+N) recently. I would prefer a setting in my case.

Thanks in advance Fred

Asked by Fred 3 days ago

Answered by Fred 19 hours ago

  • Solved

Youtube audio plays extremely slow(Video is fine, audio and video are way out of sync, of course)

Youtube audio is extremely slow, I reckon at 10%, but the video is fine and can be sped up or down. The problem persists even in troubleshooting mode, after cache cleari… (read more)

Youtube audio is extremely slow, I reckon at 10%, but the video is fine and can be sped up or down. The problem persists even in troubleshooting mode, after cache clearing, hardware acceleration turned off, enabled DRM and widevine, driver updates, in private mode or not, logged in or not, firefox restarts, computer restarts.

But Youtube plays fine in Chrome and Edge.

I dont think I didnt anything drastically different, or updated win10 or firefox, or messed with anything. It was working fine a day ago.

Is there any way to reset something?

Asked by abelang82 1 day ago

Answered by abelang82 23 hours ago

  • Solved

Custom Firefox Zoom Values (e.g. 75%, 85%)

Hey guys, I saw in the following post that I can modify the zoom values of Firefox to custom values of my choosing (e.g. 75%, 85%): https://support.mozilla.org/en-US/qu… (read more)

Hey guys,

I saw in the following post that I can modify the zoom values of Firefox to custom values of my choosing (e.g. 75%, 85%):

https://support.mozilla.org/en-US/questions/1201469

I followed the instructions but it did not work for me. Yes, I did save the changes I made, and I completely closed & reopened Firefox, but the changes I made have not been applied for some reason. Please see the attached image.

I would have ask the question in the aforementioned thread but it's been archived so I had to open a new one. Does anyone know why Firefox does not seem to recognize my custom values (.75, .85)? Thanks!

Asked by AJ 1 day ago

Answered by TyDraniu 1 day ago

  • Solved

Particular Images not Shown with FF on Linux

Hi, more Details concerning the problem you can see here ! It should be great if you could help us with some diagnostics, for example why the problem only appears … (read more)

Hi,

more Details concerning the problem you can see here ! It should be great if you could help us with some diagnostics, for example why the problem only appears with FF on Linux, not with FF on WIN.

STR:

  1. Launch Linux FF
  2. Visit this page "Potential issue with plugin PITM" (Preview here
  3. Because you will need an Account for visiting account please follow "Konto eröffnen" (Create Account) instructions).
  4. After my approval for the account please visit again "Potential issue with plugin PITM"
  5. Click "1.png" Below heading "Attachments", that should work without problems.
  6. Close image view
  7. Move Mouse pointer to image below heading "My test with a screenshot" – should become magnifier
  8. Now Click that image
  » Expected (and so it does with WIN): Big image opens in new TAB
  » Actual:  New TAB opens, but without image view.

What are your results? FF Linux Problem or something else?

Asked by Rainer Bielefeld 2 days ago

Answered by Rainer Bielefeld 1 day ago

  • Solved

Linked image (via "src=") not displaying (FF 126.0.1 & 127.0)

Hi Guys, This is a recent hiccup and only seems to affect Firefox 126.0.1 & 127.0 (I'm running Win64 EME-free): I have a HTML file which displays images from variou… (read more)

Hi Guys,

This is a recent hiccup and only seems to affect Firefox 126.0.1 & 127.0 (I'm running Win64 EME-free):

I have a HTML file which displays images from various weather-cam websites, using the HTML "img src=" tag.

On previous versions of Firefox all was fine, however since 126.0.1 one image in particular will not display - it simply shows a broken image place-holder. Using MS Edge and Chrome, it displays correctly.

This is the image in question:

http://119.17.143.158:8777/Streaming/channels/102/picture/?auth=U1BDRzo1NG5keXAwMW50IQ==

I suspect it's something to do with the "auth=" 'key'?

Thanks in advance for any suggestions/assistance.

Mike.

Asked by rolands50 2 days ago

Answered by TyDraniu 1 day ago

  • Solved

The browser does not open normally.

In English, the meaning of this error is: Title: Configuration error Content: Failed to read configuration file. Please contact your system administrator. I had this err… (read more)

In English, the meaning of this error is: Title: Configuration error Content: Failed to read configuration file. Please contact your system administrator.

I had this error for a long time. But it's not too serious. Just hit ok and I can use all the recovery tabs as before without any problems. But every time I open windows and open the browser, this message appears. I feel very uncomfortable and tired without knowing why. Even reinstalling the browser didn't fix the problem, I tried it before and lost my favorite browser theme. And 1 more thing if someone can explain. If it can't read the configuration file, how can I still use the browser? What does that configuration file do?

This message only appears when I have not opened the Firefox browser on my computer. If I already have the tab, I can open another firefox browser without that message appearing. Only when I close all tabs. Open it again and it will appear. And click ok to use normally.

Asked by Jok Holk 1 day ago

Answered by Jok Holk 1 day ago

  • Solved

Keyboard shortcut to copy current tab URL

Is there a way to create a new keyboard shortcut to copy current tab URL? I've been using Arc to try some of their features, and what I miss the most is the hability to … (read more)

Is there a way to create a new keyboard shortcut to copy current tab URL?

I've been using Arc to try some of their features, and what I miss the most is the hability to copy current URL to share without touching the mouse.

Asked by Sebastian 1 day ago

Answered by jscher2000 - Support Volunteer 1 day ago

  • Solved

Sidebar unlocatable

Bought a new computer. All my toolbar bookmarks migrated across successfully. Sidebar symbol missing from the menu bar and I couldn't find where these Book Marks were at … (read more)

Bought a new computer. All my toolbar bookmarks migrated across successfully. Sidebar symbol missing from the menu bar and I couldn't find where these Book Marks were at first. But then I right clicked on the menu bar, clicked on Manage Book Marks which opened a Library box and there they were. Does anyone know an easier way to access them please? Any tips gratefully received. Thanks, Bob

Asked by bobofalex 3 days ago

Answered by jscher2000 - Support Volunteer 2 days ago

  • Solved

How to unpin Google from search bar suggestions?

I'm trying to move away from using Google, so I swapped to Duckduckgo and removed Google as a default search. However, "Search with Google" is still appearing in my searc… (read more)

I'm trying to move away from using Google, so I swapped to Duckduckgo and removed Google as a default search. However, "Search with Google" is still appearing in my search suggestions bar with a pin icon in the corner, and I can't figure out how to remove it. Does anyone know how to do this?

Asked by Cr4sh 3 weeks ago

Answered by cor-el 3 weeks ago

  • Solved

Updating to 127 unable to restore current session windows

I upgraded from 126.0.1 to 127 today. Upon update, all my windows are gone. The only way I could access them is to revert to an older profile backup and reinstall 126.0.1… (read more)

I upgraded from 126.0.1 to 127 today. Upon update, all my windows are gone. The only way I could access them is to revert to an older profile backup and reinstall 126.0.1.

I tried exporting my session with Tab Session Manager in 126.0.1 and reopen them in 127, but that only restores the last tab of each window (oddly). The json clearly lists 3 windows each with multiple tabs. I tried copying the sessionstore-backups folder, but no dice.

Symptoms similar to : https://support.mozilla.org/en-US/questions/1446921

Asked by RainbowIslands 2 days ago

Answered by RainbowIslands 2 days ago