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Buttons don't always work.

Just in the last few weeks, "buttons" on web sites do not work in Firefox, but work fine in Chrome. Example: https://www.mealtrain.com/users/sign_in/ The sign-in butto… (read more)

Just in the last few weeks, "buttons" on web sites do not work in Firefox, but work fine in Chrome. Example: https://www.mealtrain.com/users/sign_in/ The sign-in button does nothing in Firefox, yet works fine in Chrome. V. 125.0.3, Windows 10.

Asked by mhdavisjr 28 minutes ago

Weird fonts Wing Dings??

I keep hitting sites where menus and selection boxes turn into unreadable Wing Dings? On W11 and cleared and rest the font cache in Windows and still repeatedly seeing th… (read more)

I keep hitting sites where menus and selection boxes turn into unreadable Wing Dings? On W11 and cleared and rest the font cache in Windows and still repeatedly seeing the issue?

Asked by Doug Sooley 3 hours ago

Last reply by Doug Sooley 1 hour ago

reCAPTCHA no longer working ONLY on Firefox, tried everything!

Whenever i encounter a reCAPTCHA, and click "i am not a robot", the wheel keeps spinning and spinning and spinning. I never get to the screen where i have to verify image… (read more)

Whenever i encounter a reCAPTCHA, and click "i am not a robot", the wheel keeps spinning and spinning and spinning. I never get to the screen where i have to verify images or a check mark. Just started happening randomly.

I've spent hours searching. Tried every single solution-new profile, erased firefox and reinstalled, troubleshoot mode, firefox refresh, turned tracking protection off, changed network settings, reset wifi adapter, you name it i tried it. I need to get past reCAPTCHA's for work. Getting so frustrated. Please help!

One important point-the only other browser i have on my laptop is Microsoft edge and it' works perfectly on Edge!

Asked by wsandhu1 4 hours ago

Last reply by wsandhu1 1 hour ago

ff pass words gone

hi can anyone tell me how to get my saved passwords back into ff. they got deleted somehow by Clean Disk app instructions ive found on web are for everything except wha… (read more)

hi can anyone tell me how to get my saved passwords back into ff. they got deleted somehow by Clean Disk app

instructions ive found on web are for everything except what i need thanks

Asked by bill 4 days ago

Last reply by bill 1 hour ago

Firefox hangs in news reader

The news reader (powered by Technavia) for the Tucson Daily Star starts OK but continually slows down and eventually Firefox hangs and is non responsive. It happens in d… (read more)

The news reader (powered by Technavia) for the Tucson Daily Star starts OK but continually slows down and eventually Firefox hangs and is non responsive. It happens in different places. The same news reader works OK in Edge or Chrome. Any idea how to trouble shoot this?

Mike Mulcahy

Asked by mike739 1 hour ago

Boldfaced "S" does not print

When I view my bank statement in Firefox, everything appears fine, but when I print the statement, all occurrences of boldfce "S" on the printout are blank. This problem… (read more)

When I view my bank statement in Firefox, everything appears fine, but when I print the statement, all occurrences of boldfce "S" on the printout are blank. This problem does not occur with Google. Running macOS Catalina, all maintenance applied, Firefox is at 125.0.3.

Asked by TheOld Crab 22 hours ago

Last reply by TheOld Crab 1 hour ago

Help search results don't show list by date

Your help utility needs help. -results don't show date, must open each item. Results seem to not be listed in date order. What a mess to sort through. I can't select a de… (read more)

Your help utility needs help. -results don't show date, must open each item. Results seem to not be listed in date order. What a mess to sort through. I can't select a desired date range, or select by release version number. -your search tool isn't very effective, I keep getting unrelated results. I do better by searching google to find the help I want regarding Firefox.

Asked by Davyboy 2 hours ago

Browser issue with Microsoft Outlook

Hello, My name is Grey, and I'm experiencing an issue using Firefox as a browser to open my Outlook mail. For the past three days I have not been able to open any emails… (read more)

Hello,

My name is Grey, and I'm experiencing an issue using Firefox as a browser to open my Outlook mail. For the past three days I have not been able to open any emails as a network error screen appears. Using other devices and other browsers like Edge, the emails open fine, so it is not actually a network issue. This problem only occurs using Firefox, and specifically with Outlook emails. Everything else functions fine and I have not made any changes, besides the regular Firefox update. My computer is also up to date.

What can I do about this issue? I appreciate the advice,

grey

Asked by AshenLion 3 days ago

Last reply by AshenLion 5 hours ago

Issues With Websites Loading/Re-Directing - Firefox Browser Only PC and Mac OS

When attempting to load a number of different web pages such as Quickbooks Online Apps, the page displays "Loading Apps..." with a spinning wheel, but never redirects to … (read more)

When attempting to load a number of different web pages such as Quickbooks Online Apps, the page displays "Loading Apps..." with a spinning wheel, but never redirects to the Apps page; the site hangs forever. On other browsers there are no issues; it eventually switches to the correct page. In Firefox Browser I have tried adding exceptions in Settings --> Privacy & Security --> Manage Exceptions. No change. Thoughts?

Asked by jransom18 6 hours ago

Firefox updates delete my exceptions for saved cookies

On every new release of an update for Firefox, the update process deletes all of my saved cookies that I have established an exception for. I do this so that I don't have… (read more)

On every new release of an update for Firefox, the update process deletes all of my saved cookies that I have established an exception for. I do this so that I don't have to continually enter my user name and password for sites that I visit regularly. The developers must change the updates so that the exceptions carryover to the new version of Firefox.

Asked by seasidesquirrel 6 hours ago

Audio interface input no longer shows in Google Meet.

My primary/default browser is Firefox on Sonoma 14.4.1, and recently I'm unable to use the inputs of my audio interface for google hangouts. The relevant output is correc… (read more)

My primary/default browser is Firefox on Sonoma 14.4.1, and recently I'm unable to use the inputs of my audio interface for google hangouts. The relevant output is correct, and my system audio would be the same.

Asked by Scott Simon 6 hours ago

Firefox won't load websites. Pages are Blank. Application Menu unresponsive.

Whenever I type in a website URL in the search-bar, first of all, the drop-down menu of related searches and websites does not show up. When I press enter to confirm that… (read more)

Whenever I type in a website URL in the search-bar, first of all, the drop-down menu of related searches and websites does not show up. When I press enter to confirm that's where I want to go, nothing happens. The URL just kinda sits there, no loading circle or anything... Just a blank page. Only two of the icons on my toolbar works. The "Account" icon, which takes me to my Firefox settings. And my Extensions icon. Clicking the three little lines does nothing. The only websites i have been able to get to work at all are the settings page, and the Firefox troubleshooting page. I'm using Version 125.0.3, I tried using the browser both with and without hardware acceleration with results being unremarkably the same. I restarted Firefox and my computer multiple times to no avail, and the only thing I could find out of the ordinary was an error with Importing data from Microsoft Edge, which was not something I consciously wanted to do, but there was an error that popped up regarding that when i went to the settings page.

All that being said, I'm confused and at a loss for options, and could really use a Mozilla Staff member or someone who knows what they're doing to work me through this.

Asked by vinesjay16 1 day ago

Last reply by vinesjay16 7 hours ago

Can I change the date format from „month, day, year“ to „day, month, year“?

In Firefox the date format is set at „month, day, year“, but I need „day, month, year“. I tried all the solutions, I even installed Firefox - English (British) version, … (read more)

In Firefox the date format is set at „month, day, year“, but I need „day, month, year“.

I tried all the solutions, I even installed Firefox - English (British) version, but nothing changes.

Can you also implement an alternative, to be able to choose between the 2 options?

Thank you very much.

Asked by Cristi Nefiru 7 hours ago

Why is Firefox autofilling the address bar with URLS I've never visited?

Why is Firefox autofilling the address bar with URLS I've never visited? There is a question on this from 5 years ago, with lots of suggestions. My problem is that Firefo… (read more)

Why is Firefox autofilling the address bar with URLS I've never visited? There is a question on this from 5 years ago, with lots of suggestions. My problem is that Firefox is autofilling with sites that contain confidential login information.

Asked by troppont 10 hours ago

Why did my firefox profile jump from 120MB to 745MB suddenly?

The increase happened here: /storage/permanent/chrome/idb/3870112724rsegmnoittet-es.files/ 79 files taking 590MB created in 3 minutes, out of nowhere. Why were all these… (read more)

The increase happened here: /storage/permanent/chrome/idb/3870112724rsegmnoittet-es.files/

79 files taking 590MB created in 3 minutes, out of nowhere. Why were all these large files created?

Using Linux Mint, Firefox 125.0.2

Asked by Tony 1 day ago

Last reply by Tony 10 hours ago

Failed to check for updates

I am running version 125.0.3 (64-bit) on Windows 11, and I can't check for updates and have to manually download each new version after given a popup telling me that the … (read more)

I am running version 125.0.3 (64-bit) on Windows 11, and I can't check for updates and have to manually download each new version after given a popup telling me that the latest Firefox update couldn't be installed. I've tried restarting the computer, tried running the Mozilla Maintenance Service, and installing the latest updates for Firefox and Windows 11. Nothing I've tried has worked, and no other help article has helped me thus far.

Asked by Ethan 15 hours ago

Last reply by Ethan 15 hours ago

Firefox Update Popup Notifications on Mac?

Recently a popup notification came up when I opened firefox on my mac. Its been awhile since I opened it and without thinking I clicked : o ~ Now I worry if it'ss le… (read more)

Recently a popup notification came up when I opened firefox on my mac. Its been awhile since I opened it and without thinking I clicked : o ~ Now I worry if it'ss ledgit? Does Firefox give a popup box in top right corner when it needs an update? I wasn't on any strange website or anything but I'm always concerned and dont remember seeing that before.

My firefox now says its up to date after it restarted ~ it's running 125.0.3

Any advise is appreciated.

Asked by jason144 17 hours ago

Sound continues to play after pressing the back button when watching videos

Windows 10 Home 22H2 Firefox 125.0.3 For quite awhile I have had an intermittent problem when watching YouTube videos. To watch a video I right click on it and sele… (read more)

Windows 10 Home 22H2 Firefox 125.0.3

For quite awhile I have had an intermittent problem when watching YouTube videos. To watch a video I right click on it and select "open link in new window". If I just click on the video to watch it, the main page may reload when I click on the back arrow and some of the videos I was interested in are no longer displayed. Sometimes my touchpad doesn't recognize the right click and opens the video in the current window. After it starts playing, if I click the back arrow, the video returns to the previous page (which may be reloaded), and sometimes the audio from the video keeps playing, so I have audio for a video that is no longer visible. When this happens, if I click on another video, the audio from both are played. Today I had the same thing happen when I was streaming a TV program from the Spectrum website.

1. If I click on a YouTube video from the main page, should the main page be rebuilt when I click on the back arrow? 2. How do I resolve the audio continuing to play problem? i don't know if this is a Firefox problem but I have no idea where to start to fix it.

Asked by taherte 18 hours ago