Firefox Support Forum

I usually do the copy and past from other pages to share with WhatsApp, but since yesterday I was unable to paste the links or any articles into WhatsApp Web

Any issues with FireFox with WhatsApp web or sonthing else

How can I recover the history that has been deleted from firefox? Already there is an article from 2020 which says to find index.dat file but there is no .dat file that i can find. I am looking for the file in the following location: AppData\Local\Mozilla\Firefox\Profiles\83ctti6r.default-release\cache2 and that location is the only one with a file named index but it is without .dat extension. If that is supposed to be the file that I am to use then which .dat file reader do I use to open it and recover the history.

I've always been able to copy & paste text from other places to Whatsapp Web in Firefox Desktop computer before. But starting today, it's not working. It only works when I copy & paste text from Whatsapp Web inside but not from other software like MS office or Slack. It's very frustrating! I wonder if it has something to do with the newest Firefox update. Please fix asap!

Bank has changed access requirements to require geo-location when logging into account. Under Firefox settings, I found the geo-location settings screen; however, have not found how to add my bank's website for the purposes of allowing access to my geo-location when accessing their online banking services.

The only options listed were to delete 2 listed websites with geo-location access.

There is no add button to allow geo-location access when logging into my bank account?

Thanks for your assistance.

Regards,

Ed Terry

I accidentally blocked the DrJava website due to not paying strict attention to what I was doing on the screen when using Firefox to go to this site - www.drjava.org. I don't know how to reset my access to this site and this site only. Is there a method I can accomplish that will reset this ONLY blocked site on my Firefox and Dell PC. Thanks in advance.

Hello,

On newest updated Firefox 116.0.3 (64-bit), Windows 10 Home 10.0.19045. WhatsApp Web has also been updated to latest version. This morning, Web WhatsApp has lost the ability to Copy & Paste - cannot paste anything into the WhatsApp window or chats in Firefox, either from Firefox or from other apps such as Notepad.

WhatsApp Web C&P works perfectly in Chrome as of now. Please look into this.

Reddit Thread with reports on the same issue: https://www.reddit.com/r/whatsapp/comments/wk1uiz/cant_copy_and_paste_from_m365_into_whatsapp_web/jwjiv47/

Thanks!

Please don't go technical on me. I read exactly how to bookmark a website. I understand how to create folders. What I'm lost about is how do I create a folder in my toolbar, and not see the website in the menu? I have tried to put a saved site in a toolbar folder, then delete it from the drop-down menu, but once it is deleted the toolbar folder is empty. The folder I created still exist though.

Then I tried to create a folder and put it in the Toolbar. In the drop down menu I left specific websites.

When I closed the browser everything was gone from the folders and the drop down menu.

All I need it to create folders in the Toolbar area. Leave "non-duplicated" sites in the drop down menu. I just don't need to loose everything again, I spent hours doing this, I'm thankful I was able to do a recovery, except it was the last date I used days ago.

Again, this is what I need, not how yours is.

Thanks

I use WhatsApp in a Firefox web window so that I can copy, paste, and type using my keyboard. Suddenly beginning last week Firefox will not let me paste in the WhatsApp web window.

dom.event.clipboardevents.enabled is TRUE I still have the same issue in safe mode Ctrl-V, Shift insert, Right click & Paste, Right click & paste without formatting are all disabled.

It is only Firefox that has a problem (I can use WhatsApp in Chrome without issue). So far, it is only in WhatsApp (where paste is most important to me) that I have a problem.

I have Firefox 116.0.3 64 bit, the latest version, running in Windows 11, which is up to date.

Any ideas?

As a Firefox user, I want to be able to whitelist websites as they continue to be impermissible to people using their website without having to give up all privacy, such that their website works.

Replication Steps: 1. Open Firefox Browser 2. Go to top left and click hamburger icon (3 horizontal lines) in top right under the close option 3. Click Settings 4. On left side click privacy and security 5. Locate permissions in the submenu 6. Location -> Settings 7. Add website into search bar and hit enter to add to whitelist

Current Result: Cannot add to whitelist and cannot utilize website with browser. Will be forced to use competitions browser.

Expected Result: Site would be added to whitelist and therefore allow use of a site that is arbitrarily adding forced location permissions because vpns are well... hurting their bottom line to be frank.

My phone number needs to be updated in Firefox. Is this something that I can do myself or do I need Firefox support for this? Whenever Firefox issues a text code, it's using the person's current phone number to provide that text code. My phone number has changed so it needs to be updated in Firefox.

When I first open Firefox from my home screen it opens up minimized in the top left corner and I have to click the minimize button and then the un-minimize button to get it to open full screen.

Thanks, Patrik

I imported my bookmarks from chrome and there are thousands of bookmark folders. I wish to delete multiple folders at one time. All the answers I have found online do not seem to work. Is there a way in managing bookmarks to select and delete multiple "FOLDERS" at one time? TIA.

After recent update I cannot access my Medical Info online. This is the error message I receive.

Secure Connection Failed

An error occurred during a connection to epicpnwmychart.optum.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Jane

- Windows 11 will crash after using firefox to open a sharepoint link. - It will cause high cpu high memory and high disk. - The issue can reproduce 100% - Chrome will not have the issue.

I didn't know if this needed to be in Privacy and Security Settings or Cookies, so please feel free to move this to wherever it fits best. Here is my problem. I have saved logins on a lot of sites that all work perfectly. There are several websites that I have multiple accounts that all have their login credentials saved. My problem is that there is one specific website that until recently was operating just fine, but in the last week has started a nuisance issue. When I log into the website I select the login profile I need and everything starts off just fine. About 5 minutes later, whatever I am working on gets hijacked by a dropdown appearing in the upper corner of the screen that lists the six logins that I have for that website. If I continue to try typing, nothing happens (as in, the dropdown list stays there and whatever form I was typing on no longer has any data being entered). If I press ESC, the dropdown list goes away but it also closes down the form I was using. If I use the mouse and click anywhere on the screen, then the dropdown list goes away and I can continue using the form I have open. About 5 minutes later, or if I open up a new form, the dropdown list comes back and I have to do this all over again. I have talked to IT of the website and they stated that they have never seen this issue before. Other users that also use Firefox have never mentioned this to them before. Is there a setting that I need to change? Do I need to clear the cookies for this website? Do I need to just delete all of the saved login information and then re-save it? Thank you for your help.

I was not able to download FireFox from browser so downloaded the app from microsoft store and I cant add add-ons it shows download failed check your connection but i have 5g internet, I also used mobile data to ensure download but no results

I believe this issue started today. When I print using the Firefox dialog box, all of the printed pages are in color even though the color mode is set to Black and White. I have not changed any of my printer setting and have been using the same printer for many years. The printer is an HP Officejet Pro 8600. I have Firefox version 116.0.3 which was just updated today to that version. When I use another browser (Google Chrome) the pages are printed in Black & Whte. Therefore this appears to be a Firefox issue. I am using Windows 10 64 bit. How can this problem be corrected so that the pages will print in Black & White when I use the Firefox diaglog box? Thanks.

TL;DR: It lets me change the print scale to 101-200% for pdfs, but making it bigger doesn't actually change the preview image or resulting print, it just leaves it at 100%. As far as I can tell, making the pdf smaller than 100% works as it should and the print scale for websites works as it should for all possible sizes.

I wanted to print some labels and to do so I need to get the size exactly right, so I printed the page normally and measured the size of the page I printed and compared it to the size of the labels, 262 & 272 respectively. 272/262 = about 103.8% so I tried setting the scale to 103% and printed it again, but when I measured that page it was exactly the same as the 100% scale. Then I looked back and realized that although the preview reloaded whenever I raised the number the image didn't actually change, setting it to 200% looked the same as 100% and 150% and etc. I think this must be a bug, but so that's one part of this, but does anyone know of any workarounds in the meantime?