Firefox Support Forum

Firefox won't connect to "https://community.adobe.com" Error "You are not allowed to access this site" Disabled all add-ons didn't fix it! Works fine in Chrome, Etc

A few days ago I opened my monitor and was greeted by Firefox, already open, with the session erased. No clue how or why.

I found this thread [restore firefox session]. Very helpful.

I solved the problem by copying the latest upgrade.jsonlz4 file in the sessionstore-backups folder, renaming the copy as sessionstore.lsonlz4, renamed the original to sessionstoreold.jsonlz4, and replaced it with the copy in the main profile foider. It worked fine.

The only problem was the backup file was 2-3 days old, so there is a disparity between the content of the latest erased session, and the tabs from the backup.

I'm confused why there wouldn't be a backup created whenever the browser is closed, or something to that effect.

Is there no way to increase the frequency of created backups, and the quantity of of theses backups?

So, despite selecting "Allow Audio and Video" in the Site Preferences, "AUTOPLAY BLOCKED" continues to show on a tab, and it only goes away once I access the tab. This particularly happens on Youtube media.

You may find attached to this question an image of my about:config settings.

What further can be done to fix this?

Hi,

For a couple of weeks I've noticed, that at night when I close Firefox and prepare to turn off my computer, the Firefox browser does not close properly.

I've also noticed that it takes a while for the browser to close. Maybe a minute or more as opposed to immediately as had been in the past. I've attached a picture and I always 'click' Quit Firefox.

I'm on an iMac running Monterey 12.4.

Thanks very much!

After last or previous update, Firefox does not load home page. Get message with last tabs:

Sorry. We’re having trouble getting your pages back.

We are having trouble restoring your last browsing session. Select Restore Session to try again.

Still not able to restore your session? Sometimes a tab is causing the issue. View previous tabs, remove the checkmark from the tabs you don’t need to recover, and then restore.

Did all this it is still happening. Last time removing some file folder did not correct. Do not want it to restore last session!

What is causing this?

James

I entered my password accidentally into the username field on a webmail page. It keeps showing several entries I made in the past every time I log in. How do I get rid of these entries? I searched the subject and all the suggestions of deleting it in the dropdown box with SHIFT+DELETE or CTRL+DELETE don't work.

I also use Vivaldi browser and I have the same issue when logging in to webmail. The list of usernames is different from Firefox so I know the lists are tied to the particular browser. I was able to delete the entire list with Vivaldi and I logged in to webmail and auto-fill list is gone. Can't do the same in Firefox. Please help.

Hi, As it is, Firefox remember the primary password as long as the software is open and the computer not shut down. This is a very serious security risk! Firefox should forget the primary password after a certain period of time, even when running continuously. At least Firefox should forget the password after the session is suspended or locked. Could you please add this feature in your next release. Sincerely, -- Pierre

I tried to connect to a site I previously bookmarked and have connected to many times. When I tried yesterday it couldn't connect. A message on my screen said that it might be because Firefox was blocking cookies. I checked and it isn't. When I type the address manually into the address bar it connects without a problem. I deleted the old bookmark and set up a new one after I connected. When I navigate away from the page, I still can't connect with the new bookmark.

I had issues with Firefox and reinstalled it. My monitor was cracked so bought a new monitor. Now web pages don't load properly. If on a message board or looking at emails, lines separating each post or email are missing. This happens throughout the web. separating lines, boxes are missing. It's like 90% of the page loads and then some parts don't. I've tried all the troubleshooting answers from Mozilla. Nothing works. Never had this issue for years of using Firefox. All of a sudden, web pages all look different. It can't be the monitor because the computer tells the monitor what to display. So something must have changed when I reinstalled Firefox. I've added a picture below of how the Ticketmaster page loads. It would always show each individual seat. Now most of the empty seats have disappeared along with the line separating each row. Makes it almost impossible to decipher the webpage. The blue dots are seats still for sale. The empty rows should also have dots representing each and every seat, but now only about 50% of the seats actually display. Anyone have any ideas on what is going wrong? Driving me absolutely crazy. Ruined my ability to surf the web. Every page is missing something. Usually separating lines. Any ideas?

Autofill for payment and address information has stopped working. The option to choose one will come up, but when you click it, nothing fills in. Password autofill has been working, though.

Hail all:

Now, Firefox has a very, VERY simple Bookmark Manager, that basically only allows to add, remove, and single-bookmark edit.

Now, I have for instance 6+K Youtube Links, which all, annoyingly, end with " - YouTube". I want to remove that idiocy, but to edit 6+K bookmarks, one by one?

Can you add a way to mass-edit bookmarks?

Also, can you add a "Explorer Tree Style" Bookmark manager, that shows all bookmarks in true Explorer style (As in:

All Bookmarks
--- Bookmarks Toolbar
--------- Folder 1
-------------Bookmark 1
-------------Bookmark 2
-------------Bookmark 3
------------- ...
-------- Folder 2
-------------Bookmark 1
-------------Bookmark 2
-------------  ...
--- Bookmarks Menu
--------- Folder 1
-------------Bookmark 1
-------------Bookmark 2
-------------Bookmark 3
-------------  ...
-------- Folder 2
------------ SubFolder 1
-----------------Bookmark 1
-----------------Bookmark 2
-----------------  ...
------------ SubFolder 2
-----------------Bookmark 1
-----------------Bookmark 2
-----------------  ...
-------------Bookmark 1
-------------Bookmark 2
-------------  ...
--- Other Bookmarks
--------- Folder 1
-------------Bookmark 1
-------------Bookmark 2
-------------Bookmark 3
-------------  ...
-------- Folder 2
-------------Bookmark 1
-------------Bookmark 2
-------------  ...

(without the "-" 's of course, this was my way to represent the folder and "bookmark file" system in tree form), with an option to see doubles in their respective folder/subfolder, with the normal editing functions? Since ... that would ultimately be darn helpful? Especially when implemented DIRECTLY into Firefox, so no additional tools are needed (add-ons) since these never have what I actually need.

I have a 700+ Bookmarks backup file, which says all. Far too many bookmarks to sift through, manually, without decent tools, thus the need to do it "one at a time".

Thank you very much.

Xog.

I am having an odd problem. For years now, I have always used Gmail and its integrated chat function on a daily basis through Firefox. I upgraded to their new chat a while ago with no problems until yesterday.

Starting yesterday, Gmail started getting a bit choppy with me in Firefox on my home connection. Google chat, if it loads at all, will very quickly tell me that it is unable to connect to individual conversations. Indeed, the windows for those conversations will not even load. This is the same regardless of whether I try to load chat through the main Gmail window or if I try to load chat directly at chat.google.com. The site works fine when I test it through Chrome. I have tried clearing cookies and refreshing the site data. It does not seem to matter if I am in incognito mode, so I don't think this is an extension problem. I've added exceptions for my antivirus, so I don't think it's that either.

The REALLY odd thing, however, is that the problem apparently seems to appear only when I am using Firefox and I have my computer connected to my router over ethernet. Firefox loads chat fine when my computer is just on wi-fi (and, again, seems to be fine regardless of whether I'm on ethernet or wi-fi when it comes to Chrome).

I'm not quite sure what to make of this. Other websites seem to be loading in Firefox as normal, regardless of whether I'm on ethernet or wi-fi. Perhaps the only other notable connection problem is that I have had problems with buffering on Spotify that has cropped up at roughly the same time (this one happens on both Chrome and Firefox).

It may well be that my ethernet cable got damaged somehow overnight, but given the fact that other websites have been fine and that I load Gchat fine when using Chrome, I figured I'd ask here to see if there is something I can check on the software side of things because given the setup up in my apartment, restringing a new ethernet cable would be a bit of a hassle. I'm happy to provide any additional information or logs that I can, but I only consider myself an educated layperson when it comes to computers, so I'm not sure what to attach that could be helpful.

Thank you in advance!

I am getting the error SEC_ERROR_UNKNOWN_CRITICAL_EXTENSION on every page i open. I have looked around and tried to fix it using similar error messages but nothing has worked. I have uninstalled and reinstalled but nothing has worked.

Can anyone help me as there is nothing online that i can find that will fix this.

Hello, Earlier this week Firefox told me I had inadvertently downloaded a zipped folder that contains a virus or malware. I located the file in downloads and deleted it. I then deleted it from recycle bin and restarted Firefox, but the folder was still there. I deleted it from Firefox downloads, restarted Firefox... still there. I uninstalled / reinstalled Firefox.... still there. So I ran Windows Defender... nothing found. Still shows in Firefox. I ran ESET online scanner... nothing found, still shows in Firefox. I ran a malwarebytes scan, nothing found, still shows in Firefox. Lastly I did Windows Defender offline scan, nothing found, still shows in Firefox. How can I get Firefox to stop reporting virus? v/r Jim

I want to add an exception for a particular page in Firefox to allow ads. I can't seem to find where to do this. Is it even possible? I am running version 101.0.1. Any help would be appreciated. Thank you.

Password manager is blocked and I cannot enter my primary password. I therefore cannot open any website requiring a password even when I know the password and try to enter it independently of the password manager. The error message starts "No synchronised logins found" even though this is my only computer.

I had a partial crash of Firefox browser where some windows with multiple tabs closed. I believe it was caused by my processor overheating. After correcting my processor overheating issue and restarting, the remaining windows that were open before the reboot restored as the previous session but the windows and tabs that crashed did not recover. Would those be backed up anywhere?

Sometimes I try to boot up firefox and nothing loads, it just starts crashing, I can't do anything except force close it. and after a short while my computer loses internet connection. I don't know what's causing this cause I did a firefox refresh, deleted all cookies, and I have few add-ons that never caused me any issues over the last 4 years.