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how do I allow Firefox is permitted to access the web.

I am about to pay using a credit card, but no further page shows for me make payment. Unable to connect An error occurred during a connection to microservices.cdc.nicus… (read more)

I am about to pay using a credit card, but no further page shows for me make payment.

Unable to connect

An error occurred during a connection to microservices.cdc.nicusa.com.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

Asked by maydean 3 weeks ago

Gah. Your. tab just crashed.

I keep getting the attached message when I sign into my bank. This just started yesterday (9/4/24), but when I sign in with another browser I don't have a problem? … (read more)

I keep getting the attached message when I sign into my bank. This just started yesterday (9/4/24), but when I sign in with another browser I don't have a problem?

Asked by hlbaileys 1 month ago

Last reply by mtfrank 1 month ago

Syncronysing not working at all!

Dear Mozilla team, as a old fan from early days of Mozilla Firefox, Im quite dissapointed with the same issue I am facing with Firefox browser. Even I created my profile,… (read more)

Dear Mozilla team, as a old fan from early days of Mozilla Firefox, Im quite dissapointed with the same issue I am facing with Firefox browser. Even I created my profile, which one you can check from which year has been created, even after I synchronised all my bookmars, passwords etc etc, still no data is restored. I formated my laptop last week and thought that this time, with syncronising I will save a lot of time buut veery dissapointed again. STILL I am not having back my 100+ login details saved on Firefox. Also tabs. Now, on my browser promts taht my account is all syncronised but still blanco browser, with not a single saved data!

I will appreciate your help to get back my data, as soon as possible.

Regards, Enis Jusufi

Asked by Enis Jusufi 2 months ago

Last reply by cor-el 1 month ago

Webroot says Firefox on the PC has a possible memory leak. I don’t know how else to contact you, so, reporting it here. That’s all I know.

I am reporting this to you for investigation. In a routine scan, WebRoot reported that your Firefox had a memory leek. You might take it up with WebRoot. I really can’t h… (read more)

I am reporting this to you for investigation. In a routine scan, WebRoot reported that your Firefox had a memory leek. You might take it up with WebRoot. I really can’t help any further.

Asked by bboschen 2 months ago

Zoom when mouse moves

Recently when I move the mouse, the screen zooms in. The "command -" does not reset the screen. "View sZoom actual size" works, but I have to use it many times each tim… (read more)

Recently when I move the mouse, the screen zooms in. The "command -" does not reset the screen. "View sZoom actual size" works, but I have to use it many times each time I use the computer. What is causing this? How can I fix it? It only started in the last couple of weeks.

Asked by Jan Welch 2 months ago

Last reply by cor-el 2 months ago

  • Archived

Problem entering to specific websites - Previously was ok.

HI, I have a Mac with El Capitan OS and Firefox 78.15.0esr. Recently I can´t open some websites: ChatGPT, Likendin, TunnelBear, Wester Union, etc. Before everything was… (read more)

HI, I have a Mac with El Capitan OS and Firefox 78.15.0esr. Recently I can´t open some websites: ChatGPT, Likendin, TunnelBear, Wester Union, etc. Before everything was working perfect. Please HELP! Thanks friends :) When I try to open this website, nothing happens, nor an error, sometimes in certain website it keeps retrieving and thats it.

Many thanks,

Asked by cgs260667 6 months ago

Last reply by James 6 months ago

  • Archived

bookmarks, passwords missing

HI, I have just got a n ew laptop and setting it up from scratch. I have logged in to Mozilla, and I was under the impression I would find my password, browsing history a… (read more)

HI, I have just got a n ew laptop and setting it up from scratch. I have logged in to Mozilla, and I was under the impression I would find my password, browsing history and bookmarks there just like it was on my old laptop, but alas not. Ibhave trie looking for a solution but can't find anythjing that helps me out. I have also changed the password just in case it was that but it wasn't. Any advise on this thanks. Would ghate to go back to Safari. I am using Apple M3 MacOs 13.5. Thanks Anna

Asked by anna97 9 months ago

Last reply by cor-el 9 months ago

  • Archived

PDF WON'T OPEN IN A NEW WINDOW

Hello! I'm running the current version of Firefox, and my MacOS is also up to date: 14.2. I'm building a website in Squarespace. On that website, I have a PDF link tha… (read more)

Hello! I'm running the current version of Firefox, and my MacOS is also up to date: 14.2. I'm building a website in Squarespace. On that website, I have a PDF link that, when clicked, will open in a new browser window, with an option to download. I've set that up in SQSP settings, but clicking the link only allows a download. Squarespace Support and myself were able to open the PDF in a new window in Chrome and Safari. Is there a setting in Firefox or something else that I'm missing that will allow opening the PDF in a new browser window? Thanks! Michael

Asked by moonbailey 10 months ago

Last reply by moonbailey 9 months ago

  • Archived

Firefox Mac keeps crashing since 2 weeks

Since like 2 weeks, Firefox on my M1 MacBook keeps crashing. This is really annoying which is why I have to consider switching to Brave. Does anyone have the same proble… (read more)

Since like 2 weeks, Firefox on my M1 MacBook keeps crashing. This is really annoying which is why I have to consider switching to Brave.

Does anyone have the same problem?

Asked by roksakure07 10 months ago

Last reply by Paul 10 months ago

  • Locked
  • Archived

Downloaded Firefox Installer seems to be from 2018

duplicate of /questions/1433030 thread. I‘m somewhat uncertain: I downloaded the Firefox Installer from (I believe) Mozilla.org via Edge. When I tried to Upload the file… (read more)

duplicate of /questions/1433030 thread.

I‘m somewhat uncertain: I downloaded the Firefox Installer from (I believe) Mozilla.org via Edge. When I tried to Upload the file to VirusTotal I got errors first and it only worked after restarting the laptop.

The file hadn‘t been analyzed so far (which surprised me), 1 out of 72 scanners claimed to have found a Trojan but what bothered me more was that according to VirusTotal the file was compiled in 2018 with Microsoft Visual C/C++ 12.00.8168. It was also somewhat smaller than the last Installer I downloaded (342kb vs. 390kb), although both should be version 18.05.

So I‘m a little concerned if the downloaded file is legitimate?

Asked by TS 10 months ago

Last reply by TS 10 months ago

  • Archived

Marquis takes over, can't remove it

- Marquis has colonised my search page. - I used to be able to get rid of it temporarily by going into troubleshoot mode and going through that whole process twice - odd… (read more)

- Marquis has colonised my search page. - I used to be able to get rid of it temporarily by going into troubleshoot mode and going through that whole process twice - oddly, it never worked first time. - Now that doesn't work. - I can only get to my DuckDuckGo homepage via my bookmarks, which means I can't have more than one page open at a time. Firefox opens by default in Marquis. - I downloaded paid-for antivirus software with no results, so I'm reluctant to get anything else unless I'm sure it will work. - I notice that several people on this thread and elsewhere have reported this intrusion. - Does anyone know what to do about it??

Asked by sheridan.tessa 2 years ago

Last reply by sheridan.tessa 2 years ago

  • Archived

second level toolbar

I recently got a new Mac, running Ventura. When I did I lost the second toolbar that used to be in Firefox, the one that shows frequently used programs, like Google, App… (read more)

I recently got a new Mac, running Ventura. When I did I lost the second toolbar that used to be in Firefox, the one that shows frequently used programs, like Google, Apple etc. Instructions say to click on Firefox and select Preferences, but there is no Preference under Firefox. I tried looking under Tools and got no where. What do I need to do?

Asked by Joan Beavin 12 months ago

Last reply by cor-el 11 months ago

  • Archived

Firefox home page

Since my upgrade in Firefox my home page when I open it fills only half the screen. I can enlarge it but that's a pain in the rear. Every time I go out of Firefox and the… (read more)

Since my upgrade in Firefox my home page when I open it fills only half the screen. I can enlarge it but that's a pain in the rear. Every time I go out of Firefox and then return to the home page it is half the width of the computer screen. How do I get to make the full screen my default? Thanks Richard

Asked by a404me 12 months ago

Last reply by cor-el 12 months ago

  • Solved
  • Archived

Credit card autofill feature has disappeared from settings??

I constantly used the auto fill for credit cards, but went to pay for something and it didn't auto fill so I went to settings and there is no auto fill section under priv… (read more)

I constantly used the auto fill for credit cards, but went to pay for something and it didn't auto fill so I went to settings and there is no auto fill section under privacy and security?? WTH??

Asked by cobbsimone 1 year ago

Answered by zeroknight 1 year ago

  • Solved
  • Archived

Firefox Translations by Mozilla Firefox

Hi I used to often use the Firefox Translations (by Mozilla Firefox) add-on to translate web pages in the browser. It was the one in the screen shot below. It was brill… (read more)

Hi I used to often use the Firefox Translations (by Mozilla Firefox) add-on to translate web pages in the browser. It was the one in the screen shot below. It was brilliant and a couple of days ago it disappeared off my screen. When I opened a French webpage there was no button at the top to translate and all I get now is the option to copy and paste 1000 characters into a box! I cannot find the original one - unless this has replaced it? In which case, not happy! The other was much better. Can anyone help me get the original again or recommend something similar? Thanks

Asked by shanbramley 1 year ago

Answered by shanbramley 1 year ago