Firefox Support Forum

So when I installed an update today all of my extensions and add ons were removed and I have a folder on my desktop that apparently has all their data is there any way to restore that data? Or is it just lost in the update?

Hi, I first posted this in error in the Discussions section and was pointed to this forum.

Articles from the Washington Post (washingtonpost.com) are not displaying entirely correctly in FF v103.0.1, Mac OS 10.14.6 (Mojave). The headline and body text appears normally, but the lead graphic or photo is just a blurry smear, the Comments button does nothing, comments do not load at all, the Section button doesn't work, the Sign In button doesn't work, and the magnifying-glass Search function doesn't work correctly). Links at the bottom of the page to other articles do lead to the articles themselves (which are also displayed as described above), but the links, normally shown as an image with a headline, just appear as a gray rectangle. Article display worked normally in 102.0.1 and works normally in Chrome. Articles from the New York Times and a couple of other randomly selected periodicals that I read all work normally in 103.0.1.

jscher2000, a Discussions collaborator, suggested that I toggle the Reader View switch. When I do that, the article text displays fine but there are no photos or graphics. In-article links (to sources, other articles, etc.) do work; links to other Washington Post articles produce the same result (very blurry lead photo, no photos at all in the body of the article, Sign In, Section and Comments buttons not working, etc.).

Because the Sign In button on the newly opened article does not work, I can't verify that I am indeed logged in, even though I am logged in on the main washingtonpost.com page.

jscher2000 also suggested that "One possible reason for the content to look blurred on a news site would be if one of your add-ons removed a forced-subscription overlay without cleaning up fully. However, if you are already a subscriber, then that would be unlikely (assuming you are signed in)." I don't quite know what to do about this -- I don't know what the forced-subscription overlay is or where I'd find it or what to do about it. I do have several add-ons installed, mostly to block ads and trackers and promote security. Also, as I mention, I can't verify whether I am still signed in when I open a new article because the new article displays a non-working Sign In button even though I'm signed in on the main page. So I'm kind of stuck on that one.

Everything I describe here was not a problem in FF102.0.1 -- things worked fine. After upgrading to FF103 and finding the problems, I went backward and reinstalled FF102, and after some fumbling around got my old profile installed. Everything worked normally. And everything works normally with the same Web sites and pages in Chrome.

Thanks for any light you can shed on this. In the meantime, I'll go back to FF102.0.1 and stand by for further developments.

Just jumped from 91ESR to 102ESR, and am annoyed by some new "features". (That's why I use ESR, so this doesn't happen often.)

First, I noticed that the default for downloading changed from "ask" to "save". I eventually found how to fix that, but, in the process of searching, I typed "firefox download" in the urlbar, and suddenly up popped "Trying to fix a problem?", suggesting I reset Firefox.

I'm old enough to remember Clippy (look it up), and feel the same way as I did then. Call this new feature "Flippy".

I did some searches, found that this behavior has been called "intervention" (I prefer "Flippy"). I also found old sugesstions on how to disable it, but they don't seem to work.

Even Microsoft provided a way of disabling Clippy. How do I disable "Flippy"?

I downloaded version 101.0.1 and lost most of my bookmark TAGS! These help me find things in my many bookmarks. I've kept version 98.0.1 in my Applications folder (MAC Mojave 10.14.6) and it still has all my TAGS intact. I can't copy / paste or drag and drop them. How can I transfer my bookmarks TAGS?

I just got a new iPhone SE and want to transfer my Firefox passwords, maybe home-screen favorites, but not all the history, extensive bookmarks, etc. from my Mac. Is there a way to do that?

Firefox will not allow me to log into Nest home page with google account. When google account is selected at login it will loop back to select which account to log into with. Never had this issue with previous versions of Firefox Have used the open/option to determine that the issue continues to exist. Version 102 Mac laptop

I am using build 100.0 Mac OSX Mojave 10.14.6. When I go to www.papajohns.com and try to login it goes nowhere. I tried looking up the problem, which was to go to Settings and allow cookies for that site and now I'm able to login. The additional problem I'm having is in the purchase page, I have put in all my information including credit card information. When I click place order, instead of completing the transaction, it takes me back to the same page I entered my payment information and never completes the transaction. I have tried it on my iPhone through Safari and I was able to login and complete the transaction. I would prefer to do this on my desktop computer running Firefox rather than my iPhone. Any help would be greatly appreciated.

Thanks, John

I'm downloading a lot of images, and every time I do so a popup box appears showing the most recent five downloads and a button to show all downloads, It covers some of the icons I use for downloading images which is frustrating. If I right click on any of the downloads one of the options is to Clear Preview Panel, so I assumed it was called Preview Panel, but help does not know about that and I can't find how to stop it coming up (it used not to until I did something, I don't know what) It's driving me crazy.

Once every few days (and now every day) the browser logs out of me from every site/forum where I was logged in and this starts to be really annoying, what can I do?

I always use the current Firefox on two Macintosh browsers running OS 10.14.6.

Recently (in only one of the computers), if I download a file, a pane containing recent downloads opens in the upper left-hand quadrant. This is distinct from the downloads portion of the "Library" area, and gets in the way of my ability to use Firefox efficiently.

I can't seem to find a way to keep this pane from repeatedly opening up as I download things. Can anyone help?

I've been using Gmail within Firefox for over a year now. Starting two days ago, Gmail no longer auto fits within the size of my Firefox browser tab (see attachment). I now have to scroll down every time I want to attach something to a new email I'm composing, I have to scroll right to be able to read the entirety of any of my messages, scroll left to see my "labels" (categories) on the left, etc.

Do you know why this suddenly started happening? And how I can get it back to its normal behavior, the way it's been for over a year? None of the other websites (Google Contacts, Calendar, Slack, Yahoo, etc.) are behaving this way - only Gmail.

Every time I enter a link to a google service, I see a notice that says "Your should be redirected in a moment..." and then I get redirected to the Stanford University website (https://pass.stanford.edu/signin.html). It is not a specific website redirecting me, but rather some algorithm is detecting a google link and sending me to Stanford University instead . For instance, if I paste in a link to a particular location in Google Maps, I will end up at Stanford instead. I have no idea how to fix this, but it makes me avoid Firefox and use Chrome because Chrome does not redirect. I would rather use Firefox.

My Bookmarks did not transfer over from either my prior Firefox browser or my Safari Browser. I could not find the bookmarks.plist for Safari, and the upgrade did not ask if I wanted my Firefox bookmarks transferred over.

I need to access Canvas as part of my school coursework. As of yesterday, Canvas refuses to load in Firefox. I've restarted my Mac, made sure Firefox is up to date, and tried running Canvas in Chrome, where it worked just fine. My internet connection is also stable. All other websites seem to be working in Firefox, but for some reason Canvas doesn't load after any amount of time and the interface appears as the attached image. Any help? Firefox is my preferred browser and I actually cannot do any online coursework without Canvas, so any suggestions or advice are very welcome.