Firefox Community Forum

I purchased the Mozilla VPN a week or 2 ago and it seems unfair that now it's free and I wasn't informed that it was going to be free, or else I would have waited and not spent 100$. Am refunds possible?

Now that this update is in place, my 80% screen size now has a scroll bar on the right.

My second row of shortcuts is partially cut off. 67% screen size shows all shortcuts, but they are tiny.

Why is there so much empty space appearing on the home page (above "Firefox" branding)? I found no option to minimize this space.

I have a Dell laptop (Inspiron 16), with the scale of the screen set at 125%.

TIA!

Tabs will crash over and over again. I can barely look at any given page for longer than a minute or two. What happened?? Firefox was never like this before. It just crashed in the middle of me typing this LMAO. Using Brave in the meantime. This is ridiculous.

Can not find free VPN prompt in upper right hand corner in Firefox 150.0. When updating it asked if I wanted the free VPN I click yes and it took me to a page labeled "Use built-in VPN in Firefox" No icon appeared nothing.

As of yesterday my Firefox browser no longer displays some screens within Amazon Prime correctly. It displays what should be images as text, which is difficult to read, unlike Microsoft Edge, which displays the Amazon webpage correctly. I am running Windows 10 with a support extension through October 2026, so could it be an update from Microsoft Windows or Mozilla Firefox that has caused the problem. Thanks for your help.

Michael Archer [edited email from community support forum]

When I open firefox everything is in the middle of the screen instead of spread across the screen - this started today and is the same if I click new tab - it has the same layout. As far as I am aware I haven't changed anything in settings so either something changed with a firefox update or possibly with a windows update. Any suggestions would be very welcome as it is extremely irritating having to continually scroll down to see things

Downloads on Firefox are slow. They used to be fast, but about three days ago they just went way down to about a tenth of the previous speed. I've tested the same file from the same source and on Edge it downloads at the speed I used to get, so it's a problem with Firefox.

Since new update the firefox logo is appearing on my home page and new tab pages, how do I remove it? I changed the setting to false and it still does not go away.

Hello Mozilla team, I am paying for Mozilla VPN with yearly subscription. Should I cancel my subscription with this free VPN? Or where is the difference?

Thanks very much in advance and best regards Karin