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  • Solved

FireFox stops responding inside a website

Frequently when on a website I will do a search, or try to print, and after issuing the command, FireFox just sits there and does nothing. I go to a different browser, lo… (read more)

Frequently when on a website I will do a search, or try to print, and after issuing the command, FireFox just sits there and does nothing. I go to a different browser, log on to my account on the same website and it searches, prints or otherwise functions normally.

Here is an example where after hitting the search button on the website, FireFox sits and leave me a blank screen. Screen shot attached.

https://www.americastestkitchen.com/search?q=ham%20and%20scalloped%20potatoes

I have updated to the latest version of FireFox hoping that the problem would go away, but it persists. This is getting very frustrating, and since other browsers don't do this, it is drawing me away from Firefox, which I have used as my default browser for years.

Asked by Tom George 21 hours ago

Answered by FredMcD 20 hours ago

  • Solved

I can’t login to the Ebay site. Firefox 80.0.

Hello! I immediately apologize for any possible mistakes or incorrectly composed sentences - I am writing this message through a translator. I hope that I can convey my t… (read more)

Hello! I immediately apologize for any possible mistakes or incorrectly composed sentences - I am writing this message through a translator. I hope that I can convey my thoughts, please treat with understanding. I just started using Firefox, after Chrome and Edge it is like a breath of fresh air, everything works great, except for the Ebay website. The site itself is working, but I can't log in there. The page is loaded after entering data with the message "Access To Website Blocked". In support, I found a similar problem, they advised to disable tracking protection, but this doesn't help. I also cleared all browser data, history, cookies, cache. Launched the browser in safe mode. It doesn't help either. I thought that the Adguard program was to blame for this - I turned it off. And it didn't work either. Moreover, I can access the site without any problems through Google Chrome and Microsoft Edge. Even through the mobile version of Firefox, you can log in without problems, but on a PC there is no. I made such banal methods as rebooting and checking for system and driver updates. The PC rebooted, Windows 10 was updated to the latest version (Home, 64 bit, version 2004, KB4566782, OS build 19041.450), the drivers were all updated too. Firefox on this computer has not been used before, i.e. the reason is definitely not in the hardware and hardly in the software. Only one site Ebay doesn't work. Everything else works flawlessly. Please, help fix this problem. Or at least help send Mozilla report somehow.

Asked by Виктор 1 month ago

Answered by Виктор 1 month ago

  • Locked

Why can't I access Twitter via Firefox

What happened to Twitter on Firefox? Why can't I access anymore? It is specific to Firefox, and happened suddenly. I cannot get to the site through any link at all. dupe.… (read more)

What happened to Twitter on Firefox? Why can't I access anymore? It is specific to Firefox, and happened suddenly. I cannot get to the site through any link at all.

dupe. https://support.mozilla.org/en-US/questions/1306124

Asked by thurlow405 13 hours ago

  • Solved

I have been trapped by a company called Pointofmail.

Pointofmail track emails messages sent in Gmail. They have prevented messages being sent. They do not provide a telephone number to call nor a street address. They have a… (read more)

Pointofmail track emails messages sent in Gmail. They have prevented messages being sent. They do not provide a telephone number to call nor a street address. They have an email address (support@pointofmail.com) but don't respond to anything. The problem arose when I took up a free 30 day trial with their product, after which I did not wish to subscirbe. There is nowhere giving the "no thanks" option. Do you know how I can free myself from Pointofmail when Gmail is used in Firefox? Gmail works OK in other browsers (Thunderbird and Google). Please advise.

Asked by udabkowski 2 months ago

Answered by udabkowski 1 month ago

  • Solved

Change pdf viewer background color (both sides of the pdf) to dark

Hey there, awesomes! I'd like to change my Firefox pdf viewer's background color (both sides of the pdf) to dark, currently it shows light gray (see `background_bg.png`)… (read more)

Hey there, awesomes! I'd like to change my Firefox pdf viewer's background color (both sides of the pdf) to dark, currently it shows light gray (see `background_bg.png`). And here is effect I want it to look like (see screenshot from Chrome `wished_bg.png`). Thanks in advance (:

PS: I don't want to change my theme to dark. It seems I have to change my css, but I dunno which & how.

Asked by Mark Taylor 4 days ago

Answered by jscher2000 3 days ago

  • Solved

remove Search with Amazon from address bar suggestions

Everytime I open the suggestions in the address bar Search with Google or Search with Amazon appear at the top. You cannot remove them by using the 'forget about this sit… (read more)

Everytime I open the suggestions in the address bar Search with Google or Search with Amazon appear at the top. You cannot remove them by using the 'forget about this site' feature and if you change the browser.urlbar.openViewOnFocus to 'False' you don't get the suggestions. Can you tell me how to permanently remove Search with Google or Search with Amazon from the suggestions. Thank you.

Asked by gspotts 5 months ago

Answered by jscher2000 5 months ago

  • Solved

I uninstalled the Adobe Acrobat official extension. how can I reinstall it?

the Adobe Acrobat extension stopped working. So I uninstalled it thinking I could find it on the list of add-ons and then reinstall it. However, apparently that's not the… (read more)

the Adobe Acrobat extension stopped working. So I uninstalled it thinking I could find it on the list of add-ons and then reinstall it. However, apparently that's not the way this works. So I tried installing an upgraded version of Adobe Acrobat Pro DC, but the extension was not reinstalled in the process. I talked to the Adobe Acrobat help folks and they said that I have to uninstall and reinstall Firefox. I'm very worried about this because I have so many specific settings set up in Firefox and I don't want to lose any of those. Is there another workaround?

Asked by cgreek 3 months ago

Answered by jscher2000 3 months ago

  • Solved

Turn off the control media playback via harware media keys

Can I turn off the "control media playback via hardware media keys on a keyboard or headset or virtual media control interface" function? (Firefox 81.0, Windows 10) … (read more)

Can I turn off the "control media playback via hardware media keys on a keyboard or headset or virtual media control interface" function? (Firefox 81.0, Windows 10)

Asked by Hey Google 4 weeks ago

Answered by TyDraniu 4 weeks ago

  • Solved

Master Password purpose

Hello. I use firefox on my pc. I created master password to work on few pc-s. But what is the point of it, since when I enter mozilla, it asks me to enter it, but I can o… (read more)

Hello. I use firefox on my pc. I created master password to work on few pc-s. But what is the point of it, since when I enter mozilla, it asks me to enter it, but I can only close this window and just access anything. Is there a way to have a password that would stop other people using my firefox?

thanks

Asked by icyturtle 1 day ago

Answered by cor-el 1 day ago

  • Solved

Audio Control Pop-Up Window

Every time a website with audio plays in Firefox version 81.0 (64-bit), a pop-up window (similar to the one in the attached screenshot) appears in the upper left corner o… (read more)

Every time a website with audio plays in Firefox version 81.0 (64-bit), a pop-up window (similar to the one in the attached screenshot) appears in the upper left corner of the screen. This never happened in previous versions of Firefox. I haven't found a way to disable it, if that's even possible--which I hope it is. The pop-up is not a major inconvenience, just an annoyance, because it disappears after 3-5 seconds or so. Nonetheless, I'd like to be rid of it altogether.

Asked by willlad-f 1 day ago

Answered by TyDraniu 1 day ago

  • Solved

This account is not active. Please contact an administrator if you believe this is an error.

I use Firefox for many years. Firefox is always synced and I use "Firefox master password". The problem is that every time I try to sign in my account I see this message:… (read more)

I use Firefox for many years. Firefox is always synced and I use "Firefox master password".

The problem is that every time I try to sign in my account I see this message: "This account is not active. Please contact an administrator if you believe this is an error. " This message is looks like mozilla's prank, because someone needs to sign in first to get help! As I try to get help, "support mozilla" is drive me to an endless loop in Mozilla.org.

After several minutes (I think about 15minutes) I don't know why and how but I'm in! This is happened every time I try to sign in my account!

Why is so much time consuming and frustrating the way to sign in? What it means "This account is not active." and why don't given a reason why this happens or/and a way to fix? Why I can't just type the UN/Pass to sign in?

Thanks in advance and sorry for my english.

Asked by AntonyMan 2 days ago

Answered by AntonyMan 1 day ago

  • Solved

Firefox desktop will not update.

I have been getting notification to update Firefox but every time I try, it won't work. I have tried from the menu. I have tried updating from mozilla.org. I have trie… (read more)

I have been getting notification to update Firefox but every time I try, it won't work. I have tried from the menu. I have tried updating from mozilla.org. I have tried downloading a new copy. Either the download doesn't work or the execution doesn't work. I temporarily disabled my virus protection and firewall just in case, but that didn't help. My next thought was to delete the Firefox copy I have. But what if I continue to not be able to install? Can anyone help with something other than what the website suggests? Thank you!

Asked by jean_e_lane 2 days ago

Answered by FredMcD 2 days ago

  • Solved

pop out videos wont stop. Have unchecked the box, but still chewing up my bandwidth.

Please make videos stop playing when I go to a website. Now (25/9/20) pop out videos have started cluttering my screen and are difficult to shut down. I do not want pic… (read more)

Please make videos stop playing when I go to a website. Now (25/9/20) pop out videos have started cluttering my screen and are difficult to shut down. I do not want picture in picture and I do not want videos to play automatically. I have been through all the settings, but nothing makes any difference.

Asked by j.searle01 2 days ago

Answered by jscher2000 1 day ago

  • Solved

Facebook videos "Sorry, we're having trouble with playing this video."

Hi For two days I've been searching on the web and in here with no luck. Initially as Facebook is loading ... I can see the video for a brief second, then its turns gre… (read more)

Hi

For two days I've been searching on the web and in here with no luck.

Initially as Facebook is loading ... I can see the video for a brief second, then its turns grey with the message "Sorry, we're having trouble with playing this video."

Appears to only be a problem on Facebook and only in FF (chrome facebook videos work fine)

Using

FF 81.0 (64-Bit) Windows 10 Version 2004

Tried with all addon's disabled. Tried with anti virus disabled

Tried adding "Flash Video Player for Facebook" addon

Videos all work and play in chrome.

Asked by Greg 1 day ago

Answered by jscher2000 1 day ago