Firefox Support Forum

Dear sirs,

I have been a loyal longtime firefox/mozilla user going back to netscape in the 1980s. I am contemplating changing my default browser to safari and stopping using firefox.  I am a research scientist and infectious disease specialist.  My publications can easily be found by googling/searching "Stephen Beres".  I am having a difficulty that when I connect to the National Center for Biological Information (NCBI) Microbial Genomes Database (https://www.ncbi.nlm.nih.gov/genome/browse#!/prokaryotes/) to search genetic/genomic information for microbial pathogens relevant to my research, the page in firefox no longer displays properly  allowing me to conduct searches of the database.  This is not a problem if I switch to safari and plug in the exact same URL.  I cannot be loyal to firefox if it does not work.

I've tried going in safe mode, turning of my Facebook container. Deleting cache. Signing out of Facebook. Also adjusting the backspace key in my Config. Having no problems on my Android phone or when using Opera. It's on on Firefox and on Facebook. FACEBOOK screen suddenly moves to the bottom of the screen when I am typing a comment. Whenever I hit SHIFT+alpha_letter at the beginning of a line OR simply hit the backspace key, the screen suddenly shifts to the very bottom of the page again even if I have tried to scroll the page back up to the middle of the screen manually. This shifts the entry area where I'm typing down and sometimes off of the visible screen entirely. Just hitting the backspace to correct a typo causes the screen to scroll on its own. I have to scroll back down to the entry box and if I make another typo, it happens again.

So, I've been trying to login to TikTok using Firefox version 100 but it won't let me login because Firefox seems to send too many requests or something that causes TikTok to restrict my login. Each time I try to login, I get the "too many attempts" message.

What's weird is that by using Firefox ESR (I think it was version 93), I'm able to login to TikTok, but it breaks WhatsApp web's login and sends it to a refresh loop. I've tried to disable all my privacy and proxy settings for TikTok on Firefox version 100 and it does not seem to have fixed the issue.

In order to reproduce:

1. Browse to klarna.com 2. click on [login] and then [login for customers] 3. page will redirect to https://app.klarna.com/login?market=de&utm_campaign=header-login-link&utm_medium=referral&utm_source=klarna 4. (you should have an account, if not just create one and proceed with following step) 5. click on [sign in] 6. enter email assigned with your account 7. click on [Confirm and Continue] 8. (a verification code is sent to the email or phone assigned with your account) 9. enter verification code 10. page will redirect to https://app.klarna.com/ and will show a frame where to adjust settings about how klarna will collect data by tracking technologies. 11. click on any button to close that frame (accept all / required settings only,...) ---> Does not work :-(

(This issue has been happening for several months, perhaps even a year or more)

My issue's example is me trying to log in to Duolingo. When I try to log in with google, a popup appears where I select which google account to use, the popup closes, and then the sign in button loads perpetually. I left it to load for over an hour and nothing happened.

I tried the same thing with Microsoft Edge and I could log in with google perfectly fine.

This has happened to me on other websites too, but the issue is worse with Duolingo because if you have a google account associated with Duolingo, it requires you to log in with google. I can't use my password to log in, so I can't use Duolingo on Firefox

after upgrading to the latest version of fire fox I cannot access the router setup page. I think that the versions after v97 require TLS 1.2 or later. My router apparently does not support this. How can I access my router to update it's firmware. If I can't access the setup pages. Is downgrading to a version before v97 an option? is there any other work around. I want to establish a http:// not https:// connection with the router.

Gmail activity is blocked, all of a sudden on my Windows 10 PC. Why? I do not want to use Chrome, it is not secure. I don't want to be forced to use my cellphone every time I want to use Gmail. Please explain, and offer solutions, thanks!

Hi, Need Your Help Recently I Downloaded Mozilla Latest Version for working. But when I open some site like this so it's showing an error many times. I cleared the browser's cache, Browser's cookies, and data. Help me..

I live in the northwest of USA and I use Banner Bank. The bank's "bill pay" service has quit working on Firefox. I've contacted them four times about this problem and each time they've got me connected only to fail the next time I try to use it. I've used Firefox for many years and I don't want to drop it for this one problem. Has this problem occurred with others? Maybe someone from Mozilla can contact them and fix the problem. r

When I try to load random web pages on some well known websites, some load, and then turn blank.

For example: https://www.cnbc.com/2022/05/21/russia-ukraine-live-updates.html

This happens at random, it seems. Most of my browsing seems to work fine.

Reloading doesn't help.

Troubleshooting mode doesn't help.

We have a AJAX uploader (Cutewebui) in our site. It was working fine for smaller and larger files. But after upgrading firefox version to 100, it is not working. It is giving error 'html5: the upload task is interrupted'.

For older versions it is working fine.

Please help us to resolve it.

Can't get a login page to load on Synchrony Bank for Amazon Credit Card since update. Using Google Chrome to get into my account. Called Synchrony, they say it's Firefox since update. Can't call anyone at Firefox, no phone numbers available nor do they provide an email address, not right. How do I get someone at Firefox to fix this problem?

Hello Team,

gmail page initially loads in firefox and then doesn't get updated at all. Upon trying to refresh it just gets stuck at Google workspace initialization section. After that under new tab, google.com also doesn't work. Please fix this.

Regards, Kedar

Hello,

I am an employer and use Indeed website to hire staff. I can log into my Indeed web account and can access all webpages except the Jobs webpage, the most fundamental part of this exercise.

I contacted Indeed and phone rep said to use Google Chrome which worked easily.

I am a dedicated Firefox user and do not want to use Google Chrome. Please fix this access problem which forces an employer to use Chrome to hire his workers.

Thanks.

When I try to reach Omahasteaks.com as I have been doing for a few years, I am now getting this message no matter what like I click on when I do my internet search for their related links. This just started about a week or two ago.

Access Denied You don't have permission to access "http://www.omahasteaks.com/info/Customer-Service" on this server.

Reference #18.4f2b3417.1653172665.5359ff57

Access Denied You don't have permission to access "http://www.omahasteaks.com/servlet/OnlineShopping?" on this server.

Reference #18.4f2b3417.1653172470.5354b507

Access Denied You don't have permission to access "http://www.omahasteaks.com/info/Membership-Account" on this server.

Reference #18.20aa2c17.1653168709.621ac860

Hi there, I have not been able to log into my school account from my firefox browser which is my preferred browser. I thought it was something with my school account, but i discovered i can open it on any other browser out there. Any suggestions? I have cleared all cookies from this site. Thank you in advance,

Linda R.

When typing comments on YouTube videos, pressing the spacebar, does not work. In order to achieve space, I need to hold the "Shift" key while pressing the spacebar.

When typing the comment, if I only hit the spacebar, a blue line surrounds the area where the text is being typed. See attached screenshot.