Firefox Support Forum

Every day while opening the browsing I am getting the below-mentioned error, tried many things like complete reinstallations, and selected default profiles, but nothing worked.

I am blocked from viewing many links to my paid subs behind their firewalls. When I copy and paste the URL to edge it is viewable. Or is it the firewall owners fault? Should I accept this as a feature of Firefox or should I go exclusively to Edge?

Firefox frequently refuses to load FamilySearch. I can usually reconnect by clearing cache and cookies, but then it only works for a day or so before it refuses to connect again. I have disconnected enhanced tracking. Google Chrome does not have this problem. Please help me find a solution. Thanks, Sharon

I updated Firefox, and now I have tiny tabs at the very top of the screen, a URL bar permanently set with either their homepage or a search bar, and basically nothing else.

There are no settings or themes to change these things.

I can't read the tiny tabs, and I really would prefer a blank page and the small search bar off to the side if I want to search. I am often on cellular data and want to avoid opening anything until I choose it to save on data charges--and why can't I choose what I want to display?

Look, I am not a programmer. I am not risking messing up code in the guts of the browser to change these things because the person who wrote out these instructions is not going to be available to help me if I make a mistake.

Could I have settings to make the browser useful to me? I really don't want to go back to Safari, but I'm an old fart who can't see the new "improved" menu bar.

Thanks Mozilla for great browser. I ONLY use Firefox nothing else.

The question in the subject field was posted 7 years ago. I am still having this problem in version 104.0.1 (2022) on Mac. First I updated youtube tab with cmd+shift+R still same problem. Then I deleted cache with cmd+shift+backspace still same problem. I had to delete all my history in FIrefox before video was playing. Am I doing something wrong or need something being fixed :-)

Loving kindly greetings

I can't get Firefox to store bookmarks on my Mac since I installed Monterey 12.0.1. I managed to find some instructions on your trouble shooting page but they do NOT work. Hate to give you guys up, but unless y'all can help me fix this, I'll be moving on.

Crash? My Windows 10 tablet pro pop-up keyboard stops working for Hulu & YouTube so far. That's the main ones I'm on for that device. It won't keep popping up for me. Is there a way to be sure that Firefox messages always get to my main email? I want to be sure to get a notification, once someone can reply.

What are you doing with Firefox browser. Have been using it since the 90's with very little trouble but in the last six months it has become hopeless. Just constant dropouts, but switch to Google Chrome and it's perfect. please fix this problem. .

Hire staff instead of your blind leading the blind approach would be appreciated.

Case in point, password security regarding access to my Last Pass vault!

Through one of your updates, my master password to access my Last Pass account is shown which allows anyone to access my last pass vault. Your instructions are useless and incorrect and your real support is a joke.

If you have an accurate solution that applies to your CURRENT version, I would appreciate your help.

As a FYI, Chrome and the other normal browsers have retained the requirement to provide their master password to gain access to my Last Pass vault.

Aside from this issue and lack of real support, your browser is great. If I can's get a solution from you, I will have to stop using your browser.

Help continuously mentions something about clicking a "shield" to the left of the address bar, yet my up to date Firefox shows no "shield" anywhere i can find. Has an update obviated the need for it, and if so, do we have updated help files to reflect the new control for security, vpn and cookie usage?