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Norton Safe Search

My default search engine was Norton Safe Search but now it does not appear as one of the options to choose. I cannot remember all of them. Bing and Google are two of them… (read more)

My default search engine was Norton Safe Search but now it does not appear as one of the options to choose. I cannot remember all of them. Bing and Google are two of them but not Norton Safe Search although I have been able to add it to the toolbar. Why is it no longer one of the options?

Asked by ju.col 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Firefox connected with internet after 1 minute

When I open firefox for the first time or after reboot or logout the internet doesn't connect immediately and it need almost 1 minute or more. I tried so many solutions, … (read more)

When I open firefox for the first time or after reboot or logout the internet doesn't connect immediately and it need almost 1 minute or more. I tried so many solutions, but they didn't work. If I reset Firefox, then the problem is fixed, but after some days, it's the same problem.

Asked by 1022 - Asad 2 months ago

Last reply by jonzn4SUSE 2 months ago

I can't go on github

hi when I go to github it says Did Not Connect: Potential Security Issue whereas before it worked fine but now it doesn't :/ I have watched so many tuto on yt but no… (read more)

hi when I go to github it says Did Not Connect: Potential Security Issue whereas before it worked fine but now it doesn't :/ I have watched so many tuto on yt but no one work i have clear my data i removed my antivirus and all my extensions and went into private browsing but I still get this error.

Asked by XEKO 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

picture-in-picture issue

After a recent Microsoft update, FF Picture-in-picture now broken. Will not detach from viewer, instead expands much larger beyond screen. Attempts to restore pauses vi… (read more)

After a recent Microsoft update, FF Picture-in-picture now broken. Will not detach from viewer, instead expands much larger beyond screen. Attempts to restore pauses video. Problem not just in YouTube. FF; 122.0.1, W11; OS build 22621.3155

Asked by chas 2 months ago

Last reply by cor-el 2 months ago

netflix website and firefox extension webpage

After update, netflix shows message to update browser, see screenshot attached. And sometimes, Mozilla extension webpage does not recognize that it is opened on Firefox b… (read more)

After update, netflix shows message to update browser, see screenshot attached. And sometimes, Mozilla extension webpage does not recognize that it is opened on Firefox browser, see screenshot attached. Firefox version - 122.0.1 MacOS version - sonoma 14.2.1

Asked by sukhdeepldh01 2 months ago

Last reply by cor-el 2 months ago

My account and my brother's merged because we used once the same laptop.

Hello; so, my brother lend me his old laptop, clean. I signed in firefox with my account and explore normally. One day, he need it back a couple days so he can work while… (read more)

Hello; so, my brother lend me his old laptop, clean. I signed in firefox with my account and explore normally. One day, he need it back a couple days so he can work while he repairs his main machine. Log off of my account and log on in his. Now my bookmarks, historial, loggins, etc appear in his session. We think that can not be possible with separate accounts with different associated e-mail and passwords, but here we are.

There is a way to separate my things from his account? It only happens to him, i don't have in my browser his data. Thanks

Asked by Vilem Lánderer 2 months ago

Last reply by cor-el 2 months ago

Bookmark thumnails not showing after import

Hello, i imported Firefox bookmarks to Firefox on another user account and i am not getting thumbnails! Both on bookmark's bar and inside bookmark browser :/ How t… (read more)

Hello,

i imported Firefox bookmarks to Firefox on another user account and i am not getting thumbnails! Both on bookmark's bar and inside bookmark browser :/

How to fix this?

Thanks!

Asked by empleat 2 months ago

Last reply by cor-el 2 months ago

Firefox won't open new tabs

When I try to open a new tab, the dot continues to move back and forth but does not load the tab. Sometimes I have gotten the message: "A web page is slowing down your br… (read more)

When I try to open a new tab, the dot continues to move back and forth but does not load the tab. Sometimes I have gotten the message: "A web page is slowing down your browser. To stop it close the page."

I have tried fixes suggested on the web, but no help, including clearing the cache.

Thank you in advance.

Asked by sarahlj 2 months ago

Last reply by cor-el 2 months ago

Blocked

When I try to access https://smh.com.au I get the following response: Blocked You have been blocked from viewing this page. Please check your browser settings and t… (read more)

When I try to access https://smh.com.au I get the following response:

Blocked You have been blocked from viewing this page. Please check your browser settings and try again. If you believe this is a mistake, please contact customer support or visit our help centre. Error: e913161519201518

The site works with Microsoft Edge, which is not my usual browser. (That's Firefox). I have tried clearing history and it has no effect. Can anyone confirm that this is a Firefox message and what it means?

Asked by swindell 2 months ago

Last reply by cor-el 2 months ago

Multiple instances of "Isolated Web Co" when using Firefox on Ubuntu...

I'm having problems with Firefox using 75% of processor capacity. In "top" I see many instances of "Isolated Web Co". At the moment of this screen shot the processor is … (read more)

I'm having problems with Firefox using 75% of processor capacity. In "top" I see many instances of "Isolated Web Co".

At the moment of this screen shot the processor is not overwhelmed, however, it will sometime jump up to 75% and the system will seem to freeze.

What is the "Isolated Web Co"? I'm thinking a virus.

Thank you.

Asked by Paul606 2 months ago

Last reply by cor-el 2 months ago

Website not updating in Firefox

I maintain a website that I update on a regular basis. For the past month, none of the updates have shown up in Firefox. I've refreshed the page, cleared the cache, logge… (read more)

I maintain a website that I update on a regular basis. For the past month, none of the updates have shown up in Firefox. I've refreshed the page, cleared the cache, logged out and logged back in. Nothing has helped. With other browsers, there's no problem -- Chrome, Opera and Safari all show the website updates as soon as I post them. I'm using Firefox 122.0.1 (64-bit) on MacOS Sonoma 14.2.1 (MacBook Pro 14-inch 2023). The website uses WordPress, hosted by DreamHost. I have two other WordPress websites, both hosted by WordPress, and Firefox is showing updates with no problem. I'm querying DreamHost on this as well, but I suspect they'll must say it's a Firefox problem.

Asked by Arneke 2 months ago

Last reply by zeroknight 2 months ago

Outlook mail problem

‘I can't receive outlook mail today using Firefox. I receive message header but when I open it there's no message data. It works fine in Chrome. I can't forward a message… (read more)

‘I can't receive outlook mail today using Firefox. I receive message header but when I open it there's no message data. It works fine in Chrome. I can't forward a message it fails to connect to the server. When I try to delete messages it doesn't remove the item. Any suggestions?

Asked by jstegura 2 months ago

Last reply by zeroknight 2 months ago

When I use the shutdown feature, firefox tabs are retained on boot, even though that feature is turned off.

Am running on linux with KDE. When I press the software shutdown button in KDE, and reboot, the tabs in firefox remain, even though I disabled that from happening in sett… (read more)

Am running on linux with KDE. When I press the software shutdown button in KDE, and reboot, the tabs in firefox remain, even though I disabled that from happening in settings.

Asked by aite 2 months ago

Last reply by jonzn4SUSE 2 months ago

Using mozilla monitor--more than one email address

Greetings, I just saw on line a notice about mozilla monitor and I tried the free scan. I was alarmed. My quesiton is if you have more than one email associated with you… (read more)

Greetings,

I just saw on line a notice about mozilla monitor and I tried the free scan. I was alarmed. My quesiton is if you have more than one email associated with you ID information, does mozilla monitor cover those different email addresses?

Asked by 7pnd4cbgvj 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

hyperlinks auto-opening in edge instead of Firefox

All of a sudden when I open a link from an email it opens on Edge instead of Firefox, even though Firefox is my default browser. Can you please tell me where I can change… (read more)

All of a sudden when I open a link from an email it opens on Edge instead of Firefox, even though Firefox is my default browser. Can you please tell me where I can change the automatic setting? Thank you, Maria

Asked by coemar 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Hi, new icon in tab while loading

Hi, I have recently update my Win system with everything including Firefox. And now when I open new tab there is the same Firefox icon like always, but when I it is loadi… (read more)

Hi, I have recently update my Win system with everything including Firefox. And now when I open new tab there is the same Firefox icon like always, but when I it is loading new page then its new X. When it is done with loading it changes to OK icon of the dedicated page. Is this X normal? Thank you

Asked by bojan-rakic 2 months ago

Last reply by cor-el 2 months ago