Firefox Support Forum

I can hear NO AUDIO on ANY webpage, when in Firefox. I have gone through all the suggestions on this page: [https://support.mozilla.org/en-US/kb/what-to-do-if-firefox-wont-play-any-...] but still have the problem.

Ever since Firefox browser updated, my Home (specifically Shortcuts) has been glitching.

They do not show up, no matter how many rows I add or subtract. Web search and Recent activity still works (to an extent) but Shortcuts? Never again. Please fix it ASAP.

I am replacing a ten yr. old Dell Desktop with a new HP Laptop. Can you please let me know how to get the new laptop working with my existing Firefox (v125.0.3) with current add-ons, extensions and settings? Thank you for your time !! Rick Perry

hello firefox support, i recently signed into firefox on desktop but now i cant seem to remeber the account password so after making a new password after clicking on forgot password ,will i lose my bookmarks and ad-ons and all the customized settings? pls help me in this situation i dont want to lose my data pls .

slow browser takes long time to change screens & i have hi speed inernet & side skrool bar works half the time &stay loged in dont work makes you log in evertime fix website

Hi, Today I discovered that firefox has logged me out of every site. I checked the cookies and there were cookies.sqlite and cookies.sqlite.bak. When I delete the newly created cookies.sqlite and rename cookies.sqlite.bak to cookies.sqlite, I am logged back in to all sites and everything works fine. I notice that the cookies.sqlite.bak file is created when I go to twitch.tv. Can I check what is causing this problem and fix it somehow? I've already tried deleting the cookies just from the twitch.tv site, but that doesn't help.

OPEN PREVIOUS WINDOWS AND TABS is unchecked but upon startup firefox always tries to do this and I get an error message. Computer crashes, shutoffs, sleep mode and Firefox wants to go to my previous windows and tabs : I HAVE IT UNCHECKED FOR A REASON, I DON'T WANT TO GO TO PREVIOUS TABS.

hi there, nowadays i am suffering a bad moment....because when i am trying to visit a website and trying to view an article the website automatically redirects to other sites,,,, and this is very disappointed..

so now i am asking for a solution to turn off auto redirect..

Hello, How can we disable QUIC with the latest ADMX or via registry entry on Windows 10. I see not settings under ADMX that can assist in doing so. I dont mind implementing a registry entry in GPO as well.

Thanks

Dear all, I would like to know how to disable the automatic insertion of the tag
in a text editor in Firefox. I am using Froala, and I am experiencing this only in firefox. Chrome and Edge do not add this tag automatically. Thank you for you support. Kind regards, Cristiano

Windows 10. Weird glitch.

If I use Wondershare UniConverter's downloader function to download a video, as soon as the download starts, all Firefox open windows close. This is a recent thing, the last couple of weeks or so. I have reinstalled Firefox and UniConverter. The first time I tried it after reinstalling UniConverter, all was well. But the same issue has shown up again. I have tried rebooting my PC to no effect.

Any bright ideas welcome!

Greetings, Mozilla Community

I'm contacting you to ask for help with a problem I'm having with Mozilla Firefox when attempting to visit the website https://proroofingcontractorgreenville.com/. The website won't load, and I'm not sure if that's because of a technical glitch, incompatibility with certain browsers, or anything the browser may be obstructing.

Has anyone else had this problem or has advice on how to fix it? I've tried removing extensions and cleaning the cache on my browser, but the issue still exists.

Any advice or tips on how to navigate the website more easily would be much valued. I'm grateful for your support in advance.

When photos, videos, or websites are linked on a FB comment, it used to display a thumbnail preview below the comment. Now it just shows the link. On mobile, the preview appears. So I'm thinking a setting got changed on the desktop version.

Does anyone know what the issue is and how to correct?

I have scoured the web and read/tried everything. I cannot remove the time and date stamp from my documents. No matter what program/app they are printed from it shows up ruining my printing. I've tried unchecking the header/footer box. There's nothing in my brother printer set up regarding the date/time stamp. It has to be firefox. How do I fix this? I'm not a computer guru so I need details. I'm at my whits end! Thanks!

Very similar to -> https://support.mozilla.org/en-US/questions/1427103

My firefox now freezes when I click in the URL bar. NO solution I have found so far other than task manager -> end task and restart the browser. Occasionally that will work, other times it will immediately freeze again.

Historically I have had a LOT of tabs open, more recently less than 20 tabs. I have never seen the issue before.

Windows 10 22H2 Ryzen 3600 32GB RAM Nvidia RTX 3060 LHR 3 Monitors 2 - 1920x1200, 1 - 1920x1080

What I have tried so far: - reboot - restart firefox - "refresh" firefox - troubleshooting mode - removed all extensions - removed some extensions - reduced tabs down to a few - tried to click in the start page search instead of url bar - turned off hardware acceleration - turned on hardware acceleration - turned off TLS DNS - using only 1 window at a time instead of 2 or 3 - waited for an hour or so and window did not become responsive

None of these solutions fixed the issue. A screenshot would be useless as the window looks fine, but the UI is unresponsive.

I've noticed that when logging into various websites, a random email address not known to me appears in autofill among my usual email addresses. This unfamiliar address is under the @shanreto.com domain and shows up across different websites. My Firefox account is synced between my PC and mobile phone. Both devices are password-protected and under my control at all times, and I have only installed uBlock Origin as an extension.

Could there be any explanation other than the possibility of someone accessing one of my devices through malicious software or similar means?

Long ago I used to never have to hit F5 to see today's version of a page instead of the cached version, and I do NOT want to clear cache or cookies or history on exit, no, that's not the setting I'm looking for, thanks.