Showing questions tagged: Show all questions

Loading home page

It takes a lot longer than it should to load my home page, MSN. This problem is more pronounced with Firefox than other browsers. What can be done to load the home page f… (read more)

It takes a lot longer than it should to load my home page, MSN. This problem is more pronounced with Firefox than other browsers. What can be done to load the home page faster? And, in general to load websites? Can someone help? Thank you.

Asked by sciencemagic 1 week ago

Last reply by sciencemagic 5 days ago

Chase Bank says my broweser is out of date

I'm running Windows 10, Firefox Release 126. I had the same issue with the previous version of Firefox. I was hoping 126, would fix the Chase Bank issue.. But it did no… (read more)

I'm running Windows 10, Firefox Release 126. I had the same issue with the previous version of Firefox. I was hoping 126, would fix the Chase Bank issue.. But it did not I read several articles from FF users, I checked my User Agent Settings, they are correct. Called Chase, they said use Chrome as Firefox does not have the 'needed code' to work with Firefox. Been using Firefox with Chase for at least 5 years.

Please help, Thank you

Asked by Dr. DISK 1 week ago

Last reply by Dr. DISK 6 days ago

move plus sign in tab bar to far right

The plus sign in the tab bar has always been on the far right side. I reloaded Firefox yesterday and now the plus sign is directly after the tab. How do I get the plus … (read more)

The plus sign in the tab bar has always been on the far right side. I reloaded Firefox yesterday and now the plus sign is directly after the tab. How do I get the plus sign back to where I like it?

Asked by hankone225 5 days ago

Last reply by hankone225 4 days ago

White screen

Whenever I try to log into my online banking all I get is a white screen, nothing whatsoever. I can log in just fine using the dreaded Microsoft Edge or Chrome but firef… (read more)

Whenever I try to log into my online banking all I get is a white screen, nothing whatsoever.

I can log in just fine using the dreaded Microsoft Edge or Chrome but firefox will not work.

Now, I do know that I have actually logged in with firefox because if I come back to the page 10 minute later I get a banking message saying that as I haven't done anything for 10 minutes it has now logged me out!

I have cleared cache & cookies, I've started in safe mode and looked at the threads in the forum but nothing helps.

This is happening on all instances of firefox that I have, work, home, laptop.

please help

thanks

Asked by It's me 2 days ago

Last reply by It's me 15 hours ago

Translate Icon and Menu Item do not appear?

I was browsing a webpage that turned out to be in Portuguese, and I was looking for how to translate it, but the internet indicated that Firefox has built in transation! … (read more)

I was browsing a webpage that turned out to be in Portuguese, and I was looking for how to translate it, but the internet indicated that Firefox has built in transation! However, neither the Translate Toolbar Icon nor the Translate menu option appear, even if I visit a site that absolutely should be translatable (https://fr.wikipedia.org/wiki/Mozilla_Firefox)

Additionally, if I go to Settings -> General, there is a Translations section, but if I click the Settings button, there are no languages in any of the boxes and no option to add any.

I am on Firefox 126.0 for Windows.

Here are the things I have tried:

  • Restarting Firefox
  • Rebooting my PC
  • Disabling all my extensions
  • Running Firefox in Troubleshooting Mode
  • Clearing my Startup Cache
  • Performing a "Refresh Firefox"
  • Toggling and Untoggling browser.translations.enable and browser.translations.automaticallyPopup

Does anyone have any suggestions of something I could have missed?

Asked by Mike Pureka 5 days ago

Last reply by Mike Pureka 5 days ago

how can i remove the mobilisearch.com virus from Firefox browser

I am trying to remove the mobilisearch.com virus from my Firefox browser. I have tried a reset and have also tried the Zemana virus removal tool. Neither have worked.… (read more)

I am trying to remove the mobilisearch.com virus from my Firefox browser. I have tried a reset and have also tried the Zemana virus removal tool. Neither have worked. Any suggestions please

Asked by Robert 4 days ago

Last reply by Robert 4 days ago

Check spelling is enabled but won't work on FB and Instagram desktop sites

On firefox 126.0 (64-bit) the option for spelling check is enabled, but will not appear on the context menu box when right clicked. This happens for the desktop sites of … (read more)

On firefox 126.0 (64-bit) the option for spelling check is enabled, but will not appear on the context menu box when right clicked. This happens for the desktop sites of Facebook and Instagram.

Asked by ghand_aurealis 12 hours ago

Last reply by ghand_aurealis 5 hours ago

Firefox no longer displays comment threads or some login boxes

Running Firefox 126.0, which Firefox' About link says is current. Dell laptop running (current) Win10 Pro. As recently as last Wednesday (15 May 24), everything was norm… (read more)

Running Firefox 126.0, which Firefox' About link says is current. Dell laptop running (current) Win10 Pro.

As recently as last Wednesday (15 May 24), everything was normal. Since yesterday (16 May), on the Wall Street Journal site, after I have logged in, I no longer have access to articles' comment threads. The Show Conversation button shows 0 comments (which is erroneous), and when I click the button, it changes to Hide Conversation (which is normal), but nothing else happens--just white space and no comments or comment text entry field.

On Fox News, the comment thread doesn't display, and there's not even displayed a link to a comment thread. Until yesterday, the thread normally displayed, but required login to comment. Since yesterday, logging in changes nothing: the comment thread still doesn't display at all.

On X (nee Twitter), when I click the login icon, I get the usual login box--but it's solid black with only a rotating arrow signifying "loading." It never finishes loading. An added fillip: X, as recently as last Wednesday, displayed in its usual black text on a white background. Now it displays as white text on a black background. I can click on X links sent to me and get that particular X post to display, but I cannot log in.

When I go to those sites in Edge, everything behaves normally: I have access to comment threads, and I can log in to X. One exception: X displays as white text on a black background on Edge, also. This doesn't seem to be an X thing, though; on my wife's laptop (Firefox 126.0), running WIn11Pro, her X display is the "normal" black text on white background.

I haven't changed any settings in Firefox. I do have a couple of ad blockers, and I've turned those off, one at a time and both together; that had no effect.

How can I get things back to normal in Firefox?

Thanks

Eric Hines

Asked by eehines 1 week ago

Last reply by eehines 5 days ago

Icons for my shortcuts got reseted

I've been using custom icons for all of my 36 shotcuts on Firefox start page. Today I opened Firefox and my icons are gone, Firefox slowy created its own ones and now I c… (read more)

I've been using custom icons for all of my 36 shotcuts on Firefox start page. Today I opened Firefox and my icons are gone, Firefox slowy created its own ones and now I can't refresh them to bring back my own, despite there are my links pasted into entry. This is how it looked like: https://i.imgur.com/4C9jaqK.jpeg and now it's like that: https://i.imgur.com/VDIoggt.jpeg absolutely horrible and it's not the first time Firefox did that. It's really time consuming to bring back old icons one by one, I have to upload each of them again to get new links, because somehow Firefox sees old links being in use and there's no way to refresh preview of them. Please give me faster method to bring back my old setting, I really hate changes so much!

Asked by nabaC 22 hours ago

Last reply by nabaC 22 hours ago

How can I add more filetypes to the Download handler?

Firefox only offers seven filetypes for handling (open or save the file). How can I enter more, for example what to do with an xlsx file? I want Excel to open the file,… (read more)

Firefox only offers seven filetypes for handling (open or save the file). How can I enter more, for example what to do with an xlsx file? I want Excel to open the file, not download it.

Asked by Geoff 6 days ago

Afterpay in Firefox

For a very long time I have been using Afterpay successfully through Firefox. Since the last update of Firefox a few days ago, Afterpay has been failing to complete trans… (read more)

For a very long time I have been using Afterpay successfully through Firefox. Since the last update of Firefox a few days ago, Afterpay has been failing to complete transactions. This has occurred on 3 different sites. I contacted Afterpay and it appears everything is fine on their side. This morning, after another failure, I tried the same transaction through Chrome and it was successful. Paypal still works with Firefox without a problem but it seems there is a transaction glitch between Afterpay and this updated version of Firefox.

Asked by Gayle Dent 6 days ago

The email for FireFox has been changed from Cox as the server for this email address to Yahoo

the email used for FireFox - glennww@cox.net was transferred to Yahoo. I can not seem to download emails sent to this email address into Firefox as I was able to do prio… (read more)

the email used for FireFox - glennww@cox.net was transferred to Yahoo. I can not seem to download emails sent to this email address into Firefox as I was able to do prior to shifting to Yahoo. I went in and changed the password to the new password and to the new POP server (pop.mail.yahoo.com) but emails can not be retrieved. What am I doing wrong. I deleted the email account glennww@cox.net and tried to re-install as a new account, but it was not accepted. I don't know where to go

Asked by glennww 5 days ago

MFA Dropbox website

I have a fresh install of firefox on a fresh install of windows 11. I am trying to login to my dropbox account and when I get to the MFA page the "Continue" button does n… (read more)

I have a fresh install of firefox on a fresh install of windows 11. I am trying to login to my dropbox account and when I get to the MFA page the "Continue" button does nothing.

There are no add-ins installed in firefox and I tried it in safe mode as well. I turned off enhanced tracking protection. The site works fine in firefox on another machine. It works in other browsers on the same machine.

Dropbox support seems to be unwilling to help, they just told me to use a different browser.

Asked by boxcarjim 6 days ago

Firefox not completing auto update

Almost consistently every day and often multiple times a day, Firefox will freeze up, unable to load new tabs, and sometimes will display a message that the browser has u… (read more)

Almost consistently every day and often multiple times a day, Firefox will freeze up, unable to load new tabs, and sometimes will display a message that the browser has updated and requires a restart. Upon restart (when fozen), I'm prompted to create a new profile because I'm using an 'older version of Firefox'. After creating a new profile, I'm able to update the browser and switch back to my original profile.

Although this is a relatively easy fix, Firefox requiring me to restart my browser without being able to do anything else is disruptive alone, but not even completing the auto updates, crashing, and requiring me to do a workaround just to keep using the browser is driving me back to a more stable browser.

I don't remember updates requiring a restart before, or maybe they didn't happen enough to cause issues in my workflow.

I have tried using the 'restore' feature in the uninstaller hoping that it might resolve the issue with no results, but I haven't found any reasonable other options with my searches online.

Asked by poguepotamus 6 days ago

Latest version of Firefox 126 -- I need to be able to turn off ZSTD

We use a firewall that doesn't support the ZSTD standard yet so I need the ability to turn it off on the Firefox browser. I haven't figured out how to do that yet since … (read more)

We use a firewall that doesn't support the ZSTD standard yet so I need the ability to turn it off on the Firefox browser. I haven't figured out how to do that yet since the new version came out with support for it this week. (We have turned it off for Chrome based browsers already.) It tends to break a few of hte websites we are using.

Thanks.

Asked by jody.burkett 6 days ago

wNT TO GET RID OF NORTON

HELLO. I WANT TO GET RID OF NORTON. Must be my own fault ?? But Norton took over the normal usw of mu pc/desktop and now I cant use Googlw or Firefox nomore. Everyt… (read more)

HELLO. I WANT TO GET RID OF NORTON. Must be my own fault ?? But Norton took over the normal usw of mu pc/desktop and now I cant use Googlw or Firefox nomore. Everything else seems to be blocked too. Sorry but I am 88years of ahe and have no idea (nor help available) to makw an end at this trrible thing. I am also almost blind so forgive me misTakes in this writing. hope you can help me Thank you. and please asa possible.

Asked by rita.raithel 5 days ago

after restarting computer bookmarks and log-ins are set back to an old version

Hi, thank you for being there. I have a strange problem that started a while ago. Every time I restart the computer to refresh it, all my bookmarks and log-ins change. I… (read more)

Hi, thank you for being there. I have a strange problem that started a while ago. Every time I restart the computer to refresh it, all my bookmarks and log-ins change. It seems as if they are set back to an old version, but I can't even remember ever having a setting like this. A lot of bookmarks folder are gone all together and others only have a few bookmarks left in them. I suddenly have to enter passwords to get into my email accounts. Even stranger, after a while it all goes back to my current setting without me changing anything. This can take days or weeks. All this makes me nervous about restarting my computer. Please understand that I am not a computer wiz, so if you send me complicated instructions on how to fix this, I probably won't understand them. I hope there is a simple explanation for this. Thanks, Monika

Asked by monikawengler 5 days ago

Gmail on a Windows laptop using Firefox

Since last "update" of Firefox for Windows v126.0 I can no longer access Gmail keep getting this Error code: PR_END_OF_FILE_ERROR can access my Gmail account on my ph… (read more)

Since last "update" of Firefox for Windows v126.0

I can no longer access Gmail

keep getting this Error code: PR_END_OF_FILE_ERROR

can access my Gmail account on my phone using Firefox for iOS but not the laptop, what changed with the Firefox 126 update? what am I missing?

Asked by Pete 6 days ago