Firefox Support Forum

Video is stuttering with latest update. This just started today, Ma7 17, 2024. I went to a different browser to confirm that it is firefox. This confirmed the issue. I checked the settings and I have selected everything as indicated in the help files. I tried turning off enhanced tracking function and I selected allow video and audio auto play. It still happens

I am trying to switch from Google to Firefox, but I still use my Google email. I uploaded my contacts from Google to Firefox, but I am trying to edit my own contact info in Gmail contacts, but when I click the edit button, nothing happens. Do I need to edit it in Firefox, and will that edit migrate back to Gmail? Why can't I edit it in my Gmail contacts (in the Gmail right-hand toolbar), and it will update my Firefox contacts automatically?

If you are going to require "A" file type, fucking say what type it has to be and provide a converter or screenshot tool! I Tried .Docx and PDF. Word does not save to PNG or JPEG so they are not an option.

AT THIS POINT, I AM STRONGLY RECONSIDERING SWITCHING FIREFOX!!!!!!

I just updated to the latest version of Windows 10, and now when using Firefox (126.0), the url dropdown menu rather than dropping down now "floats" over the browser window with the top cut off. The top url is still there, and I can navigate to it using the arrow keys, but it doesn't show. This is new as of this morning, when Windows updated. No issue in other browsers.

I am getting to the end of my tether with Firefox. I have used it for years but the increasing issues are driving me to distraction.

It will not display comments on the Daily Mail UK website, The Telegraph UK site and the screen is scrambled if I try to use Ebay Philippines. I am not a computer expert but I have tried to follow other peoples suggestions with no luck.

I cant see the point of persisting with FireFox unless these issues are rectified.

Any suggestions would be very welcome.

Hi,

The Lower Toolbar is quite handy, with for example Roboform.

Unfortunately, the way it's implemented, it comes above the lower part of the browser window, instead of being inserted at the bottom while the browser windows height is reduced.

That hides the search box when you type Control-F.

It would be nice if this could be addressed in a future release. I am using Firefox Developer 127.0b2.

Hello,

I am using firefox 126.0 on linux mint 21.2 with an policy file in the directory "/usr/lib/firefox/distribution/policies.json". This is just working fine with one little problem. When opening firefox the first time, it does not apply the policy to set the startpage to the url in the policy file. All other policies seem to be applied correctly. I figured out, that at the first start of firefox, no user profile (folder) "~/.mozilla/" exists. When i click the little "house" button on the the top besides the refresh buton, the correct startpage is shown. After the first start this folder is created and then the policies work fine even the startpage shows up directly. Can I somehow use a template profiles-folder for new users, so they have the correct firefox feeling at the first start or is there something missing in my policy file ? The policy file has rights set to "644 root:root" Image of the policy file is attached because I can't upload files other then images.

Thank you.

Hello when i am on facebook,and i want to do a video chat or a call chat it now tells me that video or voice calling is not supported by this browser,yet it was all working fine about a week ago and i went to do a video call two days ago and now i can't,i have no idea what has happened regards mark

Hi,

My Mozilla Firefox Web developer tool keeps autonomously toggling on/off in any Firefox window/tab..

Its as-if I'm repeatedly hitting Ctrl-Shft-I (which brings up the web developer tool in the bottom 1/4 of the browser).

I've checked all Setting, turned off all hardware acceleration as suggested for similar flickering problem (which wasn't on anyway).

I use Norton 360 Security Software but have Norton Safe Web disabled. The only active Extensions are Firefox Multi-Container and Firefox Sideview.

Its not doing it at the moment, but I'm not sure exactly what triggers it and expect it to happen again.

Last time it happened I was browsing Amazon. Hitting Ctrl-Shift-I only makes is turn off until start scrolling again, etc.

I don't think its virus related, because I use Norton 360, and Task manager "Performance Tab" show the computer is generally very mellow.

Please help, as I love Firefox, but this problem can drive one crazy.

Thanks Larry Zdanis

I Can no longer have a direct access to my SFR mailbox and my Gmail. I must reauthentify myself each Time ID and password. I called SFR technical services, they told me they couldn't do anything. Firefox is an old browser, I should try to log myself with edge or chrome. How Can I continue have a direct access to my mail boxes with firefox?

I'm considering switching to Firefox for my primary browser BUT once I log in to AOL to check my mail, the print is tiny and cut off top and bottom of each letter. This is not a new problem, but I'm using Firefox more now and still have to use another browser OR another device to read my email. I am attaching a screen capture of what it looks like.

After loading the pop-up blocker extension I cannot access many links inmy email. Suggestions?

Tried uninstalling, selected to not include previous settings and reinstalled. Still having a problem.

Possible conflict with my firewall? How do I uninstall pop-up blocker?

Thank you

How do I delete all traces of FireFox. I did the "remove program" but when I reinstall it is remembering that I once had Firefox installed so that tells me it has NOT fully removed all traces of Firefox. So please tell me how to remove everything. I keep getting errors that I don't get when I use other browsers, so there is some sort of issue with Firefox so I absolutely need to remove EVERYTHING. There must be some hidden files that the uninstall program is NOT finding. I need all profiles, files, bookmarks etc GONE!!!!! so I can do a new install. PS The REFRESH did not fix my issues so please don't offer that as a potential solution.

I use the Kindle Cloud Reader (https://read.amazon.com/kindle-library) to access and read ebooks in my Amazon Kindle library. Since the latest Firefox update something is preventing my ebooks from opening correctly. The ebooks open, but only a single page appears and none of the navigation controls load.

Amazon support suggested trying a different browser. I loaded the Edge browser and had no problems opening my ebooks. I prefer to use the Firefox browser so I hope you can fix this issue.

Regards, ddi

Hey there. To get straight to the point, whenever I am watching a YouTube video on Firefox in full screen, every so often the screen goes black then slowly fades back in. I have no idea how to fix this issues and it is not my computer that is causing it (doesn't happen on other browsers, my computer was tested for a variety of problems and nothing was wrong, etc). I have also looked through Firefox Reddit help pages and the support articles on the Firefox support website but have found nothing to help. Any suggestions or help would be much appreciated! Thank you :)

Firefox - latest version, in Win 11 updated version, on my home server, will not load google.com pages, but intermittently works OK - frustratng. Other browsers, eg. Edge and Chrome access sites as normal on my laptop on my home network. My laptop using Firefox will load google.com pages when on another network. Is it my server, or Google, or Firefox doing this ?? Please provide any advice on solving this problem.