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Printers view problem

Good morning, I have problem with printing on Firefox. On the earlier version view in the filed printers look:" name_printer on print server" but now its look: "\\print_s… (read more)

Good morning, I have problem with printing on Firefox. On the earlier version view in the filed printers look:" name_printer on print server" but now its look: "\\print_server\name_printer". Please check this because this problem occurs in many users in my company.

This problem not occurs in Google Chrome. Thank you for handling the matter quickly. :)

Asked by m.aniolek 6 hours ago

Last reply by jonzn4SUSE 1 hour ago

404 Not Found error message

I am getting a 404 Not Found message on only one page of a gigantic web site (www.bowl.com). I go to this page 10 or 15 times a week--for almost 20 years--and have never… (read more)

I am getting a 404 Not Found message on only one page of a gigantic web site (www.bowl.com). I go to this page 10 or 15 times a week--for almost 20 years--and have never had a problem. Bowl.com's IT department has no idea why. I have cleared my cache and history (many times over the last week or so), and nothing seems to work.

I can access this page with Edge, and with my smartphone and on other computers in my network (Firefox), but I have to access this page with my THIS computer.

Asked by pjteahan 11 hours ago

Last reply by jonzn4SUSE 1 hour ago

Firefox will not load anymore

Firefox will no longer load. Task manager shows it is running, but nothing comes up on screen. All of this seemed to have started when I downloaded Thunderbird, which I… (read more)

Firefox will no longer load. Task manager shows it is running, but nothing comes up on screen. All of this seemed to have started when I downloaded Thunderbird, which I have also deleted off the computer. That is the only thing I have downloaded on this computer. I have noticed a white box appears on screen, bottom right corner every time I try to open Firefox. Nothing is in the box. I have deleted and reinstalled the software. Nothing seems to work.

My system is Windows 10

Asked by galtwho 14 hours ago

Last reply by jscher2000 - Support Volunteer 7 hours ago

problem transferring URL

I use my Firefox browser to create my business newsletter. Once I have published the completed newsletter on Firefox, I copy the URL and paste it into my mailing service… (read more)

I use my Firefox browser to create my business newsletter. Once I have published the completed newsletter on Firefox, I copy the URL and paste it into my mailing service (Mailchimp). I have been doing this successfully for at least a decade. Recently, however, I have been unsuccessful, and Mailchimp tells me that it must be a problem with the Firefox URL.

Please help me. This is an important part of my business marketing.

Asked by susansmithblakely 3 days ago

Last reply by jscher2000 - Support Volunteer 10 hours ago

Gmail and Google do not recognize me and require that I "ID" myself through my cell phone

Please tell me how to fix this. I am a PC, not a mac. If i leave gmail for an instant, I have to go through a long routine to get back in. I do check the box that say… (read more)

Please tell me how to fix this. I am a PC, not a mac. If i leave gmail for an instant, I have to go through a long routine to get back in. I do check the box that says remember me on this computer. This does not happen on my phone. I love Firefox and don't want to use another browser.

Asked by ellen.mertins 15 hours ago

Last reply by Jer 9 hours ago

Why are bookmarks not automatically saved in the search engine (Firefox) you are using?

Windows 8.1 would not load last Wednesday, so I "refreshed" it using F10; which stated all files and apps would be retained (what a lie.) Most apps were disabled, or rem… (read more)

Windows 8.1 would not load last Wednesday, so I "refreshed" it using F10; which stated all files and apps would be retained (what a lie.) Most apps were disabled, or removed, and needed to be re-loaded, as well as about 200 updates which needed to be downloaded, and still being downloaded. When re-loading Firefox my previous bookmarks were not retained, although I think may have located them via a Microsoft remedy (Firefox remedies have been fruitless.) They are not not the old Firefox folder (my most recent entry was 2019,) and not in the places Firefox has suggested looking. I will backup my current 5 days worth of bookmarks, when all of the downloads are current, and try to download the Microsoft suggestion. My question is; why are they NOT automatically saved? And if somebody has a remedy for me please send it as I will not do anything with my bookmarks for a few days.

Asked by newsie2000 19 hours ago

Last reply by jscher2000 - Support Volunteer 11 hours ago

What is this...anybody? Occasionally instead of a legible, properly presented answer I will get A "CODED RESPONSE" like the attached below.

{"state":"success","url":"/display/confirm/quiz/75c674c4-90ee-491b-8108-c16ce90919bb/264263/confirmation?campaignId=264263&channelId=8847&medium=direct&source… (read more)

{"state":"success","url":"/display/confirm/quiz/75c674c4-90ee-491b-8108-c16ce90919bb/264263/confirmation?campaignId=264263&channelId=8847&medium=direct&source=travelchannel&payload=Ln1nFxkjHxCAkQJfP%2BeNlrPyuRumASS6dP3gowk%2F31U%3D&containerId=c6d9d631-fe55-4296-b1cc-3fb94dba950a&channel=website","entry":{"id":"83fc17fb-c260-4ba8-baa2-62df10055e9c","uid":"w268acbac45df20f586a25dafcf5ca416","ngx_ext_id":"dfc9c970c0165bb29bc10f76de076d71","ngx_ext_id_type":"integration_id","content":{},"quiz":{"score":0,"message":"Incorrect! But good news: you're still entered for a chance to win $10,000 cash.","total":1,"payload":"Ln1nFxkjHxCAkQJfP+eNlrPyuRumASS6dP3gowk/31U="}},"route":{"routeRef":"display:route:activate","token":"|:|xstiBiP-j7Ul44jtyy9yw1PJ3jpooJM0sOHn7HkQ-Yk"}}

Asked by BeBop4000 20 hours ago

Last reply by cor-el 15 hours ago

Safari to Firefox....UGH

After the introduction of Safari years ago, I have finally recently switched to Firefox. I like it, but the font thing is about to send me packing. I just cannot get a de… (read more)

After the introduction of Safari years ago, I have finally recently switched to Firefox. I like it, but the font thing is about to send me packing. I just cannot get a decent automatic display of all websites. I never had an issue with Safari. Example: Gmail's body section is way too small, no matter how much I try to enlarge it, it just doesn't want to enlarge. I mean, this is really a hassle. Is there a simple setting in Firefox that can duplicate Safari's handling of text/fonts? I really would like to use it as my default browser, but it's really getting annoying.

Asked by hikerwest2014 1 day ago

Last reply by Lmhess1 18 hours ago

Troijan.GenericKD.62058384

Hi - my BitDefender Internet Security found this Trojan.GenericKD.62058384 in my firefox profiles folder - C:\Users\david\AppData\Local\Mozilla\Firefox\Profiles\v6jicbrz… (read more)

Hi - my BitDefender Internet Security found this Trojan.GenericKD.62058384 in my firefox profiles folder - C:\Users\david\AppData\Local\Mozilla\Firefox\Profiles\v6jicbrz.default-release-1662311998698\cache2\entries\E4A4EB628D5AE50B559489046BF17891EBE92F04=>(gzip)

Is this a false positive? This cache is nearly 1GB in size, are all the files needed?

TIA davidj

Asked by djp2018 1 day ago

Last reply by James 1 day ago

Autofill not working after last update

Autofill for payment and address information has stopped working. The option to choose one will come up, but when you click it, nothing fills in. Password autofill has be… (read more)

Autofill for payment and address information has stopped working. The option to choose one will come up, but when you click it, nothing fills in. Password autofill has been working, though.

Asked by jayneeyoung91 3 months ago

Last reply by antonyldala 1 day ago

open closed tabs

when reopening closed tabs it doesn't open last closed tabs, it only opens closed tabs in the window you are using. so if you have closed a window it doesn't reopen like … (read more)

when reopening closed tabs it doesn't open last closed tabs, it only opens closed tabs in the window you are using. so if you have closed a window it doesn't reopen like it does on chrome

Asked by Fluxa 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Printing

Whenever I print my transfer transcript, it will always combine both the pages into one page. Using other browsers, I would be able to just print the first page but I do … (read more)

Whenever I print my transfer transcript, it will always combine both the pages into one page. Using other browsers, I would be able to just print the first page but I do not have the option in Firefox. I would like to be able to just print the first page and not the combined page 1 and 2. Thank you.

Asked by Melvin Yap 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Firefox apparently deleted by system restore

Greetings... Yesterday, my laptop was functioning without difficulty. Today, when I logged into Windows 10, instead of my usual profile/desktop appearing, a default profi… (read more)

Greetings...

Yesterday, my laptop was functioning without difficulty. Today, when I logged into Windows 10, instead of my usual profile/desktop appearing, a default profile/desktop appeared.

I performed a system restore using the most recent restore point (two days ago). The system restore completed successfully and upon restart and login, my usual profile/desktop appeared.

However, my installation of Firefox no longer completely exists. In the C:\Program Files\Mozilla Firefox directory, many of the files that customarily exist no longer appear, including firefox.exe.

Most certainly, I do not want to lose any of my bookmarks, open tabs, or custom settings that I have established in my Firefox over many years of use. What would be the best way for me to restore Firefox on my laptop, while preserving all of my bookmarks, open tabs, custom settings, etc?

Would a simple reinstall of Firefox accomplish this task, without my losing any of my bookmarks, open tabs, custom settings, etc? Or, is there something else that I should do?

I would sincerely appreciate your feedback regarding this problem. Thank you!

...ted

Asked by Ted Benjeski 2 days ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Cannot login to the VA myhealth website

The VA is updating their website which is a joke. When I try to login to their website it puts me into a loop which keeps asking me to verify my ID. Frustrated, I chan… (read more)

The VA is updating their website which is a joke. When I try to login to their website it puts me into a loop which keeps asking me to verify my ID. Frustrated, I changed back to Google and it worked fine. I don't know how to fix this or explain the problem anymore, but I really like FF but things like this makes me hesitant to continue to use it.

Asked by Paul's Dell Laptop 3 days ago

Last reply by cor-el 1 day ago

Can't save .gif in its original format, even if I visit the file's page itself. I only get "webp" in the save dialog's format options

Take any example GIF file on pretty much any website. if I right-click the image, I can "Save image as", but my only format option is webp. I have the same issue if I vis… (read more)

Take any example GIF file on pretty much any website. if I right-click the image, I can "Save image as", but my only format option is webp. I have the same issue if I visit the direct link to the file and choose "save page as". Surely there is a way to save the page in its original format right? It's a GIF so I should have the option to save it as a GIF?

I've also noticed if I right-click a GIF and "copy image" I only get a single frame of the image on my clipboard, but I would be able to work around that if I could just save it the way I want to.

Asked by Twisted_Code 1 day ago

Last reply by cor-el 1 day ago