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  • Archived

Why do my add-ons always disappear with a firefox update

Why does it seem like every time Firefox installs an update, all of my add-ons disappear?!! It is so GD infuriating and frustrating, because I have to go back and figure… (read more)

Why does it seem like every time Firefox installs an update, all of my add-ons disappear?!! It is so GD infuriating and frustrating, because I have to go back and figure out which ones I had and reinstall them... Why is that even a thing? Why would they design their stupid browser like that? Please correct me if I am wrong and tell me what I am doing wrong....

Asked by manfred33 3 years ago

Last reply by cor-el 2 years ago

  • Archived

FIrefox occasionally asks for a master password, in a dialog-box, in middle of its window, instead of dropdown -- Do I have malware ?

FIrefox occasionally asks for a master password, in a dialog-box, in middle of its window, instead of the usual drop-down from the top of its window -- Do I have malware … (read more)

FIrefox occasionally asks for a master password, in a dialog-box, in middle of its window, instead of the usual drop-down from the top of its window -- Do I have malware ?

( Can't uplaod the 1.6MB screenshot ) .

Asked by rsblanchard 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

When Safe Mode gets the job done but disabling all extensions does not

Hey! Weird problem: I could not login via google, facebook or similar accounts on websites that support it. So I tried disabling all extensions and restarted FF without a… (read more)

Hey! Weird problem:

I could not login via google, facebook or similar accounts on websites that support it. So I tried disabling all extensions and restarted FF without any luck. I then tried Safe Mode and it gets the job done but when I reset/refresh FF and get the extensions I wanted back it does not work again even if they are all disabled!

any insight on that? is there like a hidden extension that blocks it? I'm on the latest FF for Mac (el cap)! thanks, your input would be highly appreciated!

Asked by hexeric 4 years ago

Last reply by CiaoBella1 3 years ago

  • Archived

Web site not viewable

I noticed a simple non encrypted web site is not viewable. "http://www.flightofthephantom.com/what-is-an-imu" I tested using Safari and I was able to view the site on my … (read more)

I noticed a simple non encrypted web site is not viewable. "http://www.flightofthephantom.com/what-is-an-imu" I tested using Safari and I was able to view the site on my Mac OS.

I also performed a "refresh Firefox" option in firefox and disabled my add-on but it still doesn't view the site just a black screen appears. Any ideas?

Asked by Mace2 2 years ago

Last reply by cor-el 2 years ago

  • Archived

How to put the Bookmarks toolbar on top, above the tabs

I want to place the Bookmarks toolbar above the tabs as I have had for many years. It is more logical/intuitive for me to select the bookmark and have the tab open below … (read more)

I want to place the Bookmarks toolbar above the tabs as I have had for many years. It is more logical/intuitive for me to select the bookmark and have the tab open below the Bookmarks toolbar as my eyes are moving down the page.

Asked by amaloney 2 years ago

Last reply by Jimeana 2 years ago

  • Archived

Firefox displays some wrong letters on my MacBook Pro, even though I let the website pick its own fonts.

Numeral 'nine' displays as 'hyphen', 'semicolon' doesn't display at all, 'x' displays as 'quotation mark'. Using Firefox Quantum 69.0, MacBook Pro (2015) with MacOS 10.1… (read more)

Numeral 'nine' displays as 'hyphen', 'semicolon' doesn't display at all, 'x' displays as 'quotation mark'. Using Firefox Quantum 69.0, MacBook Pro (2015) with MacOS 10.14.6. Have run lots of tests with other web sites and browsers, esp. Safari, no such probs with those.

Asked by Vincent Icke 10 months ago

Last reply by Chris Ilias 10 months ago

  • Archived

My saved logins are gone from all of the devices, is there a way to recover them?

All of my saved logins are gone without a trace from all of my devices. I haven't added any new device and haven't changed sync settings recently, haven't even added any… (read more)

All of my saved logins are gone without a trace from all of my devices. I haven't added any new device and haven't changed sync settings recently, haven't even added any new plugins. They were all present a day or two ago and I noticed something was wrong when firefox stopped autofilling the login data. is there a way to check what's going on and what caused this? and also how to I get them back?

Asked by arsena 11 months ago

Last reply by FredMcD 8 months ago

  • Archived

Why are all the drop-down menus closing almost immediately?

Every time I try to use a drop-down menu to find a bookmark, or even to place a bookmark I'm adding, in a folder, the menu will just close!! Sometimes it's immediate, som… (read more)

Every time I try to use a drop-down menu to find a bookmark, or even to place a bookmark I'm adding, in a folder, the menu will just close!! Sometimes it's immediate, sometimes it take 5 or 10 seconds, but never enough time to find what I'm looking for...

Asked by StevenCee 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Open new tab from email in the same window

Helo there, Could you please help me wth this new tab Anytime I open from my email this (see below in attachment) I will get a new window open with this ,but what I need… (read more)

Helo there, Could you please help me wth this new tab Anytime I open from my email this (see below in attachment) I will get a new window open with this ,but what I need is that this will open in the one I already have open and just add as a new tab.I remember that this wasn't doing before ,but that was long time ago and I just decide to write you know if there maybe a way how to fix it

Asked by ikrtek 2 years ago

Last reply by Svetlana 2 years ago

  • Archived

Can't log in to paypal

As the title says - can't log in to paypal using firefox. It works with other browsers, firefox gives error: "Sorry, we can't log you in. If you think there's an issue wi… (read more)

As the title says - can't log in to paypal using firefox. It works with other browsers, firefox gives error: "Sorry, we can't log you in. If you think there's an issue with your account, contact us and we'll help resolve it."

I've tried restarting in safe mode but still doesn't work :/

Asked by Wojtek 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Can't login to my Google Accounts. Next and More Option buttons are not working.

Hi! My firefox version is 54.0.1. I simply can't login to my Google accounts because the next button is not responding. Also, I noticed some sites where login is concerne… (read more)

Hi! My firefox version is 54.0.1. I simply can't login to my Google accounts because the next button is not responding. Also, I noticed some sites where login is concerned also doesn't work. It also has this weird security wherein even visa application sites doesn't work and requires an exception in order for it to properly function like the Taiwan Embassy site. Please help. Thanks.

Asked by docjean 3 years ago

Last reply by elehrke 2 years ago

  • Archived

Why does my bookmark toolbar disappear after every reboot?

My bookmarks disappear every time I reboot FireFox. In order to get them back I have to go to "view" & uncheck Bookmark Toolbars (which is checked) & then "view… (read more)

My bookmarks disappear every time I reboot FireFox. In order to get them back I have to go to "view" & uncheck Bookmark Toolbars (which is checked) & then "view" & re-check Bookmark Toolbars & they come back. But I have to repeat this sequence every time I open FireFox which annoying & the main reason I don't use FireFox as default (Ionly use it when I need a 64bit program with Java in other words @ work!

Asked by gtclover 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Crashes with black screen

Every day recently when pressing return key to search screen goes black. then computer says there was a serius error ans white screen appears and re boots. Mac is up to d… (read more)

Every day recently when pressing return key to search screen goes black. then computer says there was a serius error ans white screen appears and re boots. Mac is up to date and firefox is up to date.

Asked by bevitt 2 years ago

Last reply by cor-el 2 years ago

  • Archived

What can I use to replace "Save Session", "Session Manager" and "Tab Groups"?

Hey Team, Hope you are well! So, I would really like to move to Quantum, but I can't seem to find something to replace the following adds: - Save Session - Session Manage… (read more)

Hey Team,

Hope you are well!

So, I would really like to move to Quantum, but I can't seem to find something to replace the following adds: - Save Session - Session Manager - Tab Groups.

If someone does have an option for me, can you please add how I can move my current settings over (or if I can move them) please.

Thanks in advance team!

Asked by cutty07 2 years ago

Last reply by jagman55 2 years ago

  • Archived

Large Gap After Website Content Before Footer In FireFox Only

There's a huge gap after my website content before the footer which only appears in FF. When i refresh the page, it goes. I have cleared all caching and rebooted my machi… (read more)

There's a huge gap after my website content before the footer which only appears in FF. When i refresh the page, it goes.

I have cleared all caching and rebooted my machine but its still there and not in other browsers.

Here's the live site http://daltonwineltd.com/

Asked by braddalton 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Selecting item from select menu erratic

When I click on a select menu to choose an option it either flashes up and then closes before I can select or I select an option and it closes without changing to my sele… (read more)

When I click on a select menu to choose an option it either flashes up and then closes before I can select or I select an option and it closes without changing to my selection. If I hold down the left click it keeps the menu open and I can then choose my option, the dropdown closes but hasn't selected my choice of option. Attached is an animated gif demonstrating the problem

Asked by Paul.Frost 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

When I try to enter my mobile phone number, in whatever format, it says invalid phone number!

No more - that's it - I can't confirm set-up sync because it won't accept my valid uk mobile number in whatever format I enter it (0044, +44, ++44, with or without leadi… (read more)

No more - that's it - I can't confirm set-up sync because it won't accept my valid uk mobile number in whatever format I enter it (0044, +44, ++44, with or without leading 0)

Asked by trevorfirefox 2 years ago

Last reply by Gerd 2 years ago

  • Archived

After restore , uninstall, and reinstall, firefox still crashes on startup on Mac

I had about 20-30 tabs open, but that has never been an issue. Firefox was slow to load an active page, and suggested restore. I clicked restore and tried to reopen fir… (read more)

I had about 20-30 tabs open, but that has never been an issue. Firefox was slow to load an active page, and suggested restore. I clicked restore and tried to reopen firefox. the main page came up and then crashed. I tried again and it crashed again. I opened in safe mode, and it crashed. I uninstalled from the app folder, opened opera to download and reinstall, and it still crashed. That was two days ago. I cleaned everything off the computer related to firefox in the spotlight search, and uninstalled and reinstalled. It opened for a little longer, and crashed again.

AdapterDeviceID: 0x 863 AdapterDriverVersion: AdapterVendorID: 0x10de Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:33.1.1 BuildID: 20141113143407 CrashTime: 1416511016 EMCheckCompatibility: true EventLoopNestingLevel: 1 FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1416177811 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x 863GL Layers? GL Context? GL Context+ GL Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 167372 StartupTime: 1416510925 Theme: classic/1.0 Throttleable: 1 URL: about:home Vendor: Mozilla Version: 33.1.1 useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by cytrus 5 years ago

Last reply by FredMcD 5 years ago