Firefox crashes on webpage opening in New Tab since 69.0.0, random occurence, does not generate crash reports.
Hello, Finally decided to make a topic about it as all of my attempts in the past few months to fix it have been in vain. Starting from Firefox 69.0 or even perhaps in 68… (read more)
Hello,
Finally decided to make a topic about it as all of my attempts in the past few months to fix it have been in vain. Starting from Firefox 69.0 or even perhaps in 68.0, I cannot exactly remember, Firefox started to randomly crash when I opened a New Tab and tried either Googling or opening a webpage through the address bar. This crash does not create any crash reports, going to "about:crashes" does not reveal anything, neither are any crash reports stored locally.
I have tried running Firefox in safe mode, without extensions, deleting my cache files from APPDATA/Local, deleting my profile files from APPDATA/Roaming and a lot of other stuff I honestly cannot remember anymore, but nothing has helped. I even tried downgrading to 68.0, but I received some kind of big warning message and did not want to proceed.
The issue itself in essence is a full freeze, which sometimes takes a second until firefox crashes, but sometimes takes 15 seconds. During that time the only thing I can see in Task Manager is that Firefox has a "Very High" power usage, which is bizarre, since I am not even running it on a notebook (i7-9700K factory clock, RTX 2080S, 16GB DDR4 RAM). As said, it never produces a crash report, so I have been reluctant in reporting it in the past. And since it is random and can take many hours to occur (or can occur first thing after I turn on PC and open Firefox), it is basically impossible for me to record a video about it.
(While writing this, I went to look something in a new tab, tried opening my Gmail account and the crash occurred. Added a task manager screenshot about what I meant by power usage. Fortunately it allowed me to restore the session and I did not have to re-type the entire text)
From what I can gather, the issue started to happen around the time I switched over from GTX 1070 to RTX 2080 SUPER GPU. But I cannot really imagine how a GPU upgrade could influence Firefox stability. Even less so since the same Firefox issue has persevered through multiple GPU driver updates.
Hope you guys have some suggestions what to try here. Perhaps some changes in about:config that could help me out here?
Thanks in advance, Rasmus
Firefox
Clicking on Menu, Logins and Passwords results in "No Logins Found". Complete reinstall with registry wipe and re-sync results in same condition.
However, when visiting a site, my login and password are populated. This leads me to believe that Firefox Lockwise is simply not displaying them. New login information is… (read more)
However, when visiting a site, my login and password are populated. This leads me to believe that Firefox Lockwise is simply not displaying them. New login information is being saved, but again, not being displayed. This occurs on my HP laptop but works fine on my desktop. This is very frustrating. Please help.
Firefox cannot sync between Windows and Linux/Mac
I have several devices which run different systems. Whenever I sync in Firefox, Linux Firefox always syncs with other Linux firefox or Mac Firefox. Windows systems would … (read more)
I have several devices which run different systems. Whenever I sync in Firefox, Linux Firefox always syncs with other Linux firefox or Mac Firefox. Windows systems would have another set of bookmarks and user data. My windows devices cannot sync with firefox on other systems. Here's part of my error-sync-1575631489638.txt
1575631489410 Services.Common.RESTRequest DEBUG POST https://oauth.firefox.com.cn/v1/authorization 200 1575631489411 FirefoxAccounts DEBUG _updateAccountData with items: ["oauthTokens"] 1575631489411 FirefoxAccounts DEBUG writing plain storage: ["email","sessionToken","uid","verified","device","oauthTokens","profileCache"] 1575631489411 FirefoxAccounts TRACE starting write of json user data: ["email","sessionToken","uid","verified","device","oauthTokens","profileCache"] 1575631489416 FirefoxAccounts TRACE finished write of json user data - took: 5 1575631489416 FirefoxAccounts DEBUG writing secure storage: ["kSync","kXCS","kExtSync","kExtKbHash"] 1575631489416 FirefoxAccounts TRACE starting write of user data to the login manager 1575631489427 FirefoxAccounts TRACE finished write of user data to the login manager 1575631489628 Sync.Status DEBUG Status for engine extension-storage: error.engine.reason.unknown_fail 1575631489628 Sync.Status DEBUG Status.service: success.status_ok => error.sync.failed_partial 1575631489628 Sync.ErrorHandler DEBUG extension-storage failed: Error: HTTP 401 Unauthorized: Missing Authorization Token (Please authenticate yourself to use this endpoint.)(resource://services-common/kinto-http-client.js:2771:5) JS Stack trace: ServerResponse@kinto-http-client.js:2771:5 processResponse@kinto-http-client.js:2925:13 1575631489629 Sync.Doctor INFO Skipping check of prefs - disabled via preferences 1575631489629 Sync.Doctor INFO Skipping check of passwords - disabled via preferences 1575631489629 Sync.Doctor INFO Skipping check of tabs - disabled via preferences 1575631489629 Sync.Doctor INFO Skipping check of bookmarks - disabled via preferences 1575631489629 Sync.Doctor INFO Skipping check of addons - disabled via preferences 1575631489629 Sync.Doctor INFO Skipping check of forms - disabled via preferences 1575631489629 Sync.Doctor INFO Skipping check of history - disabled via preferences 1575631489629 Sync.Doctor INFO Skipping check of extension-storage - disabled via preferences 1575631489629 Sync.Doctor INFO Skipping validation: no engines qualify 1575631489630 Sync.Synchronizer INFO Sync completed at 2019-12-06 19:24:49 after 0.77 secs. 1575631489630 Sync.Declined DEBUG Handling remote declined: [] 1575631489630 Sync.Declined DEBUG Handling local declined: [] 1575631489631 Sync.Declined DEBUG Declined changed? false 1575631489631 Sync.Service INFO No change to declined engines. Not reuploading meta/global. 1575631489631 Sync.ErrorHandler ERROR Some engines did not sync correctly. 1575631489632 Sync.SyncScheduler DEBUG Next sync in 600000 ms. (why=schedule)
How can I get better video playback
How can I get better video playback? When I view a video on a website, the video is notchy, or freezes and then plays. Can't seem to fix the problem. Can someone help? Th… (read more)
How can I get better video playback? When I view a video on a website, the video is notchy, or freezes and then plays. Can't seem to fix the problem. Can someone help? Thank you.
Getting error "you must log in to this network before you can access the internet". even though we have internet connection and IE is working
We can able to browse with Internet Explorer & google chrome without any issues with auto detect proxy settings. But we cannot able to browse with firefox post upgrad… (read more)
We can able to browse with Internet Explorer & google chrome without any issues with auto detect proxy settings. But we cannot able to browse with firefox post upgradation of 69.0.2 version in citrix images.
Firefox Crashing
My Firefox crashes all the time, but never creates a Crash Report in About:Crashes & never send me a notice about crashing. Many actions cause it to crash. Here are s… (read more)
My Firefox crashes all the time, but never creates a Crash Report in About:Crashes & never send me a notice about crashing. Many actions cause it to crash. Here are some: downloading from another site; printing from email like emailed tickets; clicking on some items in Firefox Options, opening a second window in Firefox.. There seems to be no specific pattern. I have uninstalled & installed again several times. & I have also updated. Nothing helps or stops the crashing. It is very frustrating & inconvenient. I have run anti-virus & malware scans. I prefer Firefox to Chrome, but may have to change my default browser if this crashing problem cannot be fixed. Please advise. It might be useful if I could actually talk to someone. thank you. Jonathan Rose xxxxxxxx.xxxx@xxx.xxx xxx xxx-xxxx
(personal data removed by moderator; please do not post personal data on a public forum)
Everytime I open Firefox, none of my bookmarks, passwords, or history are saved. How do I change this?
I recently had to wipe my MacBook Air clean thus prompting me to download Firefox - version 70.01 (64-bit). I set up all of my work websites, history, passwords, emails,… (read more)
I recently had to wipe my MacBook Air clean thus prompting me to download Firefox - version 70.01 (64-bit). I set up all of my work websites, history, passwords, emails, etc., but every time I close the browser and try to open it again, nothing is saved. I've tried several times and I am at a loss. Yes, I have created a Firefox account, and even this won't leave me logged in if I close the browser. I have to start over every time. Any advice?
How do I reconstruct a profile?
My profile appears to be corrupted. Newly created bookmarks disappear when the session is ended and new one is started. If I create a new profile and copy the contents of… (read more)
My profile appears to be corrupted. Newly created bookmarks disappear when the session is ended and new one is started. If I create a new profile and copy the contents of the old one, the problems come with it. I've tried removing add-ons, but none seem to be the cause. Safe mode works, but that's not a long-term solution. I've reinstalled FF, but copying the profile brings the problems with it.
My latest attempt is to create a new profile and import bookmarks, creating a new places.sqlite file. I copied a variety of other files (prefs.js, extentions*, key3.db, key4.db) and so far everything still works.
There's one issue with extensions.json and extensions.sqlite. These point to the extensions directory of the old, corrupted profile. This works, but obviously is not desirable. It's easy to do a find/replace on the .json file, but without changing the the .sqlite file this breaks extensions. Fixing the .sqlite file is harder (at least for me), but do-able. Is that the right solution?
Or is there a better way to reconstruct a corrupted profile?
Audio will not play on http://unabridged.merriam-webster.com/ when clicking link-how can I make it do so?
Works fine on other browsers. Any help is much appreciated. I am a newbie to FireFox on my Mac.
Sync not working with no master password
I did a Firefox restore due to suspect browser hijack ( it wasn't). All mu saved logins have been eraases so tried to do a manaul sync. This pops up a yellow bar along t… (read more)
I did a Firefox restore due to suspect browser hijack ( it wasn't). All mu saved logins have been eraases so tried to do a manaul sync.
This pops up a yellow bar along the top of the "Logins and Paswords" page saying "Please enter your master password to view saved logics and passwords" . I don't have a master password set so that makes little sense. To the right of the yellow bar is a button "login". if i click the button ther yellow bar goes away but there is no log in dialog.
What do I do to get Fiefox to sync?
Persistent scroll problem on one site following a post-crash session restore
I don't normally save and restore sessions, but do have firefox set to restore the previous session in the event of a crash. Recently, following a power cut, such a sessi… (read more)
I don't normally save and restore sessions, but do have firefox set to restore the previous session in the event of a crash.
Recently, following a power cut, such a session restore occurred, correctly restoring all the pages I had open at the time (not many), and the scroll position within the page.
Since this happened, any page I open on one particular site (https://www.theguardian.com) now always scrolls to the end of the page, and I have to manually scroll back up to the top. Once loaded, you can scroll the page normally, but F5 refresh will reload the page and scroll to the end again. This effect is persistent across restarts, and I've not found a way to get rid of it.
I've tried simulating another crash with that site open, scrolled to the top, and I've tried enabling saving the session on exit and restoring on startup - none of this has changed anything. In both cases it restored the session and scrolled to the end.
Any suggestions as to where this effect might be coming from?
FireFox gives an error when accesing one specific website 'JBWEB000065: HTTP Status 500 -
The error only occurs in FF, the wab page is https://www.lorextechnology.com/ it works correctly in IE Version 11.0.160 and Chrome Version 78.0.3904.108 The attached file… (read more)
The error only occurs in FF, the wab page is https://www.lorextechnology.com/ it works correctly in IE Version 11.0.160 and Chrome Version 78.0.3904.108 The attached file is of the error. Its failng this morning (30th Nov 2019) - the site was OK yesterday
Hardware Acceleration works everywhere except in Firefox.
The Problem: I recently noticed that decoding youtube videos in 2160p60fps is choppy beyond recognition. Diagnose: While playing said videos in firefox i was able to obse… (read more)
The Problem: I recently noticed that decoding youtube videos in 2160p60fps is choppy beyond recognition.
Diagnose: While playing said videos in firefox i was able to observe in the task manager that actually none of my graphics cards video decoding capabilities were used. At lower video qualities/resolutions the hardware accelerated video decoding of the graphics card was also not kicking in, but in these cases my cpu was still able to cope with the decoding load, so I never noticed the missing hardware acceleration. To narrow the origin of problem down I tried watching the same videos in edge, chrome and even downloaded a short 2160p60fps clip to play with VLC and everything worked fine, just not in my favorite browser firefox :(
What i already did trying to solve the problem (in order): -Restart Firefox without addons -Refresh Firefox -Create a new Profile
Additional Info: Nvidia Driver Version 441.20
If there is anymore useful info I'm more than happy to provide it.
Thanks for taking the time reading this an providing help.
Malware?
I was browsing as normal when I navigated to a site I have been to many times and that I consider reputable (Etsy) and the browser immediately went to a screen that said … (read more)
I was browsing as normal when I navigated to a site I have been to many times and that I consider reputable (Etsy) and the browser immediately went to a screen that said something about how Firefox had done updates in the background and I needed to click a button to "Restart Firefox." Obviously this looked fishy to me and I didn't click; instead I killed Firefox via the command line and then restarted it. When I did, one of my windows didn't look right (I had two windows open, each with several tabs)-- the tab bar at the top just cut off halfway through one of the tabs instead of me being able to scroll over. In addition, right after I was playing a game on my computer and part of the game board froze. Now everything seems normal. Is it possible I managed to end up with some malware even though I didn't click on the link? Has anyone seen this particular scam before?
Thank you!
flash games
I play a game called battle pirates on facebook in the game we can use the arrow keys to help move our ships they not working in the game plus we can chat to other player… (read more)
I play a game called battle pirates on facebook in the game we can use the arrow keys to help move our ships they not working in the game plus we can chat to other players that quits working after a min into game have to refresh it all the time to get that to work need a fixe please.
Video file automatic play dont work, why?
This video runs fine in IE11, and earlier it worked also in Firefox. But now not. See: (http://uudet.titako.fi/data/documents/c6d_esitys_2016.mp4) Why ? What I should cha… (read more)
This video runs fine in IE11, and earlier it worked also in Firefox. But now not. See: (http://uudet.titako.fi/data/documents/c6d_esitys_2016.mp4) Why ? What I should change? BG JTS
Working websites randomly stop and start working, Firefox only.
Hi, For a while now, I've had two websites that will randomly not even attempt to load in Firefox. One minute the site is working, the next, when trying to go to the web… (read more)
Hi,
For a while now, I've had two websites that will randomly not even attempt to load in Firefox. One minute the site is working, the next, when trying to go to the website, it tries for a split second to load before just stopping. The page never changes or does anything. It's as if Firefox is blocking itself from opening the site.
If I open a private window and visit this site, it works perfectly fine. Close the private window, and try the site in my normal window, it works perfectly fine. It's like the private window "allowed" the site. I feel like this is cookie/cache related, but I already deleted them.
How do I get the IP of a user that was not me
My work PC was stolen. According to firefox it was logged into 2 days ago in a different city than where I last used it. It does not give the IP or time. How do I get … (read more)
My work PC was stolen. According to firefox it was logged into 2 days ago in a different city than where I last used it. It does not give the IP or time. How do I get the IP and timestamp?
Firefox started randomly crashing today, several times. "Socket Thread" received signal SIGPIPE, Broken pipe / "Exiting due to channel error" messages
Version: firefox-70.0-1.fc30.x86_64 [Fedora 30. GNOME. Wayland] I tried running with --safe-mode [all extensions disabled], but it kept happening. Does the following mat… (read more)
Version: firefox-70.0-1.fc30.x86_64 [Fedora 30. GNOME. Wayland]
I tried running with --safe-mode [all extensions disabled], but it kept happening. Does the following match any known problem?
I don't have any crash information recorded by firefox. So I've tried running it in a terminal instead and capturing the console output.
- No firefox crash recordings
The crash report dialogue does *not* appear when Firefox crashes.
Firefox support articles also suggested I look in "about:crashes". However when I visit "about:crashes", Firefox just says "Hmm. That address doesn’t look right. Please check that the URL is correct and try again."
In "~/.mozilla/firefox/Crash Reports/submitted/", there are several files but they are all older than the current month (November 2019).
- Console output
$ firefox -g ... (gdb) run ... Thread 13 "Socket Thread" received signal SIGPIPE, Broken pipe. [Switching to Thread 0x7fffdcc81700 (LWP 15304)] 0x00007ffff7f88ddc in send () from /lib64/libpthread.so.0 (gdb) where
- 0 0x00007ffff7f88ddc in send () at /lib64/libpthread.so.0
- 1 0x00007ffff6fe46fc in pt_Send () at /lib64/libnspr4.so
- 2 0x00007fffef3653b8 in ssl_DefSend () at /lib64/libssl3.so
- 3 0x00007fffef35503f in ssl3_SendRecord () at /lib64/libssl3.so
- 4 0x00007fffef355503 in SSL3_SendAlert () at /lib64/libssl3.so
- 5 0x00007fffef36c050 in ssl_SecureClose () at /lib64/libssl3.so
- 6 0x00007ffff064fedb in nsSSLIOLayerClose(PRFileDesc*) [clone .lto_priv.0] ()
at /usr/lib64/firefox/libxul.so
- 7 0x00007ffff2aa8d3e in mozilla::net::nsSocketTransport::ReleaseFD_Locked(PRFileDesc*) [clone .part.0] () at /usr/lib64/firefox/libxul.so
- 8 0x00007ffff2aae685 in mozilla::net::nsSocketTransport::OnSocketDetached(PRFileDesc*) () at /usr/lib64/firefox/libxul.so
- 9 0x00007ffff2aae48f in mozilla::net::nsSocketTransportService::DetachSocket(mozilla::net::nsSocketTransportService::SocketContext*, mozilla::net::nsSocketTransportService::SocketContext*) () at /usr/lib64/firefox/libxul.so
- 10 0x00007ffff1dd6ab3 in mozilla::net::nsSocketTransportService::Run() ()
at /usr/lib64/firefox/libxul.so
- 11 0x00007ffff1dd0bed in nsThread::ProcessNextEvent(bool, bool*) ()
at /usr/lib64/firefox/libxul.so
- 12 0x00007ffff1dcf7b8 in mozilla::ipc::MessagePumpForNonMainThreads::Run(base::MessagePump::Delegate*) () at /usr/lib64/firefox/libxul.so
- 13 0x00007ffff1d62dd5 in MessageLoop::Run() () at /usr/lib64/firefox/libxul.so
- 14 0x00007ffff1dcd7b7 in nsThread::ThreadFunc(void*) ()
--Type <RET> for more, q to quit, c to continue without paging--
ibxul.so
- 15 0x00007ffff6fe7869 in _pt_root () at /lib64/libnspr4.so
- 16 0x00007ffff7f7f4c0 in start_thread () at /lib64/libpthread.so.0
- 17 0x00007ffff7b4d553 in clone () at /lib64/libc.so.6
(gdb) quit A debugging session is active.
Inferior 1 [process 15278] will be killed.
Quit anyway? (y or n) y [Child 16200, Chrome_ChildThread] WARNING: pipe error (3): Connection reset by peer: file /builddir/build/BUILD/firefox-70.0/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 358 Exiting due to channel error. [Child 16160, Chrome_ChildThread] WARNING: pipe error (3): Connection reset by peer: file /builddir/build/BUILD/firefox-70.0/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 358 Exiting due to channel error. Crash Annotation GraphicsCriticalError: |[C0][GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=295.395) [GFX1-]: Receive IPC close with reason=AbnormalShutdown Crash Annotation GraphicsCriticalError: |[C0][GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=158.353) [GFX1-]: Receive IPC close with reason=AbnormalShutdown [Child 16082, Chrome_ChildThread] WARNING: pipe error (3): Connection reset by peer: file /builddir/build/BUILD/firefox-70.0/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 358 Exiting due to channel error. [Child 15998, Chrome_ChildThread] WARNING: pipe error (3): Connection reset by peer: file /builddir/build/BUILD/firefox-70.0/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 358 Exiting due to channel error. [Child 15411, Chrome_ChildThread] WARNING: pipe error (3): Connection reset by peer: file /builddir/build/BUILD/firefox-70.0/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 358 Exiting due to channel error. [Child 16117, Chrome_ChildThread] WARNING: pipe error (3): Connection reset by peer: file /builddir/build/BUILD/firefox-70.0/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 358 Exiting due to channel error.
$ firefox -g --safe-mode ... (gdb) run ... Thread 13 "Socket Thread" received signal SIGPIPE, Broken pipe. 0x00007ffff7f88ddc in send () from /lib64/libpthread.so.0 (gdb) quit A debugging session is active.
Inferior 1 [process 17788] will be killed.
Quit anyway? (y or n) y [Child 18836, Chrome_ChildThread] WARNING: pipe error (44): Connection reset by peer: file /builddir/build/BUILD/firefox-70.0/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 358 [Child 18192, Chrome_ChildThread] WARNING: pipe error (3): Connection reset by peer: file /builddir/build/BUILD/firefox-70.0/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 358 Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. [Child 18836, Chrome_ChildThread] WARNING: pipe error (43): Connection reset by peer: file /builddir/build/BUILD/firefox-70.0/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 358 Crash Annotation GraphicsCriticalError: |[C0][GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=716.9)
- !!! [Child][MessageChannel::SendAndWait] Error: Channel error: cannot send/recv
computer & firefox has been hacked password changes everytime i try to delete account
every time I go to delete my firefox account the password has just been changed seconds before hand, I also believe that they could possibly have an account. The firefox … (read more)
every time I go to delete my firefox account the password has just been changed seconds before hand, I also believe that they could possibly have an account. The firefox breaches found over 10 breaches. my mother had just taken the computer to the shop to try to have it sorted. it appears that the owner conspired with Anthony Rowley (founder of Linkened) & or oneof his corrupt henchmen. PLEASE HELP