Firefox Support Forum

I am facing issue while downloading files in Firefox Private Browsing. Whenever I download my PDF files, as soon as I close the browser window, the files also get deleted automatically. What should I do to rectify this issue.

On my Windows-11 Laptop, the Vertical-Scroll-Bars in Firefox are too narrow for me to use comfortably. I am struggling with the Touch-Pad, Mouse Pointers, causing the frequently needed act of Scrolling to become a dreaded ordeal? If someone would provide clear and concise instruction on how to make the Vertical-Scroll-Bars the Classic Width of old, it would be greatly appreciated. Thank you! lg

A few weeks ago I saw an Mozilla ad for a new Mozilla software product that cleaned up your PC and made it run better. The price was around $125.00 (I don't remember that exact price). It said that I would receive an email from Mozilla with download instructions. it's been a few weeks and I have not gotten any email. Does anyone know if Mozilla offers any such software or did I get scammed? I'm pretty good about seeing scams but Ive used Firefox and Mozilla for years and trust them. Maybe that's why I wasn't as careful as I should have been.

Thanks for any help that you can provide. Ron

On Mac OS 14.4 Firefox hangs on launch and crashes, requiring "Force Quit" when I try to Refresh or Troubleshoot. Uninstalled and reinstalled multiple times, and restarted computer several times. Have spent several hours trying multiple community suggestions to now avail.

I am not a programmer, but am able to follow instructions. I clearly need someone to hold my hand and walk me through the solution. (I even checked out the Kaspersky suggestion, but cannot install it because Firefox cannot connect to the Internet.)

I have downloaded and saved "Raw Data.docx" and "Application Basics tex.docx" from one of the crash reports.

P.S. On this question form Firefox guessed that my operation system was Mac OS x 10_15_7, but it is 14.4

Julian

I used to be able to access all bookmarks from the Library icon on the address toolbar. Now, it only shows a list of what it labels "recent bookmarks" (the bookmarks shown are really not recent). I would like to be able to open the Library and access all bookmarks, which is the way it used to work. I will attach a screen shot to illustrate what I mean.

My home screen and all other browsing screens are so high and wide that I can't scroll down because the side slide bar is not on the screen. I have no idea how this happened! I can't find any articles that help me reduce the screen size that I can understand. There seems to be no solution option in firefox settings to adjust the screen size. The View tab does not help because it just offers zooming of the data on the screen, not the actual size of the screen.

When I try to detach a tab, so that it's a new window, by dragging the tab downward so it isn't on the tab bar. After I let go a new window is created for that tab that I dragged, however it also maximizes the window, which disorients my work flow. Is there any way I can detach a tab into a new window and not have it maximized automatically?

I have been watching SBS OnDemand successfully until today. I now receive a consistent Video Playback error on any video using Firefox Ver 124.0.1.  I do not have an Adblocker installed. (Windows 11 Pro 23H2).  I do have AVG Internet Security installed.  I installed no apps. I turned off Enhanced Protection for sbs.com.au in Firefox but the problem persists. The problem does not occur on Chrome.

EMBARRASSINGLY I REALIZED WHAT I NEEDED TO DO. THIS IS THEREFORE NO LONGER NEEDED TO BE ANSWERED, SO YOU CAN SIMPLY MARK IT SOLVED IF YOUD LIKE. THANKS!

I chose to reinstall Firefox browser in order to start over fresh and ensure a security refresh. Once installed, I created an entirely new Mozilla account with new info. However, when I go up to the top right of the browser and click on the little icon of the circle with a bust in it (the Account icon), it simply opens the preferences and related settings, it does not allow me to sign in to any account, nor does it show if I am already signed into any account. Is this a malfunction of the iteration I installed, or am I misunderstanding something?

Thanks in advance for your help!

PS attached is what page I am shown when clicking the aforementioned icon

Hello everyone! I want to see every visit on a site by date and time. But in library of history it offers me to see only last visit by date(for example if i visited a site for example x.com 200 times - i want to see every date and time of every of these 200 visits, but not only recent). How to do it?

I installed Firefox on a new computer running Windows 11. I use the X-notifier plug-in to access my Gmail account but can't get X-notifer to run properly on this new install. I was getting an error message, but now it says "Can always read and change data on this site" yet the envelope icon does not appear in my tool bar like it does on my old computer.

As an alternative, I signed into my Gmail account so I can read my email on a browser page. While that works, it works too well -- as soon as a new email arrives, the browser tab running Gmail pops to the top and interrupts anything that I am doing -- even when I am typing a new email or filling out a form on another tab.

The only way I can deal with this is 1) sign out of Gmail until I want to check it, or 2) pull the Gmail tab to a separate window and minimize it so it can't interfere with what I am doing.

I'd like to know if there is a fix for the X-notifier plug-in or a way to stop the Gmail tab from "taking over" the browser.

Please help.

I have always loved Firefox. I started using it because it did not constrict the user to the limits of the narrow minded Microsoft Explorer (Edge). But, this latest update reminds me of what I came to Firefox for. I hope Firefox is not going to become the same way. This latest update (124.0.1) just didn't care about my bookmarks or extensions or anything. It just installed a new version and left it at that. I had several tabs open. Gone. I had several bookmarks. Gone. All extensions. Gone.

For a long time Firefox just updated and left all of those things in tact. What happened?? More importantly, does anyone know how to get these things back?

I would really appreciate your help.

Thank you, Luke

Hello everyone,

I posted my issue on the french speaking forum a few days ago https://forums.mozfr.org/viewtopic.php?t=153652&sid=96223ded5b326b4da4114d4c0fb4b740 I think I've had this bug since the last update of Firefox. I have checked on other browsers (Edge and Opera), and I have no problem with them. Its also ok on my mobile phone ... with Firefox !

Thank you for your attention and any help you can provide.

Regards Damien

Fiz a configuração para sempre perguntar onde salvar arquivos nas configurações, em aplicativos em "Tipo de Conteúdo" selecionei o PDF para "sempre perguntar". Acontece que quando seleciono para abrir o documento pelo adobe ou pelo firefox, ele está está salvando na pasta Downloads automaticamente, e eu não quero que salve. O meu Firefox está atualizado na versão 124.0.1. Windows 10 Pro 22H2. Meu Firefox está salvando os arquivos PDF na pasta Download mesmo eu não querendo salva-los. só quero visualizar. Enviei imagem da minha configuração.

Obrigada

I'm having this exact problem from here , but browser.taskbar.lists.tasks.enabled has always been set to true. Toggling it does nothing in itself in between restarting my machine. I am certain it's not a jump menu thing because this isn't about shortcuts (and besides the point, enabling the jump shortcuts from my OS side of things does not display it either way). I just want the stuff that the user in the above link listed.

Coincidentally, I had this exact problem a short while before, and I think it may have had to do with an update, because I remember Firefox updating at least twice fairly recently and it is in this time I've noticed this issue. The first time around it resolved itself, but this time it has not and I do not know the cause.

Unpinning/pinning the icon on the task bar does not resolve this either. It seems none of the conventional solutions in the past work, so unless I am missing something, something broke.

I am using the latest version of firefox. Windows 10. I'm writing a school project with assistance from ChatGPT. When I ask it for a link, it provides it. While it is "typing", I can see the link, but when it finishes "typing", the link becomes a blue word "Link", with the web address gone. I can not click on it to open the website, like I can in Mirosoft office. There is no way to access the website. I tried to use troubleshooting mode with all extensions disabled - it didn't help. ChatGPT claims, that it's the browser issue. How can I access these links?

I want to use a key to open Speed dials in the same tab and same key with 'Shift' to open that speed dial in a new tab.

My favourite were Ctrl+1, 2, 3, 4 ... and so on. And when I used Ctrl+Shift+1, 2, 3 etc, then they opened in a new tab. But now the Ctrl+1, 2, etc are focusing already open tabs. How to revert to old behavior of these shortcut keys?

I've read several articles on using extensions like 'Shortkeys (Custom Keyboard Shortcuts)', but those don't let me use C+1, 2, etc. Also another method of using to js files (auto.js something) doesn't seem to do this job, as I think that would only disable some KeySrtcs altogether.

in my account my questions here ,in this firefox forum , i see my questions about... thunderbird! its strange,right? i look for my questions and asnwers in this forum. so where are they ?