Showing questions tagged: Show all questions
  • Archived

Firefox using very high CPU %

Whenever i use firefox i get spikes in my CPU usage, sometimes up to 100% usage. When i tab off of firefox, it soon goes down, then comes back whenever i have firefox act… (read more)

Whenever i use firefox i get spikes in my CPU usage, sometimes up to 100% usage. When i tab off of firefox, it soon goes down, then comes back whenever i have firefox active. I have tried restarting with add-ons disabled, creating a new profile, reinsalling firefox, disabling and re-enabling hardware acceleration, all to no avail.

Asked by josephwallen 2 years ago

Last reply by caiofcastro 1 year ago

  • Archived

ATT Yahoo keeps logging off in Firefox browser

I keep getting kicked off ATT Yahoo from Firefox, multiple times a day. I have refreshed the browser, cleared cache and cookies, put att yahoo in the excepted sites for … (read more)

I keep getting kicked off ATT Yahoo from Firefox, multiple times a day. I have refreshed the browser, cleared cache and cookies, put att yahoo in the excepted sites for privacy, operated in safe mode and private browsing (happens then, too), and of course, checked the "keep me signed in" box. Also, the sign-in window is very different than it is on IE or how it used to be on Firefox the last time I signed in before the problem started. I DO NOT have this problem when using IE so I pretty certain its Firefox. Anything, not too technical, I can try? I definitely prefer Firefox to IE but I can't go through the sign in process every 30 minutes. Come on Firefox, I know you can fix this.

Asked by lilwackywafer 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

How to remove a firefox account from a profile without deleting the account + mozilla login bug

I have created a new profile from a copy of an existing profile. The old profile is synced using OldProfileSyncEmail@etc as the email. I don't want to sync the new profil… (read more)

I have created a new profile from a copy of an existing profile.

The old profile is synced using OldProfileSyncEmail@etc as the email.

I don't want to sync the new profile. I want to remove the account from the sync nag box on the new profile, but I want to keep the account for use with the old profile.

=====================

Mozilla login bug:

I use another email address as login to mozilla pages: EmailForFirefoxPages@etc. This login is in Firefox 'logins & passwords"., with a different password.

I don't want to use my sync emails (which should be PRIVATE.) for forums, addons, bug reporting etc!

When I try to login to mozilla pages, the login box prepopulates with OldProfileSyncEmail@etc.

It stays prepopulated after I click "use another account".

It does not offer the correct email as an alternative, even after I DELETE the pre-populated email. (MOSTLY - one time it did???)

When I manually type in EmailForFirefoxPages@etc and click continue, the password box is STILL prepopulated with the WRONG PASSWORD - for OldProfileSyncEmail@etc. Which is NOT the password in Logins and Passwords for EmailForFirefoxPages@etc.

=========================

ACTIONS TAKEN:

I deleted the OldProfileSyncEmail@ login from logins&passwords, now the moz login box prepopulates with the correct (only) login. (But if I do that on my synced accounts, the sync won't be able to log in!??).

The sync nag box is still telling me to reconnect to the deleted sync email.

===========================

ACTIONS WHICH CANNOT BE TAKEN:

Delete the account. (It is used by other profiles to sync.)

============================

QUESTIONS:

How do I fix the ff login box in my old profile where I CANNOT delete the login.

How do I get rid of the old profile's address in the sync nag in my new profile.

Asked by Piecevcake (2) 1 year ago

Last reply by cor-el 1 year ago

  • Archived

The notification mail has the back link hidden

I got a notification mail that my question here got a reply. I tried to open the forum thread to post another comment, but it took me a while to find the link in the mail… (read more)

I got a notification mail that my question here got a reply.

I tried to open the forum thread to post another comment, but it took me a while to find the link in the mail. It is down in the small print (the footer).

Can it be made more prominent? Usually the topic title is also a link to the forum web page. Can the firefox forum email be changed like that?

PS: The "ask new question" link/button is also hard to find.

Asked by xerces9 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

I use two Firefox browsers

I get that I need to have certain addons only for the developer Version, but I've been having difficulty keeping up with what I need for one and ones that meet my specifi… (read more)

I get that I need to have certain addons only for the developer Version, but I've been having difficulty keeping up with what I need for one and ones that meet my specific needs otherwise. I can only type using one finger at a time due to my autism causing poor coordination. I've been having trouble keeping my gmail synced up in places and it's the mail one I use. But I can't sync my password to different devices as it always asks for a password I haven't used before. I am happy to keep the addons proper on the developer version, and not use it for anything until I ca get it set up without having to re-sync everything. Do you have a suggestion for limited motor ability?

Asked by Stormkynd 1 year ago

Last reply by cor-el 1 year ago

  • Archived

G-Mail

Gmail is just a blank page for me today - Mon., May 25. Whichever way I try and get in is a blank screen. I can not get to anything on gamil. I have cleared history and c… (read more)

Gmail is just a blank page for me today - Mon., May 25. Whichever way I try and get in is a blank screen. I can not get to anything on gamil. I have cleared history and cookies. I Have updated Firefox (Windows 76.0.1)

Asked by mikeldmoore 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Deleting a URL in address bar

I want to delete a URL in my address bar. I have followed the instructions on a Mozilla support page but that does not work. These are the instructions I have followed: … (read more)

I want to delete a URL in my address bar. I have followed the instructions on a Mozilla support page but that does not work.
These are the instructions I have followed:
Clearing a single item from the address bar history

To clear a single item in the address bar history, click the drop-down arrow in the address bar.

show history address bar 57

Press the ↓ down arrow key or move the mouse, to highlight the entry to delete.

To clear the highlighted item, hold down the Shift key and press Delete on your keyboard.

---
Nothing happens when I follow these instructions.
Can anyone help me?
Thanks very much.

Asked by richsprt 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Security

Internet Options under Security allows you to Restrict Websites from ever connecting to your computer. I found, find this very helpful. But it doesn't seem to work in Fir… (read more)

Internet Options under Security allows you to Restrict Websites from ever connecting to your computer. I found, find this very helpful. But it doesn't seem to work in Firefox and you have no similar option!

Can you install this option for Firefox or set it up so the Internet Security options work for Firefox, or so that I can import the list of websites I never want connecting to my computer again?

Thanks, Walter.

Asked by whiz666 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Other bookmarks folder Bookmarks are not restored...

i made a backup of my bookmarks both json and html than i restored via file restore, tried both json and html with html i get nothing. with json i get all my latest bookm… (read more)

i made a backup of my bookmarks both json and html

than i restored via file restore, tried both json and html

with html i get nothing.

with json i get all my latest bookmarks EXCEPT the other bookmarks bookmarks that is empty...

i need them. they are the latest ones, i had not placed in folders yet... important

i tried a restore from latest days bookmarks backup, same, i just get the bookmarks folders of that day but the other bookmarks keeps empty...

thank you

Asked by info2509 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Once again... Updating to new FF r76.01) crapped all over my settings and tossed my add-ons.

How do I go about restoring ALL of the settings I had in FF r76 or whatever was current ten days ago? Settings includes add-ons that were installed as well as whether or … (read more)

How do I go about restoring ALL of the settings I had in FF r76 or whatever was current ten days ago? Settings includes add-ons that were installed as well as whether or not they were enabled as well as the individual settings for each add-on.

In other words, I would truly like to avoid updating Firefox unless I have at least a couple of days to waste. When I used to have things set so I would merely be informed when a new FF update is available whenever I start or restart FF, it seemed that FF was so unhappy with me not paying attention to it that it would cause problems with other applications or system utilities.

I have no reason why something caused FF to break other things just because I might have decided not to update it more than once a week. I cannot see how any new release short of Ff r68 (or whatever the point of no return with Quantum was) or a bug fix of epic proportions that I should be eagerly awaiting should mess things up if I decide not to bother with it immediately.

The deleted add-ons and strange new settings/configuration situations caused by FF upgrades could be easily remedied without causing users much if any stress if they had an option to make a full backup of the current FF installation with all installed add-ons (active or not), settings, etc. to a user-specified directory and filename.

That way, users could always revert back a release or three if they found something horribly wrong with the latest update that they did not notice in the previous recent update(s).

What would make things much easier for me and many others I am sure would be upgrades that changed no user custom configurations back to some defaults that render the UI almost unrecognizable and initially useless without a lot of restoration work. For example, why do the text menus I often use keep going away after updates occur? Why do I have to avoid following links to what might be interesting Web sites because all the the security and privacy enhancement add-ons I trust and know how to use from long experience have gone missing?

For me, a Web browser is the home of my UI to the Web and most of the tools, accessories, and links I find most useful on the Web. Essentially, the way I have FF set up by choice makes it my own personalized Web portal because even the Google Search page became too cluttered with announcements, disclaimers, and other distractions, when a simple Web query tool with an option for more advance queries was all I wanted.

Is there a way that I can quickly make this release of FF (r76.01) look, act, and function the same as the previous release did tend days ago? I mean I should not notice anything different now that I cannot adjust or bypass so that I only have to worry about important changes, such as enforcement of HTTPS:-only which I was doing with an EFF add-on long before it was built into FF.

Using the above analogy, would most FF users who deal with landlords, property management, or HOAs be thrilled if every time they came home from work they found the landscaping had changed, new interior decorations applied in every room, and their favorite comfortable furniture not where they left it, but it moved to different locations that do not fit well with their usual household routines (or maybe just thrown out entirely)?

I have nothing against meaningful changes to improve functionality, performance, or appearance; but having those changes made in one's carefully configured environment for use in conjunction with the Web for no important reason and without the ability to undo the majority of what has changed in ten minutes (maybe an hour for alterations necessitated by the Web itself changes suddenly at times of, oh say, the worst pandemic since before the first nodes on what is now known as the Internet were linked and communications established between them?

I would be thrilled if my list of installed add-ons (enabled or not) never changed unless there were some that truly would not work because of some necessary part of an browser upgrade. Ditto for the way I like text menus and dislike icons or entirely missing menus for about the same reason I dislike trying to make sense of Chinese road and building signage circa 1860.

I doubt I will bother to gripe about difficult to (mostly) repair Firefox upgrades a third time a few months from now, because the hassles they cause will probably be more irritating to me than caving in like most sheople and using some Chrome variant browser.

Really, I would like to know how to get as close to what I had in Firefox about ten days ago, excepting only absolutely necessary differences. It would be miraculous if I could repair the look, feel, and functionality that was lost in the upgrade to FF r76.01, especially if I could do the work in less time than it takes most people reading this rant to figure out that I do not enjoy proofreading, especially when there are riots in the streets in many U.S. cities, live on TV ... just what we need during an economic crisis caused by an ongoing pandemic.

Regards, Mark (thinking of browsers, cars, home machinery, entertainment gear with standardized UIs, appliance-style)

Asked by TMG 1 year ago

Last reply by the-edmeister 1 year ago

  • Archived

watching bbc iplayer through vpn

Over the years I've watched the bbc iplayer through a vpn. Recently the bbc has been rejecting me as not being in the UK. This has not been a problem with IE 11. Both … (read more)

Over the years I've watched the bbc iplayer through a vpn. Recently the bbc has been rejecting me as not being in the UK. This has not been a problem with IE 11. Both browsers use the same vpn settings. (I am using the Nord vpn) I have had much communication with Nord support but have not been able to solve this problem. It is time to get the Firefox experts in on the problem. So, how do I set up FirefoX so that I can resume watching the iplayer?

Asked by mjpmjp26 1 year ago

Last reply by Andrew 1 year ago

  • Archived

Foxfire refresh lost tool bar favorites

I did the foxfire refresh. After it opened back up my toolbar favorites are gone. I went back to the refresh page and it says that it saved my favorites and tool bar fa… (read more)

I did the foxfire refresh. After it opened back up my toolbar favorites are gone. I went back to the refresh page and it says that it saved my favorites and tool bar favorites. Where are they???? or how can I go back to the old version??? I followed the instructions of where my tool bar favorites are stored and they are not in the library. So very frustrated!!!!~

Asked by paul218 1 year ago

Last reply by Aman Routh 1 year ago

  • Archived

user names and passwords

I believe the last Firefox "update" messed up my user names and passwords. I have tried to log in to pay two bills on line this morning and both times I couldn't log in. … (read more)

I believe the last Firefox "update" messed up my user names and passwords. I have tried to log in to pay two bills on line this morning and both times I couldn't log in. The box with the user name and/or password had black marks over them.

Asked by mizzou10 1 year ago

Last reply by Chris Ilias 1 year ago

  • Archived

I do not understand a browser that is so "safe" i can not use it to access common sites!!

Okay, so i visit one of the German language news sites that i visit very frequently, but today i get this: https://www.bild.de/wa/ll/bild-de/privater-modus-unangemeldet-5… (read more)

Okay, so i visit one of the German language news sites that i visit very frequently, but today i get this: https://www.bild.de/wa/ll/bild-de/privater-modus-unangemeldet-54578900.bild.html Even if i do what they suggest, open a new browser window so that it is no longer in private browsing modes, or if i untick that privacy protection shield at the very left end of the search bar - the dam site does not change to give me the actual contents. I also tried via login to the site, login works - but site still tells me i am in private browsing - but i am NOT. So, what can be done about this (oh, i also added this sites URL into the exceptions list - but, in the window for Exceptions for enhanced tracking protection i can not add anything, why not?? (it just says You’ve turned off protections on these websites) no sites listed no possibility to enter a site).

That is a lot of unwanted hassles i need to resolve this .a.s.a.p. Thanks for help Oh, no plugins that block ads either, i only see the H264 video codec, Flash and a "Widevine Content Decryption module from Google as active plugins.

Asked by rmworldwide 1 year ago

Last reply by Pallavi kumari 1 year ago

  • Archived

Adblock Plus opens new window each time I start and won't keep settings

Somehow I got Adblock Plus and it's been nothing but trouble. First I noticed ads that weren't there before, then it kept opening new windows about just downloading ABP a… (read more)

Somehow I got Adblock Plus and it's been nothing but trouble. First I noticed ads that weren't there before, then it kept opening new windows about just downloading ABP and it won't keep my settings. Last week I wrote an email asking for help and didn't get a reply. This ABP Plus is a MESS.

1. It won't keep my settings.

2. Right now I have no fewer than 5 "Installation" tabs in my browser. How do I make them STOP? It started after this last time that I updated your program.

3. Right now I don't even know if it's working right. How can I go back to the last version that didn't foul up?

Today, I went to Firefox website and was going to download to plain old Adblock but that page said it was not monitored. see attachment. So I went to the Mozilla website. see attachment. When I clicked on "Recommended extensions may also be found while browsing with FF...." it took me to a page that didn't have anything about AdBlock. Over an hour later, I ended up right back where I started from. I'm exhausted and I give up trying to follow links that take me back again and trying to describe how it's taking me round in circles. How do I go back to the old AdBlock? It worked well for me, didn't make me reset every time I open my browser and actually blocked ads. Firefox, Windows 8.1 latest versions. Please reply in simple English I am a senior and techy words just make my head swim. If someone replies and I don't reply back, it may be that I can't get on the internet, the wifi here is lousy at best and most of the time, not at all. I try to get on the internet several times a day, if someone replies I will reply as soon as I can. Don't give up on me. Thanks, Bernadine

Asked by BernadineAD 1 year ago

Last reply by FredMcD 1 year ago