Showing questions tagged:

Problem loading page

The connection was reset The connection to the server was reset while the page was loading. The site could be temporarily unavailable or too busy. Try again in a few m… (read more)

The connection was reset

The connection to the server was reset while the page was loading.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

What can I do to resolve this problem.....Problem loading page

Open 1 290

Missing specific AI icon in toolbar – only generic sidebar icon available

On my first PC, I have this specific sidebar icon in my toolbar. When I click it, the sidebar opens with Gemini ready to go. Perfect. But on my second PC, that specific i… (read more)

On my first PC, I have this specific sidebar icon in my toolbar. When I click it, the sidebar opens with Gemini ready to go. Perfect.

But on my second PC, that specific icon is nowhere to be found. Even when I go to "Customize Toolbar," it’s not in the list of available buttons. The only thing I can use is the generic "Sidebar" button, which is annoying because it doesn't open Gemini directly, it just opens the general sidebar and I have to click again.

I provided an image, where the first icon is what I want, but only second icon is available.

Open 1 260

Autofill card details not working

The autofill card details isn't working. When I try to I get the message "You have no saved cards." When I go into the Privacy & Security tab I can see that I have a… (read more)

The autofill card details isn't working. When I try to I get the message "You have no saved cards."

When I go into the Privacy & Security tab I can see that I have a number of cards saved correctly.

Open 3 240

Duckduck slow with Firefox

Duck duck search via Firefox has become painfully slow, although if Google search is used the speed is OK. I have cleared caches, cookies etc without any improvement. Fir… (read more)

Duck duck search via Firefox has become painfully slow, although if Google search is used the speed is OK. I have cleared caches, cookies etc without any improvement. Firefox 148.0.2, Windows10. Is this a recognised current problem?

Open 3 230

Trying to use the new free firefox vpn, but no pop-up to activate?

I am trying to activate the new free VPN feature, however your steps are not matching what's on my screen. The first step from your [Set up VPN] article says: "Look for t… (read more)

I am trying to activate the new free VPN feature, however your steps are not matching what's on my screen.

The first step from your [Set up VPN] article says:

"Look for the VPN setup prompt in the top-right corner of your Firefox toolbar.

   Click Next to begin the setup process. "

Yet I am not receiving this prompt.

I have logged into my account, encountered issues with my authenticator app and back up keys not being saved, and so signed up with a new mozilla account using my secondary google email. (This account I am raising this ticket with now. My primary account/email is [edited email from public] @gmail.com).

Hoping you can clarify or give an easy route into activating this wonderful new service you've announced. Am I right in understanding that it is different (ie. built-in and free?) to your Paid Service ?

Open 4 229

last update removed the Bookmarks icon from top ribbon--how can I restore it?

The last update (which was VERY rocky... I had to reinstall and functionality has NOT been great since) eliminated the Bookmarks icon from the top ribbon. I've looked t… (read more)

The last update (which was VERY rocky... I had to reinstall and functionality has NOT been great since) eliminated the Bookmarks icon from the top ribbon. I've looked through settings, but find no way to restore it. Can it be restored? I now have to click the menu, Settings, and THEN Bookmarks.

Open 3 229

denied access to web site using Firefox but works OK in Chrome

how do I fix this? Cloudflare Ray ID: 9d50512f88ba72d4 • Your IP: 35.149.207.21 Access Denied You don't have permission to access "http://www.lowes.com/Search=dewalt%20ba… (read more)

how do I fix this?

Cloudflare Ray ID: 9d50512f88ba72d4 • Your IP: 35.149.207.21

Access Denied You don't have permission to access "http://www.lowes.com/Search=dewalt%20battery" on this server.

Reference #18.c669dc17.1772286240.1b40cb0b

https://errors.edgesuite.net/18.c669dc17.1772286240.1b40cb0b

Open 1 229

Selected text not overwritten when new typing begins

When I select a line of text, normally it would get deleted/overwritten when typing a new line of text, but when I select text in Firefox and begin typing again, it simpl… (read more)

When I select a line of text, normally it would get deleted/overwritten when typing a new line of text, but when I select text in Firefox and begin typing again, it simply deletes the first word in the selection and keeps the rest. Is there a setting to have ALL text selected deleted/overwritten when new text is entered? Selecting one word overwrites the whole word but when an entire line to be deleted is selected, only the first word is deleted and typing begins where that word ends.

Open 7 229

Should I open Firefox every time I restart my computer?

Very often, Firefox asks at startup: “Should I open Firefox every time I restart my computer?” I don’t need this function, how can I remove this request forever? There ar… (read more)

Very often, Firefox asks at startup: “Should I open Firefox every time I restart my computer?” I don’t need this function, how can I remove this request forever?

There are only two buttons: 1. Yes, open Firefox 2. Not now :(

Open 1 209

Instruction for saving a bookmark "To bookmark a page, just click on the star in the address bar." does not work. Nothing happens.

All of a sudden I cannot save bookmarks. Neither the instruction "To bookmark a page, just click on the star in the address bar." or using the "Bookmark Current tab..." i… (read more)

All of a sudden I cannot save bookmarks. Neither the instruction "To bookmark a page, just click on the star in the address bar." or using the "Bookmark Current tab..." in the Bookmarks menu do anything. Trying either method just sits there and does nothing.

Open 3 208