• Solved

WP Site on Firefox continues to display recovery mode message in error

Hello, I run a WP elearning site (cd-dojo.com) and I prefer to use Firefox for everything. Recently I added a plugin and experienced an error and WP went into recovery … (read more)

Hello,

I run a WP elearning site (cd-dojo.com) and I prefer to use Firefox for everything.

Recently I added a plugin and experienced an error and WP went into recovery mode - displaying a message and an exit recovery mode button.

I have since resolved the error, but was perplexed because I could click the exit button but the messaging was persistent. I did everything I could think of - including the recommendations of tech support - until I was ready to reinstall a backup. Then I thought maybe it's a browser issue, so I logged in as admin in Safari and the message is gone. See screenshots below.

Since then I have tried everything I can to remedy with your support information including restarting the computer, clearing the cookies and cache, restarting in troubleshoot mode, and reinstalling firefox. Nothing has resulted in any resolution.

So, I'm presenting this to you. I can continue to work on the site using other browsers but I prefer to use Firefox. Can you help?

Asked by David Lambert 3 weeks ago

Answered by jscher2000 - Support Volunteer 3 weeks ago

  • Solved

Top of url dropdown is cut off

I just updated to the latest version of Windows 10, and now when using Firefox (126.0), the url dropdown menu rather than dropping down now "floats" over the browser wind… (read more)

I just updated to the latest version of Windows 10, and now when using Firefox (126.0), the url dropdown menu rather than dropping down now "floats" over the browser window with the top cut off. The top url is still there, and I can navigate to it using the arrow keys, but it doesn't show. This is new as of this morning, when Windows updated. No issue in other browsers.

Asked by ltstar 4 days ago

Answered by TyDraniu 2 days ago

  • Solved

Most sites will not connect due to security issues

I am running Firefox 126.0-1 on an Arch Linux system. Most websites are failing to connect for security reasons. Some sites, including google.com and nytimes.com, fail w… (read more)

I am running Firefox 126.0-1 on an Arch Linux system. Most websites are failing to connect for security reasons.

Some sites, including google.com and nytimes.com, fail with an "SEC_ERROR_UNKNOWN_ISSUER" error, and their certificates confirm that they are respectively issued by Google Trust Services LLC and DigiCert Inc.

The website archlinux.org errors with "MOZILLA_PKIX_ERROR_MITM_DETECTED", stating that "Software is Preventing Firefox From Safely Connecting to This Site", citing in particular ISRG Root X1 as the problem. The certificate confirms that it is issued by Let's Encrypt.

The website duckduckgo.com simply errors with "SEC_ERROR_PATH_LEN_CONSTRAINT_INVALID" and states "Secure Connection Failed"

I have confirmed in preferences that my proxy settings are set to "No proxy" and the problem persists across troubleshooting mode and making a new profile. I have also tried removing the cert9.db file in a given profile folder.

Asked by david.carlip 4 days ago

Answered by david.carlip 4 days ago

  • Solved

Setting Startpage as search engine

What's the best way to set up Startpage private search in Firefox? Should I manually change the settings or install the extension? Also, it seems like Firefox could impro… (read more)

What's the best way to set up Startpage private search in Firefox? Should I manually change the settings or install the extension? Also, it seems like Firefox could improve the process for us.

Asked by gregcane90 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

Firefox won't update

I keep getting notifications asking me to update firefox every couple of days. I download the update, it goes smoothly, the notification disappears, but it comes back in … (read more)

I keep getting notifications asking me to update firefox every couple of days. I download the update, it goes smoothly, the notification disappears, but it comes back in a day or two. I also have my setting to supposedly do updates automatically, but that doesn't seem to be working. Please help!

Asked by tabatarcaraz 2 weeks ago

Answered by cor-el 1 week ago

  • Solved

Correct syntax for privacy.fingerprintingProtection.granularOverrides?

Hello, I am trying to force two or three websites to detect my timezone as UTC, even though my local system time is not UTC. I figured out how to do this with ALL sites … (read more)

Hello,

I am trying to force two or three websites to detect my timezone as UTC, even though my local system time is not UTC. I figured out how to do this with ALL sites by setting privacy.fingerprintingProtection to "true" and entering "+JSDateTimeUTC" in privacy.fingerprintingProtection.overrides in about:config.

Now according to docs, privacy.fingerprintingProtection.granularOverrides "can be used to add or remove features on a domain granular level if privacy.fingerprintingProtection is enabled," but I can't figure out how to get it working.

Any input is appreciated.

Asked by RSizington 2 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago

  • Solved

Dead keys not working only in a specific profile

Today I noticed that typing characters with accents like á, ã, â, etc. doesn't seem to work at all from firefox, they all end up ignoring the dead key and just typing the… (read more)

Today I noticed that typing characters with accents like á, ã, â, etc. doesn't seem to work at all from firefox, they all end up ignoring the dead key and just typing the letter itself. It can render them just fine and I can paste them from another app normally too, but actually typing them is impossible from firefox.

After trying to troubleshoot, I eventually found out a few things: - iBus is not at fault, since it works in every other app and I even restarted it, but the problem persists - This only happens in my main profile, newly created profiles don't have that problem - The problem still happens on troubleshoot mode (as long as it is my main profile) - Compose key also doesn't work (I don't want to use compose key anyway, because my keyboard has specialized dead keys, but I at least tried it)

I suspect the problem lies in a setting on about:config that's different from newly created profiles, but I have no idea which and Ctrl+F searching this site doesn't show any relevant configuration that might be the culprit.

Asked by Kazuma 6 days ago

Answered by Kazuma 4 days ago

  • Solved
  • Locked

English

Bulleted list itemI understand! You're asking how to use Mozilla Firefox or Safari. Here are some basic steps to get you started: Mozilla Firefox: 1. Download and in… (read more)

  • Bulleted list itemI understand! You're asking how to use Mozilla Firefox or Safari. Here are some basic steps to get you started:

Mozilla Firefox:

1. Download and install Firefox from the official website. 2. Open Firefox and set your default search engine and homepage. 3. Use the address bar to enter URLs or search queries. 4. Explore the toolbar for bookmarks, history, and extensions. 5. Customize Firefox with themes, add-ons, and settings.

Safari:

1. Open Safari on your Apple device (it comes pre-installed). 2. Use the address bar to enter URLs or search queries. 3. Explore the toolbar for bookmarks, history, and sharing options. 4. Customize Safari with extensions, settings, and privacy features. 5. Use iCloud to sync bookmarks and history across devices.

If you have specific questions or need further assistance, feel free to ask!

Asked by Hamza Hm 2 weeks ago

Answered by Hamza Hm 2 weeks ago

  • Solved

Lost bookmarks

A couple of months ago, I suddenly lost all my saved bookmarks, plus the ones on my toolbar. Strange thing is, all the folders and sub-folders I created are still there, … (read more)

A couple of months ago, I suddenly lost all my saved bookmarks, plus the ones on my toolbar. Strange thing is, all the folders and sub-folders I created are still there, they're just all empty.

Can I get them back somehow? I've been collecting them for years so can't replace them all!

Firefox 125.2 iMac OS x10.15

Asked by amanda52 3 weeks ago

Answered by jscher2000 - Support Volunteer 3 weeks ago

  • Solved

Recaptcha Not Working in Firefox Specifically.

Recaptcha isn't working in Firefox. It works in Chrome, Opera, and Edge with no issues, it will either just go to a check mark or open the window with the pictures to cho… (read more)

Recaptcha isn't working in Firefox. It works in Chrome, Opera, and Edge with no issues, it will either just go to a check mark or open the window with the pictures to choose, on both regular pages and on the Google Recaptcha Demo site Google Recaptcha Demo site. But when I load a page that requires Recaptcha in Firefox, it just spins forever. It was working fine a few hours ago, and I didn't change any settings or anything in Firefox. I was filling out a job application and it worked fine, then I went to another job application and Recaptcha won't work at all, even on the Recaptcha Demo site.

I'm on version 125.0.3 (64-bit), on Windows 10. Not using a VPN or anything like that, just a standard Ethernet connection, with whatever Charter gives me.

Steps I've tried, none of which have helped:

1. Cleared Cookies. 2. Restart Browser. 3. Restart Computer. 4. Restart Modem and Router. 5. Opening Firefox in troubleshooting mode. 6. Ensured Firefox was up to date. 7. Reinstalling Firefox. 8. Turned Connection Settings to no proxy. 9. Turned off Enhanced Tracking Protection. (It's set on standard otherwise, and I didn't change it) 10. Release/Renew IP via Command Prompt.

I'm genuinely at a loss of what to do, after a couple of hours of searching around for solutions. I don't get how it just stopped working in the span of like ten minutes when I didn't change any settings or anything. Firefox is my main browser and it would be a tremendous pain to have to use another browser for any pages that require Recaptcha.

Any assistance or advice to solve this problem would be greatly appreciated!

Asked by coolman50002001 2 weeks ago

Answered by cor-el 2 weeks ago

  • Locked

How to restrict website on specific country?

Our website The Last Price is based in Qatar that have different category products like iPhone Mobile Phones, Tablets & Earbuds, Home Appliances, Accessories (Mobile … (read more)

Our website The Last Price is based in Qatar that have different category products like iPhone Mobile Phones, Tablets & Earbuds, Home Appliances, Accessories (Mobile Covers & Cases, Keyboards & Controllers, etc.) and many other eCommerce products.

As I mention above that we have different ecommerce products which we only want to sell in Qatar but we are getting some other countries traffic like USA, Pakistan, Germany, Brazil, Argentina, so how we can block these countries or anything in Google Search Console which help to keep the website with country specific?

Is there any specific Mozilla Firefox extension that you recommend or any HTML code help to block other country traffic?

Thanks John The Last Price : https://www.the-lastprice.com/

Asked by workup89 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

  • Solved

Blocked on a site

I was playing on this free site called REPLAYPOKER, and it said I was blocked because of something called CLOUDFLAIR, can you tell me what this is please? It totally blo… (read more)

I was playing on this free site called REPLAYPOKER, and it said I was blocked because of something called CLOUDFLAIR, can you tell me what this is please?

It totally blocked me and shut me out of the game

What should I do?

Is Cloudflair a virus? Should I go into the registry and remove it?

Asked by Sarah Godbey 3 weeks ago

Answered by zeroknight 3 weeks ago

  • Solved

remove search from new tab page (not search from address bar)

Just updated a friend's computer from Windows 7 to 10. Installed firefox over previous ESR and now there's no way to remove the search bar from the new tab page. On my … (read more)

Just updated a friend's computer from Windows 7 to 10. Installed firefox over previous ESR and now there's no way to remove the search bar from the new tab page. On my W10 system, the search bar isn't there, not sure how or why, but on her's there's no option NOT to show it as there used to be.

I found some VERY old (2014) info on this but doesn't seem to be up to date.

PLEASE give us our options back and stop taking them away, sheesh, getting as bad as Microsoft.

Is there a workaround for this to remove the redundant search bar from the new tab page since you can search from the address bar?

Thanks!

Asked by firefoxsync52 1 month ago

Answered by zeroknight 1 month ago

  • Solved

Amazon Parent Dashboard not functioning on Firefox (but works on Chrome)

Anyone else had the problem of not being able to sign in to the Amazon Parent Dashboard via Firefox? But works on Chrome. Same on desktop and android versions of Firefox.… (read more)

Anyone else had the problem of not being able to sign in to the Amazon Parent Dashboard via Firefox? But works on Chrome. Same on desktop and android versions of Firefox.

Amazon chat support not helpful and just told me to use Chrome!

Asked by benshakespeare 1 month ago

Answered by zeroknight 1 month ago

  • Solved

"Failed to check for updates" et al

Hey, so, I've seen this question a couple times when I searched, but (a) there didn't seem to be any solution and (b) they were all regarding Macs and I'm on Windows 11 v… (read more)

Hey, so, I've seen this question a couple times when I searched, but (a) there didn't seem to be any solution and (b) they were all regarding Macs and I'm on Windows 11 v 23H2. I keep getting bubbles saying that Firefox wasn't able to check for updates- not that it couldn't download or install updates, but it couldn't search for one. I also did the "about Firefox" thing and it gives me the same message. Both of these have been going on for a couple days and I have attempted restarting Firefox multiple times and did a manual update [125.0.1 (64-bit)] just in case there was a problem there. Now, I've tried the tips from the other threads (turning off the proxy, checking any anti-update policies, and checking the add.update.url in the config settings) with no luck. So in an effort to either bump the question or get any Windows oriented answers... Thanks muchly

Asked by xheavenlybodiesx 1 month ago

Answered by NoahSUMO 1 month ago

  • Solved

Incorrect file format

It has been observed that when a user uses the Firefox browser and tries to download a DDD file, the file format is .pdf instead of .ddd. In the devtools, it was observed… (read more)

It has been observed that when a user uses the Firefox browser and tries to download a DDD file, the file format is .pdf instead of .ddd. In the devtools, it was observed that the content-type is text/plain in the response to the request. I changed the content-type to application/octet-stream, but the error still persists

Asked by Borys Krasko 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

  • Solved

PDF Downloads

When I download PDFs on my MacBook using Firefox (currently 124.0.2 (64-bit)), they are always blank - I have attached a screen shot. But if I download the same PDF usin… (read more)

When I download PDFs on my MacBook using Firefox (currently 124.0.2 (64-bit)), they are always blank - I have attached a screen shot.

But if I download the same PDF using Safari, it opens straightaway - 2nd screen shot.

Is there something I need to adjust in Firefox to allow PDFs to open?

Asked by tammymcminn 1 month ago

Answered by zeroknight 1 month ago

  • Solved

Taking webpage screenshot from command line

Hi. i have no results while doing this: https://dpaste.com/FTXPQ46ZL# No error, no screenshot. "Screenshot" flags in default state, about:policies - inactive. … (read more)

Hi. i have no results while doing this: https://dpaste.com/FTXPQ46ZL# No error, no screenshot. "Screenshot" flags in default state, about:policies - inactive.

Asked by qwertikator 1 week ago

Answered by cor-el 1 week ago

  • Solved

Error message when I try to access gmail.

For the last several days I cannot access my gmail on my PC with firefox. I keep getting an error message that says: "We’re sorry, but your account is temporarily unava… (read more)

For the last several days I cannot access my gmail on my PC with firefox. I keep getting an error message that says:

"We’re sorry, but your account is temporarily unavailable. We apologize for the inconvenience and suggest trying again in a few minutes. You can view the Google Workspace Status Dashboard for the current status of the service.

If the issue persists, please visit the Help Center »

Try Again Sign Out"

I keep trying, but to no avail. Gmail works with Chrome on my PC. How can I fix this?

Asked by Cecilia Knoblauch 1 month ago

Answered by zeroknight 1 month ago