Firefox Support Forum

I've been experiencing a problem in Firefox where, when I scroll, the incoming part of the page momentarily goes blank and then loads to normal. This issue becomes more pronounced on pages with a lot of elements. Also, this issue becomes more vivid in smaller screens compared to larger ones. It feels like the browser is taking time to paint the part of the page.

This issue only occurs in Firefox. I have tried this in Chrome and Safari.

Here's what I have already tried:

• Disabled hardware acceleration and WebGL.
• Disabled smooth scroll and auto-scroll.
• Opened Firefox in safe mode (troubleshoot mode).
• Confirmed that I have no extensions or add-ons installed.
• Reset Firefox.

Despite these attempts, the issue persists. This problem is affecting the usability of the website. How can I resolve this scrolling issue? Any help would be greatly appreciated.

Firefox "Tabs" when operated automatically will not work on links within emails that I trust. When I manually select the link to open within a "Private Tab"(Personal, Banking, Shopping, etc)the link will work, and connect. I have checked the Windows 10(64) Firewall and my VPN, and nothing is set to block Firefox from connecting the auto-opening Tab. What is the trouble?

I've been unable to complete the installation of the latest version of the Firefox browser for Windows 10 for several weeks because my Bitdefender online protection repeatedly blocks the connection to incoming.telemetry.mozilla.org saying: "firefox.exe attempted to establish a connection relying on an unmatching security certificate to incoming.telemetry.mozilla.org. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the targeted one."

the size of the offered tabs became too huge in the address bar. Something happened in my browser and it reset all the settings. How can I reduce their size? They take up half of the browser screen

When playing any Ren'Py web build on Firefox Windows, the frames freeze while entering inputs. Depending on what is being displayed on screen, sometimes it will still continue despite the mouse movement, but most things just completely freeze up. Once the inputs stop, the frames will skip ahead to where they should be. This only seems to happen on Windows, as I was told it is not repeatable on Ubuntu using Firefox. This is also not an issue on Chromium based browsers.

when my operating system is in dark mode, and i browse a website that supports darkmode. the dark mode setting is not changed in containing iframes.

so the following javascript does return different results: window.matchMedia('(prefers-color-scheme: dark)').matches false top.window.matchMedia('(prefers-color-scheme: dark)').matches true

Hi,

I'm switching from Edge and have a frustrating issue.

In Edge I am very used to having separate behaviour for links with left and middle click.

i.e. from Gmail, if I left click a link it opens in a new tab and switches to the tab, if I middle click a link it opens in a new tab but stays on the current tab

In Firefox both seem to be controlled by the single setting.

I have looked in about:config and tried changing a few flags but cannot seem to find a combination that works how I want it.

Can anyone help?

This is a real dealbreaker for me and I will switch back if there's no solution :(

TIA

Hello, I have a problem with the languages/dictionaries in Firefox (Linux) and would appreciate some help.

Currently the German language is not recognized in the spell checker or is apparently not available.

When I click on the context menu in a language field (right mouse button), only "Englisch (Vereinigte...." is displayed under "Sprachen" (which is "Languages" in the english menu).

However, the German language pack is apparently installed, because when I click on the link to add it in the context menu, the language extension for German already says "remove".

I would also be happy to provide pictures.

Incidentally, the interface in Firefox is already correctly in German.

Deleting cookies, restarting Firefox and restarting the system have unfortunately not helped.

Can anyone help me, I'm getting desperate?

Thank you very much!

Translated with DeepL.com (free version)

I am trying to get rid of the fullscreen animation i have tried changing full-screen-api.transition-duration.enter and full-screen-api.transition-duration.leave to 0 0 but the animation still plays

Hi,

am running firefox 127.0.1 on a windows 11 desktop. Numerous sites that use a captcha to login fail. In other words, the captcha never loads and I cannot login to those sites. Such sites include teamfaderpro, Coursera, and bandcamp. All logins fail as the captcha is required to be passed prior to logging in, but the captcha never appears and so when I try to log in, nothing happens and I cannot login.

I have tried the above same sites on the Edge browser and have no such issue, the captcha shows and I can login.

Just FYI, the agent switcher setting change recommended by others previously is not suitable. When I tried that fix I was unable to access a considerable percentage of the internet due to some cloudflare issue, so the agent switcher setting is not an option. So far, I have tried all recommended settings to fix this issue and nothing has worked.

I am surprised no one else is having this issue.

Any help is appreciated, or at least inform google/mozilla about this issue as it has been ongoing (on and off) for me for many months. And yes, this problem is persistent for me at the moment, it remains despite rebooting windows, despite clearing cookies and cache (which I have set to automatically delete when exiting firefox).

I create a account in Jun 23, 2024 but i when i can back in 24 then i see my account is no there means my account was automatically logout when i try to login but i forgot email but i know the pass i have try forget password but it does not solve my problem please solve firefox

Hi, Like many other people I have Firefox setup just the way I like it - a few windows open, some windows with 10 tabs open, my most common pages open as pinned tabs, other windows with stuff I want to remain at the front of memory at least temporarily. The last 3 times I have updated Firefox, it opens without restoring my pages. I look in the History menu and both the 'recently closed windows' and 'recently closed tabs' items are greyed out. I really, really don't want to move away from FF, but this behavior is beyond frustrating. I've already checked I have 2 profiles: default and default-release (default). I tried 'Launch profile in new browser' for the other profile but it's empty. Any ideas how to figure out what the problem is? I'm on Windows 11. Thanks!

For a week or better I have been unable to download anything through my Firefox browser, I have refreshed and uninstalled Firefox (I had to reinstall through another browser) in an attempt to fix this issue to no avail. I cannot download from verified sites, nor am I able to download Firefox's own extensions or themes (when I attempt I get an error telling me to check my connection, screenshot included).

I would like to be able to use Firefox normally again, with the ability to download files and install my extensions restored.

Dear Sir,Mrs,

I have a problem with the import of my backup in FireFox. I made an backup with MozBackup (.pcv) with my old Computer, Now with the new one and new FireFox program I can't import it, as the import will not recognive the used format.

I have tried to solve it to convert it to .zip but then the import won't run, or quit's after about 25 to 30% import.

How can I resolve this problem, which also count's for the new Thunderbird. As I am now missing all the maps at both programs.

Best regards, Martin van Steenes

I am using AOL as an email account. Many times I am looking at my email, clicking delete or spam, then maybe open one/two/three different emails, read them, delete or save, and my whole system freezes. I have to turn off the pc, then logon. I then open CC Cleaner to clear out the issues only to find that there could be 5000+ items in my browser history, a few hundred cookies all in that short period of time - 3 minutes all this stuff clogs up my computer. CC Cleaner will remove all this junk. I then open up Firefox, get into AOL, start another session. Could be I am able to continue to read my emails for a short period or a long period of time, just reading email, then the computer freezes up again. I have to turn off the machine, turn it back on, get into CC Cleaner and clear out the 5000+ browsing history items and cookies. There is no way that I can capture this CC Cleaner Screen information.

One thing that I thought about is that AOL is spamming me with thousands of junk ads, flashing in and out, on the right side of the screen as I read my email or even just open AOL. Since Yahoo took over AOL and redid AOL in the image of Yahoo, things are a horror. I made a formal complaint with the Ad Agency (forgot the name), opted out of all the ads that I am allowed to opt out and nothing gets better. The Ad Agency is of no help. Does anyone have an idea what is going on / what I can do to stop this?