Firefox Support Forum

Hi jscher2000,

my apologies for creating again a new question: still being unable to reply directly due to the "unexpected error" message.

Thank you very much for your prompt reply.

Yes, following your instructions I now can see and access the attachements. I cannot still opening them, only download them. It is not perfect but at least I can have access to the attachments without having to exit Firefox and go to Acrobat.

Thanks again!.

Recently my browser stopped opening in full screen. It opens in a little box that is usually partially off screen. I have not changed any settings and do not understand why this is happening. I maximize the window which usually has to be done twice (meaning I hit the maximize window twice to get it to go completely back to full screen). I have also tried dragging the corners of the window to maximum size, but the following day it will go back to not opening in full screen. If someone could help me with this, I would really appreciate it.

I'm installing a Docker service set onto a new Ubuntu system, that has Firefox installed by default. One of the services is a GUI application.

However, when opening Firefox for the first time, a dialog shows up that I would like to disable (attached).

How can I disable this?

I'm running Firefox using: "/usr/bin/firefox --kiosk http://localhost"

I've already followed a lot of the suggestions in here: https://searchfox.org/mozilla-release/source/remote/shared/RecommendedPreferences.sys.mjs (and verified they are indeed set after installing my own "user.js" file), but I cannot find an about:config preference that disables what I'm still seeing.

Any help or ideas?

I'm using a Hotspot provided by Cisco in a library and when first connecting to the Wireless network, Firefox prompts me to login to network in order to have Internet access (expected and works fine). However, once the time session expires Firefox will sometimes prompt again to login. When this fails and internet access is abruptly ended, I've to reconnect to the Wireless network and have Firefox prompt to login.

This is a security vulnerability as someone could advertise the BSSID of the router and have victims connect to their Hotspot instead of the true one.

This AM, I opened my Firefox Browser for the first time today and attempted to sign into my EaseUS account. I was confronted by a "request" to add "Browsing Safety by Safely" as an add-on to my Firefox. However, it would not let me to skip this "request" without adding it to Firefox. Nothing I attempted worked. I've never heard of a compulsory add-on, least of all from Mozilla! If I would have had the time, I'd have tried different accounts/log-ons/browsers, etc. However, I didn't have the time to do it then. Help please.

What is this? Have you heard of it? Do I have a problem? Should I remove the Add-On?

Thank you.

Harris [email address]

(email address removed; please do not post personal information on a public website; Forum rules and guidelines)

I've been trying to reply to moderator "Phil" who requested information regarding Firefox crashing while on Youtube. When I press "Post reply" all I get is an error message:

An Error Occurred

Oh, no! It looks like an unexpected error occurred. We've already notified the site administrators. Please try again now, or in a few minutes.

It's important "Phil" gets my message as others may be affected my possible Youtube shenanigans. If possible, can you forward this message to "Phil": Unfortunately there are only two reports generated during the problems with Youtube:

bp-91f496a8-971c-4a87-a642-011d10240220 bp-7d820f6c-dcf9-4cef-bb60-1a9f50240217

The problem caused my system to stop responding forcing me to power cycle to clear my PC, so no reports could be generated. Hopefully these two will show what the problem is. In the meantime, can you check the reply system to make certain it's working properly?

Hi,

What is the area above toolbox called (Firefox, File, Edit, View, History, Bookmarks, Tools, Window, Help) and how do I change color on just that?

Thank You, Leslie

When the system theme (light/dark) is switched globally, Firefox recognizes this and also switches its theme automatically (if configured appropriately). This should also retheme addons opened in the sidebar (Tab Stash or Sidebery for instance), and it does so under certain conditions, namely if either a) no sidebar was opened when starting Firefox and the addon sidebar window is opened directly, or b) the sidebar was opened with start of Firefox. Unfortunately, no retheming of the addon window occurs when some other Firefox sidebar (such as bookmarks or history) was opened after Firefox start and before system theme switch. In that case, the addon window (which is opened as the system theme is switched) does not retheme. This can be mitigated by either restarting Firefox or by opening a Firefox sidebar such as bookmarks or history, and switching back to the addon window.

So to reproduce this behaviour:

1. Open Firefox and some sidebar addon directly (such as Tab Stash in my case, with Ctrl-Alt-S)
2. Switch system theme globally (I do this with Night Theme Switcher in GNOME)
3. Observe that Firefox correctly redraws the addon window
4. Open bookmarks (Ctrl-B) or history (Ctrl-H)
5. Reopen the addon window
6. Switch system theme globally again
7. Observe that Firefox does not correctly redraw the addon window
8. Open bookmarks (Ctrl-B) or history (Ctrl-H) again
9. Reopen the addon window
10. Observe that Firefox redrew the addon window

This has already been reported to the addon developer, who stated that it might be a bug in Firefox, since his addon only tells Firefox which colors to use in which mode.

System details:

• OS Version: Linux 6.7.4-arch1-1
• Browser Version: Firefox 122.0.1
• Desktop environment: GNOME

Hi I have been using Firefox for the longest time and never had any issues, recently whenever I try to open the browser it crashes, I am currently using an early 2011 MacBook Pro, funny thing is all the browsers are crashing apart from the crappy safari. Is my hardware too old?

Pretty please help !!!

When you switch the language in a text field, the focus on that text field is lost and the focus goes to another browser tab. This only happens if at this time a video is playing in mozilla in picture in picture mode with the Always on top option enabled. How to fix it? (Ubuntu 22.04)

If you type "% [search term]" in your search bar, it will try to search your existing tabs for any tabs that fit the criteria. The problem is, firefox is making odd decisions on what to display in the search results. I was under the impression that Firefox would prioritize the most frequently used tabs in the search results, but this no longer appears to be true, or the criteria used is more complex than that.

As an example, in the attached screenshot, i am searching for tabs with the keyword "Stellaris". But for some reason, Firefox refuses to show me any reddit tabs with "Stellaris" in them, and is instead showing a list of tabs that are much less frequently used.

Is there any way to get the search results to prioritize the most frequently used tabs, change what shows up in the search results, etc? I know i can type "stellaris reddit" to narrow down the search results, but i would prefer that the search results prioritize the msot frequently used tabs.

Using Firefox 115.7 ESR btw.

I've tried a few addons that download website images but the website I go to has thumbnails that are linked to larger jpg's and addons I've used won't download the linked jpg's. I used "Download all images" addon which has a "Deep Search Option" and filters for downloading linked images but I can't get it to work. I couldn't figure out how to use the filters. I read about another addon called "download-links" that can search linked images and I might give it a try. Any suggestions? Has anyone tried "Download all images" addon?

After facebook messenger upgraded their security chat with end to end encryption call/video is not possible in firefox. Call/video buttons even disappeared. However i can call from microsoft edge web browser for example. Is this some kind of bug with mozilla? Anyone have experienced this too?

So, i transferred to my new PC I had a recovery key, and about a lifetime worth of passwords on my account. I exactly followed these steps:

Reset your password with your account recovery key

If you forgot your password and need to reset it, follow these steps.

   Click the Forgot your password? link on the sign-in page.
   Check your email and click the password reset link in it.
   Enter your account recovery key.
   Create a new password.
   Create a new account recovery key. 

Now, my recovery key became my new password and my account is blank. Great. Have a good time!