Firefox Support Forum

Have used Firefox for decades and suddenly it is having problems. If I surf around and have a few tabs open, some of them might crash. Firefox tries to restore them and sometimes it works and sometimes they just crash again immediately. I can go to Amazon and the page won't load completely so I can't do anything. If I try and close Firefox it won't close, it is frozen. And often, pages just load very slowly even though my internet connection is strong. This just started about a month or so ago. I have refreshed Firefox, updated it, and checked the systems on my computer. All my internal diagnostics returned "no issues." So it has to be the program.

I haven't downloaded anything recently (at least not that I know of) and for the past two days now every time I open up firefox, the search bar and images glitch white. You can't see what you're typing and when you go to images on google, all of it turns white. It happens to every website I go to, certain things turn white. Doesn't happen with Chrome, just Firefox. I've cleared the cache and data on it but that doesn't do anything. I've restarted my laptop and tried to make sure it wasn't my laptop that was the problem. I'm nervous to uninstall and reinstall cause I don't want to lose my passwords saved here.

Hi, Since the update today to 127.0 My sidebar bookmark will not load when I open Firefox. Here is what I have done so far,

Uninstalled Firefox and use the restore on reinstall. didn't work deleted the xulstore file in 3 location. didn't work Removed Firefox using Revo Uninstaller and installed from the local setup file. didn't work Uninstalled ad-ons that used the sidebar, IE Video DownloadHelper, Sync my account, and tryed the step above again. didn't work I use Revo again and did a search for any firefox file, deleted old firefox folder on desktop and any file I could find with a link to the browser. Reinstalled from local file.

When Firefox started this time there was no profile to log in my account "" password etc "", I did a test and the sidebar was working correctly. I then activated my account and the side bar stop working on restart. Not that I did a sync after removing a few ad-ons, see pic for left addons.

Hi,

I factory restarted my computer and reinstalled Firefox. When I signed into my Firefox account, all my bookmarks showed up but none of my tabs were loaded. I figured out how to load my tabs up from my previous session but all my bookmarks then deleted. I tried to re-sync but none of the tabs showed up. When I try to restore my bookmarks from the manage bookmarks library, it does not appear. I do not have a backup file for my bookmarks.

Figma and Google maps are rendering as black screens. I can see control panels, but not content. This has been the case for about a week now. I have tried switching from dark/light modes.

Hello! Since as of last update to 127.0 (64-bit, ARM-version) Firefox looks like the attatched photos. White spaces all over which makes Firefox impossible to use. This only occurs on my Surface pro X though so a problem with the ARM-version?

So far I've tried switching to light theme, a refresh, deleting the entire Mozilla folder in APPDATA and a reinstall (using Revo uninstaller first) of Firefox but it still looks the same...

Is there anything more I can try or is this just my life now?

Regards, // Richard