Firefox Support Forum

I've installed this extension: https://addons.mozilla.org/en-US/firefox/addon/public-ip-display/

I've pinned it and it shows up in the Toolbar, no issues till here.

However, when I exit Firefox and open it again, the extension is no longer pinned. I cannot even locate the extension in the list of extension when i click on the little "puzzle" icon that shows you your lists of addons and allows you to pin them.

Everytime after I start a fresh session of Firefox, I have to go about:addons find the add on, toggle it off and then toggle it on again (it stays on after restart btw) for it show up in the toolbar.

Can you assist in figuring out why this addon is behaving this way?

Thanks!

I had to restore Windows to its initial settings. I lost all my programs because of this, including Firefox. I reinstalled the browser, logged in to my account (which is synchronized), but instead of recovering all my bookmarks I got nothing. Empty bookmark box. What's worse, they were initially available on the mobile device, but they were also deleted there (both from the browser and from the smartphone). Firefox restored history, add-ons, but not bookmarks. Is there any way to recover these bookmarks?

I refreshed Firefox last night. Now, Facebook doesn't display images--it displays about half; the rest are blank boxes. Facebook closes while I'm typing. A game I've been playing freezes and I have to close it and re-open it. Telus email seems to be fine. My Google results are in massive type and I can't adjust it.

Since the new update, when I select an autofill a new tab opens for the settings. I have closed it many times, double checked the settings and closed it, etc. but it still opens a new one every time I use the autofill feature... please advise.

After restarting Firefox i found I've lost all History and Bookmarks.

I tried simply restarting computer and everything on here: https://support.mozilla.org/en-US/questions/1408758

I'm on a MAC, I'm not sure to do at this point, I had atleast 10 years of bookmarks!

let me know if there's any other solutions thx

Been searching. Updated firefox and lost passwords (across MacBook and iMac Firefox versions) so googled, went looking for logins.json etc files. No sign of them, and no firefox folder in applicationsupport/library on my Mac. Showing hidden files. About:profiles shows only one profile. No idea how I can restore things. Time Machine backup on desktop iMac has no firefox profile files. Where is the data please? Etc etc :O)

I often run into issues with PDFs in Firefox Linux. They either appear totally blank (typically after suspend/restore), or they appear with the desktop background showing through (as in the attached screenshot).

Hard refreshing the page doesn't change anything, opening a new tab and opening the PDF again doesn't change anything, opening a new window and loading the PDF doesn't change anything.

The screenshot is with this PDF: https://www.sgsw.ch/home/strom/_jcr_content/Par/sgsw_accordion_list_1838160259/AccordionListPar/sgsw_accordion_12353/AccordionPar/sgsw_downloadlist/DownloadListPar/sgsw_download_1049323524.ocFile/2023-08-31%20Mitteilung%20Elcom%20Erh%C3%B6hung%20Elektrizit%C3%A4tspreise%20f%C3%BCr%20das%20Jahr%202024.pdf

It renders correctly in Chromium.

Firefox 126.0 using the recommended performance settings on Mint 21.3, nvidia quadro p620 using the official nvidia drivers v535.171.04-0ubuntu0.22.04.1

When I open Firefox and call up bing maps , it starts to load the page , then Firefox crashes . Has been doing this for several firefox versions . Looking at the crash report , I always get "The debug symbols are missing for firefox. Please install firefox-dbg." but I can't find firefox-dbg to load

I'm on OSX Catalina 10.15.7 and all of a sudden I am unable to get any sound from my FireFox browser. I tried to play audio/video from 3 different websites - Youtube, 123greeting.com and Gettr and while the video played, there was no audio coming out on any of the sites. I have no problems watching and hearing videos on my other browsers - Brave and Vivildi so this issue is with Firefox on multiple websites. Please advise as to where to look for some switch to turn the sound back on my Firefox browser. Thanks

I have had the option "Check for updates but let you choose to install them" selected for some time, because when FF auto-updates my system becomes unstable. Despite that version 126.0.1 (64-bit) was automatically installed. Which I only found out about because after causing FF to freeze, and basically crashing the work I was doing, and forcing me to kill the task with task manager, I get the "FF is installing your update and will start in a few minutes" at restart.

After looking thru the help forums I have set app.update.background.enabled and app.update.background.scheduling.enabled to false. (They were both true despite the setting selected.)

Two things:

1. I DO want to be notified when updates are available. I just don't want them to happen at your convenience. Will I still be notified of updates with these config parameters set to false?

2. If you have a setting that says "Don't Update" and I select that option, you should not update. There is clearly a problem somewhere.

Edition Windows 10 Home Version 22H2 Installed on ‎2024-‎04-‎09 OS build 19045.4412 Experience Windows Feature Experience Pack 1000.19056.1000.0

(Windows reinstall via Microsoft's cloud reset "save my data" option specified... though some stuff got wiped out due to hard drive issues)

I want to transfer all my bookmarks to another pc. I select export to HTML file and save to a flash drive. I insert the flash drive into the second pc then select 'import and backup' and 'import bookmark from HTML' . Then select the Bookmark.HTML on the flash drive and 'Open'. But no bookmarks ever appear anywhere that I can find. How can I get the bookmarks?

Hello,

I have the latest release of Firefox on windows 11.

When I try to access accesspeople.accessacloud.com, the site I use to see my work's rota, the website doesn't work and shows this message;

" 503 Service Unavailable No server is available to handle this request. "

This website works fine with Chrome, Opera, Edge, etc.

I have tried disabling all extensions, turing off tracking, as well as clearing the cookies and cache for the site and still no luck.

Please let me know if you know of any solutions.

Thanks

I cannot print from Firefox. It worked fine, and then stopped. I'm not sure what changed. It doesn't matter what printer I use. Even printing to PDF fails. No errors appear, and nothing shows up in the printer queue. All the other applications in Windows print just fine. It's just Firefox. And just for this one Windows user.

I tried clearing the saved printer settings in the about:support page. I tried refreshing Firefox. I tried uninstalling and reinstalling Firefox. I tried uninstalling, removing the mozilla folder in %appdata%, and reinstalling Firefox. No luck.

The only time I can get it to print anything is to log into a different user account on this same PC. Printing from Firefox seems to work then.

It seems there is some user-specific printer setting/file/whatever that is messed up. I'm not sure what else to try.

Thanks.

With these updates the way Firefox handles Outlook seems to get worse and worse. I don't have these problems if I switch to Edge. If I'm watching streamers on Twitch the streams pause while Outlook loads. It didn't used to do this. Something about that mail service is really hanging up the browser and it struggles more and more. There is always delay as it tries to load everything. The first email will take a while before it loads up. Sometimes if I close the tab and open a new one and try again it loads up faster. I've have all my cookies reset with this recent firefox update, everything got wiped for some reason, but getting them set up again doesn't help it. Clearing Cache hasn't helped it.

Hello,

I am trying to login to my Mozilla account so that I can backup my data and move it onto a new computer. However, even though Sync is activated, I cannot find my Mozilla Firefox password anywhere and am unsure of what it is. Is there anyway that someone who works at Mozilla can give me access to my password?

I am happy to verify my identity and prove that this is indeed my account, but I am not sure of how to go about doing so. I really need access to all of my data, and would be highly thankful for any assistance regarding this matter.

I have just upgraded the OS on Mac Mini with the M1 chip to Sonoma (14.5) I am running Firefox 126.0.

Now it seems that I have more than one problem since the upgrade. The browsing history in my sidebar is not current. It is running about a day behind.

I reported earlier that the type on my LinkedIn is only out 7 pt when my settings have the minimum size at 14 pt.

Somebody please help. I'm afraid to do a refresh because I don't know what it will do to my banking settings.

Ellen Perless