Firefox Support Forum

Whenever I try to log into my online banking all I get is a white screen, nothing whatsoever.

I can log in just fine using the dreaded Microsoft Edge or Chrome but firefox will not work.

Now, I do know that I have actually logged in with firefox because if I come back to the page 10 minute later I get a banking message saying that as I haven't done anything for 10 minutes it has now logged me out!

I have cleared cache & cookies, I've started in safe mode and looked at the threads in the forum but nothing helps.

This is happening on all instances of firefox that I have, work, home, laptop.

please help

thanks

As title- Cannot download for example webm format, but jpg is okay. cannot install any addon, theme or anything. DRM didnt install as well. i was trying reinstall, refreshing browser, rebooting.

Hello, I made animations CSS on my web site and everything was working great on all browsers. I just see that it doesn't work anymore only in firefox...

here is my code:

/* -------------------------------------- */ /* ANIMATION : TRANSLATION */ @keyframes mouvement-uniforme {

   0% 		{ animation-timing-function: linear; transform: translateX(-500px); }
   100% 	{ animation-timing-function: linear; transform: translateX(30px); }

}

@-ms-keyframes ms-mouvement-uniforme {

   0% 		{ -ms-animation-timing-function: linear; -ms-transform: translateX(-500px); }
   100% 	{ -ms-animation-timing-function: linear; -ms-transform: translateX(0px); }

} @-o-keyframes o-mouvement-uniforme {

   0% 		{ -o-animation-timing-function: linear; -o-transform: translateX(-500px); }
   100% 	{ -o-animation-timing-function: linear; -o-transform: translateX(0px); }

}

@-webkit-keyframes webkit-mouvement-uniforme {

   	0% 		{  -webkit-animation-timing-function: linear; -webkit-transform: translateX(30px ) translateY(-2px ) rotate(-2deg); }

2% { -webkit-animation-timing-function: linear; -webkit-transform: translateX(60px ) translateY(2px ) rotate(2deg); }

4% { -webkit-animation-timing-function: linear; -webkit-transform: translateX(90px ) translateY(-2px ) rotate(-2deg); } 6% { -webkit-animation-timing-function: linear; -webkit-transform: translateX(120px ) translateY(2px ) rotate(2deg); }

8% { -webkit-animation-timing-function: linear; -webkit-transform: translateX(150px ) translateY(-2px ) rotate(-2deg); } 10% { -webkit-animation-timing-function: linear; -webkit-transform: translateX(180px ) translateY(2px ) rotate(2deg); }

12% { -webkit-animation-timing-function: linear; -webkit-transform: translateX(210px ) translateY(0px ) rotate(-1deg); } 14% { -webkit-animation-timing-function: linear; -webkit-transform: translateX(240px ) translateY(1px ) rotate(1deg); } 18% { -webkit-animation-timing-function: linear; -webkit-transform: rotate(0deg) translateX(240px) translateY(2px ); } 24% { -webkit-animation-timing-function: linear; -webkit-transform: rotate(1deg) translateX(240px) translateY(-2px ); } 28% { -webkit-animation-timing-function: linear; -webkit-transform: rotate(0deg) translateX(240px) translateY(3px ); } 32% { -webkit-animation-timing-function: linear; -webkit-transform: rotate(0deg) translateX(240px) translateY(-1px ); } 34% { -webkit-animation-timing-function: linear; -webkit-transform: rotate(1deg) translateX(245px); } 36% { -webkit-animation-timing-function: linear; -webkit-transform: rotate(0deg) translateX(-2px); }

38% { -webkit-animation-timing-function: linear; -webkit-transform: translateX(-2px) translateY(2px ); }

40% { -webkit-animation-timing-function: linear; -webkit-transform: translateX(-245px); }

42% { -webkit-animation-timing-function: linear; -webkit-transform: translateX(-245px) rotate(1deg) translateY(-2px ); }

43% { -webkit-animation-timing-function: linear; -webkit-transform: translateX(-245px) rotate(-3deg); }

100% { -webkit-animation-timing-function: linear; -webkit-transform: translateX(0px); } }

@-moz-keyframes moz-mouvement-uniforme {

  	0% 		{  -moz-transform: translateX(30px ) translateY(-2px ) rotate(-2deg); }

2% { -moz-transform: translateX(60px ) translateY(2px ) rotate(2deg); }

4% { -moz-transform: translateX(90px ) translateY(-2px ) rotate(-2deg); } 6% { -moz-transform: translateX(120px ) translateY(2px ) rotate(2deg); }

8% { -moz-transform: translateX(150px ) translateY(-2px ) rotate(-2deg); } 10% { -moz-transform: translateX(180px ) translateY(2px ) rotate(2deg); }

12% { -moz-transform: translateX(210px ) translateY(0px )rotate(-1deg); } 14% { -moz-transform: translateX(240px ) translateY(1px )rotate(1deg); } 18% { -moz-transform: rotate(0deg) translateX(240px) translateY(2px ); } 24% { -moz-transform: rotate(1deg) translateX(240px) translateY(-2px ); } 28% { -moz-transform: rotate(0deg) translateX(240px) translateY(3px ); } 32% { -moz-transform: rotate(0deg) translateX(240px) translateY(-1px ); } 34% { -moz-transform: rotate(1deg) translateX(245px); } 36% { -moz-transform: rotate(0deg) translateX(-2px); }

38% { -moz-transform: translateX(-2px) translateY(2px ); }

40% { -moz-transform: translateX(-245px); }

42% { -moz-transform: translateX(-245px) rotate(1deg) translateY(-2px ); }

43% { -moz-transform: translateX(-245px) rotate(-3deg); }

100% { -moz-transform: translateX(0px); } }

.position { position: relative; top: -200px; left: -280px; float:left; }

.bouge { animation: mouvement-uniforme 60s ; -webkit-animation: webkit-mouvement-uniforme 20s ; -webkit-animation-iteration-count: infinite;-webkit-animation-fill-mode: forwards;-webkit-animation-duration: 15s; -webkit-animation-delay: 0s; -webkit-overflow-scrolling: auto!important;

-moz-animation: moz-mouvement-uniforme 20s; -moz-animation-iteration-count: infinite; -moz-animation-fill-mode: forwards; -moz-animation-duration: 15s; -moz-animation-delay: 0s; -ms-animation: ms-mouvement-uniforme 10s ; -o-animation: o-mouvement-uniforme 10s ; }

It was working fine before on firefox. it works on other browsers (opera, Edge,..) Do something changed? it's a long time that i didn't chek it so...

this is the page where a donkey should appear at the bottom of the page:

https://www.campingnoroc.com/en/our-campsite/

Thanks a lot for your help!!

Hello, I have problem with firefox. When I try download from facebook page files .docx, .xlsx (Microsoft Office) Firefox automatically download it as PDF and file is broken. I don't know how to repair this. Please help, it is very frustrating.

I've migrated to Firefox from Chrome and am getting everything as close as possible to my Chrome setup. This is a usability issue when I zoom on an image, that has a larger version. Chrome allows me to zoom to the full extent of the image, but Firefox screen shakes and doesn't allow the same detail. Screen recording and links below.

Screen recording Firefox

Screen recording Chrome

This is a link to the item in question.

Been searching. Updated firefox and lost passwords (across MacBook and iMac Firefox versions) so googled, went looking for logins.json etc files. No sign of them, and no firefox folder in applicationsupport/library on my Mac. Showing hidden files. About:profiles shows only one profile. No idea how I can restore things. Time Machine backup on desktop iMac has no firefox profile files. Where is the data please? Etc etc :O)

WHY THE F IS MY FIREFOX CRASHING EVERY DAY FOR THE LAST MONTH? WHAT IS GOING ON< AND HOW CAN I CORRECT IT? THIS IS A HORRIBLE EXPERIENCE, AND IF IT CAN'T BE FIXED PLEASE TELL ME A BETTER BROWSER>....

I have installed the German language extension . I can go to a sight written in German and it translates fine . THE SECOND I USE ANY SUB MENU WITHIN THE SIGHT IT DOES NOT TRANSLATE . right clicking and "translate" does not work since "translate" does not exist on the tab .

The firefox translate feature only works on the initial screen !

I can find no setting to fix this

sir , I have a wordpress website (https://aghortantra.com) Today morning my wp site not opening on mozila firefox but on chrome browser , it opening well. So, I request you please fix the problem.

Dear Firefox Development Team,

I hope this message finds you well. I am writing to request the implementation of a feature in Firefox that I believe would greatly enhance user experience and accessibility on the web. Specifically, I am referring to the text fragment feature (#:~:text=) that is currently supported in browsers based on the Chromium engine, such as Google Chrome and Microsoft Edge.

The text fragment feature allows users to link directly to specific pieces of text within a webpage, facilitating more precise navigation and making it easier to reference exact portions of content. This is particularly useful for academic citations, sharing specific excerpts from lengthy articles, and improving overall user interaction with web content.

For example, a URL formatted as https://example.com#:~:text=desired%20text%20fragment directs users not just to the page, but to the exact location of the specified text, highlighting it for easy identification. This can save users significant time and improve the efficiency of information retrieval.

Given Firefox's commitment to innovation and user-centric design, I believe that integrating this feature would be a valuable addition. It would not only bring Firefox in line with other major browsers in terms of functionality but also enhance its appeal to users who rely on this precise method of navigation.

I hope you will consider this suggestion and look forward to potentially seeing this feature in a future release of Firefox.

Thank you for your continued dedication to improving the Firefox browser.

Best regards, Grey Ronin

Ps. Sorry, but due to lack of time and somewhat poor English skills this message was generated by AI.

Using OSX 12.7.5 on two laptops and a Mac Pro. Selling one of the laptops. Removed personal data for Firefox by 'trashing' the Firefox folder in Libaray/Application support. Then disscovered that the 'Privacy/Security' folder in both the laptop and Mac Pro were now empty. Nothing else affected. Went into TimeMachine and restored the entire Firefox folder from a recent backup. Privacy/Security folder not restored. Anyone have any ideas?

Just today, I can no longer access the Amazon website. The pages load halfway and then it just churns/spins and never completes loading the page. So far I've discovered no other websites that have the same problem.

I am able to access the Amazon website on three other browsers - Edge, Brave and DuckDuckGo - with no problems and normal loading speed. I don't use Chrome, so I can't speak to that.

I've tried clearing the cache and that did not help. I had a Firefox update installed a couple of days ago. Don't know how long it had been sitting there, as Firefox is almost always open and doesn't have the opportunity to update until I close everything and restart my computer, which I did a couple of days ago.

Windows 10 on a Dell pc/laptop. Firefox Version 126.0 (64-bit).

Any ideas on how to fix?

There's not really much skirting around it. Yesterday, I came across this sudden error with my Firefox browser on PC (see annexed image), which basically rendered me unable to open it for some reason. It did get fixed that same day somehow, though for a short while, as I was faced with the same error message again today and once again haven't been able to open my browser, much to my frustration.

I tried searching about it on the internet, but didn't find anything of help – most videos about it refer to a mistake on the Windows OS with the same code (0xc000185); asking around to people I knew didn't do much, either.

Today I tried a bunch of stuff to see if it resolved my problem in any way, such as: 1. Restarting my laptop (didn't work); 2. Installing both suggested and optional updates available to my Windows version (put me at ease a little, but still didn't work); 3. Searching for malware (antivirus didn't find anything, so I'm thankful this one didn't work); 4. Verifying system files with 'sfc /scannow' (all was good, so it didn't work);

I was also going to try doing a 'chkdsk /f /r', but I didn't have time to, as I had to leave for something. There are also other things such as creating another profile, which I'm considering; updating Firefox, which I can't do because I can't open the browser to check if there are any updates; and reinstalling Firefox, which I'm slightly afraid to do and will leave as a last resort because I don't want to risk accidentally doing it wrong and losing all my history, bookmarks, etc.

Any help would be incredibly welcomed. Thanks in advance.

P.S.: The text on the error message reads (translated from PT-BR): "The app couldn't be started correctly (0xc0000185). Press OK to close the app." Sorry if the photo isn't very good.

Looking for a fix on a right-click issue that I keep having...

When using Linux Mint (Cinnamon), the right-click context menu occasionally becomes misaligned with the cursor position. Attached image shows a right click on the text box in the right browser window triggering a popup in the left browser window.

This most frequently happens when:

• Multiple windows are open AND
• The window being right-clicked on is "snapped" into place (by dragging to the side of the screen)

Error seems to occur most frequently on windows snapped to the right-hand-side of the screen.

Context menu placement is offset by an arbitrary amount determined at time of window-snapping. E.g., moving the cursor down 1 inch in the example image below will move the menu down 1 inch as well. Un-snapping the window, and re-snapping can adjust menu-cursor-offset distance.

Firefox is synced on all my computers. Same version. Same extensions. I can't login on my primary desktop as of last night 5/23/24. I can login/watch Prime on my laptop. My desktop gives me the attached error.