Showing questions tagged: Show all questions
  • Archived

when accessing LOWES, only, access denied

I've cleared cache, history, passwords, updated to latest and still: Access Denied You don't have permission to access "http://www.lowes.com/u/login" on this server. Re… (read more)

I've cleared cache, history, passwords, updated to latest and still:

Access Denied You don't have permission to access "http://www.lowes.com/u/login" on this server.

Reference #18.ac912f17.1661036425.aac8bd6f

Works on Safari and Chrome.

Asked by Don 1 year ago

Last reply by ozelsuheda1903 1 year ago

  • Archived

Stripe registration page not showing

I am trying to register with Stripe, through their register page, but it just shows up blank in Firefox. (Shows up fine in Chrome.) Is there a settign in Firefox I might … (read more)

I am trying to register with Stripe, through their register page, but it just shows up blank in Firefox. (Shows up fine in Chrome.) Is there a settign in Firefox I might have set up wrong?

Asked by Rui D 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox Crashing on old iMac

Hi, I have an old mid 2011 iMac running on OS High Sierra 10.13.6. I have updated to the latest version, I restarted my computer, and Firefox crashes suddenly at least a… (read more)

Hi, I have an old mid 2011 iMac running on OS High Sierra 10.13.6. I have updated to the latest version, I restarted my computer, and Firefox crashes suddenly at least a couple of times a week, if not more. Is this a problem that can be fixed or is this just going to be the status quo now?

Thanks for any help or suggestions that may help. Mz. C

Asked by Mz. C 1 year ago

Last reply by willjoe24421 1 year ago

  • Archived

Browser is "zooming in" on print jobs

My browser is "zooming in" on print jobs and only printing a small section of the top of the print job. See image attached. Doesn't happen in other programs. Preferences … (read more)

My browser is "zooming in" on print jobs and only printing a small section of the top of the print job. See image attached. Doesn't happen in other programs. Preferences have been reset. Shrink in about:config set to true.

Asked by toosphexy 1 year ago

Last reply by toosphexy 1 year ago

  • Archived

Resize Handles in Flatpak version of Firefox

In the Flatpak version of Firefox 103.0.2 the resize handles do not appear when you hover over any of the 4 edges of the firefox window unless you hold down the left mous… (read more)

In the Flatpak version of Firefox 103.0.2 the resize handles do not appear when you hover over any of the 4 edges of the firefox window unless you hold down the left mouse button, then they appear, but you have to get the mouse pointer just right before pressing the left mouse button. I notice on several forums that this has been like this for the last 2 months, are the team at Mozilla working on a fix, cheers

  • Archived

facebook posts still advancing or jump

this has been a problem that a lot of us Facebook and Firefox user have and are facing and yet to be fixed. I have seen some people stare they're going to other… (read more)

this has been a problem that a lot of us Facebook and Firefox user have and are facing and yet to be fixed. I have seen some people stare they're going to other browsers I do not want to do that but it is getting to the point where i may need to. It does not do this on Chrome or edge, Now it is said that it may be the extensions well I have disabled or turned them off and still doing it . Please could someone check into it was supposed to be resolved in newest version but it is not

Asked by Mary 1 year ago

Last reply by Terry 1 year ago

  • Archived

Bookmark details are missing

Bookmark details for my bookmarks are suddenly missing. I still see the list of bookmark folders, and within each folder I still see the list of bookmark names. But the n… (read more)

Bookmark details for my bookmarks are suddenly missing. I still see the list of bookmark folders, and within each folder I still see the list of bookmark names. But the navigation details (i.e., URLs) for each bookmark are nowhere to be seen. Nothing happens when I click on a bookmark.

What could have happened? Is there a way to recover that information? (Unfortunately I don't have an up-to-date bookmark backup.)

Asked by joe.dempsky 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Facebook Video call error

Hi, I would just like to ask for support regarding an error I recieve when I try to do video call on facebook over your browser. I have attached a copy of the error. I… (read more)

Hi,

I would just like to ask for support regarding an error I recieve when I try to do video call on facebook over your browser. I have attached a copy of the error.

I have restarted both firefox and my laptop as well as ensured the camera and microphone are allowed for facebook but the error still persists.

This does not happen with the other browsers btw.

Hoping for a response on the matter.

Asked by chestersy.0315 1 year ago

Last reply by Joshua Xiong 1 year ago

  • Archived

where is the "carrot icon"?

Hi, There is very little help if you can still log in in FB and Twitter but you lost all your feed and messages. It happened after refreshing FF. Switched both profiles i… (read more)

Hi, There is very little help if you can still log in in FB and Twitter but you lost all your feed and messages. It happened after refreshing FF. Switched both profiles in about:profiles. Logged out and in in both. All there is left is, check if Java script is enabled. Pretty desperate, but I'll try. So I am looking for my web content. According to this, I have to look for "list all tabs" under the "carrot icon". I can't find it.

Asked by dona 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Failing to login to my Netspend.com account ?

Hello I am continuing to fail logging in to my Netspend.com account. I am logging in with the correct Username and Password recognized by NetSpend. I have removed the ca… (read more)

Hello

I am continuing to fail logging in to my Netspend.com account. I am logging in with the correct Username and Password recognized by NetSpend. I have removed the cache. I have investigated if cookies relative to this NetSpend address are blocked. None are. NetSpend support shows no error with my account, on their computers. And, they have no control of cookies.

Would you suggest what I can modify to be successful in logging into my account in NetSpend.com from my Desktop computer ?

NetSpend technical support suggested not to SAVE my Password or Username, having Firefox as my operating browser, proposing Firefox will revert to a former password, unseen by me; thereby not allowing me entry into my NetSpend account.

                   Respectfully
                      Michael

Asked by Michael Kevin 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I clicked a checkbox in an alert panel and broke a website

Hello, I was using a website that has a list editor with a delete button. Everytime I clicked the delete button, the website would ask me to confirm with an alert. There … (read more)

Hello, I was using a website that has a list editor with a delete button. Everytime I clicked the delete button, the website would ask me to confirm with an alert. There was a checkbox below from Firefox that that sounded like it would make the website stop asking me to confirm every single time, so I clicked it. Now, the delete button just doesn't work! I think Firefox is just blocking the button from doing anything at all. I need that to start working again but I don't know how to find where that setting might be stored. Firefox doesn't show individual cookies and I'm afraid to delete all the website's cookies.

Is there a direct solution to this problem? Thanks.

FYI the website is justinguitar.com, and the list editor is part of the Practice tool.

Asked by nik21 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Mouse Hover not consistent, Firefox 103 Ubuntu 22.04.1

After upgrading to Firefox 103, I've noticed the following behavior: The mouse icon does not change while moving over web pages or even the menu items and tabs. It requ… (read more)

After upgrading to Firefox 103, I've noticed the following behavior:

The mouse icon does not change while moving over web pages or even the menu items and tabs.

It requires a click for the mouse icon to change and for an action to take place.

This causes problems because of some actions that expect a mouse hover or a click-and-hold response, which this error is preventing.

For example, clicking on Google Maps and dragging to move the map is impossible.

Hovering over a menu to allow it's automatic drop down to appear is also impossible.

This is not consistent; when I open a new Firefox window the mouse behaves normally for a time.

It does lose this ability but I don't know how quickly it happens, but after at least an hour of use, the problem is apparent.

I had thought this was a problem with my extensions or themes, because the problem does not exist in private mode. But when I temporarily removed all the extensions and themes from my setup, the problem still occurred. And the fact that a new window with all extensions still active suggests that this is not caused by those extensions, or if so, not immediately.

Asked by typewriterjason 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Developer Edition Crashing

As of 16 August Firefox Development Edition continually crashes. Firefox standard is fine. Tried the following 1. Shutdown and restart 2. Refresh 3. Uninstall, download… (read more)

As of 16 August Firefox Development Edition continually crashes.

Firefox standard is fine.

Tried the following 1. Shutdown and restart 2. Refresh 3. Uninstall, download and reinstall (4 times) 4. Chkdsk /r with restart then uninstall and reinstall 5. Open in troubleshoot mode 6. Tried incognito window 7. Tried disabling AV (Eset)

No change other than when the crash happens. Initially it would require opening a few tabs and browsing - now it crashes on startup.

Given that no other applications are behaving adversely, that Firefox standard works, that this was working find until 12 hours ago - my suspicion is it is something to do with the Developer edition.

Any other suggestions welcome.

Asked by julian11 1 year ago

Last reply by Paul 1 year ago

  • Archived

Please help a visually impaired user...

I am a visually impaired individual, who is struggling at times to clearly and efficiently see the controls, menus, and bookmarks on the FF browser header/pages. I have a… (read more)

I am a visually impaired individual, who is struggling at times to clearly and efficiently see the controls, menus, and bookmarks on the FF browser header/pages. I have adjusted every setting, on my own system and within FF, that I can find and think of. I have the webpages set the way I need them to be; I just continue to struggle with the Tab headers, menus, and bookmarks within FF itself. If anyone can help me, it would be GREATLY appreciated. TIA.

Asked by SnowmanKPT 1 year ago

Last reply by Terry 1 year ago

  • Archived

How do I know that my Firefox Private Network Browser Extension is installed and working?

Hi, I'm new to Firefox and purchased Mozilla's Firefox Private Network Browser Extension. How can I tell that it's on? Should I be seeing some sort of icon on my address … (read more)

Hi, I'm new to Firefox and purchased Mozilla's Firefox Private Network Browser Extension. How can I tell that it's on? Should I be seeing some sort of icon on my address bar or something? And what could be the problem if it isn't on?

Compared to Chrome, when I login then a can see extension icons on the bar. Should I be signing on to Firefox too?

Asked by Brent 1 year ago

Last reply by cor-el 1 year ago