Firefox Support Forum

I am afraid to update to Firefox 124 for fear of losing the existing order of 100s of open tabs if the default setting of ordering tabs by "Recently Opened" kicks in before I have a chance to change the setting to "Tab Order". Can anyone help me? I'd like to upgrade to 124 if I can do so safely!

To open a link of a website in the background tab is CTRL+click, why is it that to open a bookmark of the bookmark toolbar in the background tab is CTRL+shift+click. It is confusing! A bookmark is a link! For comparison, both of them are CTRL + click in chromium. BTW, there is no explanation in advanced configuration preferences.

Hi Every single one of my passwords is compromised according to you. Therefore I think the data breach is with Firefox . I have set up several unique passwords recently - how are they breached so soon? And why every single one. It is very suspicious. Regards Caroline

Please see the attached image.

Firefox believes I have a security key.

What is a security key? Where do I find it? Why does Firefox think I have one?

And why is there no helpful information to explain this confusing UX?

I saw a message that my Add-ons were disabled, and when I checked the Add-ons Manager , each of my many Add-ons had a message similar to: "1Password – Password Manager could not be verified for use in Firefox and has been disabled. "

Some searches in the forums suggest that that this can be caused my a certificate at Mozilla expiring, I seem to be the only one with this issue at the moment. All of my Add-ons came through the Mozilla store .

I am using version 123.0.1 (64-bit) on OpenSUSE Leap 15.5, and as far as I can see all of my updates are current (and from the official sources.)

What should I do next? I expect I need to wait for a certificate update or something at Mozilla, but if/when that happens how do I verify it did and re-enable my add-ons?

I'm running Firefox 123.0.1 on Linux Mint 21.2. Something changed after my last update. I visit a number of web sites at which I scroll down a window to a link, click on it to open it, read that link, and then return to the previous page. Examples are news sites like slashdot.org, associated press, or arcamax. Firefox used to return to the place in the original site page where I had clicked on a link. Now, it returns to the top of the original site page, and I have to scroll down again to where I had clicked on a link. I can right click on a link, open a new tab, and then close that tab, but that requires multiple clicks, and I used to just click/click. Is there a way to set up Firefox to go back to the previous behavior? Thanks in advance. ;

Firefox runs fine most of the time. If I right-click to download an image, or click a link to download a PDF or other file, or Save HTML, I see the "Save file" dialog, click Save and then Firefox freezes up for a while, maybe a minute or two. Pages won't scroll. I can't switch tabs. I can bring up a different firefox window and it redraws its contents, but I can't scroll or do anything else.

This didn't happen a month ago, then one day after a system upgrade, it happens every time. I'm using FF 123.0.1 on Arch Linux. 64GB RAM, so it's not a memory shortage. I have upgraded one or two times more since the upgrade when this appeared. Chromium is not affected, Thunderbird is fine, and all other software continues to be fine as before, including when saving files. Only FF has this problem.

What is the problem and solution? Are there ways to gather more info to diagnose the problem, if needed?

made this post on reddit too https://www.reddit.com/r/firefox/comments/1bhztyg/non_full_screen_video_player_bug_exclusive_to/ but notice how theres this weird color bar right above the video player, this happens whenever i play anything on hulu.com. any solutions? thanks for any and all responses in advance :)

I've tried EVERYTHING I can think of to fix this issue. When 'trying' to open a YouTube video in Firefox, I'm 'informed' that I'm offline - try reconnecting (or something like that). I'm NOT offline. Three other browsers have NO problem opening these YouTube videos; it's only Firefox. Can someone PLEASE come up with a REAL resolve to this issue? I don't want to give up on Firefox and go back to Chrome. But this issue is VERY annoying. Thanks to anyone who can provide constructive resolution(s). AL R.

This is going to start out sounding like a Google problem, but please read the whole thing. I have a new Windows 11 Dell, and I normally run Firefox. When I wasn't able to attach a file to a gmail email I went to Google Account Help. It suggested that I delete cookies and cache, which I have now done several times. Now the problem is that I can't get to Gmail from Account Help. I have deleted everything that Firefox History will let me delete, and no matter how I try to get to it I cannot get to Gmail. It keeps me in Google Account Help.

Here's why I think I have a Firefox problem. In frustration I opened MS Edge. It let me get to Gmail, and it let me attach the file to my email. It seems to me that if I were having a Google problem, it wouldn't matter which browser I was in. As soon as it saw my email address it would put me in the same place. That's my reasoning anyway.

Please Help!!!

Good Afternoon, the FOE Helper extension stopped working properly with its latest update 3.6.2.0, specifically the event assistants. I have rest Firefox and reinstalled the FOE helper extension, still broken. It was working fine until the last update. Any ideas on how to get it working completely again?

Hello there. I'm used to pressing Super(Win key) + Grave(`) to type "`" because the Grave key itself is a global shortcut for opening the terminal window. It works as expected in the other applications, but not in Firefox input fields. If the site is capturing the key presses, it will handle the super + key as usual. For example, GitHub will surround the selected word with ` symbols on grave key press. This problem is not limited to super + grave, but any other letter. For example, Super + q is expected to produce the letter "q", but in Firefox it produces nothing.

I'm trying to identify why the Super + key behavior in Firefox is different from other systems and if I should open a bug or not. Maybe this is the same bug as https://bugzilla.mozilla.org/show_bug.cgi?id=1626609. Thunderbird has the same problem.

Firefox: 123.0.1

Hi,

I use the latest FF for MacOS.

When I "close" Firefox by clicking the red cross in the top left corner of the window, I lose all open tabs when I start again despite having the option of restoring the previous session checked. When I "close" the whole thing (right click on FF in the Dock, Quit, and then re-open), all my tabs are back normally.

So basically every time i click this red cross, by mistake or not, I lose anything that's open.

Feels like I did not have this issue before.

Anyone has a workaround or experiences a similar issue?

Thanks!

For years I was able to view my credit card statements on the Synchrony Bank website, as recent as last year. Today, I cannot view the statements. When I click on the link I get the blocked symbol. (red circle with a slash through it. I am able to view the statements on another browser, Chrome to be precise. What changed? Can it be remedied?

Lately when opening multiple tabs in a folder on E-Bay, often this error msg occurs on the later opening tabs (folder of 60 tabs)

E-Bay says try Chrome browser, but that browser does not import the folders needed.

Years ago doing this solved slowness problems: Control panel/Internet Options/General/Browsing History/Settings/set disk space to use to 1024.

The browsing history would be deleted before the computer would be turned off.

E-Bay says try Chrome browser, but that browser does not import the specific folders needed.

Edge used to not allow folders with tabs.

I have divided the folder of 132 tabs, where this problem started, into two folders of 72 and 60 tabs, still happens about every fifth time the folder would be opened.

Any fix from Mozilla?

Recently I have been experiencing longer and longer Captcha sessions, have to go through longer and longer iterations of images to finally get through. Today I was unable to get through at all. What is going on with Firefox and Google? How can I fix this?

I keep getting this message from Network Solutions when I try t read my webmail. We’ve determined that you are connecting to your email using an unencrypted client connection and your data is not safe. Where in Firefox can I make the changes?

This security update requires all email server connections to use an encrypted connection. We will make the switch to require encrypted connections on April 4th, 2024.

What does this mean for you? Read on to learn about the important actions you need to take to make sure your email stays safe and secure.

IMPORTANT! Actions that you need to take before April 4th, 2024:

   When setting up your email in a third-party client, you are now required to enable Outgoing Server (SMTP) authentication and SSL/TLS. This ensures a secure connection when you log in to your email. Learn more about these steps here.
   Set up or update your email account on your device using the server settings as shown below:
       Incoming Mail Server:
           POP3: netsol-pop-oxcs.hostingplatform.com
           Port: 995
           IMAP (Recommended): netsol-imap-oxcs.hostingplatform.com
           Port: 993
       Outgoing Mail Server:
           SMTP: netsol-smtp-oxcs.hostingplatform.com
           Port: 587
       Username - Your full email address, for instance, help@example.com
       Password - The password you set for your mailbox
   Review this list of mail clients that do not support TLS 1.2 (If you are using any of these mail clients, you will need to update to a newer version or use webmail to access your email)
       Outlook® 2007
       Outlook 2010
       MacMail on MacOS 10.8 or before
       Windows 7
   Review this list of Operating Systems that support TLS 1.2 (If you are using an older version, you will need to update to a newer version as listed below)

Operating System TLS 1.2 Supported OS versions Android Mobile Android 5 and newer iOS Mobile iOS 9 and newer Windows Phone Windows 8.1 and Windows 10 Windows Desktop Windows 8 and newer Mac OS Desktop Mac OS X 10.11 and newer

Please visit our Help Center for more detailed instructions.

Note: This security update requires action if you use an email client application to send and receive your email on an Apple, Windows-based PC, or Android device. Webmail Access will still be available.