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  • Archived

windows disappear

I had 3 windows open on my laptop, suddenly I only have 1. Where did the other two go??? The tabs aren't even showing up in my history. This is not the first time this… (read more)

I had 3 windows open on my laptop, suddenly I only have 1. Where did the other two go??? The tabs aren't even showing up in my history. This is not the first time this has happened. I am beyond frustrated! Where do they go? How can I get them back? What can I do to stop this from happening????

Asked by carolleapike 6 months ago

Last reply by zeroknight 6 months ago

Long time Firefox user here. Had to load Chrome for a given compatiblity. Don't see a option to return Firefox as my default browser. Please advise.

Subject says it. Chrome has taken over as my default browser. Need to keep Chrome on my Win7 PC, but want Firefox 115.2.0 to continue as my default browser. Please advise… (read more)

Subject says it. Chrome has taken over as my default browser. Need to keep Chrome on my Win7 PC, but want Firefox 115.2.0 to continue as my default browser. Please advise how to get back to Firefox as my default...

Asked by raymond_larue 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

  • Archived

Why does Firefox delete the "Distribution" folder

Whenever I install a new version of Firefox it deletes the "Distribution" folder (in Windows "C:\Program Files\Mozilla Firefox\distribution"). So I have to keep a backup… (read more)

Whenever I install a new version of Firefox it deletes the "Distribution" folder (in Windows "C:\Program Files\Mozilla Firefox\distribution"). So I have to keep a backup copy in another location so I can restore it.

Why? What is the purpose of doing this? It makes no sense. Is there a configuration setting to stop this?

Asked by Jerry Attric 8 months ago

Last reply by cor-el 8 months ago

  • Archived

after upgrade restore tabs at startup does not work, cant set control its dimmed

I upgraded from 67(?) to 115.2.1esr 32 bit and all the tabs were lost after the restart, ok, i understaqnd that. But when i went into settings the "Open previous windows … (read more)

I upgraded from 67(?) to 115.2.1esr 32 bit and all the tabs were lost after the restart, ok, i understaqnd that. But when i went into settings the "Open previous windows and tabs" is dimmed and cant be set on

really like this ability but cant set the faint option, Watch do I need to do? FF has been my only browser for 18 or so years - please help

Asked by jamesforce 7 months ago

Last reply by zeroknight 7 months ago

  • Archived

Online banking no longer works after updates

After Firefox update 115.2.0esr (20230821110938) was installed on 9/8, I could not properly access my online banking accounts. Installation of Firefox update 115.2.1esr (… (read more)

After Firefox update 115.2.0esr (20230821110938) was installed on 9/8, I could not properly access my online banking accounts. Installation of Firefox update 115.2.1esr (20230912014149) on 9/16 did not resolve the issue. Can these two updates be uninstalled? I was still able to access my online banking accounts after Firefox update 115.1.0esr (20230724124053) was installed on 8/8. I want to revert back to that point to see if this will resolve the issue.

Thank you!

Firefox 115.2.1esr (20230912014149) Installed on: September 16, 2023 at 10:31:29 AM Status: The Update was successfully installed

Firefox 115.2.0esr (20230821110938) Installed on: September 8, 2023 at 8:50:49 PM Status: The Update was successfully installed

Firefox 115.1.0esr (20230724124053) Installed on: August 8, 2023 at 12:43:33 AM Status: The Update was successfully installed

Asked by jsl444 7 months ago

Last reply by zeroknight 7 months ago

  • Archived

JSON:parse.

Hi, I get the below error message when trying to login to visma.net (for work). json.parse unexpected character at line 1 column 1 of the JSON data On this note I have … (read more)

Hi, I get the below error message when trying to login to visma.net (for work).

json.parse unexpected character at line 1 column 1 of the JSON data

On this note I have a previous error, loggin in to this site that was fixed by a support member (• accessibility.blockautorefresh = false), but I have the above hurdle left. I can get past it by clicking backspace but thought there might be a better solution - maybe some other setting I can adjust similar to the first fix I got help with.

The web address for this error message shows as: https://api.home.visma.com/home/rest/sso/login


Kindly Eva-Marie

Asked by eva.marie.griffiths 7 months ago

Last reply by eva.marie.griffiths 7 months ago

Table header columns are not separating by lines

Hi my application contains a table where the table columns will separate by vertical lines. I am getting vertical lines in other browsers but columns are not separating b… (read more)

Hi my application contains a table where the table columns will separate by vertical lines. I am getting vertical lines in other browsers but columns are not separating by lines in firefox browser. Please refer the screenshots of table header in firefox & other browsers. edge_snip.PNG consists if columns separated by vertical lines in Edge browser and firefoxsnip.PNG consists of columns not separated by lines.

Asked by jallu.shanmukhasai 3 months ago

Last reply by cor-el 3 months ago

  • Archived

Amazon Video not playing

Hi, Ive got FF version 115.2.1esr 64bit- Macbook Pro High Sierra.. I was watching amazon shows and movies until last night, started to get the message from Amazon, "Video… (read more)

Hi, Ive got FF version 115.2.1esr 64bit- Macbook Pro High Sierra.. I was watching amazon shows and movies until last night, started to get the message from Amazon, "Video Unavailable- We're experiencing a problem playing this video, for assistance, etc..." I pulled up Chrome and the movies are playing just fine there. I put FF in 'safe mode' and the video is playing, so what does this tell me? If I can play the movie in safe mode why not in regular mode? Keep in mind that I was watching other movies earlier in the day and nothing changed during the day, I didnt download anything new, just business as usual. So what do I do now if the vid plays in safe mode and not the regular mode?

Thanks very much for any help.

Asked by SunnySkyez 7 months ago

Last reply by cor-el 7 months ago

  • Archived

'Block site' does not solve my problem

'Block Site' merely blocks access to a list of sites, but does not stop them appearing. is there a way to stop websites which use <gob.mx> in the address, which att… (read more)

'Block Site' merely blocks access to a list of sites, but does not stop them appearing. is there a way to stop websites which use <gob.mx> in the address, which attempt to re-direct to 'mirror' sites that try to steal personal info and generate 'Illegal re-direct' warnings from anti-virus programs from appearing in firefox searches, automatically, rather than having to enter <XXXXXXX, -gob.mx> each time I search ?

Asked by p.williams2 7 months ago

Last reply by Terry 7 months ago

  • Archived

Firefox 115.2.0esr causes significant lag in searches on sites

Ever since the Firefox 115.2.0esr came out, all searches — not just Google but any sites that have a search box — freeze the page for nearly 10 full seconds before it ini… (read more)

Ever since the Firefox 115.2.0esr came out, all searches — not just Google but any sites that have a search box — freeze the page for nearly 10 full seconds before it initiates the search. I tried disabling my antivirus just to be sure an update to that isn't messing with things and it's not. This is definitely a Firefox issue and a VERY annoying one. I can't believe an emergency patch hasn't already been released!

Asked by saint0wen 7 months ago

Last reply by saint0wen 6 months ago