Firefox Support Forum

Good afternoon,

I am not sure if the topic is the right one I choose.

My question/complaint: recently websites, although mostly websites from my bookmarks, seem not available or existing. Mostly after a few minutes and a new trial, the website comes back as if nothing was wrong. Could it be the last update from Firefox? I never had these "problems" (a big word for minor inconveniences) before and I use Firefox at least during the last 15 years.

Thank you in advance for your answer.

Best regards, Rien de Vos

There's not really much skirting around it. Yesterday, I came across this sudden error with my Firefox browser on PC (see annexed image), which basically rendered me unable to open it for some reason. It did get fixed that same day somehow, though for a short while, as I was faced with the same error message again today and once again haven't been able to open my browser, much to my frustration.

I tried searching about it on the internet, but didn't find anything of help – most videos about it refer to a mistake on the Windows OS with the same code (0xc000185); asking around to people I knew didn't do much, either.

Today I tried a bunch of stuff to see if it resolved my problem in any way, such as: 1. Restarting my laptop (didn't work); 2. Installing both suggested and optional updates available to my Windows version (put me at ease a little, but still didn't work); 3. Searching for malware (antivirus didn't find anything, so I'm thankful this one didn't work); 4. Verifying system files with 'sfc /scannow' (all was good, so it didn't work);

I was also going to try doing a 'chkdsk /f /r', but I didn't have time to, as I had to leave for something. There are also other things such as creating another profile, which I'm considering; updating Firefox, which I can't do because I can't open the browser to check if there are any updates; and reinstalling Firefox, which I'm slightly afraid to do and will leave as a last resort because I don't want to risk accidentally doing it wrong and losing all my history, bookmarks, etc.

Any help would be incredibly welcomed. Thanks in advance.

P.S.: The text on the error message reads (translated from PT-BR): "The app couldn't be started correctly (0xc0000185). Press OK to close the app." Sorry if the photo isn't very good.

Hello, when making a purchase on a website with Mozilla, after entering the security code received on my mobile phone, the bank's virtual keyboard does not appear to enter the security code of my online bank. thank you for your response. Sincerely

Hello, Whenever I try to open something on Firefox, for example, the Library, I get the message "Mozilla Firefox (Not Responding) and it hangs with no immediate responsive action. I click on any Firefox button or tab and I get the same message and I get the blue little circle and I sit and wait about 30 seconds or more. The page or tab eventually works but it hangs for 30 seconds or more. It is frustrating. Please help.

Thanks, Tricia

Hello, Mozilla Community I'm contacting you to ask for help with a problem I'm having with Mozilla Firefox so that I can visit https://bestrealtorsinpensacola.com. It won't load, and I'm not sure if that's because of a bug in the website, a browser issue, or something else entirely.

Does anyone else have knowledge of this problem or recommendations for a fix? I've attempted removing addons and cleaning the cache in my browser, but the issue still exists.

I would be grateful for any advice or ideas on improving the usability of the website. Thank you in advance for your assistance.

Hello, I made animations CSS on my web site and everything was working great on all browsers. I just see that it doesn't work anymore only in firefox...

here is my code:

/* -------------------------------------- */ /* ANIMATION ANE */ @keyframes mouvement-uniforme {

   0% 		{ animation-timing-function: linear; transform: translateX(-500px); }
   100% 	{ animation-timing-function: linear; transform: translateX(30px); }

}

@-webkit-keyframes webkit-mouvement-uniforme { 0% { -webkit-animation-timing-function: linear; -webkit-transform: translateX(30px ) translateY(-2px ) rotate(-2deg); } 2% { -webkit-animation-timing-function: linear; -webkit-transform: translateX(60px ) translateY(2px ) rotate(2deg); } 4% { -webkit-animation-timing-function: linear; -webkit-transform: translateX(90px ) translateY(-2px ) rotate(-2deg); } 6% { -webkit-animation-timing-function: linear; -webkit-transform: translateX(120px ) translateY(2px ) rotate(2deg); } 8% { -webkit-animation-timing-function: linear; -webkit-transform: translateX(150px ) translateY(-2px ) rotate(-2deg); } 10% { -webkit-animation-timing-function: linear; -webkit-transform: translateX(180px ) translateY(2px ) rotate(2deg); } 12% { -webkit-animation-timing-function: linear; -webkit-transform: translateX(210px ) translateY(0px ) rotate(-1deg); } 14% { -webkit-animation-timing-function: linear; -webkit-transform: translateX(240px ) translateY(1px ) rotate(1deg); } 18% { -webkit-animation-timing-function: linear; -webkit-transform: rotate(0deg) translateX(240px) translateY(2px ); } 24% { -webkit-animation-timing-function: linear; -webkit-transform: rotate(1deg) translateX(240px) translateY(-2px ); } 28% { -webkit-animation-timing-function: linear; -webkit-transform: rotate(0deg) translateX(240px) translateY(3px ); } 32% { -webkit-animation-timing-function: linear; -webkit-transform: rotate(0deg) translateX(240px) translateY(-1px ); } 34% { -webkit-animation-timing-function: linear; -webkit-transform: rotate(1deg) translateX(245px); } 36% { -webkit-animation-timing-function: linear; -webkit-transform: rotate(0deg) translateX(-2px); } 38% { -webkit-animation-timing-function: linear; -webkit-transform: translateX(-2px) translateY(2px ); } 40% { -webkit-animation-timing-function: linear; -webkit-transform: translateX(-245px); } 42% { -webkit-animation-timing-function: linear; -webkit-transform: translateX(-245px) rotate(1deg) translateY(-2px ); } 43% { -webkit-animation-timing-function: linear; -webkit-transform: translateX(-245px) rotate(-3deg); } 100% { -webkit-animation-timing-function: linear; -webkit-transform: translateX(0px); } }

@-moz-keyframes moz-mouvement-uniforme { 0% { -moz-transform: translateX(30px ) translateY(-2px ) rotate(-2deg); } 2% { -moz-transform: translateX(60px ) translateY(2px ) rotate(2deg); } 4% { -moz-transform: translateX(90px ) translateY(-2px ) rotate(-2deg); } 6% { -moz-transform: translateX(120px ) translateY(2px ) rotate(2deg); } 8% { -moz-transform: translateX(150px ) translateY(-2px ) rotate(-2deg); } 10% { -moz-transform: translateX(180px ) translateY(2px ) rotate(2deg); } 12% { -moz-transform: translateX(210px ) translateY(0px ) rotate(-1deg); } 14% { -moz-transform: translateX(240px ) translateY(1px ) rotate(1deg); } 18% { -moz-transform: rotate(0deg) translateX(240px) translateY(2px ); } 24% { -moz-transform: rotate(1deg) translateX(240px) translateY(-2px ); } 28% { -moz-transform: rotate(0deg) translateX(240px) translateY(3px ); } 32% { -moz-transform: rotate(0deg) translateX(240px) translateY(-1px ); } 34% { -moz-transform: rotate(1deg) translateX(245px); } 36% { -moz-transform: rotate(0deg) translateX(-2px); } 38% { -moz-transform: translateX(-2px) translateY(2px ); } 40% { -moz-transform: translateX(-245px); } 42% { -moz-transform: translateX(-245px) rotate(1deg) translateY(-2px ); } 43% { -moz-transform: translateX(-245px) rotate(-3deg); } 100% { -moz-transform: translateX(0px); } }

@-ms-keyframes ms-mouvement-uniforme {

   0% 		{ -ms-animation-timing-function: linear; -ms-transform: translateX(-500px); }
   100% 	{ -ms-animation-timing-function: linear; -ms-transform: translateX(0px); }

} @-o-keyframes o-mouvement-uniforme {

   0% 		{ -o-animation-timing-function: linear; -o-transform: translateX(-500px); }
   100% 	{ -o-animation-timing-function: linear; -o-transform: translateX(0px); }

}

.position { position: relative; top: -200px; left: -280px; float:left; }

.bouge { animation: mouvement-uniforme 60s ; -webkit-animation: webkit-mouvement-uniforme 20s ; -webkit-animation-iteration-count: infinite; -webkit-animation-fill-mode: forwards; -webkit-animation-duration: 15s; -webkit-animation-delay: 0s; -webkit-overflow-scrolling: auto!important;

-moz-animation: moz-mouvement-uniforme 20s; -moz-animation-iteration-count: infinite; -moz-animation-fill-mode: forwards; -moz-animation-duration: 15s; -moz-animation-delay: 0s;

-ms-animation: ms-mouvement-uniforme 10s ;

-o-animation: o-mouvement-uniforme 10s ; }

It was working fine before on firefox. it works on other browsers (opera, Edge,..) Do something changed? it's a long time that i didn't chek it so...

this is the page where a donkey should appear at the bottom of the page:

https://www.campingnoroc.com/en/our-campsite/

Thanks a lot for your help!!

Whenever I try to log into my online banking all I get is a white screen, nothing whatsoever.

I can log in just fine using the dreaded Microsoft Edge or Chrome but firefox will not work.

Now, I do know that I have actually logged in with firefox because if I come back to the page 10 minute later I get a banking message saying that as I haven't done anything for 10 minutes it has now logged me out!

I have cleared cache & cookies, I've started in safe mode and looked at the threads in the forum but nothing helps.

This is happening on all instances of firefox that I have, work, home, laptop.

please help

thanks

As title- Cannot download for example webm format, but jpg is okay. cannot install any addon, theme or anything. DRM didnt install as well. i was trying reinstall, refreshing browser, rebooting.

Hello, I have problem with firefox. When I try download from facebook page files .docx, .xlsx (Microsoft Office) Firefox automatically download it as PDF and file is broken. I don't know how to repair this. Please help, it is very frustrating.

Been searching. Updated firefox and lost passwords (across MacBook and iMac Firefox versions) so googled, went looking for logins.json etc files. No sign of them, and no firefox folder in applicationsupport/library on my Mac. Showing hidden files. About:profiles shows only one profile. No idea how I can restore things. Time Machine backup on desktop iMac has no firefox profile files. Where is the data please? Etc etc :O)

Just today, I can no longer access the Amazon website. The pages load halfway and then it just churns/spins and never completes loading the page. So far I've discovered no other websites that have the same problem.

I am able to access the Amazon website on three other browsers - Edge, Brave and DuckDuckGo - with no problems and normal loading speed. I don't use Chrome, so I can't speak to that.

I've tried clearing the cache and that did not help. I had a Firefox update installed a couple of days ago. Don't know how long it had been sitting there, as Firefox is almost always open and doesn't have the opportunity to update until I close everything and restart my computer, which I did a couple of days ago.

Windows 10 on a Dell pc/laptop. Firefox Version 126.0 (64-bit).

Any ideas on how to fix?

Firefox is synced on all my computers. Same version. Same extensions. I can't login on my primary desktop as of last night 5/23/24. I can login/watch Prime on my laptop. My desktop gives me the attached error.

When logging into a Wordpress site on Firefox, hovering over Username displays a gear (see first screenshot) which when clicked on exposes passwords and allows them to be edited (see second screenshot). This does not happen on other browsers. I'm on Firefox 126.0, MacOS Big Sur 11.7.10

Hi guys.

Need some help. I can't download any files using Firefox. It always says, "Failed".

I tried other browsers, and I'm able to download just fine.

I already tried this guide, https://support.mozilla.org/en-US/kb/cant-download-or-save-files, but still same.

I haven't tried to re-install Firefox because I have a bunch of workbook marks that might get lost. So, I want the re-install option as a last resort.

Thanks~

Shoot!! I just filled this out, and somehow, it reverted me back to This screen again!! I am not a programmer or IT Guy. What I am is a person that is Very alert to sudden changes in my experiences. I retired 14 years ago, as a Manager in a Manufacturing industry. Very familiar using desktop. For some reason, about a couple weeks ago, some of my sites have begun using google adds, over and over. When I click on the "X", wants to know why, etc. I use Malware Bytes, scans every day. Does NOT discover any malware, but I KNOW something has changed to allow the bombardment! Is it possible it's just a single site that I had to change and log in to? Even if so, WHY doesn't Malware stop them? Should I try a system restore to weeks ago? I am on here Every day.so I'm pretty cognizant of changes! ADVICE PLEASE!! Bruce Pierce