Firefox Support Forum

Firefox is my default browser...but when i open it.. MSN Browser opens first and i have to 'click' the+ add button to go straight to firefox...why is that happening? I have checked how to stop MSN browser loading from youtube video...adjusting the reg-edit process..rebooted and redone a few times....but still when i click on my firefox app...this is what happens every time?

I use Firefox (currently on version 127.0) and starting this weekend I noticed a strange behavior. When I initially go to the NPR.org site (and only that site) everything works fine, but once I scroll down past the first two articles all of the links on the page stop working. The cursor that usually changes from an arrow to a finger does not change, the links do not change color as they should.

This only happens on NPR.org, and it only happens with Firefox (I can use Chrome at the site works fine.) Therefore I assumed that something changed at NPR.org so have reached out to them, however, I thought I would ask your team if they knew of anything going on?

Thank you tom balent

Why can´t my email within Outlook not be shown. "error" Your email cant be shown at the moment. Try again lather or check your Internet connection.

In other browsers an android phone there is no problems. P.s. I have just updated Firefox. to version 127 for Linux Kind regards Bent

For a while now, I've been having recurring issues with Firefox desktop freezing and becoming totally unresponsive. If there's any pattern to what causes it, I haven't been able to notice it; sometimes it happens as soon as I open the browser, sometimes it happens after several hours, sometimes it happens twice in ten minutes, sometimes it happens twice in a few hours (however, I can count the number of days it's happened less than twice in one day in the past few weeks on the fingers of one hand). When the browser freezes, it becomes totally unresponsive - it doesn't fade or display "Not Responding", and Task Manager shows nothing abnormal, but it doesn't accept any input at all, any video or other animated material that may have been displaying freezes, and it can only be "fixed" by force quitting from the task manager and reopening. This is exclusively a firefox issue; other programs open at the same time as the browser freezes are not affected.

The only real lead I have as to what could be going on is that sometimes, things don't freeze all at once, but in a cascading effect. For example, tabs, bookmarks, etc. might not highlight when moused over, but still accept the clicks, or selecting another tab might causes the address bar to display the URL of the selected tab, but the screen displayed in the window will not change. Once these cascading changes start, they generally progress to total freeze before I have a chance to do much with that information (only a few seconds), but it's unusual enough behavior to be worth noticing.

Things I've already tried that haven't fixed the issue:

• Reducing the number of tabs used and otherwise reducing Firefox's system resource usage has not impacted the problem in any way.
• Running in Troubleshoot Mode has not had a consistent effect on the problem (the most recent time I did, the browser ran stably for longer than I could stand to use the internet without my ad blocker, but this is only one data point in an already inconsistent spread; prior instances of the problem have occurred in Troubleshoot Mode)
• Disabling hardware acceleration has not fixed the issue.
• The issue has persisted through multiple refreshes and at least one full uninstall and clean reinstall.
• The issue persisted after creating and switching to a new profile multiple times.
• The issue persisted after renaming places.sqlite
• The issue persisted after clearing cache and cookies multiple times.
• The issue persisted after clearing downloads and history.
• And very likely some other stuff that I'm forgetting, I've been trying to fix this on my own for a while now.

All of a sudden my web address bar at the top of the screen disappears when I open a web address and I have to push my mouse to the top of the screen to make it appear? Didn't used to do this.

Firefox is my preferred browser, and I have a very comprehensive list of bookmarks with folders and subfolders. Recently, whenever I add a bookmark through 'Manage Bookmarks' to access this list more easily than 'bookmark this page' > 'edit bookmark' & > 'Choose', it works the first time only; after that if I add another the second will not appear. If I close the 'manage bookmarks' window & reopen it & scroll to where I was before (a time consuming exercise), I can see that it did add the bookmark— for some reason it does not show when I do. This happens if the window is idle more than a few moments. Ideas how to fix?

I have an issue with Firefox 127 not accepting a session cookie that I use for user authentication. I have an ASP.NET application with a login form that includes fields for login and password, and a submit button. When the button is clicked, an HTTPS/POST request is sent to the server. The server responds and sends back a session cookie named .Cookie.Name with the parameter httpOnly set to true.

When I check in Firefox's Developer Tools under the Network tab, I can see .Cookie.Name in the server response. However, in the Developer Tools under the Storage tab, .Cookie.Name is missing, which prevents the user from logging in. This problem does not occur in other browsers like Chrome or Edge, nor does it occur in Firefox version 126. The configurations for Firefox 126 and 127 are identical.

Could you please assist with this issue?

When logging in to the online bank at DNB with Bankid, this error appears:

"A communication error has occurred. We are experiencing a communication error between your browser and the user site. The reason may be slow internet or problems with your browser. Try again in a little while. You can also try to delete cookies and browser data in your browser or try a different browser. Error code BID-5000 Reference DXP4VKOE Date 12/06/2024"

No other browsers show this error. I've tried Edge, Chrome, Vivaldi, Brave, CC Cleaner. The error starts after version 125.0.3. Today a new version 127.0 arrived. The same error appears.

I have uninstalled the latest version and reinstalled version 125.0.3. Then no error message appears. I have deleted cookies and browser data, but the error message persists. To your info, I've tried also on other PC's and the same Firefox version, and the same errormessage appear.

I look forward to you having a solution to the problem, otherwise I will have to use browsers that do not show this error. As I prefer Firefox, I don't want to use other browsers. But if the bug can't be identified and fixed in newer versions, I'm not happy with firefox and will use other browsers..

Firefox 126.0.1 displays a very long name of a container completely in the URL bar.

Firefox 127.0 truncates container names

AWS long account and role names make keeping the long name very convenient (works with the 'AWS SSO Containers' Add-On

I want replace firefox Windows Mozilla MSIX 1- 0 package browser from ms store with regular downloaded version but I do not want to lose all my settings.

How do I go about this?

Thank you!

The bookmarks disappeard on the toolbar or in the library even though the sites that were previously bookmarked are still marked with the blue star. Comically it still shows my recent additions even though they are nowhere else to be found.

On mobile the bookmarks are still there but resynching, reinstalling, restarting didn't work.

When i want to bookmark the disappeared ones again, they won't be saved and are gone again the next time I start the browser.

It's really annoying, I had a lot of them and I don't want to use desktop shortcuts or use another browser but I might just have to.

My Firefox is the most recent version 126. I am having trouble with pop-ups being blocked. I have added the website to the pop-up exception list. When I go to the site, it shows me the little icon showing I have added exceptions for this site. However; the pop-up still gets blocked.

The site is: https://www.foxit.com/ I try clicking the Log In drop down then Foxit Account. Before this would pop-up the log in screen for the site but since version 125, it does not. I just updated to version 126 to see if that resolved it before creating this post but it didn't. Thus I am here trying to get help.

I maintain application that uses OWIN Microsoft library for authentication. It uses .AspNet.Cookies to pass auth information. For unknown reasons I see that Firefox 127 rejects that cookie. I've tried with SameSite Lax/None/Strict and Secure param but no results. Previous versions and other browsers ( Chrome, Edge Safari ) woks fine. Any idea ?

I had a crash on my SSD (WIn7 Ultimate) - " Operating system missing" error. I saved the data and want to reinstall Win 7 and import previous Bookmarks data to new install of Moziilla Firefox.

I transferred the sqlite file (s88qn337.default) from the previous install (now non working system) to the existing working Firefox directory (C:/Users/My Name/AppData/Roaming/Firefox/Profiles/xxx.default.

I then renamed "default.XXX.old" (the previous install had only one file in the Profile directory - ie s88qn337.default)

When I try to open Mozilla Firefox, with the single file (s88qn337.default) in the Profile directory, I get the error "Can't find user data".

When I then open fresh install of Mozilla Firefox on working SSD (Win 7 Ultimate) and try to Import Bookmarks, the options are only "Import Bookmarks from Explorer" or "Import from html file".

How to resolve this problem, please?

I have had an issue for months where streaming services like Netflix, Hulu, Max, and Amazon Prime will not work on Firefox. I am updated to the latest version, 127.0 (64-bit), and am able to successfully log in to these streaming services, but without fail get an error message when I attempt to stream a video. Netflix returns a F7531 error, Max returns an error code, and Prime Video says I cannot stream without the latest version of the browser even though I am up to date. I have restarted and updated Firefox multiple times, have toggled and uninstalled extensions and nothing has worked. The extensions I currently use are Auto Tab Discard, Google Analytics Opt-Out, Honey, Return Youtube Dislike, Search by Image, Shinigami Eyes, Sponsorblock for Youtube, UBlock Origin, To Google Translate, and Video DownloadHelper.