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Pop-up blocked

My Firefox is the most recent version 126. I am having trouble with pop-ups being blocked. I have added the website to the pop-up exception list. When I go to the site, i… (read more)

My Firefox is the most recent version 126. I am having trouble with pop-ups being blocked. I have added the website to the pop-up exception list. When I go to the site, it shows me the little icon showing I have added exceptions for this site. However; the pop-up still gets blocked.

The site is: https://www.foxit.com/ I try clicking the Log In drop down then Foxit Account. Before this would pop-up the log in screen for the site but since version 125, it does not. I just updated to version 126 to see if that resolved it before creating this post but it didn't. Thus I am here trying to get help.

Asked by Kevin 1 month ago

Last reply by cor-el 36 minutes ago

IS THIS FROM FIREFOX, AS IT STATES IT IS, OR IS THIS A SCAM?

I went to this site, no worries, nothing there but asks you to click...which you should not do. It says to copy the fix and paste it into the windows shell... sounds obvi… (read more)

I went to this site, no worries, nothing there but asks you to click...which you should not do. It says to copy the fix and paste it into the windows shell... sounds obvious, it's a scam. Except, this is a major funding company.

So the question is, is this legit from firefox? Or is that what? Go to myforwardsavings.com and you'll see what i mean. Or, see image i have included.

Hopefully someone up the chain in firefox can let me know. As i intend to report them if this is nefarious. Thank you.

Asked by jeff_branca 3 hours ago

Last reply by jonzn4SUSE 1 hour ago

printing bank statement

A few months ago my bank statement from wells fargo stopped showing the information. All I have are the heading and lines... no information. I was told by Wells Fargo i… (read more)

A few months ago my bank statement from wells fargo stopped showing the information. All I have are the heading and lines... no information. I was told by Wells Fargo it is a security glitch in the Firefox preferences. I was not able to find what they were referring to so I am contacting you for help. Instructions on where to find this would be greatly appreciately. It was something about unclicking encrypted security and that bothers me somewhat.

Asked by sugarpine 2 hours ago

Last reply by jonzn4SUSE 1 hour ago

URL bar in the bottom-left (bottom-right for me) sometimes doesn't fade in YouTube

Hello! Hope you reader are doing well. Sometimes, I'll even dare say most of the time, when I browse YouTube on Firefox and enter a video - it loads fine (currently 😢) bu… (read more)

Hello! Hope you reader are doing well. Sometimes, I'll even dare say most of the time, when I browse YouTube on Firefox and enter a video - it loads fine (currently 😢) but the thing that says what the browser is doing right now - I don't really know how it's called, sorry - keeps showing, and the only way for me to remove it when it's stuck is to refresh the page. It is a small yet annoying problem, and been persistent through Firefox's updates. Thanks for reading and helping to make Firefox the best!

Asked by Halbour 10 hours ago

Last reply by cor-el 2 hours ago

How do I fix this error message, The address wasn't understood Firefox doesn't know how to open this address

How do I fix this error message? The address wasn't understood Firefox doesn't know how to open this address An error occurred during a connection to www.wsj.com. You… (read more)

How do I fix this error message? The address wasn't understood Firefox doesn't know how to open this address An error occurred during a connection to www.wsj.com.

   You might need to install other software to open this address.

www.wsj.com isn't the only website where this happens. It seems random on sites. www.youtube.com, www.wellsfargo.com. It all started after the last windows update this week. my other browsers weren't affected. Firefox is my preferred browser. Help me fix this.

Asked by tbenedict 5 hours ago

Last reply by cor-el 2 hours ago

Firefox stopping all page interactions while watching videos

ever time i watch something i will go to pause it and noting will happen and if hover over a video and preview it won`t stop until i close the tab how do i turn this off?… (read more)

ever time i watch something i will go to pause it and noting will happen and if hover over a video and preview it won`t stop until i close the tab how do i turn this off?

Asked by Fealion stuff 2 hours ago

Youtube

Greetings, I'm a user of Mozilla, it's my main browser. I use it for everything and especially for Youtube. But, recently, some changes have appeared and not for better… (read more)

Greetings,

I'm a user of Mozilla, it's my main browser. I use it for everything and especially for Youtube. But, recently, some changes have appeared and not for better. I don't know why or if it's only me. The thing is Youtube is not like the real site but something else and so i lose options or settings. I don't have anymore the mutiple screen size options. There's a button that says "watch this on Youtube" while i'm litteraly on Youtube.. And now i want to watch a video with a age restriction and it'tells me i have to be connected to Youtube while i'm connected.

Can someone answer me about this or make it noticed by Mozilla employees ?

Thanks

Asked by User851563165 3 hours ago

Facebook Messenger Video Calling/Chat

Hello. I am not familiar with this end to end encryption that Facebook now does for Messenger but now when I try to use Video Calling/Chat it tells me it is not supported… (read more)

Hello. I am not familiar with this end to end encryption that Facebook now does for Messenger but now when I try to use Video Calling/Chat it tells me it is not supported by my browser, Firefox. I have never had any problems with it before. Is there a fix? Thanks

Asked by wolfdad 1 week ago

Last reply by wolfdad 4 hours ago

Information regarding release schedule for month of July.

For the last few months Firefox has released a stable version and a matching ESR version for OS's that are no longer supported. Firefox stable version had a major monthl… (read more)

For the last few months Firefox has released a stable version and a matching ESR version for OS's that are no longer supported. Firefox stable version had a major monthly release and a minor update as needed. For the next release scheduled in July I see a stable version of 128.0 with two matching ESR versions. I'm trying to understand the difference between the two ESR versions. The two versions advertised as ESRs are 128.0 + 115.13.

https://whattrainisitnow.com/calendar/

Thanks.

Asked by FfoxUser 7 hours ago

Last reply by jscher2000 - Support Volunteer 4 hours ago

How to sort and view history by date?

How to sort and view history by date in firefox? if we go to the history tab it automatically sorts by creating sections of , "today","yesterday" and then directly for "l… (read more)

How to sort and view history by date in firefox? if we go to the history tab it automatically sorts by creating sections of , "today","yesterday" and then directly for "last 7 days" that too doesnt have the exact date. how can i exactly view the data of a particular date past yesterday?

Asked by varadraut19 12 hours ago

Last reply by cor-el 4 hours ago

Mozilla Firefoz crashes multiple times after waking laptop from sleep

The behavior began with fifteen to twenty crash messages appearing. After which the browser would stop responding and be unable to reach out to the internet. Network con… (read more)

The behavior began with fifteen to twenty crash messages appearing. After which the browser would stop responding and be unable to reach out to the internet.

Network connectivity was confirmed as I was able to access my VPN and corporate teams.

I submitted as many crash reports as I could. Eventually the crash reporter ceased to function. The message is:

Firefox had a problem and crashed. Unfortunately, the crash reporter is unable to submit a report for this crash.

Details: expected value at line 1 column 1

Only a full reboot of the machine restored functionality but only temporarily. It returns after being put into sleep mode.

Running firefox in safe mode does not restore functionality. The behavior persists.

I am fully up to date according to firefox.

I am running a Lenovo Thinkpad Windows 11.

Asked by Candlejack 1 week ago

Last reply by Candlejack 5 hours ago

Firefox opens "off screen"

Greetings support team. The problem is a bit complicated and I could't find anything similar to it on the net, so I'll try to explain in details what happened. One day af… (read more)

Greetings support team. The problem is a bit complicated and I could't find anything similar to it on the net, so I'll try to explain in details what happened. One day after opening the browser I noticed that it didn't launch(there was no window). After opening it again I saw that all of my previously opened tabs were gone. After that I closed Firefox and went to check the task manager. I found that Firefox was still running after closing it. I couldn't wrap my head around it and killed the programm. Then I opened it again and got the same results: first launch: no Firefox window(nothing on the taskbar either), secound launch: one empty tab. After that I opened a new tab in Firefox through task manager and my screen "swiped right", I got access to Firefox window with all of my previous tabs, but all the other programms I had opened on the taskbar were gone. Somehow Firefox opens outside my screen on a "separate one" every first time I launch the app, and the only way to switch between "screens" is to open a new tab through task manager or launch a program that was previously active to switch back to previous "screen". It is also impossible to switch between opened windows on different "screens" using gestures on the touchpad or "Alt" + "Tab". I use a laptop and never even tried to attach/connect a second monitor. I don't have another monitor attached via bluetooth or any other means in device manager. I have the latest verion of windows 10 installed and updated. I have another PC, where I use the same Firefox with the same addons on the same Mozilla account, which has no such issues. I have tried renaming the file called "xulstore.json" to "xulstore.old" or deleting it entirely, this didn't resolve the issue.

Asked by nab.layk 15 hours ago

Last reply by jscher2000 - Support Volunteer 7 hours ago

firefox updated to 127.0 some stuff broke

this site sucks by the way keeps eating what i type Firefox version 127.0 Ubuntu 22.04.4 bookmarks toolbar under address bar broken setting set correctly for it to be t… (read more)

this site sucks by the way keeps eating what i type

Firefox version 127.0 Ubuntu 22.04.4

bookmarks toolbar under address bar broken setting set correctly for it to be there and there is a blank space for it to be there but none of my bookmarks that are in that folder show up changing the settings make the blank bar disappear and come back see screenshot.

Firefox home page is missing even though it is set to display just get blank screen on both new tabs and at start up of browser even though it is set to show Firefox start screen.

now every time i start Firefox it demands my master password for my passwords? just hitting cancel makes it go away though.

right click copy only works like 1/4 the time allot of the time the even though the text is highlighted copy is greyed out but using control+c usually works. that one has been happening a wile though.

Asked by kurt none 9 hours ago

Last reply by TyDraniu 9 hours ago

Private Windows Separating Against my Will

Even though I have browser.privateWindowSeparation.enabled set on "false", private windows appear separate regardless and it is bothering me. I restarted my browser, logg… (read more)

Even though I have browser.privateWindowSeparation.enabled set on "false", private windows appear separate regardless and it is bothering me. I restarted my browser, logged out and then back in, toggled the setting on and off again, but the damn thing stays in this uncomfortable spot that would be awkward to explain as opposed to simply having it blend in with the other windows innocuously. How do I fix this?

Asked by GremlinBox 2 days ago

Last reply by TyDraniu 15 hours ago

Private browsing window appearing in taskbar

The icon for private browsing has recently re-appeared on my taskbar despite having browser.privateWindowSeparation.enabled set to false in about:config. I've had this s… (read more)

The icon for private browsing has recently re-appeared on my taskbar despite having browser.privateWindowSeparation.enabled set to false in about:config.

I've had this setting configured ever since the update which completely changed the appearance/behavior or private browsing and it has worked correctly up until today (14/06/24).

Is there a new setting that I have to adjust in order to "merge" the windows together as I'm not a fan of having the private browsing icon on my taskbar.

Asked by danh132345 18 hours ago

Last reply by TyDraniu 15 hours ago

restore my settings

When I open my emails, I get an automatic default to email REPLY. I cannot open my emails for reading and attachments. Also, I no longer get the time of the email listed.… (read more)

When I open my emails, I get an automatic default to email REPLY. I cannot open my emails for reading and attachments. Also, I no longer get the time of the email listed. How do I restore my settings?

Asked by westart1 15 hours ago

remove firefox relay from right click menu

Hi there, I'd like to know if there is a way to remove firefox relay from the context menu, as per screenshot. I really like the relay icon on the email fields, but I do… (read more)

Hi there,

I'd like to know if there is a way to remove firefox relay from the context menu, as per screenshot. I really like the relay icon on the email fields, but I don't want it to show on the context menu and I found no such option on the relay extension. Is there a solution to this?

Thank you

Asked by Debra 1 day ago

Last reply by Debra 16 hours ago