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Program won't load in windows 10

VPN program won't load. Had it for a month, stopped working yesterday. Uninstalled/reinstalled, verified all directories were removed, did a registry scan and removed the… (read more)

VPN program won't load. Had it for a month, stopped working yesterday. Uninstalled/reinstalled, verified all directories were removed, did a registry scan and removed the registry entry.

Using Windows 10, when I launch the app it does nothing, no window opens.

Asked by dughoward 1 year ago

Answered by gaguilera 1 year ago

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Hide the dock icon on macOS?

Does anyone know if there is a way to hide the dock icon for Mozilla VPN when running on macOS? Maybe a terminal command? Or do we need Mozilla to update the app to inc… (read more)

Does anyone know if there is a way to hide the dock icon for Mozilla VPN when running on macOS? Maybe a terminal command? Or do we need Mozilla to update the app to include this functionality?

Everything can be done from the menubar icon and dropdown, so there's no need for the app icon to clutter by dock and app switcher (⌘-tab)

Asked by Tim Erickson 1 year ago

Answered by user3720726 1 year ago

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Mozilla VPN not updating

I have Mozilla VPN 1.4.0.0 operating on Windows 10 on a desk computer. For the last few days, when I start Mozilla VPN, a notice at the top of the small window says an up… (read more)

I have Mozilla VPN 1.4.0.0 operating on Windows 10 on a desk computer. For the last few days, when I start Mozilla VPN, a notice at the top of the small window says an update is available. When I click on the link to update, a short message at the bottom of the window comes on for a few seconds that says the update has started. However, I see no indication that an update was made. The update notice remains at the top of the window. I have tried this on different days with the same result. How do I make the update? Thank you.

Asked by rremailinfo-util 1 year ago

Answered by user3720726 1 year ago

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Can you switch the Mozilla VPN to ON automatically on application startup?

NOTE : This is not referring to loading the application at startup of the operating system I can't find a way to make Mozilla VPN software automatically switch to ON when… (read more)

NOTE : This is not referring to loading the application at startup of the operating system

I can't find a way to make Mozilla VPN software automatically switch to ON when the application starts, I would like this to be an option if possible, unless I am missing something? I am running the Windows 10 and iPhone versions of the application, and I cannot make either of them start automatically.

Does anyone know how to do so? Or is this going to be part of a future update to the service?

Asked by Leon 1 year ago

Answered by Eve 1 year ago

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Mozilla VPN

I am running Mozilla VPN on an LG X power 2 mobile phone. As the name implies this phone has double the battery capacity of other phones. Mozilla VPN appears to be a re… (read more)

I am running Mozilla VPN on an LG X power 2 mobile phone. As the name implies this phone has double the battery capacity of other phones. Mozilla VPN appears to be a real energy hog, sucking my battery dry very quickly. Is this normal? Why would a VPN app use so much power? Is there any way to limit or at least reduce the high energy use? I know, that's three questions, but I hope someone can help. Thanks!

Asked by macadavyca 1 year ago

Answered by gaguilera 1 year ago

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Disney Plus connection

I'm in Canada, and trying to access the US version of Disney Plus (there's a show which has a new season, which is only available in the US for now). I cleared my history… (read more)

I'm in Canada, and trying to access the US version of Disney Plus (there's a show which has a new season, which is only available in the US for now). I cleared my history/cache/cookies, and turned on the VPN to indicate I'm in the US, but the login screen goes blank on Disney Plus. Any suggestions for how I can get this to work?

Asked by simon.strauss 1 year ago

Answered by jzapata1 1 year ago

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Mac 10.13 (high sierra) download link

Just bought the service, It was not mentioned that 10.14 is the lowest the VPN supports now. Does anyone know how to access a version of the VPN that allowed 10.13? Thank… (read more)

Just bought the service, It was not mentioned that 10.14 is the lowest the VPN supports now. Does anyone know how to access a version of the VPN that allowed 10.13?

Thanks in advance!

Asked by sam rad 1 year ago

Answered by sam rad 1 year ago

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Mozilla vpn

I purchased Mozilla vpn recently. i cannot connect to internet when the vpn is disabled... is this right? Thanks in advance.

FPN -> Mozilla VPN

Asked by lsiddell 1 year ago

Answered by lsiddell 1 year ago

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(Solved) System Freezes After a Few Minutes

Currently trying out Mozilla VPN on Trisquel Etiona (based on Ubuntu Bionic Beaver). It's not the most popular Linux distro but I was able to figure out the VPN's depende… (read more)

Currently trying out Mozilla VPN on Trisquel Etiona (based on Ubuntu Bionic Beaver). It's not the most popular Linux distro but I was able to figure out the VPN's dependencies and get it to work on my system. The problem is that it only works for about 2-3 minutes before my other applications start to freeze and I need to do a hard reboot. Even if I pkill the VPN, it's still shown as running in the terminal. The system permanently hangs if I try to do a normal shutdown. It's very strange and consistently happens within 2-3 minutes of activating the VPN. Nothing pops up in the log so there's not much to share. The bug happens whether I install it from the PPA or if I compile it from Github.

I can think of a number of possible causes (maybe Qt isn't working properly, maybe I have a very specific network issue, conflicting dependencies, bad Wi-Fi, etc), but I was wondering if anyone else had a similar issue. I'm not terribly tech-literate but I followed the Github Readme to the letter. Can't fault Mozilla for this since they technically don't support my OS. I'd just really like to get it to work somehow but I couldn't find anyone else who had this issue.

Still love what Mozilla is trying to do and thanks to the devs/community for putting in the work, whether or not I'm able to enjoy it too.

EDIT

I've been experimenting some more and it seems that my kernel just needed an update, otherwise Wireguard gets fussy. It explains why nearly no one else has had this issue. If you're working on an older Linux kernel and something like this happens, it might be worth looking into a kernel update. Works really well now.

Asked by Acidy 1 year ago

Answered by jzapata1 1 year ago

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Mozilla VPN issue and feedback.

Hello, Overall Mozilla VPN is great, and at a great price! Every so often though the VPN just automatically disconnects (I have only experienced this on mobile). It is no… (read more)

Hello, Overall Mozilla VPN is great, and at a great price! Every so often though the VPN just automatically disconnects (I have only experienced this on mobile). It is not the end of the world, it seemed to occur less with the new update. Just wondering why this might be. Also, some feedback: I think it would be really nice to have the location selector for the VPN as a map (and the user can select the counry/city they want to connect to) instead of just a list.

Thanks.

Asked by Edward 1 year ago

Answered by gaguilera 1 year ago

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Mozilla VPN internet speed loss?

I currently have a VPN provider and it slows my internet connection by 3/4ths for the download and minimal on the upload. What loss will I have using Mozilla VPN? Thank… (read more)

I currently have a VPN provider and it slows my internet connection by 3/4ths for the download and minimal on the upload. What loss will I have using Mozilla VPN? Thank you for your assistance.

Asked by TravelURWay2Day 1 year ago

Answered by Eve 1 year ago

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Configuring exceptions for particular domains

Amazon prime video blocks me when I try accessing it with the VPN on, is there a way I can turn it off just for amazon while keeping it on for all other traffic? Thanks! … (read more)

Amazon prime video blocks me when I try accessing it with the VPN on, is there a way I can turn it off just for amazon while keeping it on for all other traffic? Thanks!

Asked by Jonathan Munz 1 year ago

Answered by la3amon 1 year ago