Showing questions tagged: Show all questions
  • Solved

Cannot download Mozilla VPN on my Samsung 8 android

While I easily downloaded Mozilla VPN on 2 of my PCs and an iPad, I cannot download it onto my Samsung 8 or my wife's Samsung 6 androids. I've tried it a number of times… (read more)

While I easily downloaded Mozilla VPN on 2 of my PCs and an iPad, I cannot download it onto my Samsung 8 or my wife's Samsung 6 androids. I've tried it a number of times. I just tried uninstaling the Webroot security software on the phone, but still no luck. Every time I try to download it says "Pending", and the progress circle just goes around in circles.

Asked by jackmorgan43 1 month ago

Answered by gaguilera 1 month ago

  • Solved

vpn install on another person's computer

The vpn states that it can be installed on 5 devices. Does that include a friend's computer. We tried yesterday, no success. Firefox sent 3 codes to me for the friend to… (read more)

The vpn states that it can be installed on 5 devices. Does that include a friend's computer. We tried yesterday, no success. Firefox sent 3 codes to me for the friend to verify that I authorized the install which he did. No successful install of vpn on friend's computer.

Asked by Steveo 1 month ago

Answered by gaguilera 1 month ago

  • Solved

Getti/ng Mozilla VPN on second tablet

I have installed Mozilla VPN and used it a couple of times on my laptop to ue. I have also paid for it I think, I certainly provided my card details. All this happene… (read more)

I have installed Mozilla VPN and used it a couple of times on my laptop to ue. I have also paid for it I think, I certainly provided my card details. All this happened earlier this week. I am trying to use it on my tablet. Help says go to this link (vpn.etc) , login to your account and then download VPN. Sounds good but it doesn't happen - instead I'm asked to start a subscription and give my card details and agree to a second lot of charges. I don't think it's a confidence trick but it could be. I signed up for Mozilla VPN on the understanding that I could use it on 5 devices or profiles. Hope you can sort me out, thanks.

Asked by peterjralph1 3 months ago

Answered by jzapata1 3 months ago

  • Solved
  • Archived

VPN for Android "Get started" loop

I have already successfully installed Mozilla VPN on two of my Windows 10 devices. I have downloaded and installed the Android version to my phone. The first screen has a… (read more)

I have already successfully installed Mozilla VPN on two of my Windows 10 devices. I have downloaded and installed the Android version to my phone. The first screen has a button "Get started", which I click. This takes me to a Mozilla Sign In screen, where I click the button "Sign in". I am now taken back the the Get started screen.....and so on in a loop. I have tried uninstalling the app and starting again. This does not work. Any ideas?

Asked by michael.walker002 7 months ago

Answered by BH2000 6 months ago

  • Solved
  • Archived

vpn issue

I recently replaced my android tablet and when trying to activate the vpn it is asking me for my credit card info as if I was signing up for the first time. I have trie… (read more)

I recently replaced my android tablet and when trying to activate the vpn it is asking me for my credit card info as if I was signing up for the first time. I have tried to make sure the old tablet was removed from my account. This is the same model though. I'm already paying the monthly fee. I'm not sure how to get this working.

Thanks for any help.

Asked by kc4gia1 6 months ago

Answered by gaguilera 6 months ago