• Archived

Automatic FF Updates needing user to log in

We have several servers with Firefox installed and automatic updates enabled to include "When Firefox is not running". However, our security scans indicate that the versi… (read more)

We have several servers with Firefox installed and automatic updates enabled to include "When Firefox is not running". However, our security scans indicate that the version is out of date. We have to connect to the box and finish the updates. The current version is at 103.0.1 and the previous version was above 100 (failing to remember exact version). Is there a way to ensure that Firefox remains up to date without connecting to the server?

Asked by vince321 1 year ago

Last reply by vince321 1 year ago

  • Archived

Permission Problem with Camera

We have a customer using our SaaS solution running through Firefox 91.12.0 ESR. The web application we provide requires access to the camera on the local machine so we ca… (read more)

We have a customer using our SaaS solution running through Firefox 91.12.0 ESR. The web application we provide requires access to the camera on the local machine so we can capture a photo. We give them instructions and they configure their instance of Firefox to ALLOW access to the camera, along with several other adjustments (like allowing pop-ups, and no autofill).

However, whenever they restart Firefox the camera permission reverts back to the DEFAULT of Always Ask. The other settings adjustments we make, like pop-ups and no autofill stick around, but not the camera setting.

We've checked the PREF.js file in the Profile folder and that doesn't appear to be a problem. On our in-house machines we are running the same version of Windows and Firefox and cannot reproduce the problem.

The customer has recently applied the upgrade from an earlier version of Firefox ESR to 91.12.0. The customer has also imaged the PC and copied over to a large number of additional machines for use around their organization. This problem is causing a serious disruption to their deployment of the updated PC's as we work with them to try and troubleshoot the problem.

Any ideas on what to try would be appreciated.

Asked by mfranke62 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Group Policy is applied but no changes

We use GPO to push out our Firefox homepage and bookmarks. I get totally different results for each user, some will make changes right away if I add a new book marks, but… (read more)

We use GPO to push out our Firefox homepage and bookmarks. I get totally different results for each user, some will make changes right away if I add a new book marks, but they don't see older ones?

I decided to build a few test machines (we don't have time to build a dev envir) and it applies the GPO for the home page but not the bookmarks, I can see the book marks in the registry even but nothing on firefox. Anyone have a guess?

thanks David

Asked by david.kafrissen 1 year ago

Last reply by Mike Kaply 1 year ago

  • Archived

Need an option to completely disable location protection

Some users in my organization have been complaining about FireFox location protection since the update to 103.0.2. We would like an option to completely disable this "fea… (read more)

Some users in my organization have been complaining about FireFox location protection since the update to 103.0.2. We would like an option to completely disable this "feature". Our users are complaining about having to individually make exceptions via the shield icon and selecting custom and unchecking all boxes does not work for our use case scenario. Is there any option to disable this completely or are there plans in future releases to allow us a disable feature (like you used to have) or is the only solution to switch our users to Chrome? Thanks

Asked by john.reeves 1 year ago

Last reply by Mike Kaply 1 year ago

  • Archived

Firefox locked file persisting

I have an issue on a Mac OS Server environment with home folders. The user's login to the MAC which authenticates to the Open Directory MAC server giving home folders to … (read more)

I have an issue on a Mac OS Server environment with home folders. The user's login to the MAC which authenticates to the Open Directory MAC server giving home folders to the logged-on users that reside on the server and not the local workstation. Users commonly use different computers to log in. What we're finding is that the users are increasingly getting the error message that a copy of firefox is open and firefox cannot open.

Removing the lock file solves the issue.

cd ~/Library/Application\ Support/Firefox/Profiles/ cd uniqueid.default rm -rf .parentlock

Is there a way to avoid this? We have the most current version of FF installed.

Asked by andrew184 1 year ago

Last reply by Mike Kaply 1 year ago

  • Archived

Preventing access to about: pages, specifically about:logins

Hi, I've been tasked to make some changes to the way users deal with logins and passwords in the office. So, in short, one of the issues is this: is there ANY way to dis… (read more)

Hi,

I've been tasked to make some changes to the way users deal with logins and passwords in the office. So, in short, one of the issues is this: is there ANY way to disable (I'd say "hide" is more accurate) the about:logins page on Firefox?

  • pref.privacy.disable_button.view_passwords (with a lock pref) in autoconfig only disables the "View saved logins" button in Settings.

As for policies:

  • a few policies for blocking about: pages do exist - BlockAboutAddons/Config/Profiles/Support, but can't find one, say, "BlockAboutLogins" or something like that.
  • PasswordManagerEnabled set to false disables the password manager completely, including about:logins, password autofill is disabled as well - not what I need.
  • WebsiteFilter, as expected, doesn't treat about: as a protocol, so it can't be done there either.


Any help is appreciated. Thanks in advance!

Asked by slavev16 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox ESR 102.1 Download

Why isn't firefox ESR 102.1 available for download via this link, it still downloads 91.12 which has vulnerabilities. https://www.mozilla.org/en-US/firefox/enterprise/ … (read more)

Why isn't firefox ESR 102.1 available for download via this link, it still downloads 91.12 which has vulnerabilities. https://www.mozilla.org/en-US/firefox/enterprise/ I found it after digging around but it was a hassel.

Asked by pclowes1 1 year ago

Last reply by James 1 year ago

  • Solved
  • Archived

Firefox ESR 91.12

Hello, Qualys is detecting Vulnerabilites on our Firefox ESR 91.12 Versions which were patched by MFSA2022-29. It is showing Vulnerabilities because MFSA2022-30 lists CV… (read more)

Hello, Qualys is detecting Vulnerabilites on our Firefox ESR 91.12 Versions which were patched by MFSA2022-29.

It is showing Vulnerabilities because MFSA2022-30 lists CVE's for ESR 102.X and we are on 91.12.

Is there anywhere I can go to get a list of all Vulnerabilities on 91.X to show our Security team, I believe CVE-2022-36314 and CVE-2022-2505 are not present in 91.12 because they are not listed in https://www.mozilla.org/en-US/security/advisories/mfsa2022-29/ but need evidence

Thank You,

Asked by mriley1 1 year ago

Answered by Mike Kaply 1 year ago

  • Archived

Post-installation return codes for Mozilla Firefox application.

I am deploying Mozilla Firefox using Intune. The application is deployed no problem but there is always the error in Intune portal. I was told that Mozilla Firefox has c… (read more)

I am deploying Mozilla Firefox using Intune. The application is deployed no problem but there is always the error in Intune portal. I was told that Mozilla Firefox has custom return codes to indicate post-installation behavior. That is why though the application itself is installed and works properly on the device, Intune portal does not know the status of the installation and gives the error. This error causes a lot of issues to the further application management. Dose any one knows what those codes are? Or maybe can point into the correct direction on how to get them. Thank you.

Asked by max.plokhuta 1 year ago

Last reply by Mike Kaply 1 year ago

  • Solved
  • Archived

Captcha hidden with a screen

I am using Firefox ESR 102.2.0 version which I updated yesterday. Now when I try to login to my account on "https://myaccount.hdfclife.com/login", the captcha is covered … (read more)

I am using Firefox ESR 102.2.0 version which I updated yesterday. Now when I try to login to my account on "https://myaccount.hdfclife.com/login", the captcha is covered and I can not read it. See the attached file.

It was working fine in the previous esr release 102.1.0. I have tested it with a new profile and captcha is visible in 102.2.0 version.

My query is about the cause of this issue and how can I fix it. I have checked and found that this issue does not appear on other websites. If there is an issue with the profile it should be with other websites which is not the case.

Please help

Asked by AjayC 1 year ago

Answered by cor-el 1 year ago

  • Archived

Issues with Blackboard and Zoom with Enhanced Protection

I am an administrator at a university and we use Blackboard and Zoom as a couple of the tools at our university. We install Firefox on all of our PCs across campus. After… (read more)

I am an administrator at a university and we use Blackboard and Zoom as a couple of the tools at our university. We install Firefox on all of our PCs across campus. After a recent update, when our instructors try to launch Zoom using the integration setup in Blackboard, the meeting fails to launch. We have found that disabling Enhanced Protection fixes this issue. Is there a way to add this exception to an install file that can be sent across many PCs on our campus? We have hundreds of PCs and going from one to another to install this exception would not be practical.

Do you have any suggestions? Justin

Asked by Justin.Bronstein 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

ESR: downloading via website still delivers old version for macOS (Firefox 91.13.0esr) instead of 102.2.0

When downloading Firefox ESR via the website for macOS (https://download.mozilla.org/?product=firefox-esr-latest-ssl&os=osx&lang=en-US) one still receives the old… (read more)

When downloading Firefox ESR via the website for macOS (https://download.mozilla.org/?product=firefox-esr-latest-ssl&os=osx&lang=en-US) one still receives the old 91.13.0 version instead of the current release 102.2.0. Can you please fix this?

Asked by contact711 1 year ago

Last reply by thecapcut15 1 year ago

  • Archived

migration

Hi We have had FF ers for some time. The old "no longer employed" sccm manager had the 64 bit version install in the x86 dir. We are now trying to use Qualys for patchin… (read more)

Hi We have had FF ers for some time. The old "no longer employed" sccm manager had the 64 bit version install in the x86 dir. We are now trying to use Qualys for patching. How can i move the 12k users bookmarks to the correct install path so Qualys can update when needed. Thanks TJ

Asked by buccaneerblitz 1 year ago

Last reply by Mike Kaply 1 year ago

  • Archived

Content doesn't fit Firefox window on Linux via VNC

Steps: Open Linux server via VNC Open Firefox Search the term "test" Issue: The google result page doesn't fit into the window and has a horizontal scrollba… (read more)

Steps:

  • Open Linux server via VNC
  • Open Firefox
  • Search the term "test"

Issue:

  • The google result page doesn't fit into the window and has a horizontal scrollbar to see content on the right hand side

Note: I need my website to fit into browser properly at 100%(default) zoom itself for the purpose of automation because changing zoom level via selenium automation to press ctrl and minus 3 times causes unexpected behavior like even though value is filled in a textbox, it doesn't get sent in the API request payload. (Python 3.4.3, Selenium 3.12.0, GeckoDriver 0.31.0)

Versions:

  • Ubuntu 14.04.6
  • Firefox 91.13.0ESR
  • VNC: Tight VNC Viewer 2.8.63 OR Real VNC Viewer 6.22.515

Asked by smita.v.patankar 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Url print

Hi, I have a domain network that use an app open it in mozilla firefox.when we want to print a page the url address of app print with page in top and bottom of the page… (read more)

Hi, I have a domain network that use an app open it in mozilla firefox.when we want to print a page the url address of app print with page in top and bottom of the page. 1- i want that url dont print with it page 2- how i distribute this config to all clients with group policy? Note: when i changed the margin options that url would be removed from print page.but i want do this for all page and clients.

Asked by S.kh.hosseini 1 year ago

Last reply by Mike Kaply 1 year ago

  • Archived

Unable to configure the firefox policy for Proxy in Intune

OMA-URI: ./Device/Vendor/MSFT/Policy/Config/Firefox~Policy~firefox/Proxy Value (string): <enabled/> <data id="ProxyLocked" value="true | false"/> <data i… (read more)

OMA-URI:

./Device/Vendor/MSFT/Policy/Config/Firefox~Policy~firefox/Proxy Value (string):

<enabled/> <data id="ProxyLocked" value="true | false"/> <data id="ConnectionType" value="none | system | manual | autoDetect | autoConfig"/> <data id="HTTPProxy" value="https://httpproxy.example.com"/> <data id="UseHTTPProxyForAllProtocols" value="true | false"/> <data id="SSLProxy" value="https://sslproxy.example.com"/> <data id="FTPProxy" value="https://ftpproxy.example.com"/> <data id="SOCKSProxy" value="https://socksproxy.example.com"/> <data id="SOCKSVersion" value="4 | 5"/> <data id="AutoConfigURL" value="URL_TO_AUTOCONFIG"/> <data id="Passthrough" value="<local>" >="" <data="" <="" p=""></data>


This has mixure of String and Integer , when we configure as string and use one from the above or leaving blank or setting only string , it failed the policy with error - -2016281112

Asked by kamal.manoranjith 1 year ago

Last reply by Mike Kaply 1 year ago

  • Archived

Looking for End Of Life (EOL) dates

We have about 35 versions of firefox running across the enterprise (38 to 91) and I have been tasked to update the EOL dates for all versions we have to help bring things… (read more)

We have about 35 versions of firefox running across the enterprise (38 to 91) and I have been tasked to update the EOL dates for all versions we have to help bring things up to speed and know what is/is not supported.

I found this page with release dates (https://www.mozilla.org/en-US/firefox/releases/) but nothing about when a version has reached it's EOL. Any help would be appreciated.

Asked by david.burrows 1 year ago

Last reply by James 1 year ago

  • Archived

OCSP validation failing.

Hi, Background: a few months ago I had to redeploy the CA for a network I manage. I was able to do so and publish the new intermediate CA's cert via Active Directory. Sin… (read more)

Hi, Background: a few months ago I had to redeploy the CA for a network I manage. I was able to do so and publish the new intermediate CA's cert via Active Directory. Since then, I've updated certs on webhosts with certs from the new CA. Whenever a user uses FF (version 91.12.0) to browse to a site with the newly signed cert, I get an error stating "sec_error_ocsp_old". I've been able to temporarily advise users to disable OCSP Validation in FF security settings, but I'd REALLY like to fix this.

Other browsers (Edge, Chrome, Opera) all load the sites without issue.

Using this the below article, I double checked the time settings on the CA, Webserver, and clients: https://support.mozilla.org/en-US/kb/troubleshoot-time-errors-secure-websites

All the machines/VMs in question show the same time source, time, time zone, and sync interval.

I'm at a loss for what is happening. Any help would be greatly appreciated.

Asked by kaz.szydlo 1 year ago

Last reply by Mike Kaply 1 year ago

  • Solved
  • Archived

Can no longer play media with Firefox ESR 102.x

Hello, ever since we moved endpoints from Firefox ESR 91.13 to 102.3, it has become impossible to play any media with Firefox. No video will play in youtube, for instanc… (read more)

Hello, ever since we moved endpoints from Firefox ESR 91.13 to 102.3, it has become impossible to play any media with Firefox.

No video will play in youtube, for instance (it just loads endlessly as if it would start, but it doesn't).

Can't use radio websites either. Anything with a "play" button (video or sound) does nothing.

This has been tested with a clean profile, a clean install, after allowing autoplay in the settings.

Is there any info on what exactly changed between ESR 91 and 102 that might explain this ? There has been no system change, If I reinstall 91 instead it works again as usual.

No issues anywhere else on the endpoints (Edge, Windows), this is on Windows 10 if it makes any difference.

Tanks for any help on this.

Asked by OdeonFF 1 year ago

Answered by OdeonFF 1 year ago

  • Solved
  • Archived

Firefox Window Closes Unexpectedly

Environment: Version: 102.3.0esr Build ID: 20220912135840 OS: Windows_NT 10.0 19044 Issue: I had Firefox window 1 opened in virtual desktop 1, then I switched t… (read more)

Environment:

  • Version: 102.3.0esr
  • Build ID: 20220912135840
  • OS: Windows_NT 10.0 19044

Issue: I had Firefox window 1 opened in virtual desktop 1, then I switched to virtual desktop 2 and open Firefox window 2 there. After using window 2 for some time, I switched back to virtual desktop 1 and found Firefox window 1 was gone. I checked `about:support` page but found no crash report there. I don't know what's going wrong.

Asked by yzhaocl1024 1 year ago

Answered by yzhaocl1024 1 year ago