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  • Solved

How do I restore the drop-down arrow in the address bar

The new version of Firefox has removed the drop-down arrow from the address bar, a feature I use several times a day. Previously, there was a way to restore this by set… (read more)

The new version of Firefox has removed the drop-down arrow from the address bar, a feature I use several times a day.

Previously, there was a way to restore this by setting a number of "browser.urlbar" options to "False." However, these are currently set at False.

Please advise. Without the drop-down arrow, Firefox is not useful at all.

Asked by nullisland 1 month ago

Answered by Shashank Shekhar 1 month ago

  • Solved

Selecting specific search results in google

Mission is to select some of my google search results (links) in order to copy their urls using Firefox add-on Copy Selected links. It use to work that by pressing Ctrl I… (read more)

Mission is to select some of my google search results (links) in order to copy their urls using Firefox add-on Copy Selected links. It use to work that by pressing Ctrl I could select with mouse left button different links in search results but now it is selecting all previous links as well and I cannot have a control over the selections. I want only some of the links in google not all. Are you able to help me?

Asked by erik27 3 months ago

Answered by jscher2000 3 months ago

  • Solved

Firefox is suddenly and erroneously blocking my access to my bank, due to "security", but I'm using a VPN. How do I override the block? There is no lock icon on the address.

Since the last update, Firefox is erroneously blocking my access to my bank, due to "security", but I'm using a VPN. How do I override the block? There is no lock icon on… (read more)

Since the last update, Firefox is erroneously blocking my access to my bank, due to "security", but I'm using a VPN. How do I override the block? There is no lock icon on the address.

Asked by marsh.ks 4 days ago

Answered by jscher2000 4 days ago

  • Solved

How can I fix firefox tabs crashing?

Ever since the end of February Firefox has had a habit of crashing on me at random, usually just a tab or so but there's been times where the whole browser just ups and c… (read more)

Ever since the end of February Firefox has had a habit of crashing on me at random, usually just a tab or so but there's been times where the whole browser just ups and crashes. I am using Firefox 73.0.1 (64-bit) on a Windows 7 Professional computer.

1. This mainly occurs when viewing a video (mostly Youtube), scrolling down on pages, or opening or switching to a new tab.

2. Beforehand if there were issues it would take a few seconds to load the tab, now it just instantly crashes.

3. I've tried uninstalling and re-installing, clearing everything, turning off add-ons, and changing options and nothing has worked. At best, I've stopped it from crashing on launch and disabling add-ons.

4. This issue does not happen on other browsers, nor has my computer shown any unusual behavior.

5. It did not start immediately with the new update, which I got the 20th. It started occurring a week or so after.

Asked by krazykopter96 4 months ago

Answered by krazykopter96 4 months ago

  • Solved

Unable to connect to several financial sites.

Trying to connect to several of our financial sites we get a "System Error" message after logging in. Only happens to two sites that have worked before. Logging in with E… (read more)

Trying to connect to several of our financial sites we get a "System Error" message after logging in. Only happens to two sites that have worked before. Logging in with Explorer works fine.

Thanks,

Bob

Asked by bob169 1 week ago

Answered by bob169 6 days ago

  • Solved

Update to Firefox 78.0.2

Obtaining the full Firefox download from https://www.mozilla.org/en-US/firefox/all/ has worked through versions 78.0.1. It is not showing version 78.0.2, which is now av… (read more)

Obtaining the full Firefox download from https://www.mozilla.org/en-US/firefox/all/ has worked through versions 78.0.1. It is not showing version 78.0.2, which is now available (it still only downloads 78.0.1). The full download from this web site through version 78.0.1 has updated Firefox *AND* the Mozilla Maintenance Service. Downloading the 78.0.2 update via the browser only updates the browser, but not the Mozilla maintenance service. Does it matter anymore? Will this be fixed, perhaps via the migration to Firefox accounts? Maybe this service is no longer required for more recent versions of Firefox?

Up to now I have used the URL https://www.mozilla.org/en-US/firefox/all/ to download and test new versions of Firefox on various machines. It is somewhat troubling that this option does not appear to be working. Does anyone know if this is a temporary hiccup or a permanent change?

This may be a question for Mozilla people to answer.

Thanks

Asked by BSODboomerang 6 days ago

Answered by jscher2000 6 days ago

  • Solved

I CANT GET ON TO TESCO'S AGAIN????

Hi, IM having trouble getting on to TESCO.COM , i can get on with GOOGLE but with Firefox it keep saying :- == Oops... It looks like something is not right If you are s… (read more)

Hi, IM having trouble getting on to TESCO.COM , i can get on with GOOGLE but with Firefox it keep saying :-

==

Oops... It looks like something is not right

If you are seeing this page it is because your browser has failed some security checks

You may still be able to browse our site to find the feature or store you're looking for. Go to homepage, Contact Us, Site Map.

If you continue having trouble please contact our customer service helpline on: 0800 323 4040

Reference Id: 18.79476768.1594138726.1d58126e

=

THIS keeps on happening at least 6 - 8 a year. ive cleared the cache off Firefox, rebooted it, got a now TESCO site and it is still the same. Yet Google fires up all right all the time. I have got 3 pc of a type and they all can get TESCO without any trouble. Ive been with you for 20yrs and am reluctant to change noW. Tesco just say your better of using Google than Firefox, which isn't much help. Yes they can get me on (sometimes) but they all ways say Google is the one really.

There must be something i can do?

Asked by ron1011 1 week ago

Answered by FredMcD 1 week ago

  • Solved

Basic HTML 5 website not working since installing 78.01 win7

Since updating Firefox to 78.01 (I haven't updated recently so have skipped a few versions) a basic HTML5 website no longer works, the page based on a Uniflip brouchre do… (read more)

Since updating Firefox to 78.01 (I haven't updated recently so have skipped a few versions) a basic HTML5 website no longer works, the page based on a Uniflip brouchre doesn't load correctly http://www.tmlcnc.com I have tried safe mode, disabling addons, updating addons etc, but no difference at all.

Website works fine in IE 11.09600

Not had this sort of problem before, websites normally work in FireFox but not IE !

Any ideas ?

Asked by sonicneil 1 week ago

Answered by sonicneil 1 week ago

  • Solved

cannot process json file

Hi. i ma having trouble restoring my bookmarks. firefox crashed and has deleted all my bookmarks. when i try to restore from a json file i get the error message cannot pr… (read more)

Hi. i ma having trouble restoring my bookmarks. firefox crashed and has deleted all my bookmarks. when i try to restore from a json file i get the error message cannot process the file. i have tried the json file restorer but it doesnt help.

Asked by vickyjean1007 1 week ago

Answered by FredMcD 1 week ago

  • Solved

After v78 update I have two FFs, one with no passwords. What to do?

This morning FF advised me to update to a newer version. I did and got 78.0.1 (64-bit) for Windows 7. Later I was deleting a program - winpdfeditor - in the Windows contr… (read more)

This morning FF advised me to update to a newer version. I did and got 78.0.1 (64-bit) for Windows 7. Later I was deleting a program - winpdfeditor - in the Windows control panel and, at completion, suddenly got a message that Firefox was updating (again), but this time with a big bold warning - as I recall - that this version was not synched with anything. This new Firefox opened. My regular version, the one I'd updated this morning -- let's call it FF-1 -- was also open. In the second version (FF-2) I immediately checked under Tools > Options > Logins and Passwords, and the passwords section was empty. I closed FF-2. FF-1 is still open and still has all my passwords. I checked my Mozilla > Firefox > Profiles folder and now have two profiles - one called jn******.default, where I can see all my regular FF files, including logins.json, and one called i6******.default-release, with all files created today and no logins.json. Windows control panel also tells me I have two FFs, but identifies them as v78.01 and v72.02, and says both were installed today. I just checked about:profiles and get this: "Another copy of Firefox has made changes to profiles. You must restart Firefox before making more changes." What to do now? Obviously, I want to save the one with the passwords and delete the other one. But, as this situation is new to me, I want to do it the right way.

Asked by roberto32 1 week ago

Answered by cor-el 1 week ago

  • Solved

HELP!!! Firefox is has overridden ALL of my pdf files.

HELP!!! The thousands of pdf files on my computer and two external hard drives are now Firefox html files. I did NOT do anything do cause this problem. Also, when I tr… (read more)

HELP!!! The thousands of pdf files on my computer and two external hard drives are now Firefox html files. I did NOT do anything do cause this problem. Also, when I try to save MS Word files as pdf files, they are saved as Firefox html files. Yes, I've double-checked the options setting and it says pdf files. HOW CAN I FIX THIS???

Asked by jmcohen 1 week ago

Answered by jmcohen 1 week ago

  • Solved

to write/ask/answer in german language - general question

Hello, It would be better, if I could communicate with somebody in german language I`m sure here are many users who speak german is it possible here in help forum? … (read more)

Hello,

It would be better, if I could communicate with somebody in german language

I`m sure here are many users who speak german

is it possible here in help forum?

Asked by Madlen 1 week ago

Answered by cor-el 1 week ago

  • Solved

STOP ID and password memorization in 78.0.1 64 bit

Ever since ver 78.0.1 64 bit Firefox was installed, the browser is memorizing ID's and passwords. "Logins and passwords" say NONE have been memorized. MOST DISTURBING, … (read more)

Ever since ver 78.0.1 64 bit Firefox was installed, the browser is memorizing ID's and passwords. "Logins and passwords" say NONE have been memorized. MOST DISTURBING, Lastpass is signed in and stays signed in even if I shutdown my machine. My settings for this in Lastpass are being ignored!!!! Please help.

Asked by sy_trilogy1 1 week ago

Answered by cor-el 1 week ago

  • Solved

How do I remove search suggestions listed below address bar when I start to type?

Windows 7SP1. With the Firefox 78.0.1 update, search with Amazon.com, You Tube, Facebook, Reddit, Wikipedia and Twitter appear below the address bar when I start to typ… (read more)

Windows 7SP1. With the Firefox 78.0.1 update, search with Amazon.com, You Tube, Facebook, Reddit, Wikipedia and Twitter appear below the address bar when I start to type the url. I only have as default DuckDuckGo and Start Page HTTPS selected in options, and no alternatives.

I saw the one reply to this issue to use the about:config, browser.urlbar.oneOffSearches, change to false. This did not work.

Why has this been done? I don’t want them and I don’t use them. How do I get rid of this?

Asked by JudEric 1 week ago

Answered by jscher2000 1 week ago

  • Solved

browser problem

When I signed on to my computer this a.m. and clicked on the Firefox icon from my Task Bar (on the bottom of the page) to bring up my homepage, it wouldn't go. I rec'd a… (read more)

When I signed on to my computer this a.m. and clicked on the Firefox icon from my Task Bar (on the bottom of the page) to bring up my homepage, it wouldn't go. I rec'd a msg stating it "couldn't find" a .dll file or something. When I clicked on the icon on my desktop, it started a whole new page - I lost all my "saved" pages and my "favorites" menu was gone! What happened and how can I get my "normal" Firefox page ?

Asked by lbgny58 1 week ago

Answered by Arslan Goraya 1 week ago

  • Solved

Can't remove sites from the drop-down address bar after latest update.

The drop-down menu for the address bar on my computer now has little pin images over the icons. I used to have 10 sites listed, but now there's just 8, and a couple of th… (read more)

The drop-down menu for the address bar on my computer now has little pin images over the icons. I used to have 10 sites listed, but now there's just 8, and a couple of them are sites I don't use anymore, but I can't remove them; I highlight them and hit Shift-Delete, but they won't go away! I don't know what the new update did, but I want this fixed.

Asked by RD 1 week ago

Answered by jscher2000 1 week ago