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  • Archived

Access to Medical info

After recent update I cannot access my Medical Info online. This is the error message I receive. Secure Connection Failed An error occurred during a connection to epic… (read more)

After recent update I cannot access my Medical Info online. This is the error message I receive.

Secure Connection Failed

An error occurred during a connection to epicpnwmychart.optum.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Jane

Asked by Jane 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Archived

Firefox miscalculates top edge in Windows 11

Sometimes, Firefox launches with its title bar just off screen (and the menu bar sits against the top edge) so the mouse cannot reach the title bar controls. I find tha… (read more)

Sometimes, Firefox launches with its title bar just off screen (and the menu bar sits against the top edge) so the mouse cannot reach the title bar controls. I find that if I drag the right edge of the window in a small amount, the title bar drops down a few pixels so I can see a few pixels of the title bar and its controls. So adjusting the right edge seems to cause a recalculation of the top edge. It suggests that on launch, there is a miscalculation. It would be nice to fix this - a minor irritation as I now have a workaround. Note - if I *drag* the title bar to the top of the window, the furthest 'north' I can go is this same position with a few pixels of the title bar showing - If I go further, the title bar ( not the whole window) jumps back to have this same part showing. regards Gareth HP Envy Win 11 NVidia HDR screen 3840x2160 (the recommended setting) with text set 200%

Asked by westdale 10 months ago

Last reply by cor-el 10 months ago

Firefox Browser blocking news article comments section on websites.

Firefox is blocking website reader comment sections, yahoo, foxnews and so on. (version 126.0 64 bit). Windows 11. Comment section still found using chrome or edge. Star… (read more)

Firefox is blocking website reader comment sections, yahoo, foxnews and so on. (version 126.0 64 bit). Windows 11. Comment section still found using chrome or edge. Started with last Firefox browser upgrade? Have not seen any changes to Firefox "Privacy and Security options" . I use Google or Duck Duck Go as search engines. Thanks

Asked by slion2611 2 days ago

Last reply by cor-el 2 days ago

  • Archived

page will involuntarily changes size or will highlight text not requested.

Using Firefox, my page will involuntarily changes size or will highlight text not requested. If I need to change a setting...please send instructions to: [email-removed… (read more)

Using Firefox, my page will involuntarily changes size or will highlight text not requested.

If I need to change a setting...please send instructions to: [email-removed]


(email address removed by moderator; please do not post personal information on a public website; Forum rules and guidelines)

Asked by mcmkb42 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox keeps lagging ever 20 - 30 seconds for about 3 4 seconds then back to normal.

The list things that i have already tried Troubleshoot mode Restarted Firefox and computer several times.( didn't fix anything ) Turned off hardware acceleratio… (read more)

The list things that i have already tried

  1. Troubleshoot mode
  2. Restarted Firefox and computer several times.( didn't fix anything )
  3. Turned off hardware acceleration when available

thank you!

Asked by Dr.Lucifer 1 year ago

Last reply by lazizakhmedov1014 1 year ago

  • Archived

YouTube page will freeze and display a grey screen with a loading symbol for 1-5 minutes.

Browser / Version: Firefox 115.0 Operating System: Windows 11 Tested Another Browser: Yes Chrome, no issue Problem type: Site is not usable Description: Page not loading… (read more)

Browser / Version: Firefox 115.0 Operating System: Windows 11 Tested Another Browser: Yes Chrome, no issue

Problem type: Site is not usable Description: Page not loading correctly, YouTube video will randomly freeze and the page will blank with a loading icon for about 5 minutes. This randomly occurs with no specific video, but always happens when switching in and out from full screen mode. Steps to Reproduce: 1. Open YouTube video 2. Try toggling full screen on and off, no specific video causes the issue

Asked by Miles 10 months ago

Last reply by cor-el 10 months ago

  • Archived

FIDO2/WebAuthn support for securing a Firefox Account

Hi, I'd like to ask if there are plans in the near future to support FIDO2/WebAuthn authentication for Firefox Accounts. My question is motivated by the fact that right… (read more)

Hi,

I'd like to ask if there are plans in the near future to support FIDO2/WebAuthn authentication for Firefox Accounts.

My question is motivated by the fact that right now there's no way to add a secondary MFA option as backup, and the industry-standard backup codes are very clunky to store safely and use in general.

Losing access to the MFA for an account which hosts all data (and essentially the day to day optimizations of workflows - saved data, bookmarks, etc.) and starting from scratch is a terrifying prospect (I've gone through it before), especially given that Firefox Accounts right now does not have any recovery options after that point.

It would be beneficial if one would be able to add, for instance, a pair of FIDO2 keys for this purpose, or even more broadly speaking any other WebAuthn providers (like Windows Hello). Those would not only provide a better security standard, but also better failover options.

I'm sorry if this is not the right place, but I've not found a dedicated forum for Firefox Accounts issues specifically - please direct me there if there's one.

Best regards, Artur Ciesielski

Asked by Artur Ciesielski 8 months ago

Last reply by cor-el 8 months ago

Outlook mail problem

‘I can't receive outlook mail today using Firefox. I receive message header but when I open it there's no message data. It works fine in Chrome. I can't forward a message… (read more)

‘I can't receive outlook mail today using Firefox. I receive message header but when I open it there's no message data. It works fine in Chrome. I can't forward a message it fails to connect to the server. When I try to delete messages it doesn't remove the item. Any suggestions?

Asked by jstegura 3 months ago

Last reply by zeroknight 3 months ago

Cannot get to websites

After the last update of Firefox, I cannot browse to websites. Firefox simply presents a "New Tab" prompt as if it is trying to get to the website but nothing happens. Ot… (read more)

After the last update of Firefox, I cannot browse to websites. Firefox simply presents a "New Tab" prompt as if it is trying to get to the website but nothing happens. Other browsers work flawlessly.

Any ideas?

Thank you

Asked by ydorg.k 2 months ago

Last reply by jonzn4SUSE 2 months ago

  • Archived

password

accept one of my several passwords proposed,which have all,without any exception and without any explication,been rejected.This actual rejection proceeding disappoints me… (read more)

accept one of my several passwords proposed,which have all,without any exception and without any explication,been rejected.This actual rejection proceeding disappoints me now very much after a very long a

Asked by Julien Roden 1 year ago

Last reply by Dropa 1 year ago

  • Archived

i use a vpn

why am i getting this message? " This network is blocked due to unaddressed abuse complaints about malicious behavior. This page checks to see if it's really a human send… (read more)

why am i getting this message? " This network is blocked due to unaddressed abuse complaints about malicious behavior. This page checks to see if it's really a human sending the requests and not a robot coming from this network. " please fix this is very annoying!!

Asked by Dana Stewart 7 months ago

Last reply by JohnQ Public 7 months ago

  • Archived

Configure policies for Firefox

Hi there, We would like to disable ECH on our browsers as it is interfering with our Anti-virus Website blocks. I have identified the settings that need to be changed in… (read more)

Hi there,

We would like to disable ECH on our browsers as it is interfering with our Anti-virus Website blocks. I have identified the settings that need to be changed in about:config and was able to configure 2 of them to be controlled via a registry key but was not able to for another 3 as their keys should be placed in a different Key in the registry. I have searched all over but cannot identify the name for this Key.

The settings I need to manage are in the image. I was able to configure the settings beginning with network.dns but I am not sure how to manage the settings beginning with security.tls.ech

Any help would be much appreciated

Asked by Dhiren Hirani 7 months ago

Last reply by Dennis Jackson 7 months ago

  • Archived

Problems with Amazon.com after firefox update

Now that I run Firefox 108.0.2 (20230104165113) I cannot see my amazon.com pages properly. I have not had the problem with any other site. Rather than seeing the page a… (read more)

Now that I run Firefox 108.0.2 (20230104165113) I cannot see my amazon.com pages properly. I have not had the problem with any other site.

Rather than seeing the page as intended, there is a semi-tranparent "film" over it and many of the areas show html coding instead of the intended images.

Asked by 4oldbeads 1 year ago

Last reply by IcyMint 1 year ago