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I lost all of my old data (Bookmarks, History, Passwords)

I did an hardreset to my computer yesterday, today I logged in to my FireFox account and now all of my stuff (History, Passwords, Bookmarks) are from 2020. I don't have a… (read more)

I did an hardreset to my computer yesterday, today I logged in to my FireFox account and now all of my stuff (History, Passwords, Bookmarks) are from 2020. I don't have any backup, what do I do?

Asked by Matan 1 week ago

Last reply by jscher2000 - Support Volunteer 6 days ago

I can't access the Firefox browser

I get the following error message when I try to open the Firefox homepage. XUL runner Error: Platform version 124.0.2 is not compatible with minVersion >=124.0.1 maxve… (read more)

I get the following error message when I try to open the Firefox homepage. XUL runner Error: Platform version 124.0.2 is not compatible with minVersion >=124.0.1 maxversion <=124.0.1

Asked by Christine O'Sullivan 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

Firefox Browser

bold textWhen I click onto Firefox, it opens a tab that says Invalid URL. If I click onto the + next to it, it opens up into the firefox browser. What can I do about th… (read more)

bold textWhen I click onto Firefox, it opens a tab that says Invalid URL. If I click onto the + next to it, it opens up into the firefox browser. What can I do about the original tab??

Asked by James Shewbridge 2 months ago

Last reply by cor-el 2 months ago

Problem with displaying bold text within the WordPress editor

Good evening, I have a problem with the display of bold text on the Wordpress site editor. I have already contacted the Wordpress experts and we have noticed that the p… (read more)

Good evening, I have a problem with the display of bold text on the Wordpress site editor.

I have already contacted the Wordpress experts and we have noticed that the problem does not exist with other browsers and does not depend on the brand of the PC, given that we have tried with different PCs and with different operating systems (Mac and Windows).

The problem really comes from the browser.

How can I solve it?

Asked by Donna Vagabonda 5 months ago

Last reply by zeroknight 5 months ago

Username variable in policy templates or in about:config

I'm trying to set the download location to a different drive, containing the current username. For example, if my username is Brett.Michaels, I want my default download … (read more)

I'm trying to set the download location to a different drive, containing the current username. For example, if my username is Brett.Michaels, I want my default download directory to be G:\brett.michaels. Other browsers have a variable that is usable like {user_name} however I can only find reference to {home} for Firefox, which does not allow me to alter the drive. I've tried using Windows-based environment variables to no avail. Perhaps I'm missing something?

Thanks!

Asked by jtpublic 5 months ago

Last reply by cor-el 5 months ago

lost my data :((

Hello Lost all of my data my laptop for hang and stuck I had to reistall whole windows. after the I logged to my firefox account and all the data store was lost please… (read more)

Hello

Lost all of my data my laptop for hang and stuck I had to reistall whole windows.

after the I logged to my firefox account and all the data store was lost

please can any one help me

does it get sync any where? it was 10 years of data.

thanks

Asked by jibran_Pcc 5 months ago

Last reply by Paul 5 months ago

YouTube will not load, but only in Firefox.

YouTube will no longer load, but only in Firefox. It works in every other browser I have. If I have a DIRECT link to a video page the video itself will load, but nothing … (read more)

YouTube will no longer load, but only in Firefox. It works in every other browser I have. If I have a DIRECT link to a video page the video itself will load, but nothing else does. I have attached screenshots of the YouTube homepage not loading, the video page failing to load, and then it successfully loading in other browsers. I also attached a screenshot of my plugins. I have no extensions installed for Firefox. My browser has no updates available either it says, and my cookies have already been cleared. Still will not load.

Asked by jacobjimmy2000 5 months ago

Last reply by Terry 5 months ago

Firefox For Windows 7

I wish to install and use the Firefox browser on my old 64bit Windows 7 laptop. I believe the last v115 will be the last Windows 7 compatible version of Firefox, if th… (read more)

I wish to install and use the Firefox browser on my old 64bit Windows 7 laptop.

I believe the last v115 will be the last Windows 7 compatible version of Firefox, if this is correct where can I find this or the correct version of Firefox to download and install on my Windows 7 laptop?

The Firefox website only seems to provide v119 now.

Thanks, Graham

Asked by Graham Roberts 5 months ago

Last reply by James 5 months ago

firefox font displayed poorly on some webpages that use Roboto font. I don't have that font installed.

Some websites display poorly on Firefox 119.0 on my Dell computer running Windows 11. Some of the letters of the fonts are too thin and hard to read. They display correct… (read more)

Some websites display poorly on Firefox 119.0 on my Dell computer running Windows 11. Some of the letters of the fonts are too thin and hard to read. They display correctly in Edge.

I have used Inspect Element to see that the font is: font-family: Roboto, Helvetica, Arial, sans-serif;

The problem goes away if I change this to: font-family: Helvetica, Arial, sans-serif;

I do not have the Roboto or Helvetica fonts installed on my computer.

The problem fixes itself if I turn off the setting for "Allow pages to choose their own fonts, instead of your selection above." However, this is not a good solution, because it introduces other issues.

Any help or suggestions would be greatly appreciated.

I have researched this for several hours and tried many of the suggestions online.

1) I have disabled all extensions. 2) I don't have any Themes installed in Firefox. 3) I have tried "Smooth edges of images and text" turned on and off. 4) The problem still occurs when running Firefox in Safe Mode. 5) I don't have a "High Contrast theme" enabled in the OS settings. 6) I am not running uBlock Origin. 7) I have played with Clear Type but the problem was occurring before that. I have tried modifying Firefox's gfx.font_rendering.cleartype_params.gamma to the value of GammaLevel from Windows's registry Computer\HKEY_CURRENT_USER\Software\Microsoft\Avalon.Graphics\DISPLAY1. 8) I haven't installed any fonts on my computer. 9) I tried setting security.sandbox.content.level = 1.

Asked by daniel301 5 months ago

Last reply by cor-el 5 months ago

Firefox on MacOS Sonoma 14.1

Recently updated both Mozilla Firefox and my MacOS versions and the browser now shows characters on top of each other, or in a weird language. When highlighted, copied an… (read more)

Recently updated both Mozilla Firefox and my MacOS versions and the browser now shows characters on top of each other, or in a weird language. When highlighted, copied and pasted onto another tab, the text shows in english.

What can be done to fix that?

Asked by Brian Rodriguez 5 months ago

Last reply by cor-el 5 months ago

Can't Typing in some Input[text] and Textarea

Hello guys... I have problem in Mozilla Firefox 118 and 119 about company web app. There are several input[text] and textarea that can't type in them. But in other brows… (read more)

Hello guys...

I have problem in Mozilla Firefox 118 and 119 about company web app. There are several input[text] and textarea that can't type in them. But in other browsers are fine and Mozilla Firefox ver. 117 is fine too.

Btw, this app using AngularJS.

Any idea what happen and are there any solutions for this problem ?

Asked by aldo.widodo 5 months ago

Last reply by zeroknight 5 months ago

Maximising Firefox window "freezes" my laptop

Recently I have had multiple occurrences of Firefox "freezing" and I have to shutdown the browser which then reports the fault to Microsoft. It seems to happen when I cli… (read more)

Recently I have had multiple occurrences of Firefox "freezing" and I have to shutdown the browser which then reports the fault to Microsoft. It seems to happen when I click on the button to Maximise the browser window. I'm running Windows 11. It generally does restore the browser tabs successfully but is nevertheless irritating and a recent phenomenom.

Asked by ecotree53 5 months ago

Last reply by zeroknight 5 months ago

how to block all adverts

WELL AS I HAVE ASKED THIS MANY TIMES BEFORE - IT WOULD SEEM THAT MOZILLA/FIREFOX HAS NO INTEREST IN IT'S CUSTOMERS AND I MIGHT AS WELL GO BACK TO USING FAXES/EMAILS/HAND … (read more)

WELL AS I HAVE ASKED THIS MANY TIMES BEFORE - IT WOULD SEEM THAT MOZILLA/FIREFOX HAS NO INTEREST IN IT'S CUSTOMERS AND I MIGHT AS WELL GO BACK TO USING FAXES/EMAILS/HAND WRITTEN NOTES BY POST

Asked by sky35508 5 months ago

Last reply by Terry 5 months ago

pop ins on right side of the screen

the darn boxes that pop in on the right bottom of the screen are driving me crazy. I will be switching browsers if there is no way to turn them off. (My popup blocker is … (read more)

the darn boxes that pop in on the right bottom of the screen are driving me crazy. I will be switching browsers if there is no way to turn them off. (My popup blocker is enabled). Help!

Asked by grannypamw1 5 months ago

Last reply by Terry 5 months ago

How to disable search suggestion in address bar in case of 404 errors?

I'm a software developer working on some web application and sometimes need to manually add URL components in the address bar of an open tab simpyl to test something. For… (read more)

I'm a software developer working on some web application and sometimes need to manually add URL components in the address bar of an open tab simpyl to test something. For example I have some tab open shwoing the web page under "http://localhost:8080/entry" and I need to test "http://localhost:8080/entry/foobar" by manually adding "/foobar" to the URL. Depending on if "/foobar" exists or not, either some web page is shown or inc ase of a HTTP status code 404 Firefox automatically opens a new tab and forwards my input as search to Google.

That is not what I want. I want Firefox to simply show the HTTP status code 404 like the other browsers I use. Though, I want to be able to search in the address bar in general, only not in case there's an existing working URL open already and I change the child path only.

Is there some way to disable the behaviour of Firefox for 404s or do I need to completely disable searches in the address bar instead?

Thanks!

Asked by thorsten.schoening 5 months ago

Last reply by zeroknight 5 months ago

Can't disable "search suggestions" and make it stick

Hi, I can't seem to be able do disable search suggestions, or at least make them appear after my bookmarks and browsing history, i.e. I used to be able to type "gm" and … (read more)

Hi,

I can't seem to be able do disable search suggestions, or at least make them appear after my bookmarks and browsing history, i.e. I used to be able to type "gm" and the first option would be my Gmail, not a google search for those letters.

If "provide search suggestions" is on, the box to show them "ahead of browsing history in address bar results" is greyed out and can't be toggled; if it is off, then the sub-option turns on.

This makes the autocompletion feature basically useless.

Is there some other way to change this? I've tried restarting the browser after a settings change, with no luck.

Thanks in advance.

Asked by Alberto Oliveira 5 months ago

Last reply by zeroknight 5 months ago