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Received email from mozilla could it be a phishing email?

Hi there I receive an email which claims to be from Firefox Monitor. Address is Firefox Monitor <breach-alerts@mozilla.com> Picture is attached I'm not sure this … (read more)

Hi there I receive an email which claims to be from Firefox Monitor. Address is Firefox Monitor <breach-alerts@mozilla.com>

Picture is attached

I'm not sure this is legitimate as I have tried to log on to Mozilla Support but it does not recognise my email address.

Could you investigate and feedback?

If it is legitimate can kindly provide details of course of action to be taken.

thank you

Asked by rmcdealmeida 3 hours ago

Need help to set duckduckgo as default for all tab.

Need help to set duckduckgo as default for all tab. (Ctrl+Shift+A) > Extensions , here i am not able to find the override option. My Firefox Version is 93.0 X64 (windo… (read more)

Need help to set duckduckgo as default for all tab.

(Ctrl+Shift+A) > Extensions , here i am not able to find the override option. My Firefox Version is 93.0 X64 (windows 10 home X 64) 

I tried to see if i can update firefox but it says already is updated.

Please help!

Asked by subhashishchatterjee100 5 days ago

Bookmark sync accross devices

Hello, I have 4 devices (2 laptops, 1 phone and 1 PC), which I logged in to my Firefox account in all of them. I can see my bookmarks in all except for the PC (Windows 10… (read more)

Hello,

I have 4 devices (2 laptops, 1 phone and 1 PC), which I logged in to my Firefox account in all of them. I can see my bookmarks in all except for the PC (Windows 10). I can not see my pc under the connected devices from all other devices but I can not access my bookmarks from the browser that I am using on my PC. Can you please guide me how to fix this issue.

Thank you, Afsane

Asked by af.baghestani 2 days ago

Last reply by af.baghestani 41 minutes ago

BSOD DRIVER POWER STATE FAILURE

I am using a Cambio W101 tablet with windows 10 21H1 and Firefox 93.0. After getting the BSOD with the error message DRIVER POWER STATE FAILURE I followed the recommen… (read more)

I am using a Cambio W101 tablet with windows 10 21H1 and Firefox 93.0.

After getting the BSOD with the error message DRIVER POWER STATE FAILURE I followed the recommended suggestions like checking the drivers, removing the sleep mode, changing the power options.

I continue to get the BSOD only in one specific situation but frequently. It is when I use Libreoffice as my active window, while Firefox is inactive in the background. When I use either only Libreoffice or only Firefox as my active window nothing happens. There has also not been problems with other programs.

Does an inactive Firefox do something which triggers the BSOD?

Asked by walumg 2 days ago

Last reply by walumg 2 days ago

Having to fix FF93 problem only with Windows Recovery

FF 93.0 64-bit - Windows 10 When I booted up the system and ran FF the first time for the day, its window opened, and it even asked for the primary password. After that, … (read more)

FF 93.0 64-bit - Windows 10

When I booted up the system and ran FF the first time for the day, its window opened, and it even asked for the primary password. After that, nothing I typed in the URL box came out. I could open new tabs but not able to switch to them. All Chromium-based browsers and Edge in the same system worked fine.

I did the following trying to fix the problem: I restarted Win10 and ran FF93. Same problem. I restarted using Troubleshooting Mode. Same problem. I reinstalled using the complete package. Same problem. I installed using FF92 and FF91. Same problem. I refreshed FF93 using Troubleshooting Mode. Same problem. I used Win10 Safe Mode to run FF93. It worked. I uninstalled FF93, removed as much as I could all traces of FF and Mozilla in the Win registry, and reinstalled FF93. Same problem.

In the end, I had to use Win10 Recovery and revert to an earlier date to fix it.

The first incident happened about two weeks ago. It happened again this morning. My use of PC has been routine for years, I would say for more than a decade, or at least in the last five years. No extraordinary applications or routines.

BTW, I haven't updated my Win10 in years, because doing so often times gave me new mysterious issues to troubleshoot, courtesy of MS. You should very well know Win updates produce issues, and the bug fixes following them produce even more. The annoying thing is I would research on the issues and find out later (sometimes days) that the updates were the culprits.

This is the second time it happened to my FF93, and I feel I have to report this to get some idea about why this is happening (only to me?) and how to fix or prevent it without having to go into Recovery (again?).

Asked by mobilesuit600 2 days ago

Last reply by mobilesuit600 1 day ago

Google pages fail to load at random intervals

Firefox will randomly stop resolving google search results. At random times, no search entered at the top url bar will resolve. The browser will just change the text in t… (read more)

Firefox will randomly stop resolving google search results. At random times, no search entered at the top url bar will resolve. The browser will just change the text in the bar, and then won't do anything else. If there is a Google page already open, it won't load any links from the results. Google.com won't even load. This typically lasts about 2-5 minutes.

I've seen this in both Windows and Linux. Linux Builds I've tested were the Flatpak from flathub, the snap, the Fedora Repo, and the Tarball binary. They all had the same result after a while of using it. This also happens on both my home network as well as my work network.

I have cleared my profile by manually deleting the folder in appdata or in ~/.mozilla, and tested with no extensions and no setting tweaks. The only tweak I made is disabling DNS over HTTPS. If I change the default search engine to DuckDuckGo or something else, It no longer happens. but that's because it's not trying to access a google domain.

I have attached a gif of my issue.

Asked by Joshua 6 days ago

Last reply by Joshua 3 hours ago

my video in a zoom meeting

My webcam worked fine with Chrome but since I changed to Firefox browser, I cannot show my video in a zoom meeting even though my Logitech HD webcam C16 camera shows that… (read more)

My webcam worked fine with Chrome but since I changed to Firefox browser, I cannot show my video in a zoom meeting even though my Logitech HD webcam C16 camera shows that it is working on my desktop outside of the zoom meeting. The audio is fine both ways and I can see others' video. They cannot see my video. Help! Diana

Asked by D 4 days ago

secondary email address doesn't display.

I added a secondary email address, but it doesn't display. After waiting several days, I tried adding again, but it wasn't accepted with the message email address already… (read more)

I added a secondary email address, but it doesn't display. After waiting several days, I tried adding again, but it wasn't accepted with the message email address already exists. It still doesn't display. I have reviewed the on-line instructions and followed them precisely. The instructions do not cover this issue.

Any suggestions or assistance appreciated.

Asked by Henry D 4 days ago

How to get rid of "You have chosen to open" pop-up?

This pop-up opens when I download any file. I have tried to go to about:config, but couldn't find browser.download.manager.showAlertOnComplete. How do I get rid of it? … (read more)

This pop-up opens when I download any file. I have tried to go to about:config, but couldn't find browser.download.manager.showAlertOnComplete. How do I get rid of it?

Asked by jupiter88110 2 days ago

Access Denied

I get this when i try to log in on Huntington Bank and also American Airlines. I have to use Chrome to get in. for years ive used firefox with no issue but in the last … (read more)

I get this when i try to log in on Huntington Bank and also American Airlines. I have to use Chrome to get in. for years ive used firefox with no issue but in the last 6 month i can't access my accounts anymore using Firefox.

Access Denied You don't have permission to access "http://onlinebanking.huntington.com/pkmslogin.form" on this server.

Reference #18.24d71bb8.1634594053.5ad98d72

Asked by weavfurn 6 days ago

EMAIL WRONG

I'm currently on Firefox under ...@suddenlink.net. Suddenlink as an ISP has been flaky for a year now and getting more erratic, so I want to change to my primary email a… (read more)

I'm currently on Firefox under ...@suddenlink.net. Suddenlink as an ISP has been flaky for a year now and getting more erratic, so I want to change to my primary email address ...@gmail.com. So I made it my secondary with the intention to change it to primary, and when trying to enter it as my secondary it said "already exists." I checked my notes and I have none that say I ever tried to use Firefox under that email which i have had since I first acquired it from Google at least 11 yeas ago. It's never been anyone else's under Google, maybe there's a pretender using it for Firefox? So, I'm at an impasse. I need someone to delete that ...@gmail.comaccount from it's associated with Mozilla, and just as I don't recall ever establishing it in association with Firefox, I don't have a password stored for it. Thanks, Dean


edited emails from public and search/spam bots view.

Asked by Dean 6 days ago

Auto form fill LATENCY (login's etc.) with Firefox

I did the Firefox Refresh, it didn't help. When I reach an online form, even a simple logon the autofill starts immediately, but it won't fill in anything for 30 seconds … (read more)

I did the Firefox Refresh, it didn't help.

When I reach an online form, even a simple logon the autofill starts immediately, but it won't fill in anything for 30 seconds to a minute. Most of the time it will fill only the first part of the form, then another halt even though it shows it knows what the next field fill-in would be.

Then sometimes (I don't know what does it) I catch a break and mercifully the autofill releases the open form field it was hung on so I can type it on the old fashioned way, but until it does that I'm helpless as it doesn't let me stop the already started automation when the online form presented.

Any suggestions? It wasn't always this way. Thanks, Dean

Asked by Dean 6 days ago

Add ons.

Hello, I uploaded a Add on Theme, It says Firefox Browser Add-ons and it says " Installation aborted because the add-on appears to be corrupt." What do i do? The link to … (read more)

Hello, I uploaded a Add on Theme, It says Firefox Browser Add-ons and it says " Installation aborted because the add-on appears to be corrupt." What do i do? The link to it is https://addons.mozilla.org/en-US/firefox/addon/mix-of-colours/

Asked by masonjlee2809 4 days ago

FIREBOX

I HAVE DESKTOP AND INSTALL WINDOW 11 IN THAN FIREBOX DOES NOT OPEN LAST 2 DAY GIVE ME SOLOUTION OR OTHERWISE I HAVE TO DELETE BROWSER WHEN I CLICK ON FIREBOX ICON SHOW … (read more)

I HAVE DESKTOP AND INSTALL WINDOW 11 IN THAN FIREBOX DOES NOT OPEN LAST 2 DAY GIVE ME SOLOUTION OR OTHERWISE I HAVE TO DELETE BROWSER


WHEN I CLICK ON FIREBOX ICON SHOW THE APPLICATION WAS UNABLE TO START CORRECTLY (0X0000022) CLICK OK TO CLOSE THE APPLICATION.

Asked by CENTERONLINENETWORK8757 6 days ago

deletion of firefox account with the email address d2onovangregg@yahoo.com needed as i have no longer got access to it

GOOD DAY FIREFOX OR MOZILLA SUPPORT I WOULD LIKE YOU.S TO DELETE MY FIREFOX ACCOUNT WITH THE EMAIL ACCOUNT d2onovangeregg@yahoo.com as i have no longer got access to it … (read more)

GOOD DAY FIREFOX OR MOZILLA SUPPORT I WOULD LIKE YOU.S TO DELETE MY FIREFOX ACCOUNT WITH THE EMAIL ACCOUNT d2onovangeregg@yahoo.com as i have no longer got access to it

Asked by donovangregg 4 days ago

menus very short

All the firefox menus are suddenly very short. Unable to take screen shot as when I try with the Snipping Tool, the menu disappears. Windows 10, Firefox version 93.0 (6… (read more)

All the firefox menus are suddenly very short. Unable to take screen shot as when I try with the Snipping Tool, the menu disappears. Windows 10, Firefox version 93.0 (64 bit)

Asked by jvosburgh15 4 days ago

Last reply by jvosburgh15 4 days ago

Autofill Credit Cards stopped working

Autofill credit card option is turned on but does not populate on a webform. I can see my saved credit cards, but when I click to add, they do not populate and the box di… (read more)

Autofill credit card option is turned on but does not populate on a webform. I can see my saved credit cards, but when I click to add, they do not populate and the box disappears. It used to work. I have Mozilla version 93

Asked by jelfman 6 days ago

typeerror

Hi, I'm getting an error half way through watching videos. It has really only been happening on tlc.com page. I notice that at some point, the ads won't run, so when I r… (read more)

Hi, I'm getting an error half way through watching videos. It has really only been happening on tlc.com page. I notice that at some point, the ads won't run, so when I refresh the error occurs. The complete error is "typeerror: sourcebuffer.remove: duration is nan" Can not find a fix, so if anyone has a fix, would love to hear it. Thanks

Asked by Jason 6 days ago