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Twitch tab stutters

Like in https://support.mozilla.org/en-US/questions/1224759 my twitch tab stutters when i change from a different tab to the twitch tab. I don't have it everytime, it's … (read more)

Like in

https://support.mozilla.org/en-US/questions/1224759

my twitch tab stutters when i change from a different tab to the twitch tab. I don't have it everytime, it's really inconsistent. It appears that my video moves forward some seconds. Suggestions like in the link didn't helped for me.

I tried: - set media.suspend-bkgnd-video.enabled to false and restart -> didn't solve the issue -set media.suspend-bkgnd-video.enabled back to true and restart -> didn't solve the issue -set media.suspend-bkgnd-video.enabled to false set network.http.throttle.version to 1, restart,

 set media.suspend-bkgnd-video.enabled to true again and restart -> nope

- set network.http.throttle.version to 0 and restart -> nope.

I'm really helpful for any ideas. Thanks in advance!

Asked by brychcy_1993 5 days ago

multi-account containers disappeared

I had created a number of new container categories (ie: news, financial, internet). This morning they are all gone, only the four that are in the add-on are left (persona… (read more)

I had created a number of new container categories (ie: news, financial, internet). This morning they are all gone, only the four that are in the add-on are left (personal, work, banking, shopping). I have sync turned on, even clicked the sync button again. I had a lot of sites set to open in particular containers, now they all ope in personal. If this is going to continue, is there a way to back up my list of containers? Using Firefox 103.0 (64-bit) on a windows 10 pc.

Asked by johnnyk900 1 week ago

Last reply by johnnyk900 4 days ago

Application action settings resets to 'download' after an update

After doing an update to Firefox (currently on 102.0.1), the settings for what happens when I click on a PDF file always seems to reset to 'save file', when what I want (… (read more)

After doing an update to Firefox (currently on 102.0.1), the settings for what happens when I click on a PDF file always seems to reset to 'save file', when what I want (and what I have to keep changing back to) is 'Always ask'.

Is this a known issue or is it something about my environment that causes this?

My system is running Windows 11 on an HP laptop with an AMD 7-5800U CPU and 8Gb of memory. [I'm posting this on my desktop machine which doesn't seem to exhibit the same behaviour - Windows 10 on an Intel 8500 CPU and 16Gb of memory]

thanks for any advice.

Alan

Asked by alan.sharkey 3 weeks ago

Last reply by alan.sharkey 5 days ago

Unable to login to spectrum.net from Firefox - Login works in Chrome

Greetings. For the past several weeks I have been unable to log in to spectrum.net to pay a bill. Currently running Firefox 103.0.1 (64-bit) for Windows on Win 10 Pro 21H… (read more)

Greetings. For the past several weeks I have been unable to log in to spectrum.net to pay a bill. Currently running Firefox 103.0.1 (64-bit) for Windows on Win 10 Pro 21H2. I cleared cache and deleted cookies for spectrum.net, and performed a password reset with spectrum.net. Each login fails with: "We’re sorry, we’re unable to sign you in. Please try again later. IDID-3210."

Contacted Spectrum support, agent reset the password, and was able to log in using Chrome. I then ran Chrome and successfully logged in with the new password, and successfully changed the password and logged in again via Chrome.

Login still fails in Firefox.

Asked by gene.berkowitz 2 days ago

Right clicking link in search results no longer opens new tab

Hi, I've been using Containers in Firefox since I discovered it's existence. I've always been able to right click on a link in a search result and am then given a multit… (read more)

Hi,

I've been using Containers in Firefox since I discovered it's existence. I've always been able to right click on a link in a search result and am then given a multitude of options. Almost invariably, I select "Open link in Personal Container". When I do so nothing happens. No new tab opens. No new instance of Firefox opens. Literally, nothing happens. However, if I click the link, the page that I'd like to view opens. I've not changed any of the settings in Firefox. I've not installed any new software. I've run several security apps and none has reported any malicious software on my system. I prefer to keep my original search page and explore search results on a different tab. Am I able to go back to that mode of working?

Asked by Thomas 5 days ago

Cannot watch purchased videos online using Firefox

When I go to Artists Network and log into my account and try to view the videos that I have paid for, by clicking on a link - with Firefox nothing happens. However, they … (read more)

When I go to Artists Network and log into my account and try to view the videos that I have paid for, by clicking on a link - with Firefox nothing happens. However, they work using MS Edge.

Use hardware acceleration is unchecked and my graphics driver is up to date. If Microsoft Edge works why doesn't Firefox?

What is wrong?

Asked by NiagaraMouse 5 days ago

Last reply by NiagaraMouse 3 days ago

PDF displaying as blank document.

We are on version 103.0.1 and have started having a problem with the PDF viewer showing blank documents. If you download the document is is good. How can we get the docum… (read more)

We are on version 103.0.1 and have started having a problem with the PDF viewer showing blank documents. If you download the document is is good. How can we get the document to open correctly in the viewer.

Asked by Dale_J_Souza 2 days ago

Last reply by Dale_J_Souza 2 days ago

Firefox crashing on certain tabs inluding "https://support.mozilla.org/en-US/products/firefox/fix-problems"

I have updated firfox and tried full refresh. Does not crash in troubleshoot mode, but still does with all themes and extensions disabled. I use : Bitwarden Evernote web… (read more)

I have updated firfox and tried full refresh. Does not crash in troubleshoot mode, but still does with all themes and extensions disabled.

I use :

Bitwarden Evernote web clipper Decentraleyes Privacy badger Ublock origin

Asked by Mark Lewis 5 days ago

Last reply by Mark Lewis 5 days ago

Warnnig Can't open page

Hi, After the last update, when I connect to my regular sites, I keep getting an error massage , some times the site is being opened , but some times the URL I try to rea… (read more)

Hi,

After the last update, when I connect to my regular sites, I keep getting an error massage , some times the site is being opened , but some times the URL I try to reach does not open at all.

Thanks for your help

Asked by dgraveh 5 days ago

Firefox closes Tab after closing downloaded attachment?

For maybe a month or two I have been seeing some strange behavior with Firefox closing after I close a downloaded file. Here are some examples. Lets say I am checking my … (read more)

For maybe a month or two I have been seeing some strange behavior with Firefox closing after I close a downloaded file. Here are some examples.

Lets say I am checking my email (yahoo) and receive a video file attachment. I launch the attachment which is set ot download and automatically open my player, which is VLC. VLC launches and plays as normal. When I finish, I close VLC and find that a few seconds later my Firefox window or tab also closes.

This is not just with video files and not just from email. Same for doc files or pdf or jpg files. If it downloads and then I open it through Firefox, that tab closes once I close the third-party program.

I also tried turning off the auto-launch and just download the files, but if I start them form the downloads display in Firefox the same issue occurs. If I start explorer and browse to downloads and just launch it from there then there are no such issues.

I did notice that it only closes one tab, so if I have a dummy second tab, when the tab is closed I can use Ctrl+Shift+T to restore the previous window and continue, but it has gotten tedious to do that every time I download a file.

I did check that neither Chrome of Edge do not have such behavior.

System details. Firefox 103, Windows 10 21H2. No known major updates or changes have been made to the system to cause this change. The only extension I have is Ublock Origin, and I have tried disabling it but it did not help the problem.

Asked by elkinm 2 days ago

Firefox is Constantly stating "Firefox is being updated by another instance."

Firefox is slow and sluggish. This normally happened to me when an update was applied and i need to restart the browser. But now its always stating "Firefox is being upd… (read more)

Firefox is slow and sluggish. This normally happened to me when an update was applied and i need to restart the browser. But now its always stating "Firefox is being updated by another instance'. I have closed all browser windows. i have rebooted my machine. I have refreshed firefox. i have uninstalled and reinstalled firefox. nothing seems to help. i am running the latest version of firefox. 103.0.1 (64-bit).

Asked by jnpatel340+firefox 2 days ago

ENO From Capital One

ENO No longer working on my Firefox browser, It's tries to open my account and then it immediately closes the window. As soon as I click the green banner at the bottom, "… (read more)

ENO No longer working on my Firefox browser, It's tries to open my account and then it immediately closes the window. As soon as I click the green banner at the bottom, "Sign in with your Browser" it briefly try to open then immediately closes

Asked by Don 2 days ago

snap firefox packages for Ubuntu Core 22.

1. How to install and run Firefox browser in ubuntu Core 22? As My experiment Firefox has the snap package. But it has the dependency its works in Ubuntu 22 Desktop Edit… (read more)

1. How to install and run Firefox browser in ubuntu Core 22? As My experiment Firefox has the snap package. But it has the dependency its works in Ubuntu 22 Desktop Edition.

I need the support/guidance to install and run Firefox in Ubuntu Core 22.

Asked by CheAnandKri 1 week ago

Last reply by CheAnandKri 1 day ago

Frequent reboot to get FIrefox to work

Every 15 minutes or so, Firefox quits working. It won't send e-mail, let me move or delete a message, and shows all my files are empty. I have to shut it down and reboot… (read more)

Every 15 minutes or so, Firefox quits working. It won't send e-mail, let me move or delete a message, and shows all my files are empty. I have to shut it down and reboot it to get my browser to work again, and then everything's fine for a few more minutes, then it crashes again.

What's wrong, and how do I fix it?

Asked by esmiller 2 days ago

images not showing

media library images not showing and shown as black box with message that the image is from the website you are working on. then when inserted into the edit page is still… (read more)

media library images not showing and shown as black box with message that the image is from the website you are working on. then when inserted into the edit page is still a black box but when published for ‘Firefox’

Asked by harry.crowder 33 minutes ago

Recent update broke online banking date selection

Longtime user of Firefox for online banking bill pay. Latest update broke bill pay by disabling date to pay a bill. At bank I select vendor to pay, chose calendar to se… (read more)

Longtime user of Firefox for online banking bill pay. Latest update broke bill pay by disabling date to pay a bill.

At bank I select vendor to pay, chose calendar to select date and now the cursor should turn to a 'hand icon' when hovering over date. It will not allow me to select a date to pay the bill. The cursor changes to a hand icon if I hover over past dates or day of week but not the date I want to pay the bill.

To make sure it isn't my bank's problem I logged on with Chrome and everything works as normal.

This was tested twice two weeks apart. For now I cannot use Firefox to pay bills.

Hope taking time to post this to Support will result in a response acknowledging problem and solution.

Thanks, Larry

Asked by lgbancroft 2 days ago

Delete form input history

I'm a hobby-programmer not trained. My doc is local php file, saving calendar events to text files, run on localhost. The field in question is a line number on my calenda… (read more)

I'm a hobby-programmer not trained. My doc is local php file, saving calendar events to text files, run on localhost. The field in question is a line number on my calendar. Javascript uses that number to load another input with the calendar entry so I can confirm that it's the correct line before submitting it to PHP for deletion. I have unchecked 'Remember search and form history', ran 3 cleaners, restarted the computer and the data is (correctly) not displayed. But it is not deleted. When I rechecked 'Remember search and form history' the old input data comes back. If I change id, field name, javascript function name and variable names the history disappears but when I restore those names, the history is back. I want to know why that input can't be permanently deleted. Windows 10, Firefox 103.0.2 (64-bit)

Asked by bob9111 27 minutes ago

Saved bookmarks aren't being displayed on bookmark list even tho they were saved/addded. FF failes to save bookmarks.

Hi When I save bookmark in e.g. folder XYZ which already holds e.g. 65 links, the new bookmark is not displayed. Same goes for general saving where either bookmark is not… (read more)

Hi

When I save bookmark in e.g. folder XYZ which already holds e.g. 65 links, the new bookmark is not displayed. Same goes for general saving where either bookmark is not displayed, or in few cases it wasn't even saved. wth is going on with your bookmark system? FF is honestly the only browser which has unreliable bookmark system. It's like FF on a whim stops saving bookmarks, or choose to not display more than X links in given folder. This is just absurd.

Asked by Luke 5 days ago

Last reply by Luke 5 days ago