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Prevented access to website

Firefox is blocking/preventing me from visiting a website even though it is secure but Firefox does not recognize the certificate issuer. How do I get around this? Thank … (read more)

Firefox is blocking/preventing me from visiting a website even though it is secure but Firefox does not recognize the certificate issuer. How do I get around this? Thank you.

Asked by cagey.k 4 months ago

Last reply by jonzn4SUSE 4 months ago

Cloud-based database issues with Mozilla

Our office uses a cloud-based database. Mozilla won't allow me to "check" boxes to do database searches for specific things. Google works fine, Edge works fine, but not M… (read more)

Our office uses a cloud-based database. Mozilla won't allow me to "check" boxes to do database searches for specific things. Google works fine, Edge works fine, but not Mozilla. Any ideas on how to fix this would be appreciated. Thanks!

Asked by lwelcome 3 months ago

Last reply by cor-el 3 months ago

multiple background processes created when live streaming

Hello Mozilla Support, Since 2 upgrades ago, anytime I try to watch a livestream, my browser slows right down and then crashes. I don't care why its happening, I just w… (read more)

Hello Mozilla Support,

Since 2 upgrades ago, anytime I try to watch a livestream, my browser slows right down and then crashes.

I don't care why its happening, I just want a definitive fix for the issue.

I'm so aggrieved at this happening constantly, if you cannot provide a firm resolution to this issue, i will simply move to another browser.

I've tried your about:config setting restart to false and other fixes but still keeps happening.

I await your reply.

With Regards,

Mark

Asked by Mark Robinson 3 months ago

Last reply by zeroknight 3 months ago

My saved username and password is not being displayed on 1 website

The full website link has /users/login, but when I checked the saved passwords, the link stops before the first /, its just websitename.com, instead of wesbsitename.com/u… (read more)

The full website link has /users/login, but when I checked the saved passwords, the link stops before the first /, its just websitename.com, instead of wesbsitename.com/users/login, and I suspect the full link not being save is whats causing it not to show up. Is there any way to brute force it to show up?

Asked by ThSoMa 4 weeks ago

Last reply by cor-el 3 weeks ago

Whenever I Try to Open Firefox it crashes almost immediately upon opening (no crash log)

I've had this problem for a while and it's kept me from actually using the program. At any given time when I try to run the application, it never lasts for more than a co… (read more)

I've had this problem for a while and it's kept me from actually using the program. At any given time when I try to run the application, it never lasts for more than a couple seconds before it suddenly stops with no warning. Whenever I get these crashes, the Crash Reporter never opens. Because of this issue I can't open it in troubleshooting mode. At this point I have tried fully resetting my PC twice, uninstalling McAfee, had multiple malware scans, and have uninstalled and reinstalled Firefox itself multiple times. I'm really not all that good at operating computers, I just kind of know how to navigate files. I don't know what else to do at this point.

Asked by jake.dm527 3 months ago

Last reply by jonzn4SUSE 3 months ago

New 'tabs' & 'windows' locked-up when on NPR's website

Hey Gang -- Has anyone else experienced this? Whenever I'm on NPR's website listening to a radio program, I can't access any other websites on separate tabs or window… (read more)

Hey Gang -- Has anyone else experienced this?

Whenever I'm on NPR's website listening to a radio program, I can't access any other websites on separate tabs or windows. (they simply won't 'load' or even acknowledge any commands)

I find this to be very strange.

If anyone can help with this minor quandary I would be grateful.

Sincerely,

--Art

PS - I am using a PC desktop computer, running Windows 10 and using the latest Firefox version 124.0.2

. .

Asked by artstudio8 4 weeks ago

Last reply by zeroknight 3 weeks ago

Embed map does not appear anymore, after last update.

Dear Support Team, Embed map does not appear anymore, after last update of Firefox browser: http://www.ship.gr/map.html It appears normally in all other browsers. Than… (read more)

Dear Support Team,

Embed map does not appear anymore, after last update of Firefox browser: http://www.ship.gr/map.html

It appears normally in all other browsers. Thank you and best regards Antony ship@ship.gr

Asked by Antony Kapsorrachis 1 month ago

Last reply by cor-el 1 month ago

FF Invalid URI. Load of media resource %S failed

Firefox since 102 or 103 has a giant issues with gifs, movies ect after resuming from hibernation. In the Dev mode there are errors like this: MediaLoadExhaustedCandidat… (read more)

Firefox since 102 or 103 has a giant issues with gifs, movies ect after resuming from hibernation. In the Dev mode there are errors like this:

MediaLoadExhaustedCandidates = no any media can be loaded

Invalid URI. Load of media resource %S failed

Why does it happen only in firefox? Even in FF 120 Windows.

Asked by agressorini 4 months ago

Last reply by zeroknight 4 months ago

Root Certificates

I want to delete all my web certs except for the top seven, which cover 99.32% of current web certs. I specifically do NOT want the EU Cyber Resilience Act to have the a… (read more)

I want to delete all my web certs except for the top seven, which cover 99.32% of current web certs. I specifically do NOT want the EU Cyber Resilience Act to have the ability to insert their certs into my root store, enabling their member countries unfettered power to compel acceptance of their certs.

I tried following https://wiki.mozilla.org/CA/Changing_Trust_Settings, but this must be for an earlier version. I don't seem to have an Options/Preferences window. On the other hand I am pretty old & maybe just can't find it....

Any hints on how to do this?

Asked by theHook 4 months ago

Last reply by cor-el 4 months ago

firefox dosent play any sound on some sites like facebook vedio and also reels and some other sites

hello ppl i hope u guys doing good look in some sites firefox is not playing any sound no audio like on facebook reels or watching a vedio there i cant hear anything and… (read more)

hello ppl i hope u guys doing good look in some sites firefox is not playing any sound no audio like on facebook reels or watching a vedio there i cant hear anything and some sites also when i watch vedio i cant hear any sound but in other browser everything work perfect but i like to use firefox its audio prblm and pls know thats the prblm is not from my windows i have windows 10 everything work fine pls help me fix this thx.

Asked by younes ferrah 3 months ago

Last reply by zeroknight 3 months ago

Synchrony Bank statements

For years I was able to view my credit card statements on the Synchrony Bank website, as recent as last year. Today, I cannot view the statements. When I click on the li… (read more)

For years I was able to view my credit card statements on the Synchrony Bank website, as recent as last year. Today, I cannot view the statements. When I click on the link I get the blocked symbol. (red circle with a slash through it. I am able to view the statements on another browser, Chrome to be precise. What changed? Can it be remedied?

Asked by benb28 1 month ago

Last reply by zeroknight 1 month ago

Cannot turn off "Switch to this tab" notification.

So I enabled push notifications for Google Calendar. Every time there's a notification, Google Calendar ask if I want to enable "Switch to this tab" for their notificatio… (read more)

So I enabled push notifications for Google Calendar. Every time there's a notification, Google Calendar ask if I want to enable "Switch to this tab" for their notifications. I accidentally turned it on, then I managed to turn it off. Except it now keep asking me if I want to enable it.

Looking at the settings, the only two options available are "Always ask" and "Yes", with no way of just saying no... why?

Asked by R4d6 3 months ago

Last reply by cor-el 3 months ago

Can not upload CSV file

I created a one column spreadsheet with 91 entries in Excel. Then I did a "save as" and choose CSV (comma delimited). One the receiving website, I chose "Browse for file… (read more)

I created a one column spreadsheet with 91 entries in Excel. Then I did a "save as" and choose CSV (comma delimited). One the receiving website, I chose "Browse for file", selected the CSV file I juts created and clicked "Upload". I got an error saying it wasn't a CSV file and could not be uploaded. I tried it again (same file) using Microsoft Edge and it worked just fine. I uninstalled and re-installed Firefox and got the same failure as before. I'm running Windows 10 ver 22H2. I really don't want to use Edge. Is there a fix for this?

Asked by rcyr49 1 month ago

Last reply by cor-el 1 month ago

blue scroll bar in facebook chat box

today i noticed when i send a chat in Facebook chat the scroll bar is blue. It has to be afire fox thing cause it does not do it in Chrome below is chrome and Faceb… (read more)

today i noticed when i send a chat in Facebook chat the scroll bar is blue. It has to be afire fox thing cause it does not do it in Chrome below is chrome and Facebook message now ill go to to Facebook in Firefox and color write a message and the scroll bar is blue .on left i from Chrome on the right is Fiefox how do i go to look like chrome with out the blue scroll bar

Asked by Mary 3 months ago

Last reply by zeroknight 3 months ago

Why can't Firefox copy text anymore?

Why can't Firefox copy text to the clipboard anymore? It won't copy text from a web page, from a URL, or even from about:support "Copy text to clipboard"!!! I'm using ver… (read more)

Why can't Firefox copy text to the clipboard anymore? It won't copy text from a web page, from a URL, or even from about:support "Copy text to clipboard"!!! I'm using version 1.22 64 bit on windows 11. I've reinstalled Firefox but it doesn't make a difference. I've tried "Troubleshoot Mode" and it's still broken!!!

I can paste into Firefox but something has broken copy!

Asked by FirefoxUser73 3 months ago

Last reply by zeroknight 3 weeks ago

Cannot log-in to Wells Fargo Online Banking (but Edge works fine)

For the last two months since November 2023), log-in to the Wells Fargo online bank site no longer goes past the log-in page. If I use Edge log-in works fine. I use pri… (read more)

For the last two months since November 2023), log-in to the Wells Fargo online bank site no longer goes past the log-in page. If I use Edge log-in works fine. I use private browsing on Firefox, but I always have. I have Firefox password enabled, but I always decline to use it for online banking when it pops up (and it doesn't matter if I accept it, still no log-in on Firefox).

I don't want to use Edge but Firefox no longer is working on this task for me.

Asked by lew666 5 months ago

Last reply by jonzn4SUSE 4 months ago

Please add better support for .mp4 video playback.

Hello, can you add better support playback on .mp4 videos? Seems with Firefox it's a hit-and-miss with some .mp4 videos that will play and some that will just show "No … (read more)

Hello, can you add better support playback on .mp4 videos? Seems with Firefox it's a hit-and-miss with some .mp4 videos that will play and some that will just show "No video with supported format and MIME type found".

All other browsers will play .mp4 videos without an issue but Firefox won't.

If you can provide better .mp4 playback support that would be greatly appreciated. Thanks

Here's one of those videos for an example: https://drive.google.com/drive/folders/1Fv6SdftiCXeYPQOdF17H2JNpwjMu9P7q


Pretty much a URL string like example.com/videosample.mp4

Asked by DestructiveBurn 5 months ago

Last reply by James 5 months ago

Website security

this issue has been happening for a couple of weeks now and hopefully you can help. I have an online business and I can't get into my site it says potential security ris… (read more)

this issue has been happening for a couple of weeks now and hopefully you can help. I have an online business and I can't get into my site it says potential security risk, I have contacted volusion each time with issue and they told me to flush dns which seemed to help but now it's not. Everything on their end is secure my ssl is active and good. I clicked around and got a message saying the certificate doesn't match with site owner and certificate is listed as mcafee, I clicked around and selected something now when I enter my webpage this is what I get and a blanck screen. Can firefox clear this below and add my website as secure so I don't have this issue anylonger?

http://blockpg-aloe.safezone.mcafee.com/blockpage/?ref=b2167ba139f9b512cfc701ce57a76bab

Asked by joann0415 2 months ago

Last reply by zeroknight 2 months ago