All Products Support Forum

Hi,

I am a frequent user of Firefox on multiple platforms, including Android 14, where I frequently use DeX.

However, I am many times forced to use Chrome or Samsung Internet on DeX to get a professional computer desktop experience.

Firefox does not recognize different mouse button clicks and neither does it view websites with high resolution, not even after selecting "Desktop mode", but instead shows a zoomed-in phone view. (I gave tried selecting various zoom levels in settings.) There may be other shortcomings as well.

Perhaps some of the issues can be avoided by changing some settings? However, please address the issue of providing a full desktop experience in DeX. Thanks for a great browser in most other respects on multiple platforms.

I use Firefox with Video Background Play Fix. It worked properly on my old phone, but doesn't work on my current phone. Playing unexpectedly stops sometimes, usually when I launch another app, but sometimes in my pocket.

I tried to add to about:config (in firefox nigtly) browser.tabs.unloadOnLowMemory = false . There is no such option in current version. I tried to add manually, but it didn't help.

DEVS NEED TO BE HELD ACCOUNTABLE FOR THEIR IGNORANCE AND LACK OF CARING. On mobile app. Videos are choppy even after refreshing, clearing cache and data serve no fix.

Swiping up on video doesn't enter full screen mode.

These are known issues for over 4 years. Questions

1.) Why haven't devs fixes these issue. 2.) Why do devs rely on non-employees to mitigate issues. Instead of fixing issues themselves directly. 3.) No other browsing site has these issues, only FIREFOX. The issues are clearly from poor app design and bad coding, so why do devs not fix it eventhough 1000s of people have these issues? 4.) Despite all the negative reviews, devs turn a blind eye and don't fix any issues.

Hi, I can use firefox anymore, because it is not usable. If I switch between programs in Android, example firefox to mBanka, then back to Firefox, tab in Firefox will reload and cannot complete forms! All lines are clear. Next problem: If I reuse tab, I cannot load new page, I must close this tab and use new one.

Question: How can I troubleshoot and resolve common issues of Ecosystem encountered while using Mozilla Firefox through the support resources available at https://support.mozilla.org/?

Hi all, When I google an address, none of my options to click on, like directions, or open in Google maps, will open the Google maps app. They always open the webpage even though I have "open links in apps" set to always

I'm in Missouri and my Internet browser thinks I'm in North Carolina and due to there State laws I'm restricted from certain web sites. This happens about 2 or 3 times a week.

This has happened to me for days now. Firefox keeps hiding a portion of the page, and I have to zoom to see the parts that are hidden. Can someone help me with this error? (tor). Disabled all extensions, cleared cache and data as well.

Firefox has been an excellent browser on my new S22; however, I've observed a notable decline in my battery percentage lately. It seems to be dropping rapidly, and each time I check, it's lower. This is confirmed by the battery settings menu, which displays an unusually high amount of usage, even though I primarily use Firefox for general browsing and make sure to close background tabs. Has anyone else experienced a similar issue or found a solution in iphone? Any insights would be appreciated.

On Nintendo website, I would like to setup a passkey. When logged into nintendo.com, in settings, under passkeys, I see the following message "You can't use a passkey to sign in from this device". I can add a passkey using the same device in chrome. Device is Pixel 7 Pro. Firefox version 121.1.0 (Build #2015996455) can Firefox allow for me to create a passkey using 1password or hardware key? Is there a setting that needs to be enabled?