Showing questions tagged:

White boxes appearing on browser and screen

Hello! Started up Firefox today and these whited out boxes started appearing over my search bars and random part of the screen, such as the descriptions of different art… (read more)

Hello!

Started up Firefox today and these whited out boxes started appearing over my search bars and random part of the screen, such as the descriptions of different articles on my home pages, extension and theme information in my settings, and different tabs (see pictures 1 and 2). The text is also white, making it almost impossible for me to see what I'm typing or selecting in the search bar (picture 3).

I've already tried some tips that I found on the forums such as changing the hardware accelerator, making sure my extensions and add-ons were up to date, etc. When I go into troubleshooting mode, the boxes disappear and Firefox functions normally, but when I tried turning off all my add-ons and themes on the regular browser, the problem still wasn't fixed. I did a full refresh of the browser, hoping that would help to reset whatever was causing the issue, but that didn't help either.

Any advice or troubleshooting tips would be greatly appreciated!

Solved Archived 2 682

Youtube comments are gone

I don't know what happened, I haven't been tinkering with anything. This happens for every video, not just this one. I've also posted my addons as well, in case that help… (read more)

I don't know what happened, I haven't been tinkering with anything. This happens for every video, not just this one. I've also posted my addons as well, in case that helps with anything.

Solved Archived 2 527

Playstation Can't Connect to the server

I am having issues signing in to the playstation store using firefox. It works on edge (although I have the same issue in ungoogled chromium). I have tried refreshing but… (read more)

I am having issues signing in to the playstation store using firefox. It works on edge (although I have the same issue in ungoogled chromium). I have tried refreshing but that didn't work. I uninstalled it and deleted all mozilla folders in appdata, then tried again without signing in to my mozilla account on a fresh install but i'm still having the issue. It might be a windows configuration issue because I don't see why this would work on edge but not on firefox. I've tried disabling all cookie and tracking protection features but I still have the same issue.

Solved Archived 2 498

Some language fonts are not rendering

Recently, I switched to Fedora 39. At first, Firefox was working fine, but after I logged into my Firefox account, the fonts of some languages stopped rendering, and this… (read more)

Recently, I switched to Fedora 39. At first, Firefox was working fine, but after I logged into my Firefox account, the fonts of some languages stopped rendering, and this started happening with almost every site that was using system fonts.

Solved Archived 2 252

Websites only load as text or blank in Firefox, already cleared Cache and Cookies

Hi, out of nowhere my Firefox has stopped loading any pages for the past hour. I have read the existing community articles and cleared all of my history, cache, cookies, … (read more)

Hi, out of nowhere my Firefox has stopped loading any pages for the past hour. I have read the existing community articles and cleared all of my history, cache, cookies, and restarted my computer 4 times. Firefox is up to date and was working fine up until I left my computer and returned to it an hour ago. I haven't downloaded anything new or clicked anything weird, I was just listening to a regular podcast this morning. All websites either show up as left-aligned text with no images, or are completely blank. This includes Gmail, Tumblr, Youtube, EyeBuyDirect, etc. All of these sites load perfectly in Edge so the issue is specific to Firefox. Any help is greatly appreciated.

Edit to Update: I turned off my AdBlock extensions one by one to narrow down the issue. The problem was AdBlocker Ultimate. I disabled it and now all my websites in Firefox are working as normal.

Solved Archived 2 108

Imperva - Error 15

I have had 2 sites produce this error box in place of the target Web Site (See Picture). I have read previous topics about this and have followed the instructions with no… (read more)

I have had 2 sites produce this error box in place of the target Web Site (See Picture). I have read previous topics about this and have followed the instructions with no positive results. FYI, clearing the web site's cookies, clearing Cache and disabling Hardware acceleration.

The first was https://www.walmart.com. After leaving a "Feedback" 2 weeks ago it appears as if they were able to fix the problem. However, the site is not as important as my Medicare PPO provider. I tried loading previous versions of Firefox, but that did not help.

In both instances the LOL "support" people's response was to try a different Browser. So, I reluctantly loaded Google Chrome and it worked perfectly. From my perspective, this eliminates everything to do with my machine setup.

Below is the sign-on URL (not unique to me). Please note that this 668 character URL has not changed for over a year. It is just Aetna's adoption of the Imperva Security Firewall. Both my Winders 8.1 and Winders 10 machines produce the identical results.

https://www.aetna.com/AccountManagerV3/v/login?identityTransaction=VIhzS3Xx1ogw4rzQY5lXUvDYBtXFZiXttegdT9ffK%2FOZ8oTHnKbryvfgfagvpO0aknHiEN2hnELOIkjfz3eJNeBfKQ%2FUDo0hSJHhjsdZdJw0rkVj%2BFjAVYypzW5kRH%2FzzOlbxrN6KKpjWvagusMp%2BzwgQqvg5xvUkwLCs3MlD%2BkzHOTVKlu4GYxJgmzr3Y9NUdFGUI9PHurN4QxSyvXxNjJ4jSSL4NHuctvtQyV1fUh%2FOqpHJglcALQuuNeyQ1QncyKPZJYf5rj1DLC2zrxKX0VgVWQZfSbw5Pouiv%2FWfwWxArHPHcV5cXr3kI2j33C8dUl0Jdup0nvdVs%2Bxigzp%2BmMQUaHxaw3B7tiJ7eokyNMgvG4V5SPw9FL5j3mhwBAirx%2BmX7Yj0qDZZNRl8z1WcvHen8HwsDijtH4Sg%2FNdsuzhXIw8snHF6hUd4n3MbJerO8nRUdzKR%2BhNCNq%2FjeuQWmT1cyQ3QtmIXcL0ab42vk6or1SX5wG%2BIMF%2Bk6ZJQw8h&appname=NAV&branding=&skin=&language=&channel=web

Solved Archived 2 1009

firefox

all of a sudden when I log on to hotmail dot com I get the error message too many requests when I switch browsers to edge I can log on to hotmail as normal searched the i… (read more)

all of a sudden when I log on to hotmail dot com I get the error message too many requests when I switch browsers to edge I can log on to hotmail as normal

searched the internet but so far have not found a fix

windows 11 and firefox both up to date

Solved Archived 2 416

pages like nytimes.com and onepiecedle.net (wordle clone) break in 126

On nytimes.com some page elements are missing like pictures. the onepiecedle page just displays the background. In Pic1 you can see what the page is supposed to look like… (read more)

On nytimes.com some page elements are missing like pictures. the onepiecedle page just displays the background.

In Pic1 you can see what the page is supposed to look like, here opened in chrome

In Pic 2 you can see what it looks like in Firefox 126

I tested troubleshoot mode, private window, etp off, private window, hardware accel. on/off, nothing seems to work.

Solved Archived 2 261

SSH links are opened without the user in since version 128

Hello, Since the version 128 (x86_64) on Windows 11, SSH links are no more opened with the user. The link tooltip at the bottom of the screen is showing the link without … (read more)

Hello, Since the version 128 (x86_64) on Windows 11, SSH links are no more opened with the user. The link tooltip at the bottom of the screen is showing the link without the user too. Ex: ssh://root@10.0.1.1 -> will open ssh://10.0.1.1 instead. Thank you in advance

Solved Archived 2 262

Blue Squares on my Browser

Hi! I seem to be having an issue with my browser. Every now and then, blue squares will partially or completely replace the icons on my toolbar an search bar, and disappe… (read more)

Hi! I seem to be having an issue with my browser. Every now and then, blue squares will partially or completely replace the icons on my toolbar an search bar, and disappear on its own after a while.

For reference, I currently have several tabs open (13) on a split screen, but only the icons on de left window are affected by this. This started happening this month, prior to this I was able to have multiple tabs open on a split screen without issue.

I'll attach 2 images so you can see what I mean.

I appreciate any advice I get to fix this.

Solved Archived 2 445

Youtube audio plays extremely slow(Video is fine, audio and video are way out of sync, of course)

Youtube audio is extremely slow, I reckon at 10%, but the video is fine and can be sped up or down. The problem persists even in troubleshooting mode, after cache cleari… (read more)

Youtube audio is extremely slow, I reckon at 10%, but the video is fine and can be sped up or down. The problem persists even in troubleshooting mode, after cache clearing, hardware acceleration turned off, enabled DRM and widevine, driver updates, in private mode or not, logged in or not, firefox restarts, computer restarts.

But Youtube plays fine in Chrome and Edge.

I dont think I didnt anything drastically different, or updated win10 or firefox, or messed with anything. It was working fine a day ago.

Is there any way to reset something?

Solved Archived 2 791

Cannot Edit Google Docs on Firefox Destop

For some reason I cannot type anything in Google Docs on the Firefox Desktop Browser. In fact, it seems like the browser doesn't recognize that I'm using Google Docs at a… (read more)

For some reason I cannot type anything in Google Docs on the Firefox Desktop Browser. In fact, it seems like the browser doesn't recognize that I'm using Google Docs at all - in my attempts to see what was up I tried to bold a word to see what would happen, but the Ctrl + B shortcut opened the Firefox bookmarks tab instead. This is happening across all my Google Accounts, but only on Firefox and only in Docs - I can edit sheets and forms without issue, I can edit them all on my Android through the google apps, and I can edit them in another browser.

This is an issue that happened suddenly yesterday and I cannot think of anything that's caused it. I double checked that I had editing permissions on these docs, asked the people who owned them to remove me and re-add me but no luck. I have cleared cache and cookies, logged out and back, restarted the browser, and restarted my computer. Though I haven't changed anything with my extensions recently, I tried deactivating and reactivating everything I had. None of this caused any difference and I still cannot edit. I've also tried a user-agent switcher to see if that could help, but no dice. It really does seem like the issue is firefox not recognizing Google Docs is Google Docs and I'm not sure what the fix for that would be. Any advice would be greatly appreciated.

Solved Archived 2 380

The page is not redirecting properly

Hi, On this site: https://www.opensubtitles.org/en/search/sublanguageid-eng/idmovie-1380901 selecting a sub and trying to download gives "The page is not redirecting prop… (read more)

Hi,

On this site:

https://www.opensubtitles.org/en/search/sublanguageid-eng/idmovie-1380901

selecting a sub and trying to download gives "The page is not redirecting properly"

I am using Firefox Developer Edition 127 b07, and that happens also in safe mode.

It used to work not too long ago with FF, and it works with Chrome latest.

Solved Archived 2 207

Youtube.com Not Opening

Whenever I type youtube.com into the search bar and hit enter, it says it crashed and i can't get in. Here are all my crash id's by the way bp-d1a33e21-28fa-4153-a7b1-626… (read more)

Whenever I type youtube.com into the search bar and hit enter, it says it crashed and i can't get in. Here are all my crash id's by the way

bp-d1a33e21-28fa-4153-a7b1-626440240813 bp-8b610356-0a09-4c8c-aa7e-ccf770240813 bp-2e669436-f743-4fd0-b726-5a4590240813 bp-5976dca3-3d2a-4c1c-a43d-f17ce0240813

Solved Archived 1 243

Firefox resizes and pushes to the right the "Reply" text box when I enter the cursor to type my message.

Hi all 👋 I'm using the Universal Credit website - https://www.universal-credit.service.gov.uk When I receive a message, sometimes there's a radio button to "Reply", which… (read more)

Hi all 👋 I'm using the Universal Credit website - https://www.universal-credit.service.gov.uk When I receive a message, sometimes there's a radio button to "Reply", which initially opens in the center of the page as normal, but as soon as I place the cursor in the box, it shoves it off to the side and shrinks it. This has been going on for a while, but as I found work for the last 6 months, I haven't been interacting with the site. I had to reply this morning and had the same issue, so I thought to try opening it in Chrome and had no such issue.

Before I go down the Nuclear route with the "Refresh" option, as I have enough on my plate already, does anyone understand this issue and have any idea for a fix for me, please?

Firefox is set to auto-update and reports that it is up-to-date. 128.0 (64-bit) The same for the Windows install Edition Windows 10 Home Version 22H2 Installed on 22/03/2022 OS build 19045.4651 Experience Windows Feature Experience Pack 1000.19060.1000.0

Solved Archived 1 171

Used forgot about this site for reddit and now I cant acccess the site at all

Recently I used the forgot about this site for reddit, but when I try to click on a link from either my bookmarks or from a web search I keep on getting. [The page isn’t … (read more)

Recently I used the forgot about this site for reddit, but when I try to click on a link from either my bookmarks or from a web search I keep on getting. [The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies.]

Not exactly sure what causes this or how to fix it.
Solved Archived 1 126

Firefox hangs on Wordpress Login

I am using FF 129.0 64 bit on Linux Mint. AFAIK all is up to the latest version. When I log into my website admin on wordpress, my site gets redirected for a security che… (read more)

I am using FF 129.0 64 bit on Linux Mint. AFAIK all is up to the latest version.

When I log into my website admin on wordpress, my site gets redirected for a security check on the server (lightspeed or PC Guard). Once this is complete, the login continues.

Unfortunately for the last 6 weeks, my website redirects with a message, "Verifying that you are not a robot" and it hangs there permanently.

I have tried to get my server to disconnest Lightspeed and PC Guard (but then have NO security protection). Nothing seemed to work, and access was sproradic, but seemed best when FF was completely cleaned, cache, cookies, etc. However, even this did not guarantee a login.

Then I found that all worked perfectly using Chrome. Further, having logged in using Chrome, the FF version would now be unlocked and work perfectly.

So it seems as though FF is not clearing a status/flag/file somewhere and that Chrome clears this, leaving FF working again - for another 24 hours. Then the whole cycle starts again.

Any ideas?

Mark

Solved Archived 1 307

Certain sites not being accessed

Hi, I am having some trouble with Mozilla Firefox version 127.02 on a Windows 11 PC. Certain websites do not load, for example, travel.state.org, which is a website to kn… (read more)

Hi, I am having some trouble with Mozilla Firefox version 127.02 on a Windows 11 PC. Certain websites do not load, for example, travel.state.org, which is a website to know the requirements to travel to the United States. However the site loads without any trouble on my Android phone, and on other browsers such as 'Microsoft Edge'. Can someone help me with this situation? Thank you this would be very much appreciated.

Solved Archived 1 216