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Issue with using YouTube on Firefox Ubuntu 22.04

Anyone experiencing issue with YouTube on Firefox - I am not able to select suggestions on YouTube search using up/down arrow keys - On Ubuntu 22.04 - Firefox 124.0.2 … (read more)

Anyone experiencing issue with YouTube on Firefox - I am not able to select suggestions on YouTube search using up/down arrow keys - On Ubuntu 22.04 - Firefox 124.0.2

Asked by harshakp06 1 week ago

Last reply by zeroknight 1 week ago

Cannot login to Bank Website from Firefox but Can from MS Edge

My Firefox browser is up to date but I cannot log on to my Bank website. As soon I enter my Logon info I get logged out, however I can access the site using MS EDGE. Th… (read more)

My Firefox browser is up to date but I cannot log on to my Bank website. As soon I enter my Logon info I get logged out, however I can access the site using MS EDGE. This is a recurring problem. The website recognizes Firefox as an valid browser. Occasionally I have been able fix problem by clearing the browser Cookies/History but at present none of that works. Do you have any suggestions? My preferred browser is Firefox so this problem is frustrating.

Asked by gyorhun 16 hours ago

Last reply by zeroknight 16 hours ago

ssa.gov account login no longer works on Firefox, but does work on Edge

I can no longer log into my social security account using Firefox, but the login does work on edge. When I try login on Firefox, I get the following error message: Bad R… (read more)

I can no longer log into my social security account using Firefox, but the login does work on edge. When I try login on Firefox, I get the following error message:

Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

The initial web site is https://www.ssa.gov/. From there I hit "Sign in", and get to https://secure.ssa.gov/RIL/SiView.action using Edge, but get just the error message using Firefox.

There is another route, which is through https://www.ssa.gov/myaccount/. Hitting either account or sign in on that page will work on Edge, but gives the same error message on Firefox.

Asked by Bob G 1 week ago

Last reply by cor-el 1 week ago

Amazon not working

I was using Amazon just fine a few days ago. When I tried to open an amazon link yesterday, I got the message: Secure Connection Failed. I tried updating my browser and c… (read more)

I was using Amazon just fine a few days ago. When I tried to open an amazon link yesterday, I got the message: Secure Connection Failed. I tried updating my browser and clearing my cache and cookies. Please fix

Asked by cherryblossomshadow3 4 days ago

Last reply by jonzn4SUSE 4 days ago

  • Solved

Website page does not fully load

This link does not fully load using Firefox, but does using Chrome. https://act.environmentaldefence.ca/page/147607/petition/1 I am unable to sign the petition because … (read more)

This link does not fully load using Firefox, but does using Chrome.

https://act.environmentaldefence.ca/page/147607/petition/1

I am unable to sign the petition because the whole form does not show up in Firefox.

Asked by SueWitch 1 week ago

Answered by cor-el 1 week ago

Prime Video - Picture-in-Picture subtitles aren't working

When using picture in picture on Prime Video, my subtitles aren't showing up in the window, but instead on the original page, despite prime video being one of the origina… (read more)

When using picture in picture on Prime Video, my subtitles aren't showing up in the window, but instead on the original page, despite prime video being one of the original supported websites. Any ideas on how to fix?

Asked by Veronica 2 weeks ago

Last reply by jonzn4SUSE 1 week ago

Facebook fungerar inte längre på Fire Fox

Hej på ER, Jag kan inte längre komma in på facebook genom FIRE FOX. Kan Ni hjälpa mig så att det fungerar igen ? Tacksam om ett svar på min mailadress: hermannbernd… (read more)

Hej på ER, Jag kan inte längre komma in på facebook genom FIRE FOX. Kan Ni hjälpa mig så att det fungerar igen ? Tacksam om ett svar på min mailadress:

hermannbernd12@gmail.com

Hälsningar, Bernd Hermann

Asked by Bernd Hermann 1 week ago

  • Solved

Video without sound on some sites but work on another

I have: 125.0 (64-bit) Mozilla Firefox for Ubuntu canonical - 1.0 Video on Facebook plays without sound. The video plays, I see the image normally, but no sound. Video … (read more)

I have:

125.0 (64-bit) Mozilla Firefox for Ubuntu canonical - 1.0

Video on Facebook plays without sound. The video plays, I see the image normally, but no sound. Video on Youtube works perfectly.

Fresh install without addons or plugins. Switching to "Troubleshoot mode" does not change anything. Youtube with sound, Facebook without sound.

Any ideas where to look?

Asked by George Brink 1 week ago

Answered by cor-el 1 week ago

Firefox does not display graph on Yahoo Finance

For some time now, Firefox has been unable to display quotes on Yahoo Finance; for example: https://finance.yahoo.com/quote/MSFT/ The space where the price history grap… (read more)

For some time now, Firefox has been unable to display quotes on Yahoo Finance; for example:

https://finance.yahoo.com/quote/MSFT/

The space where the price history graph for MSFT should be is blank except for a message saying "Loading chart for MSFT". The chart never loads. Sometimes Firefox issues a message saying that the site is "slowing down Firefox".

This happens for *any* quote, no matter what the ticker symbol.

I have tried running Firefox with a new profile, running in a private window, and running in Troubleshooting mode; the behavior remains the same. Clearing cookies and changing the tracking protection setting has no effect.

Oddly enough, when I attempted to report this page as not working, I couldn't submit my report (the Send button did nothing -- though this feature works for other sites).

Have others here experienced the same problem; and if so, is there a known cause/resolution?

Thanks in advance for any help.

Asked by Chris 1 week ago

Last reply by Chris 1 week ago

Images Not Loading on Certain Websites in Firefox

I'm having trouble with Firefox where images aren't loading on some websites, even though they display fine in other browsers. I've tried clearing the cache and restartin… (read more)

I'm having trouble with Firefox where images aren't loading on some websites, even though they display fine in other browsers. I've tried clearing the cache and restarting Firefox, but the issue persists.

Is there anything else I can try to fix this problem and get images to load properly?

Asked by Robert Wolf 1 week ago

Last reply by cor-el 1 week ago

  • Solved

Amazon Parent Dashboard not functioning on Firefox (but works on Chrome)

Anyone else had the problem of not being able to sign in to the Amazon Parent Dashboard via Firefox? But works on Chrome. Same on desktop and android versions of Firefox.… (read more)

Anyone else had the problem of not being able to sign in to the Amazon Parent Dashboard via Firefox? But works on Chrome. Same on desktop and android versions of Firefox.

Amazon chat support not helpful and just told me to use Chrome!

Asked by benshakespeare 1 week ago

Answered by zeroknight 1 week ago

  • Solved
  • Archived

Youtube Videos Now Stutter

Hi there I've had firefox for years and never had much issues. I've never had this issue before the most recent update where now youtube videos constantly stutter. It's … (read more)

Hi there

I've had firefox for years and never had much issues. I've never had this issue before the most recent update where now youtube videos constantly stutter. It's just Firefox as other browsers work fine. I've updated my graphics card and did a little bit of research but none of the fixes quite did it for me. In the past couple days I've always had Firefox crash on me twice, which hasn't happened before either. So I'm not sure what's going on, but I'm prone to point fingers at an update. I don't install extensions or themes, so the only extension I have really is uBlock Origin but that's been there forever. I've restarted my computer as well. It is not my resources, they are more than fine my RAM and CPU and Graphics Card. Task manager shows nothing is even above 50% (CPU, GPU, Memory) when playing the video. I've also tried creating a new profile and opening up a new profile. Same issue.

Can anyone suggest any fixes or is this a firefox update bug?

EDIT: This appears to be for all videos I am playing on Firefox. It also does not matter if I set it to the lowest quality, even 144p, it will still stutter nonstop.

Asked by novashmtv 1 year ago

Answered by novashmtv 1 year ago

  • Solved
  • Archived

The requested URL was rejected. Please consult with your administrator. Your support ID is: 15199799165570062406

The requested URL was rejected. Please consult with your administrator. Your support ID is: 15199799165570062406 This is the site https://one.walmart.com/content/usone/… (read more)

The requested URL was rejected. Please consult with your administrator.

Your support ID is: 15199799165570062406

This is the site https://one.walmart.com/content/usone/en_us/company.html this site I connect to for work related issues, I can use private browsing, but not the regular browsing.

Asked by Seekerkiller 1 year ago

Answered by cor-el 1 year ago

  • Archived

Please unblock challenges.cloudflare.com to proceed.

Hello, I noticed past few months I'm getting this message from cloudflare after using certain websites while using Firefox on Desktop. I have refresh Firefox every time … (read more)

Hello,

I noticed past few months I'm getting this message from cloudflare after using certain websites while using Firefox on Desktop. I have refresh Firefox every time this happens I tried disabling my adblockers, lowering settings, and disabling my Pi-Hole the issue still persists. Does anyone know what the issue might be or someone else experiencing this?

Asked by Fu Xuan 7 months ago

Last reply by zeroknight 7 months ago

  • Solved
  • Archived

YouTube video not working,buffering?

Starting yesterday, every youtube video I try to watch never plays or is in a constant state of buffering. It works fine in Edge, and Twitch streaming has no issues so i… (read more)

Starting yesterday, every youtube video I try to watch never plays or is in a constant state of buffering. It works fine in Edge, and Twitch streaming has no issues so its definitely not my internet connection.

I've already tried clearing my cache, rebooting, clearing it again and refreshing Firefox and the issue remains. Disabled adblocker as well. I am currently on version 106.0.5

Asked by spaceferret 1 year ago

Answered by spaceferret 1 year ago

  • Solved
  • Archived

Input Type from a CSV File is Recognized as Ms excel file

In the current Version of Firefox the input field is set to the wrong filetype if select an csv file. Open with Chrome and Firefox. Chrome set the file type to text/csv … (read more)

In the current Version of Firefox the input field is set to the wrong filetype if select an csv file.

Open with Chrome and Firefox. Chrome set the file type to text/csv Firefox to "application/vnd.ms-excel"

Working example open the consoel to see the output: https://codepen.io/GrizzlyStu/pen/YzjZjez

Asked by Grizzly 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Connection to server now fails: SEC_ERROR_INADEQUATE_KEY_USAGE

I access a CCTV Network Video Recorder on the same private/LAN that I'm on using an PC via HTTPS. It's been working fine for nearly a year. Recently it won't access via H… (read more)

I access a CCTV Network Video Recorder on the same private/LAN that I'm on using an PC via HTTPS. It's been working fine for nearly a year. Recently it won't access via HTTPS any more with the Error Message "Secure Connection Failed An error occurred during a connection to 192.168.1.30. Certificate key usage inadequate for attempted operation. Error code: SEC_ERROR_INADEQUATE_KEY_USAGE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem."

I've contacted the vendor but they seem at a bit of a loss. I can connect using HTTP, and an Android App (spit) still works too. I did find a Stack Overflow article from 2020 mentioning a possible corrupt cert9.db and/or cert_override.txt files, but as it's so old I wanted to ask for further advice before I start hacking things around. On another PC using the same browser version on the same network I get the attached response, not the same as the one I get and it will allow me to accept the risk. Can anyone help please?

Asked by fixit9660 8 months ago

Answered by cor-el 8 months ago

  • Solved
  • Archived

Error Message

HI for the past four days I have been getting the following error message when attempting to load www.canberratimes.com.au "Application error: a client-side exception ha… (read more)

HI for the past four days I have been getting the following error message when attempting to load www.canberratimes.com.au

"Application error: a client-side exception has occurred (see the browser console for more information"

This is happening on my Windows PC only. I can access the site on my Firefox browser on IOS.

I am running the most recent version of Firefox 102.0.1 (64 bit).

This is the only site displaying this message.

Grateful for any assistance in resolving this.

Kind Regards, Peter

Asked by pstudman 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Scroll bars not showing up on some sites since 112 update

I'm using Firefox in Ubuntu 22.04.2. I recently update to 112.0, then 112.0.1 With both versions, the scroll bar is not available on some sites which used to work in pre… (read more)

I'm using Firefox in Ubuntu 22.04.2. I recently update to 112.0, then 112.0.1

With both versions, the scroll bar is not available on some sites which used to work in previous versions. Items which are outside the initial viewing area are not visible.

Is anyone else affected by this issue?

Asked by gomgomfirefox 1 year ago

Answered by cor-el 1 year ago

  • Solved

Spotify webplayer on Firefox is unuseable after updating to latest version

Majority of the songs do not play and I'm given with a pop-up, "Spotify can't play this right now. If you have the file on your computer you can import it." I will play … (read more)

Majority of the songs do not play and I'm given with a pop-up, "Spotify can't play this right now. If you have the file on your computer you can import it."

I will play a song from a playlist and is given that pop-up, it will continue skipping to the next song until it plays, but only for 9-10 seconds until the song mutes, to specify, the dot (when hovered on the progress bar) will still move, indicating that "it's playing".

Some clarifications: 1. I use Spotify Desktop app (windows), Spotify App (android), and Spotify Webplayer on Chrome and Firefox. Everything works just as fine on all of these, except for Spotify Webplayer on Firefox. 2. Skipping to a later timestamp does not unmute the song. 2. I have Spotify Premium 3. I have no VPN 4. I am running Firefox with an ad blocker 5. I am running Chrome with an ad blocker (same ad blocker in Fifefox) 6. I am running Firefox to the latest version (Firefox 119.0.1 (20231106151204))

What I've done so far: 1. Cleared caches and data. 2. Updated my Windows to the latest update available - Win10 v.22H2 3. Signed-out of Spotify for all my devices, then logging-in first on Spotify Desktop (this automatically redirects to Firefox webplayer) 4. Ran Firefox on "Troubleshoot Mode" 5. Un-checked and re-checked "Play DRM content" setting. 6. Disabled and re-enabled the plug-in "Widevine Content Decryption Module by Google Inc". (this plug-in is last udpated on November 17, 4.10.2710.0

I'm including this link from Spotify's Community page.. where two other users, who commented it is only with Firefox (webplayer), are experiencing the same problem as I am. https://community.spotify.com/t5/Desktop-Windows/Spotify-can-t-play-this-right-now-If-you-have-the-file-on-your/m-p/5679914#M123192

Asked by kit 5 months ago

Answered by zeroknight 5 months ago