All Products Support Forum

After moving my thunderbird 104 profile to 115 supernova (including the profiles.ini file), I can see the full list of accounts and folders in supernova, but none of the emails are visible. I can receive and send new messages, but again - none of them are visible when I want to see them later in the inbox or sent folders. Moreover, the right-click mouse button does not work on the whole list of accounts/folders on the left side of the agent. What to do. I have 16Gb of emails and cannot use them.

In Thunderbird 115, each time I want to reply to a message, the cursor defaults to the "Search For" box under address book contacts. In previous versions, it went to the message pane where I could start the reply message. How do I fix this? Thank you

TB upgraded to 115.0.1 this morning, (although PCMatic has been telling me this had happened yesterday). Now I find that Search (Ctrl-Shift-F) no longer gives consistent results, and never end searching.

Since the last update my Thunderbird keeps frizzing up and I have to use Task manger to close it and then open it again. This happens all the time! I need this email program to work right.

Thanks Bob Williams

After downloading an email from my gmail account thunderbird uses 90% of ram and is essentially frozen. Initially after starting Thunderbird is not responding followed by a slow increase in ram usage to about 90% is ibserved. Tried uninstall and install; but not change in behaviour. Any suggestions of how to repair would be welcome.

Thank You,

I noticed with the upgrade to Version 115 from 102 that the handling of certain RSS Feeds changed.

I turned on an older computer which was still running version 102, so I was able to do a side by side comparison.

First was that certain feeds had lost their icon. And it did make me wonder why. One screen shot shows the RSS feed index as displayed in the left pane of the application. Old Thunderbird showed the site icons, New does not. 115 on left, 102 on right.

Second was the display of the article content. The other screen-shot shows the content of the feed article. New Thunderbird does not show the page content only a like of text, where-as old Thunderbird showed the page within Thunderbird itself. 115 on left, 102 on right

Considering the behaviour of the same feed and article on two versions on the same day, I can only guess that the processing logic has changed.

Hi. I'm having an issue after the most recent update. I'm trying to create a new message filter, but the pane is too big, and I can't reach "save" button.

I'm unable to shrink the pane, because when I do the whole pane just moves down. When I grab the top to move it back into place, it's the same size.

I've tried change system resolution, and autohiding taskbar, but doesn't help.

Any suggestions?

Thanks.

I receive incoming email on Thunderbird, but cannot send mail. I have used Thunderbird for years, never updated it and this problem just started yesterday (7/25/23). I have gotten an error message saying "login to server smtp.nycap.rr.com failed". I have called my ISP, Spectrum, and ascertained that my email account with them is functioning, so the issue is something with Thunderbird.

Hello, on my bussiness mail on thunderbird mails that i read are all deleted. I didn't do anything to do them, is there any way to bring them back? There are very important messages in them that i really need

I have noticed on the latest version of THUNDERBIRD that when I go to delete a number of selected emails from my email account I get popup notification on the top bar that says " ( Thunderbird not responding )". I hadnt noticed this happening before and Thunderbird now seems ...a bit slow.

I am unable to send emails from my Thunderbird email account. There is no "dashboard" or options bar displayed when I hit "reply" to a message. Nor is there such an options bar to create emails.

This is worrisome.

Please advice.

Just wondering if there could be a button the refresh the screen and clear out anything except unread emails. all other email accounts would be closed. just make a clear screen thanks

Hello volunteers -- I downloaded Thunderbird to a newer iMac. The Input messages and folders from my laptop appeared fine, but the addresses look like they are from Contacts rather than the laptop Address Book, i.e., names, phone numbers and postal addresses, but not email addresses. The first image (screenshot from an Apple laptop) is what I want; the second is what I got on the iMac. Is someone able to help me with this? Thanks very much, Susan

I use both Thunderbird and Outlook for my cox.net email account. I can receive incoming emails using Thunderbird but cannot send emails, and I can both receive and send emails using Outlook. The server settings are identical for both Thunderbird and Outlook - imap with STARTTLS and port 993 and smtp with STARTTLS and port 587. When Thunderbird is unable to send an email, I get a balloon that indicates that the smtp server cannot recognize my email address, which is hklesserjr@cox.net.

As of version Thunderbird v102.13.0 (32 bit) and after upgrading to v102.13.1 I get an error after downloading emails from my gmail account:

"Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox."

I've been using Thunderbird for maybe 20 years now & on this PC since I built it over 3 years ago, this is a new problem that I have not seen before.

Thunderbird is now useless to me. When it connects it starts downloading emails, gets so far & stops with this error. It's now 5:50PM and the most recent email it has is from 07:35 AM this morning. It keeps downloading the same ones over & over again, always stopping at the same one with the same error.

This app is now utterly useless to me.

Don't know what else I could say more than what's in subject. Tried deleting all emails in inbox can't do it. Thunderbird freezes up. There's 45,000 emails in inbox suddenly. Have combed and read comments seems no help anywhere. Anybody please help.