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  • Archived

tb-lost everything

i had the latest version 115 and i decided to install the previous version coz some things didnt go my way. i opened it and its supernova - i lost everything like setting… (read more)

i had the latest version 115 and i decided to install the previous version coz some things didnt go my way. i opened it and its supernova - i lost everything like settings, my local folders etc. how can i go back to all my settings i had in this supernova version?

Asked by Slawomir Dzwonek 9 months ago

Answered by Toad-Hall 8 months ago

  • Archived

How do I get all of my folders and subfolders to have the same columns in v115?

I just want all of my folders and sub-folders to have the same display columns! With 115, you can change any folder or sub-folder to any column organization you want, but… (read more)

I just want all of my folders and sub-folders to have the same display columns! With 115, you can change any folder or sub-folder to any column organization you want, but I want them all the same. 115 changed my display columns - why couldn't you leave them alone, Thunderbird??? I can go in and change them back manually, so why were they changed at all??? I don't want to have to change each folder and its child folders individually - I have a few dozen folders, most with dozens of sub-folders. I tried the "Apply columns to ..." and selected Local Folders to change them all - none of them changed! I saw the video from Castellani claiming that TB tried to make sure that upgrading wouldn't take hours to reconfigure back to a usable state, but that's obviously not true if you have more than the one or two folders shown in the video.

Mozilla/Thunderbird -- Is it so hard to leave things as they are and just TELL us there are new features available, if we want them, instead of DESTROYING our well-used setups and forcing us to come here in hopes that someone can save us from hours of tedium just to be productive again?

Thanks to anyone who can save those of us who just want our setups back the way they were!

Asked by DucksoupSD 9 months ago

Last reply by Toad-Hall 6 months ago

  • Archived

Minimum Ubuntu Version For Thunderbird 115

What is the minimum version of Ubuntu to install Thunderbird 115 supernova? I'm on 20.04 on ZorinOS. And by the way, when are you planning to make it available on APT? … (read more)

What is the minimum version of Ubuntu to install Thunderbird 115 supernova? I'm on 20.04 on ZorinOS.

And by the way, when are you planning to make it available on APT?

Thanks, Tal Sabadia

Asked by sabadiatal 9 months ago

Last reply by Wayne Mery 9 months ago

  • Solved
  • Archived

How to remove the new toolbar in version 115?

Hello, The new UI has this massive customizable toolbar at the top of the screen, it wastes a lot of space and doesn't look good compared to the old UI, you can fully cu… (read more)

Hello,

The new UI has this massive customizable toolbar at the top of the screen, it wastes a lot of space and doesn't look good compared to the old UI, you can fully customize it even leaving it blank but that does not remove it entirely and it looks off with just a blank nothing up there, where is the option to completely remove this new toolbar?

Regards,

Asked by chugg7 9 months ago

Answered by Wayne Mery 9 months ago

  • Solved
  • Archived

Supernova 115* - How to increase the minimum height of 'Thread Pane', so you can raise the 'Message Pane' higher.

Have you discovered that you cannot raise the 'Message Pane' as far upwards as in previous versions? This is because the developers have increased the minimum height of … (read more)

Have you discovered that you cannot raise the 'Message Pane' as far upwards as in previous versions? This is because the developers have increased the minimum height of the Thread Pane otherwise known as 'Message List'.

Asked by Toad-Hall 7 months ago

Answered by Toad-Hall 7 months ago

  • Archived

SuperNova messed up my emails

Hi, I have downloaded the latest Thunderbird and it is driving me mad because I KNOW there is a simple solution (I hope) When I used to open my emails they were all liste… (read more)

Hi, I have downloaded the latest Thunderbird and it is driving me mad because I KNOW there is a simple solution (I hope) When I used to open my emails they were all listed from oldest to newest and Thunderbird would automatically go to the bottom of the list where my latest (newest) emails were, NOT ANY MORE it goes to the older email in my in box, click date and YES the latest email rushes to the top of the list BUT I want it at the bottom HOW do I get the emails back the way I like them?

Asked by RLLC 9 months ago

Last reply by Wayne Mery 2 weeks ago

  • Archived

Supernova changed highlight colors for the UI elements, can I get them back to the system default?

Manjaro 23.0.0 Thunderbird 115.0.1 Before the update to Supernova, Thunderbird light theme used the system color for the UI elements highlight. In my case, green. Now it… (read more)

Manjaro 23.0.0 Thunderbird 115.0.1

Before the update to Supernova, Thunderbird light theme used the system color for the UI elements highlight. In my case, green. Now it is blue everywhere, which irritates my eyes. I attached before and after images, so you have an idea. Can I get back the green?

Asked by ojetko 9 months ago

Last reply by aaronliu0130 8 months ago

  • Archived

multiple minute delay whenever I open a folder in a new tab or window (win10)

Since installing Supernova, I find a huge (multiple minute) delay whenever I open a folder to a new tab or window. There was zero delay on the prior version to open a fol… (read more)

Since installing Supernova, I find a huge (multiple minute) delay whenever I open a folder to a new tab or window. There was zero delay on the prior version to open a folder, so it appears to be specific to Supernova. I'm surprised that no one else has mentioned it on the forums yet, so it seems it might just be something about my particular setup. Can anyone help me diagnose what I might be doing wrong?

Thanks!

Asked by lowraxe 7 months ago

Last reply by Wayne Mery 4 months ago

  • Archived

Upgraded to 115.2 and all mail folders disappear on each startup...

... and the only way to restore them is to delete the folderCache.json, session.json, xulstore.json files from my profile directory. But each time I shut down Thunderbir… (read more)

... and the only way to restore them is to delete the folderCache.json, session.json, xulstore.json files from my profile directory. But each time I shut down Thunderbird and restart it, the same problem returns and I have to start over.

As this causes Thunderbird to lose all customizations to folder display, column displays, color badges, etc, and requires Thunderbird to download all message headers in my 6 email accounts, it's wasting a ton of my time.

All the accounts are still intact and it even says it's downloading email for each inbox on startup, I just can't see any of it because there's no folders displayed on the left side-bar.

And mind you, this was just a "upgrade"... when I tried to migrate my default profile to another computer (new workstation) it wouldn't load the proper profile without doing the -p flag on the executable and then after, has this same problem where it first displays proper accounts/folders but then on restart loses it all.

Luckily I found another users post online about deleting those internal cache/config files (for a completely unrelated problem with an older version of tbird) or I'd have been completely stuck.

Anyone have any suggestions on migrating BACK to the previous most stable build of pre "Supernova"? This thing isn't fully baked IMO.

And also, is there a better way to submit massive errors like this to the developers?

Thanks...

Asked by Brian Barrett 7 months ago

Last reply by Brian Barrett 7 months ago

  • Archived

Update to Thunderbird 115.01

The problem is that after the download of the 115.01 version it has not been possible to register properly my "name"@arcor.de account with the email provider via imap.vod… (read more)

The problem is that after the download of the 115.01 version it has not been possible to register properly my "name"@arcor.de account with the email provider via imap.vodafonemail.de from Thunderbird . With imap.web.de there has been no problem. Strangely, it is possible to send emails via smtp.vodafonemail.de from Thunderbird although these sent emails are not shown neither in Thunderbird nor in the Vodafone email app. Incoming emails are properly shown in the Vodafone email app but not in Thunderbird.

Asked by H-Ulrich.Desgranges 9 months ago

Last reply by H-Ulrich.Desgranges 7 months ago

  • Archived

Set up your existing email address

Set up your existing email address will not work. Thunderbird stopped working no outgoing no incoming. Deleted account then downloaded new Thunderbird. Entering correct n… (read more)

Set up your existing email address will not work. Thunderbird stopped working no outgoing no incoming. Deleted account then downloaded new Thunderbird. Entering correct name, correct email address and password (also tried with no password) finds set up on Mozilla ISP sever. Select 'Done' brings up message "Cannot log in to server.Probably wrong configuration, username or password".

This unsolvable for me now as I have tried everything I know and suggested in Help.

Asked by KSI 9 months ago

Last reply by david 9 months ago

  • Archived

Thunderbird quote message not working

In the newest (current version) of thunderbird the option to quote the original message in a reply is not working. When I select "quote message" in my reply nothing hap… (read more)

In the newest (current version) of thunderbird the option to quote the original message in a reply is not working.

When I select "quote message" in my reply nothing happens??

Help

Asked by Paul Gritt 9 months ago

Last reply by sfhowes 9 months ago

Thunderbird layout - classic view - message pane portion is too small, message list area is too large

Thunderbird layout - how do i enlarge the classic view current message pane window? it's too short/compressed, and i can only drag it up a little, then it stops. In the … (read more)

Thunderbird layout - how do i enlarge the classic view current message pane window? it's too short/compressed, and i can only drag it up a little, then it stops. In the prior TB versions, I only saw the last 3 or 4 messages in the upper message list portion of the classic view layout. Now I'm seeing almost 10 messages in my messages list. Meanwhile, the actual current message viewing pane is now horizontally compressed so that the ratio of message list to message view is closer to 40% message list, 60% actual message text plus the header info. I have tried click and drag the upper border of the current message being viewed, towards the top of the screen, but it stops, and still shows me 10 most recent messages in my list, which is really useless. I only need to see the last 3 or 4. The rest of the viewing pane should be more of the text area of the current message being viewed. Is there a "config editor" tweak to reduce the messages list to 3 or 4 messages, and increase the actual current message viewing area? Or some other fix for this?

Asked by MrSensible 5 months ago

Last reply by MrSensible 5 months ago

  • Archived

30G of memory with high CPU after computer enters sleep mode with the software open. Mac Sonoma. Five imap accounts. Three gmail.

I recently noticed an issue after waking my MAC Book M1 (2020) from several days of sleep. Upon opening the lid, I was met with a system warning about low memory. Further… (read more)

I recently noticed an issue after waking my MAC Book M1 (2020) from several days of sleep. Upon opening the lid, I was met with a system warning about low memory. Further investigation revealed that ThunderBird was using over 100G of memory.

Just a few days ago, I had updated my MAC to Sonoma 14.0, and last week ThunderBird was updated to version 115.3.0. Both were significant version upgrades, and I'm unsure where the problem lies.

I haven't installed any additional extensions or plugins, as shown in the attached screenshot. However, I did notice some components listed in the debug information, and I'm not sure why there's an inconsistency.

I will continue to monitor this issue to see if it reoccurs. For now, I'm just reporting this as a single instance along with my system information, hoping it's an isolated case.


 警告:
 這包含在未經同意前不該被轉寄或公開的敏感性資訊。
 應用程式一般資訊
   名稱: Thunderbird
   版本: 115.3.0
   Build ID: 20230926115257
   發行 ID:
   更新頻道: release
   使用者代理字串(User Agent): Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:115.0) Gecko/20100101 Thunderbird/115.3.0
   作業系統: Darwin 23.0.0 Darwin Kernel Version 23.0.0: Fri Sep 15 14:41:34 PDT 2023; root:xnu-10002.1.13~1/RELEASE_ARM64_T8103
   作業系統佈景主題:
   經 Rosetta 轉譯: false
   多程序視窗: 0/0
   Fission 視窗: 0/0
             預設開啟
   遠端處理程序: 1
   企業政策: 未使用
   Google Location Service 金鑰: 缺少
   Google Safebrowsing 金鑰: 缺少
   Mozilla Location Service 金鑰: 缺少
   安全模式: false
   記憶體大小(RAM): 16.0 GB
   磁碟可用空間大小: 148 GB
 郵件與新聞帳號
   account1:
     INCOMING: account1, xxxx@gmail.com, (imap) imap.gmail.com:993, 3, 10
     OUTGOING: 黃彥儒 <xxxx@gmail.com>, smtp.gmail.com:465, 3, 10, true
   account2:
     INCOMING: account2, 本機郵件匣, (none) Local Folders, 0, 3
   account3:
     INCOMING: account3, xxxx@nycu.edu.tw, (imap) imap.gmail.com:993, 3, 10
     OUTGOING: Yan-Ru Huang <xxxx@nycu.edu.tw>, smtp.gmail.com:465, 3, 10, true
   account4:
     INCOMING: account4, xxxx@pm.me, (imap) 127.0.0.1:1143, 2, 3
     OUTGOING: 黃彥儒 <xxxx@pm.me>, 127.0.0.1:2025, 2, 3, true
   account5:
     INCOMING: account5, xxxx@mailbox.org, (imap) imap.mailbox.org:993, 3, 3
     OUTGOING: Yan-Ru Huang <xxxx@mailbox.org>, smtp.mailbox.org:465, 3, 3, true
   account6:
     INCOMING: account6, xxxx@reseller.vdm.tw, (imap) imap.gmail.com:993, 3, 10
     OUTGOING: "Huang, Yan-Ru" <xxxx@reseller.vdm.tw>, smtp.gmail.com:465, 3, 10, true
 程式庫
     程式庫
     狀態
     預期應有的最小版本
     使用中的版本
     路徑
     RNP (OpenPGP)
 行事曆設定
     黃彥儒(r1235513)
       名稱
       值
       名稱: 黃彥儒(r1235513)
       類型: caldav
       停用:
       使用者名稱: xxxx@gmail.com
       網址: https://apidata.googleusercontent.com/caldav/v2/xxxx%40gmail.com/events/
       重新整理間隔: 30
       唯讀: false
       關閉警示: false
       已開啟快取: false
       iMIP 身分: id1
       已停用 iMIP:
       iMIP 帳號:
       召集人 ID: mailto:xxxx@gmail.com
       強制郵件排程:
       支援彈出式警示:
       支援在收到邀請函時警示:
       單一事件的最大警示數量:
       支援附件:
       最大分類數量:
       支援隱私狀態:
       支援優先權:
       支援事件: true
       支援任務: true
       支援使用本地時間:
       支援使用 UTC / GMT 時區:
       支援自動排程: false
     首頁
       名稱
       值
       名稱: 首頁
       類型: storage
       停用: true
       使用者名稱:
       網址: moz-storage-calendar://
       重新整理間隔:
       唯讀:
       關閉警示:
       已開啟快取:
       iMIP 身分: id1
       已停用 iMIP:
       iMIP 帳號:
       召集人 ID: mailto:xxxx@gmail.com
       強制郵件排程:
       支援彈出式警示:
       支援在收到邀請函時警示:
       單一事件的最大警示數量:
       支援附件:
       最大分類數量:
       支援隱私狀態:
       支援優先權: true
       支援事件:
       支援任務:
       支援使用本地時間:
       支援使用 UTC / GMT 時區:
       支援自動排程:
     xxxx@reseller.vdm.tw
       名稱
       值
       名稱: xxxx@reseller.vdm.tw
       類型: caldav
       停用:
       使用者名稱: xxxx@reseller.vdm.tw
       網址: https://apidata.googleusercontent.com/caldav/v2/xxxx%40reseller.vdm.tw/events/
       重新整理間隔: 30
       唯讀: false
       關閉警示: false
       已開啟快取: false
       iMIP 身分: id1
       已停用 iMIP:
       iMIP 帳號:
       召集人 ID: mailto:xxxx@gmail.com
       強制郵件排程:
       支援彈出式警示:
       支援在收到邀請函時警示:
       單一事件的最大警示數量:
       支援附件:
       最大分類數量:
       支援隱私狀態:
       支援優先權:
       支援事件: true
       支援任務: true
       支援使用本地時間:
       支援使用 UTC / GMT 時區:
       支援自動排程: false
     Contacts
       名稱
       值
       名稱: Contacts
       類型: caldav
       停用:
       使用者名稱: xxxx@gmail.com
       網址: https://apidata.googleusercontent.com/caldav/v2/c5i68sj5edpm4rrfdchm6rreehgm6t3j81jn4rrle0n7cbj3c5m6arj4c5p2sprfdtjmop9ecdnmq%40virtual/events/
       重新整理間隔: 30
       唯讀: false
       關閉警示: false
       已開啟快取: false
       iMIP 身分: id1
       已停用 iMIP:
       iMIP 帳號:
       召集人 ID: mailto:xxxx@gmail.com
       強制郵件排程:
       支援彈出式警示:
       支援在收到邀請函時警示:
       單一事件的最大警示數量:
       支援附件:
       最大分類數量:
       支援隱私狀態:
       支援優先權:
       支援事件: true
       支援任務: true
       支援使用本地時間:
       支援使用 UTC / GMT 時區:
       支援自動排程: false
 最近 3 天內的錯誤資訊報表
 遠端處理程序
   類型: 數量
   隔離的網頁內容: 1
 附加元件
     名稱
     類型
     版本
     已啟用
     ID
       DuckDuckGo
       extension
       1.0
       true
       ddg@search.mozilla.org
       Google
       extension
       1.0
       true
       google@search.mozilla.org
       Readmoo 讀墨電子書
       extension
       1.0
       true
       readmoo@search.mozilla.org
       Wikipedia (zh)
       extension
       1.0
       true
       wikipedia@search.mozilla.org
       British English Dictionary (Marco Pinto)
       dictionary
       3.2.4
       false
       marcoagpinto@mail.telepac.pt
       Amazon.com
       extension
       1.1
       false
       amazondotcom@search.mozilla.org
       Bing
       extension
       1.0
       false
       bing@search.mozilla.org
       Language: English (US)
       locale
       115.3.20230926.115257
       false
       langpack-en-US@thunderbird.mozilla.org
 安全軟體
   類型: 名稱
     防毒軟體:
     防間諜軟體:
     防火牆:
 圖形
     功能
     合成: WebRender
     異步 Pan/Zoom: 已啟用滾輪輸入; 已開啟捲動列拖曳; 已啟用鍵盤; 已開啟自動捲動; 已開啟平滑手指縮放
     WebGL 1 驅動程式 WSI 資訊: CGL

IsWebglOutOfProcessEnabled: 1

     WebGL 1 驅動程式 Renderer: Apple -- Apple M1
     WebGL 1 驅動程式版本: 4.1 Metal - 86
     WebGL 1 驅動程式擴充套件: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_NV_texture_barrier
     WebGL 1 擴充套件: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WEBGL_provoking_vertex
     WebGL 2 驅動程式 WSI 資訊: CGL

IsWebglOutOfProcessEnabled: 1

     WebGL2 Renderer: Apple -- Apple M1
     WebGL 2 驅動程式 Renderer: 4.1 Metal - 86
     WebGL 2 驅動程式擴充套件: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_NV_texture_barrier
     WebGL 2 擴充套件: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_draw_buffers_indexed OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context WEBGL_provoking_vertex
     目標畫框率: 60
     GPU #1
     啟用: 是
     銷售商 ID (Vendor ID): 0x106b
     顯示卡記憶體大小: 0
   GPU #2
     診斷
     AzureCanvasBackend: skia
     AzureContentBackend: skia
     AzureFallbackCanvasBackend: skia
     CMSOutputProfile: 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
     Display0: 2880x1800@0Hz scales:2.000000|2.000000
     Display1: 3840x2160@0Hz scales:2.000000|2.000000
     DisplayCount: 2
     Window 的裝置畫素比例: 2
     WebGPU 預設顯示卡: [object Object]
     WebGPU 備用顯示卡: [object Object]
     決策紀錄
     HW_COMPOSITING: available by default
     OPENGL_COMPOSITING: available by default
     WEBRENDER: available by default
     WEBRENDER_COMPOSITOR: available by default
     WEBRENDER_PARTIAL: disabled by default: User disabled via pref
     WEBRENDER_SHADER_CACHE: disabled by default: Disabled by default
     WEBRENDER_OPTIMIZED_SHADERS: available by default
     WEBRENDER_ANGLE: available by defaultunavailable by env: OS not supported
     WEBRENDER_DCOMP_PRESENT: available by defaultdisabled by user: User disabled via prefunavailable by env: Requires GPU processunavailable by runtime: Requires ANGLE
     WEBRENDER_SCISSORED_CACHE_CLEARS: available by default
     WEBGPU: available by default已封鎖,錯誤代碼 BLOCKLIST_FEATURE_FAILURE_MAC_WGPU_NO_METAL_BOUNDS_CHECKSblocked by runtime: WebGPU cannot be enabled in release or beta
     VP8_HW_DECODE: available by default
     VP9_HW_DECODE: available by default
     BACKDROP_FILTER: available by default
     CANVAS_RENDERER_THREAD: available by default
     ACCELERATED_CANVAS2D: available by default
   因 Crash Guard 停用的功能
   Workarounds
   錯誤紀錄
 媒體
     音效後端: audiounit-rust
     最大頻道數: 2
     偏好取樣率: 48000
     輸出裝置
       名稱
       群組
       廠商
       狀態
       偏好使用
       格式
       頻道
       取樣率
       延滯
       MacBook Air的揚聲器
       builtin-internal-mic|spk
       Apple Inc.
       Enabled
       None
       default: F32LE, support: S16LE S16BE F32LE F32BE
       2
       default: 48000, support: 44100 - 96000
       1009 - 5090
       BenQ EL2870U
       BNQ
       Enabled
       All
       default: F32LE, support: S16LE S16BE F32LE F32BE
       2
       default: 48000, support: 32000 - 48000
       103 - 4184
     輸入裝置
       名稱
       群組
       廠商
       狀態
       偏好使用
       格式
       頻道
       取樣率
       延滯
       MacBook Air的麥克風
       builtin-internal-mic|spk
       Apple Inc.
       Enabled
       All
       default: F32LE, support: S16LE S16BE F32LE F32BE
       1
       default: 48000, support: 44100 - 96000
       1454 - 5535
     媒體能力
     列舉資料庫
 環境變數
   MOZ_CRASHREPORTER_EVENTS_DIRECTORY: /Users/r1235613/Library/Thunderbird/Profiles/7btpsbws.default-release-1/crashes/events
   MOZ_CRASHREPORTER_RESTART_ARG_0: /Applications/Thunderbird.app/Contents/MacOS/thunderbird
   MOZ_CRASHREPORTER_RESTART_ARG_1: -foreground
   MOZ_CRASHREPORTER_DATA_DIRECTORY: /Users/r1235613/Library/Thunderbird/Crash Reports
   MOZ_CRASHREPORTER_PING_DIRECTORY: /Users/r1235613/Library/Thunderbird/Pending Pings
   MOZ_CRASHREPORTER_STRINGS_OVERRIDE: /Applications/Thunderbird.app/Contents/Resources/crashreporter-override.ini
   MOZ_LAUNCHED_CHILD:
   MOZ_APP_SILENT_START:
   XRE_PROFILE_PATH:
   XRE_PROFILE_LOCAL_PATH:
   XRE_START_OFFLINE:
   XRE_BINARY_PATH:
   XRE_RESTARTED_BY_PROFILE_MANAGER:
   MOZ_APP_RESTART: 1
   MOZ_CRASHREPORTER_RESTART_ARG_2:
 修改過的重要偏好設定
   accessibility.typeaheadfind.flashBar: 0
   browser.search.region: TW
   extensions.lastAppVersion: 115.3.0
   idle.lastDailyNotification: 1695976404
   media.gmp.storage.version.observed: 1
   places.database.lastMaintenance: 1695708619
   privacy.purge_trackers.date_in_cookie_database: 0
   security.disable_button.openCertManager: false
   security.disable_button.openDeviceManager: false
   security.sandbox.content.tempDirSuffix: 6f139d73-ef46-413c-9f32-f45dfc8d4f00
   storage.vacuum.last.index: 1
   storage.vacuum.last.places.sqlite: 1693800150
 被鎖定的重要偏好設定
 fission.autostart.session: true
 Places 資料庫
 輔助功能
   已啟用: false
   已強迫停用輔助功能: 0
 程式庫版本
     預期應有的最小版本
     使用中的版本
     NSPR
     4.35
     4.35
     NSS
     3.90
     3.90
     NSSSMIME
     3.90
     3.90
     NSSSSL
     3.90
     3.90
     NSSUTIL
     3.90
     3.90
 沙盒
   內容程序沙盒等級: 0
   有效內容處理程序沙盒等級: 1
   內容處理程序的 Win32k Lockdown 狀態: Win32k Lockdown disabled -- Operating system not supported
   GPU 處理程序沙盒等級: 0
 啟動快取
   磁碟快取路徑: /Users/r1235613/Library/Caches/Thunderbird/Profiles/7btpsbws.default-release-1/startupCache/startupCache.8.little
   忽略磁碟快取: false
   在初始化時找到磁碟快取: false
   已寫入磁碟快取: false
 國際化與在地化
     應用程式設定
     要求使用的語系: ["zh-TW","en-US"]
     可用的語系: ["zh-TW","en-US"]
     應用程式語系: ["zh-TW","en-US"]
     區域偏好設定: ["zh-Hant-TW","en-TW","ja-TW"]
     預設語系: "zh-TW"
     作業系統
     系統語系: ["zh-Hant-TW","en-TW","ja-TW"]
     區域偏好設定: ["zh-Hant-TW","en-TW","ja-TW"]
 遠端除錯(Chromium 通訊協定)
   接受連線:
   網址:
 列印
 更改過的列印設定
   print_printer: CS338
   print.more-settings.open: true
   print.printer_CS338.print_bgcolor: false
   print.printer_CS338.print_bgimages: false
   print.printer_CS338.print_duplex: 1
   print.printer_CS338.print_edge_bottom: 0
   print.printer_CS338.print_edge_left: 0
   print.printer_CS338.print_edge_right: 0
   print.printer_CS338.print_edge_top: 0
   print.printer_CS338.print_footercenter:
   print.printer_CS338.print_footerleft:
   print.printer_CS338.print_footerright:
   print.printer_CS338.print_headercenter:
   print.printer_CS338.print_headerleft:
   print.printer_CS338.print_headerright:
   print.printer_CS338.print_in_color: false
   print.printer_CS338.print_margin_bottom: 0.5
   print.printer_CS338.print_margin_left: 0.5
   print.printer_CS338.print_margin_right: 0.5
   print.printer_CS338.print_margin_top: 0.5
   print.printer_CS338.print_orientation: 1
   print.printer_CS338.print_page_delay: 50
   print.printer_CS338.print_paper_height: 11.6944444444444
   print.printer_CS338.print_paper_id: iso_a4_210x297mm
   print.printer_CS338.print_paper_size_unit: 0
   print.printer_CS338.print_paper_width: 8.26388888888889
   print.printer_CS338.print_reversed: false
   print.printer_CS338.print_scaling: 1
   print.printer_CS338.print_shrink_to_fit: false
   print.printer_CS338.print_unwriteable_margin_bottom_twips: 200
   print.printer_CS338.print_unwriteable_margin_left_twips: 240
   print.printer_CS338.print_unwriteable_margin_right_twips: 240
   print.printer_CS338.print_unwriteable_margin_top_twips: 200

Asked by 黃彥儒 7 months ago

Last reply by 黃彥儒 5 months ago

  • Solved
  • Archived

Version 115 Blank Screen

Thunderbird just updated to V115. But now, I no longer can see anything. Nor, can I navigate to anything since there is nothing there? How do I either fix this, or rev… (read more)

Thunderbird just updated to V115. But now, I no longer can see anything. Nor, can I navigate to anything since there is nothing there? How do I either fix this, or revert back to an earlier version that worked? See attached screenshot.

Asked by Chris 9 months ago

Answered by Chris 9 months ago

  • Archived

Thunderbird 115, mail delivery error alert "timeout exceeded"

Hi, After installing Thunderbird 115, when sending an email, very often I will receive an email alert stating (see image - spanish screenshots): Delivery failure: An… (read more)

Hi,

 After installing Thunderbird 115, when sending an email, very often I will receive an email alert stating (see image - spanish screenshots):

Delivery failure: An error occurred while sending mail: outgoing server error (SMTP). The server responded xxxxx.domain.net Errro: timeout exceeded.

Asked by Abelardo A.M. 9 months ago

Last reply by Wayne Mery 7 months ago

  • Archived

Menu Bar appears below toolbar, should be above toolbar (115/Windows10)

Hi. I really like the new look of 115, but the file menu should be above the toolbar. Is there a way to put the file menu at the top of the window (above the toolbar)? T… (read more)

Hi. I really like the new look of 115, but the file menu should be above the toolbar. Is there a way to put the file menu at the top of the window (above the toolbar)?

Thanks

Asked by allan58 9 months ago

Last reply by david 6 months ago

  • Archived

Thunderbird 102 sporadically high processor use, consumes tons of power on idle. Calendar activity in CalDavSession.jsm

Thunderbird 115.0 (though also happened on 102), M2 macbook pro; OS up to date. On AC & battery, thunderbird uses up huge amounts of power sporadically in its backgr… (read more)

Thunderbird 115.0 (though also happened on 102), M2 macbook pro; OS up to date.

On AC & battery, thunderbird uses up huge amounts of power sporadically in its background activity, taking up ~50-80% of processor power & hundreds of gb virtual memory (see activity monitor screenshot attached). Computer gets pretty hot to touch with thunderbird on, which I don't see with other apps. Troubleshooting info below.

This has been happening for several months now, since I switched to thunderbird & was hoping it would resolve at 115. I can't find any correlation with other usage patterns of the computer (ie I dont think it's correlated with idle usage, but not willing to stage reputation on that).

Thanks so much for any help!


 Application Basics
   Name: Thunderbird
   Version: 115.0
   Build ID: 20230711125218
   Distribution ID:
   Update Channel: release
   User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:115.0) Gecko/20100101 Thunderbird/115.0
   OS: Darwin 22.5.0 Darwin Kernel Version 22.5.0: Thu Jun  8 22:21:34 PDT 2023; root:xnu-8796.121.3~7/RELEASE_ARM64_T8112
   OS Theme:
   Rosetta Translated: false
   Multiprocess Windows: 0/0
   Fission Windows: 0/0
             Enabled by default
   Remote Processes: 0
   Enterprise Policies: Inactive
   Google Location Service Key: Missing
   Google Safebrowsing Key: Missing
   Mozilla Location Service Key: Missing
   Safe Mode: false
   Memory Size (RAM): 8.0 GB
   Disk Space Available: 18.0 GB
 Mail and News Accounts
   account1:
     INCOMING: account1, , (imap) imap.gmail.com:993, 3, OAuth2
     OUTGOING: , smtp.gmail.com:465, 3, OAuth2, true
   account2:
     INCOMING: account2, , (none) Local Folders, 0, passwordCleartext
   account3:
     INCOMING: account3, , (imap) imap.gmail.com:993, 3, OAuth2
     OUTGOING: , smtp.gmail.com:465, 3, OAuth2, true
 Libraries
     Library
     Status
     Expected minimum version
     Version in use
     Path
     RNP (OpenPGP)
     OK
     0.17.0
     0.17.0.MZLA.115.0
     /Applications/Thunderbird.app/Contents/MacOS/librnp.dylib
 Calendar Settings
     Research Presentations
       Name
       Value
       Name:
       Type: caldav
       Disabled:
       Username:
       URI:
       Refresh Interval:
       Read-only: false
       Suppress Alarms:
       Cache Enabled:
       iMIP Identity: id1
       iMIP Disabled:
       iMIP Account:
       Organizer Id:
       Force Email Scheduling:
       Popup Alarms Supported:
       Alarms on Invitation Supported:
       Max Alarms Per Event:
       Attachment Supported:
       Max Categories:
       Privacy State Supported:
       Priority Supported:
       Event Supported: true
       Task Supported: false
       Local Time Supported:
       UTC/GMT Supported:
       Auto-Scheduling Supported: true
     Personal
       Name
       Value
       Name:
       Type: caldav
       Disabled:
       Username:
       URI:
       Refresh Interval:
       Read-only: false
       Suppress Alarms:
       Cache Enabled:
       iMIP Identity: id1
       iMIP Disabled:
       iMIP Account:
       Organizer Id:
       Force Email Scheduling:
       Popup Alarms Supported:
       Alarms on Invitation Supported:
       Max Alarms Per Event:
       Attachment Supported:
       Max Categories:
       Privacy State Supported:
       Priority Supported:
       Event Supported: true
       Task Supported: false
       Local Time Supported:
       UTC/GMT Supported:
       Auto-Scheduling Supported: true
     Deneb Blue
       Name
       Value
       Name:
       Type: caldav
       Disabled:
       Username:
       URI:
       Refresh Interval:
       Read-only: false
       Suppress Alarms:
       Cache Enabled:
       iMIP Identity: id1
       iMIP Disabled:
       iMIP Account:
       Organizer Id:
       Force Email Scheduling:
       Popup Alarms Supported:
       Alarms on Invitation Supported:
       Max Alarms Per Event:
       Attachment Supported:
       Max Categories:
       Privacy State Supported:
       Priority Supported:
       Event Supported: true
       Task Supported: false
       Local Time Supported:
       UTC/GMT Supported:
       Auto-Scheduling Supported: true
     Classes
       Name
       Value
       Name:
       Type: caldav
       Disabled:
       Username:
       URI:
       Refresh Interval:
       Read-only: false
       Suppress Alarms:
       Cache Enabled:
       iMIP Identity: id1
       iMIP Disabled:
       iMIP Account:
       Organizer Id:
       Force Email Scheduling:
       Popup Alarms Supported:
       Alarms on Invitation Supported:
       Max Alarms Per Event:
       Attachment Supported:
       Max Categories:
       Privacy State Supported:
       Priority Supported:
       Event Supported: true
       Task Supported: false
       Local Time Supported:
       UTC/GMT Supported:
       Auto-Scheduling Supported: true
     A1R Confocal
       Name
       Value
       Name:
       Type: caldav
       Disabled:
       Username:
       URI:
       Refresh Interval:
       Read-only: false
       Suppress Alarms:
       Cache Enabled:
       iMIP Identity: id1
       iMIP Disabled:
       iMIP Account:
       Organizer Id:
       Force Email Scheduling:
       Popup Alarms Supported:
       Alarms on Invitation Supported:
       Max Alarms Per Event:
       Attachment Supported:
       Max Categories:
       Privacy State Supported:
       Priority Supported:
       Event Supported: true
       Task Supported: false
       Local Time Supported:
       UTC/GMT Supported:
       Auto-Scheduling Supported: true
   [trimmed]

Asked by Shivam Verma 9 months ago

Last reply by Wayne Mery 5 months ago