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  • Archived

After reinstalation Firefox sync does not show the previous synced Information

I had to uninstall and reinstall Firefox. After reinstallation even though I have logged into my Firefox sync account the previously saved Information is showing up. … (read more)

I had to uninstall and reinstall Firefox. After reinstallation even though I have logged into my Firefox sync account the previously saved Information is showing up.

Asked by varuna 4 years ago

Last reply by varuna 4 years ago

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How could I transfer my Chinese account information to the USA's account

I have lots of important information and bookmarks in my Chinese account, but when arriving USA, I find that I have no access to them. How could I transfer them to the US… (read more)

I have lots of important information and bookmarks in my Chinese account, but when arriving USA, I find that I have no access to them. How could I transfer them to the USA's account. I really need them.

Asked by plus 4 years ago

Last reply by Seburo 4 years ago

  • Archived

Cannot sync bookmarks from desktop or save bookmarks on Android.

I installed Firefox for Android and Sync works for everything but bookmarks. I already deleted most of them to make sure I stay well below the 5000 limit. Still nothing, … (read more)

I installed Firefox for Android and Sync works for everything but bookmarks. I already deleted most of them to make sure I stay well below the 5000 limit. Still nothing, and to make matters worse, any bookmark I save on Android is gone next time I start Firefox.

Asked by jjjk 4 years ago

Last reply by teapeasea 4 years ago

  • Archived

Firefox lost my sync data? Everything is gone, even after syncing.

my computer crashed and i lost all of my saved data however the apps and programs were still there. then when i opened my Firefox all my bookmarks, history data and passw… (read more)

my computer crashed and i lost all of my saved data however the apps and programs were still there. then when i opened my Firefox all my bookmarks, history data and passwords were gone. i didn't think anything of it until i logged into sync and noticed when it says sync complete, there is still nothing there. why is all my data gone i thought it was all backed up with some kind of Firefox cloud feature. i uninstalled Firefox and reinstalled it but still is says it just synced and there is still no bookmarks or passwords or anything else. i have used Firefox all my life but this really makes me want to switch to chrome or something. i have so many passwords and saved pages. i would really hate to have to start over again please help me...

Asked by olivasvin 4 years ago

Last reply by olivasvin 4 years ago

  • Solved
  • Archived

How do I access older sync points with the new sync?

After getting a new computer, downloading firefox, and signing into my account, none of my saved bookmarks or add-ons have synced from my previous computer. Instead, the … (read more)

After getting a new computer, downloading firefox, and signing into my account, none of my saved bookmarks or add-ons have synced from my previous computer. Instead, the sync seems to have just saved the fresh version of firefox with no data.


How can I access an older sync point so as to restore the older data for bookmarks and addons?

Asked by Cujonautics 4 years ago

Answered by the-edmeister 4 years ago

  • Archived

all my sync just gone when i reinstall windows

i reinstall my windows twice, afte first my installation with all data sync was good(i did it 08.02.16) and when reinstall it second time all data gone! (10.02) Please, … (read more)

i reinstall my windows twice, afte first my installation with all data sync was good(i did it 08.02.16) and when reinstall it second time all data gone! (10.02) Please, restore all my data! i dont know what to do...

Asked by vmuz 4 years ago

Last reply by Jack 4 years ago

  • Archived

ran sync and passwords reverted to old

Restarted a PC (will call it 2) not used since last year and ran sync to update to settings used on PC 1. Both now have a password for Facebook not used since mid 2015. S… (read more)

Restarted a PC (will call it 2) not used since last year and ran sync to update to settings used on PC 1. Both now have a password for Facebook not used since mid 2015. Suspect this will mean other passwords are outdated. Can I reset in some way?

Asked by Ferdie5338 4 years ago

Last reply by cor-el 4 years ago

  • Archived

My newly installed browser will not sych after I login.

I stalled Firefox, logged in got a message Firefox began syching and nothing else happened. Even though I am logged in none of my book marks or other settings have syche… (read more)

I stalled Firefox, logged in got a message Firefox began syching and nothing else happened. Even though I am logged in none of my book marks or other settings have syched. How do I get the sych process to start?

Asked by DAnton985 4 years ago

Last reply by cor-el 4 years ago

  • Archived

l've lost my data in my firefox account - what to do ? please help me all my emails lost

i format my computer aafter formaying when i tried to sync my firefox account, i found that all my passwared and username lost please help me i dont have the folder " o… (read more)

i format my computer aafter formaying when i tried to sync my firefox account, i found that all my passwared and username lost please help me i dont have the folder " old fierfox data " thanks a lot

Asked by memomohannad 4 years ago

Last reply by jscher2000 4 years ago

  • Solved
  • Archived

I had install a new windows and how I can to restore firefox synced data?

Hi I have a firefox account and all of firefox data are synced in my laptop. A few days ago I install a new windows, and after installing firefox and signing into firefox… (read more)

Hi I have a firefox account and all of firefox data are synced in my laptop. A few days ago I install a new windows, and after installing firefox and signing into firefox account, nothing of my data restored. How I can restore my saved data in this new windows ?!!!

Asked by Javad 4 years ago

Answered by cor-el 4 years ago

  • Archived

I have changed computers and when I logged in to my firefox, there were NO bookmarks!

Let me say the whole story, so I bought a new computer, logged in to my firefox account and everything synced perfectly without any issue. The operating system was Window… (read more)

Let me say the whole story, so I bought a new computer, logged in to my firefox account and everything synced perfectly without any issue. The operating system was Windows 10, and I believe that it had the latest version of firefox. I had to take my laptop for an exchange because it broke on me. I was logged in to my firefox account when the laptop broke and then I was worried that all my passwords and bookmarks are in there. When I asked the store workers if they wipe the HDDs of the returned/exchanged electronics, they said yes. So, the (1 day) old laptop was returned and the exact same one was given to me for an exchange (by the way, this was my third "NEW/exchanged" laptop). I come home with the new laptop, open the firefox, login, and BOOM!!! ALL MY BOOKMARKS ARE GONE!! MY PASSWORDS ARE GONE!!! EVERYTHING BASICALLY IS GONE!!!!!

I NEED MY BOOKMARKS!! I am not too worried about the passwords, because I have changed many of my passwords for the important websites.

PLEASE HELPP!!!!!!!

Asked by rehan1104 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

Firefox will not sync add-ons or open tabs onto computer

My old laptop died but I had set up sync on firefox and my android. I've gotten a new laptop and the only thing syncing up to this firefox is the bookmarks. I have the bo… (read more)

My old laptop died but I had set up sync on firefox and my android. I've gotten a new laptop and the only thing syncing up to this firefox is the bookmarks. I have the boxes checked for everything to sync over in the settings and everything is up-to-date (my old laptop was too). I've tried unsyncing my android and computer and resyncing and even restarting my laptop but the add-ons (which are all from firefox) and the open tabs (which was like 7) will not sync onto my laptop. Everything shows up on my android, it just wont sync over.

Asked by viletty 4 years ago

Last reply by guigs 4 years ago

  • Solved
  • Archived

not syncing

I have turned sync on last night and then had to reinstall Windows (and therefore Foxfire) today. It isn't giving me back my bookmarks and passwords. Also, I am logged i… (read more)

I have turned sync on last night and then had to reinstall Windows (and therefore Foxfire) today. It isn't giving me back my bookmarks and passwords.

Also, I am logged in with my email on the sync but had to create a different account on the website. So what is my user name? Are the two accounts connected????

Asked by RelishingLife 4 years ago

Answered by the-edmeister 4 years ago

  • Solved
  • Archived

Sync to local died again...

Every time reinstall on my main computer, sync appears to lose all its cloud-data? AKA sync will not pull any data down. Windows 10, build 1511. This happens every time I… (read more)

Every time reinstall on my main computer, sync appears to lose all its cloud-data? AKA sync will not pull any data down. Windows 10, build 1511.

This happens every time I have to reinstall my system. In the past I would copy my profile over but this is not an available option. I lost over 200, distinct, bookmarks.

This particular time, I did not setup my profile immediately as I had other environment setup concerns so I let firefox go while rebuilding my environment. Afterwards I went in and deleted the start up profile, ran firefox.exe -p created a new one and set up my sync immediately with the same account I had been using less than 36 hours before. It has been setup now for over 12 hours and still nothing. In case it matters, I did have to do a password reset in between loss of old system and start of this system.

Recovery options? I will do whatever is asked...

What is the point of sync if I can not download my data? I have seen it said that it is not a backup solution, OK, so then how does it work? When a new browser is connected it connects to Mozilla sync and then sync asks other devices for their data?

I am royally pissed at this, as far as I am concerned this is pretty much a deal breaker for me. Firefox is better in a lot of ways than chrome, but Mozilla made a big deal about firefox sync, but if it never works than what is the point? The old system worked and was reliable for me. This new system has been nothing but trouble... Why should I use something if a heavily advertised component appears to be broken?

Asked by GeminiEngine 4 years ago

Answered by the-edmeister 4 years ago

  • Archived

my sync will not work with new computerand windows 10, how can i get help with this. I have tried everything on here.

I have tried all of the problem shooting solutions on the forums. I have tried to update all, reinstall firefox, and nothing works. My bookmarks will not sync and neith… (read more)

I have tried all of the problem shooting solutions on the forums. I have tried to update all, reinstall firefox, and nothing works. My bookmarks will not sync and neither will my history on just this computer. It syncs with my work computer and my other home computer.

Asked by mikehall0476 4 years ago

Last reply by mikehall0476 4 years ago

  • Solved
  • Archived

Lost my bookmarks after PC reinstallation and reclaiming account info

Today I reinstalled my PC. I already used Firefox Sync, so assumed all my bookmarks would be safe. So, I did the following: -Reinstall Windows (8.1) -After successful ins… (read more)

Today I reinstalled my PC. I already used Firefox Sync, so assumed all my bookmarks would be safe. So, I did the following:

-Reinstall Windows (8.1) -After successful installation of Windows, I installed Firefox. I lost my account info (username/password), so I needed to recover/reset the password. So I did. No problem here. -After resetting the password, I logged in to Firefox Sync. I noticed all my bookmarks are gone

What happened?

Asked by Homblom 4 years ago

Answered by Michal Stanke 4 years ago

  • Archived

I deleted disconnected from synch, deleted duplicate folders, reconnected, and it put all my duplicates back. What?

Title says it. I'm getting duplicates of folders in bookmarks (top level, sub folders, sub sub folders, up to 10 duplicates now). I turned off synch, deleted all duplicat… (read more)

Title says it. I'm getting duplicates of folders in bookmarks (top level, sub folders, sub sub folders, up to 10 duplicates now). I turned off synch, deleted all duplicates (took a few hours), then re-logged in and it synched and PUT ALL MY DUPLICATES BACK AGAIN.

I found one answer to one guy in the support site, but I don't understand all he did in the registry, etc etc.

Why can't it just work? Why can't I find a solution in their data base, others must have this problem too.

Anyway, anybody know how to solve this?

Thanks very much.

Jim

Asked by jimkroger 4 years ago

Last reply by the-edmeister 4 years ago

  • Solved
  • Archived

Re-installed software on PC, re-setup of Firefox and now no bookmarks

I needed to re-configure my PC due to the adware: "getconstantfun" Not a big issue to do, including the reloading of software BUT when i re-installed Firefox and asked… (read more)

I needed to re-configure my PC due to the adware: "getconstantfun"

Not a big issue to do, including the reloading of software BUT when i re-installed Firefox and asked it to sync, ALL is blank, no apps, no bookmarks, no setups. I did not do a backup or export as not need in past.

Even though I did log-in and try a sync, It is like I have a brand new, blank setup.

Any ideas?

Cheers Mark

Asked by Mark2042 4 years ago

Answered by cor-el 4 years ago

  • Archived

sync doesn't work on my mac

I'm using new Firefox sync. Everything was working fine on my mac but then i decided to format my HDD and install fresh system. After system installation I installed FF 4… (read more)

I'm using new Firefox sync. Everything was working fine on my mac but then i decided to format my HDD and install fresh system. After system installation I installed FF 43.0.4 , then i clicked Already have an account? Sign in and I logged in to my FF sync account . Unfortunately nothing happend. No bookmarks, passwords, tabs, add-ons showed. All the sync options seem to be checked correctly. I get no error message. I also tried to uninstall and install firefox but this also change nothing. Before I formatted my HDD drive I changed my FF sync password but I don't think this could affect sync. So right now i have no access to websites, bank accounts and other because all my bookmarks and pass stock somewhere on FF servers

Asked by piotrpbx 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

Problem

Hello My problem is that after you reinstall your operating system and download the browser I want to access your account mozila but forgot your password, but I have it r… (read more)

Hello My problem is that after you reinstall your operating system and download the browser I want to access your account mozila but forgot your password, but I have it restored synchronization does not go (do not appear ons, bookmarks) Translated translate.google.ru OS Windows 7 x64

Asked by ViktorTeam 4 years ago

Last reply by FredMcD 4 years ago