Showing questions tagged:

Please add syncing Extensions to Firefox for android!

One of the biggest reasons to sync across devices is to have the -same- experience! Please add syncing Extensions to Firefox for android! I cannot believe syncing Extensi… (read more)

One of the biggest reasons to sync across devices is to have the -same- experience! Please add syncing Extensions to Firefox for android! I cannot believe syncing Extensions is not already happening!

Archived 3 310

Unable to sync devices due to no option in android app

I want to sync up my devices, both of which are logged in to my mozilla account. In the settings, there is an option to "Connect Another Device". This prompts me to scan … (read more)

I want to sync up my devices, both of which are logged in to my mozilla account. In the settings, there is an option to "Connect Another Device". This prompts me to scan a QR code within the firefox mobile app.

Unfortunately, the option to scan a QR code does not seem to exist in the current version of the app. In the sync settings, there is no way to open a QR code scanner. Opening it via the camera or icon in the URL bar on the app brings me to a page saying "you have to do this within the firefox app!".

The only solution I've found is to log out of my mobile app, then I unlock the option to scan a QR code to log me back in. I'm sure this is not intentional behaviour; I suppose this is more of a bug report than a support request but I wasn't sure where to post this.

Archived 3 359

Add-Ons and Open Tabs synchronization is broken in firefox for linux desktops

I've synced all my data (including add-ons, passwords, bookmarks, etc) to my firefox binded account on fedora linux then change my linux distro and re-setup firefox on Ma… (read more)

I've synced all my data (including add-ons, passwords, bookmarks, etc) to my firefox binded account on fedora linux then change my linux distro and re-setup firefox on Manjaro KDE, login and etc

found out that everything synced but my previous add-ons and open tabs are gone for good I've so many opened tabs are my custom add-ons settings on so many add-ons for personal preferences are gone

I've faced this many times but I thought somehow these days firefox might have fixed these issues but i'm so sad that all my important data are gone :(

I'm using firefox only just for sync+privacy for hassle free setup again and again over many devices otherwise i prefer tor for much anonymity and privacy

PLEASE, YOU GUYS CONSIDER WORKING ON SYNCHRONIZATION FEATURES SPECIFICALLY <ADD-ONS> AND <OPEN TABS>

thanks for reading and pl igonre my english errors

Archived 3 160

I can not sync my firefox for android after I changed my password

Hi, I changed my password in my Mozilla account and now I can no longer sync my firefox for android. I scan the QR code and on my android screen proceeded normal and aski… (read more)

Hi,

I changed my password in my Mozilla account and now I can no longer sync my firefox for android.

I scan the QR code and on my android screen proceeded normal and asking me to confirm but in my desktop I get an error.

"General application error Something went wrong. Try again later."

I also tried in safe mode with no luck.

What to do now?

Archived 3 269

Mozilla signin/sync option missing?

I'm trying to get my wife's firefox browsers synced - mainly her laptop and phone. I've got the phone signed in and working fine, but on her laptop there's no option to s… (read more)

I'm trying to get my wife's firefox browsers synced - mainly her laptop and phone. I've got the phone signed in and working fine, but on her laptop there's no option to sign in and the sync option is missing from the settings menu?

It seems to be profile related as if I create a new blank profile the option is there - but if I copy all the data from her original profile the option goes missing again. Short of manually copying all her data over, I'm a bit stuck for what to do next - any ideas?

I've tried disabling any addons, restarting in troubleshooting mode etc. I've also looked at all the other solutions I can find from here (mostly related to group policies, there's nothing enabled on this) and everything seems as it should be.

I haven't tried reinstalling, but it seems like this is a profile issue rather than an installation issue?

It's a Win 11 laptop (upgraded from W10 if that makes a difference), FF version is 135.0 64 bit.

Thanks!

Archived 3 80

don't have sync and save data option

Trying to sync to Firefox on my desktop and it's not giving me the sync and save data option on my phone. How do I sync the too? I want my passwords to update between bot… (read more)

Trying to sync to Firefox on my desktop and it's not giving me the sync and save data option on my phone. How do I sync the too? I want my passwords to update between both and it doesn't and it's been an ongoing issue.

Archived 3 378

Browser Backup

Is 'Sync Firefox data' a way to 'back-up' your browser? (ie: Can I retrieve all my urls even if I change my iMac (etc) to a later one?) Is 'Sync Firefox data' the way to … (read more)

Is 'Sync Firefox data' a way to 'back-up' your browser?

(ie: Can I retrieve all my urls even if I change my iMac (etc) to a later one?) Is 'Sync Firefox data' the way to do this?

Thank you.

Archived 2 270

Firefox on Android, bookmarks toolbar syncs but not other bookmarks folders.

Firefox 135 on Linux (Ubuntu) and latest Firefox on Android. All sync items are checked. Passwords sync, and bookmarks toolbar syncs, but not bookmarks in folders appea… (read more)

Firefox 135 on Linux (Ubuntu) and latest Firefox on Android. All sync items are checked. Passwords sync, and bookmarks toolbar syncs, but not bookmarks in folders appear - they're just not there.

Because the bookmarks toolbar is synced it confirms that Bookmarks are checked under sync on both devices.

Archived 2 319

Two laptops using Firefox - goal is to use one set of Firefox tabs - how?

Dear Support, I have two laptops - both identical accounts signed in and would like to sync them so that when I open Firefox on laptop 2 it will show me Firefox on laptop… (read more)

Dear Support,

I have two laptops - both identical accounts signed in and would like to sync them so that when I open Firefox on laptop 2 it will show me Firefox on laptop 1. and if laptop 2 was last used, then when open laptop 1, it shows me Firefox on laptop 2.

currently it is separate and unique instances.

how do i automate the sync?

thanks, Nicholas

Archived 2 140

Sharing tabs between synced devices

so I did a factory data reset of my s22 Plus last week and I just tried to send it a tab from my Mac to my phone which doesn't work but it works the other way. The device… (read more)

so I did a factory data reset of my s22 Plus last week and I just tried to send it a tab from my Mac to my phone which doesn't work but it works the other way. The device was still signed into my account I signed it out sign it back in from the phone and every time I try to scan the QR code to connect another device from the QR code scanner in the search bar of the Firefox browser it keeps saying that I need to use like another app because it thinks it thinks I'm using the phones camera I'm not quite sure where to go from here

Archived 2 150

syncing with work pc

Hi. I want to sync with my work pc (it used to work just fine but when I synced to a newer third pc- successfully- it just stopped). When i try to sign in on the work pc … (read more)

Hi. I want to sync with my work pc (it used to work just fine but when I synced to a newer third pc- successfully- it just stopped). When i try to sign in on the work pc it asks me for the primary password which it then FAILS to recognise to allow me to proceed! What's going on? I can't even log onto sites with saved passwords anymore. Any help appreciated.

Solved Archived 2 160

Lost all tabs after factory reset on phone

Recently had to get my phone repaired and did a backup beforehand (and Firefox sync was on) but when I restored my data Firefox was empty, all tabs gone. Is there any way… (read more)

Recently had to get my phone repaired and did a backup beforehand (and Firefox sync was on) but when I restored my data Firefox was empty, all tabs gone. Is there any way to get them back? And if not, any way to prevent this in the future? (I did look into my history, there are no previous tabs closed)

Thank you in advance!

Archived 2 260

firefox not giving me my synced data

so i signed into my firefox account on a new computer and every time i hit the sync now button it brings a pop up for half a second then it disappears and no changes happ… (read more)

so i signed into my firefox account on a new computer and every time i hit the sync now button it brings a pop up for half a second then it disappears and no changes happen to my bookmarks or any of my other synced data.looked through the forums could not find anything that was even similar to my problem

Archived 2 110