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Password missing for default outgoing SMTP server

Network Solutions upgraded their email, and I multiply-checked all my settings in Thunderbird (102.3.2) and can retrieve mail but the outgoing mail hangs and time out wit… (read more)

Network Solutions upgraded their email, and I multiply-checked all my settings in Thunderbird (102.3.2) and can retrieve mail but the outgoing mail hangs and time out with an error. I just discovered it's not my settings, but there's no password listed for the default outgoing SMTP server (my own domain). (I have 2 email accounts, and listed in the "Saved Passwords" are 2 passwords for incoming IMAP plus one the other account outgoing SMTP, 3 total.)

Is there any way to add a password without deleting the default server and then adding it back in, or some other solution?

Thanks

Asked by bnruben 1 year ago

Answered by david 1 year ago

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Password generator does not appear on some sites firefox

Idk why but sometimes firefox just doesn't prompt to generate secure password, I even have to download some extensions to generate secure password (Secure Password Genera… (read more)

Idk why but sometimes firefox just doesn't prompt to generate secure password, I even have to download some extensions to generate secure password (Secure Password Generator) meaning more secure issues.

My guess is that you guys probably hardcoded something like {if "type: password" then prompt}, but it's still partly fault at developers too for bringing these huge chunks of javascript.

In screenshot there's element examaple in which i input password but no prompt whatsoever.

Asked by astyd637 1 year ago

Answered by astyd637 1 year ago

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Today, after updating the browser. I can't sign in to Ancestry.com

I don't know why, it is NOT Ancestry, as I can sign in to it on other browsers. I get this error message below. Access Denied Error 21 What happened? This request was bl… (read more)

I don't know why, it is NOT Ancestry, as I can sign in to it on other browsers. I get this error message below.

Access Denied Error 21 What happened? This request was blocked by security rules. Your IP: 73.94.12.65 Incident ID: 6eae587fcef92d46

I have no idea what security rules, but I am working on a genealogy project and have never had a problem signing into Ancestry in multiple tabs before today. How do I fix this? Besides getting rid of Firefox, I mean. I have the same security extensions on this browser as I use on Vivaldi, Brave and Chrome - I avoid Chrome, but use Vivaldi and Brave regularly, along with Firefox.

Asked by Gene 2 years ago

Answered by Gene 2 years ago

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Local domain brings up search results

When entering a local domain in the URL bar Firefox sends the request to a search engine instead of the DNS server. How can I stop this behaviour and switch back to how i… (read more)

When entering a local domain in the URL bar Firefox sends the request to a search engine instead of the DNS server. How can I stop this behaviour and switch back to how it was before?

Asked by menext 1 year ago

Answered by menext 1 year ago

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Firefox suggesting usernames - saved logins off

Firefox is suggesting usernames on multiple websites that I access regularly. However, I have the saved logins feature turned off in Firefox. When I access Settings >… (read more)

Firefox is suggesting usernames on multiple websites that I access regularly. However, I have the saved logins feature turned off in Firefox.

When I access Settings > Privacy & Security > Logins and Passwords - it shows all of these options turned off.

When I access Settings > Privacy & Security > Logins and Passwords > Saved Logins... - it indicates No Logins Found / No Synced Logins found.

I do have Firefox Sync turned on to sync between devices, but since it indicates "No Synced Logins" it doesn't appear this is coming from another device. I have checked multiple devices and found they all show "No Synced Logins"

Only happening in Firefox. I am not getting these suggested logins in Edge or Chrome.

Happening across all my Windows 10 and 11 devices that have Firefox sync enabled. 2 x Windows 11 Pro 22H2 (build 22621.819) 1 x Windows 10 Pro 22H2 (build 19045.2364)

Firefox 108.0 on all Windows devices, but it started before updating to 108.

I have not yet tried resetting Firefox - hoping to use that as a last resort.

Any suggestions on where else to look or what I should try?

Asked by bumgarb 1 year ago

Answered by bumgarb 1 year ago

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Icloud stopped working on Firefox

suddenly I ca no longer log into iCloud. I get a security issue. I refreshed / uninstalled and reinstalled. no help. any assistance would be appreciated. see images. … (read more)

suddenly I ca no longer log into iCloud. I get a security issue. I refreshed / uninstalled and reinstalled. no help. any assistance would be appreciated. see images.

Asked by valkerie33 1 year ago

Answered by valkerie33 1 year ago

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Impossible to use an unusual port number in local URL

Hi all :) From a fresh Linux Debian Bullseye I try to connect to a local machine with Firefox (v97 64-bits) by its hostname (avahi server with default domain "local… (read more)

Hi all :)

From a fresh Linux Debian Bullseye I try to connect to a local machine with Firefox (v97 64-bits) by its hostname (avahi server with default domain "local") with the port 6180 bound to a remote web service port (61 is the distant machine IP and 80 is the forwarded port).

When I want to open this URL : http://bionic.local:6180/ FF displays "We can't find this site ... Unable to connect to server at bionic.local ... check your network connection and firewall"

BUT ping bionic.local works perfectly and resolve the good IP address from the Chromium navigator the same URL works without a problem, I can open the distant web site.

This workaround works : add a static resolution in the /etc/hosts file : 192.168.0.71 bionic bionic.local => so FF works in the expected way for now ! But as I said this a workaround and a bad solution.

I supposed too the port was blocked because I accessed an unusual port. So I tried this without success.

How the hell make that FF v97 allows me to use an unusual port ? Or is it bound to the domain "local" which is no more accepted by FF ?

Thank you in advance for your help. With adelphity, lnj

How to do

Asked by estebann 2 years ago

Answered by estebann 2 years ago

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Thunderbird keep asking login to gmail.

Hi, I used to use Thunderbird to access Gmail, Yahoo mail and normal email account (all POP3). I have updated (not reinstall) Thunderbird to the latest version since Gm… (read more)

Hi,

I used to use Thunderbird to access Gmail, Yahoo mail and normal email account (all POP3).

I have updated (not reinstall) Thunderbird to the latest version since Gmail disabled non secure apps access.

I have changed the Authentication to OAuth by follow the instruction from your page, but the system keep asking me to login (I have grant access in Gmail).

This happens not only Gmail as well as my Yahoo mail and normal POP3 account. I am sure the password is correct and still cannot get my emails from all of my accounts.

I also notice the token/password has not been saved to the system in Saved Password session. ( I have tried to run as administrator but still doesn't work.)

What have I missed? Can still using POP3 method to get email if problem solved?

My current system is Win7 with Thunderbird 32bit installed.

Thanks!!

Asked by nkylau 1 year ago

Answered by Toad-Hall 1 year ago

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How to block extension using policies.json

Hi, I planned to block my users from installing extensions/add-ons. I found an article that might be the answer (https://support.mozilla.org/en-US/questions/1308646). I… (read more)

Hi, I planned to block my users from installing extensions/add-ons. I found an article that might be the answer (https://support.mozilla.org/en-US/questions/1308646). I tried to create a simple policy (below), but somehow it does not work (I can still install any add-on/extension). What is wrong with my script? I'm using Firefox ESR 78.11.0 (64-bit) by the way.

My "policies.json" looks like this:

{

"policies": {
  "ExtensionSettings": {
    "*": {
      "blocked_install_message": "Blocked!",
      "install_sources": ["https://addons.mozilla.org/"],
      "installation_mode": "blocked"
    }
  }
}

Sincerely, Jonathan

Asked by Jonathan 1 year ago

Answered by cor-el 1 year ago

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E-mail provider dropping TLS1.0 and 1.1 Support

I received the following from my e-mail provider, and as a total dumbo about this, want to ask if I need to do anything about this in Thunderbird (Linux). As far as I can… (read more)

I received the following from my e-mail provider, and as a total dumbo about this, want to ask if I need to do anything about this in Thunderbird (Linux). As far as I can see, my e-mail account in Thunderbird is set to POP3, encrypted using SSL/TLs, normal password - can anyone tell me if this is OK - Thanks.

Quote: "We are contacting you because one or more of your devices or programs uses the TLS 1.0 and/or TLS 1.1 encryption protocols to connect to our mail.com email servers, or is using an unencrypted connection. This involves either access via SMTP (sending emails) or retrieval via POP3/IMAP (receiving emails).

Unfortunately, the TLS 1.0 and TLS 1.1 encryption protocols are outdated and no longer meet current security standards. To protect your email communications, soon we will no longer allow access to our mail.com servers with these outdated protocols. Unencrypted access will also no longer be possible.

After the protocols have been deactivated, the transfer of emails between your affected device or program and our mail.com servers will no longer work; i.e. no emails will be transmitted to or from your mail.com email account using TLS 1.0 and TLS 1.1. Furthermore, unencrypted SMTP/IMAP/POP3 connections will no longer function. In other words, as of Oct. 5, 2022, it will only be possible to connect if TLS 1.2 or TLS 1.3 encryption is in place." Unquote

Asked by an_other 1 year ago

Answered by James 1 year ago

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Confirm Security Exception not working

Hi I'm trying to set up another email account but the Confirm Security Exception dialogue is preventing it. The exception is already stored but still keeps asking and wh… (read more)

Hi

I'm trying to set up another email account but the Confirm Security Exception dialogue is preventing it. The exception is already stored but still keeps asking and when I reconfirm the dialogue flashes off/on and doesn't not disappear preventing the set up of the account. I have other emails from the same host and have not had this issue before. Anything I maybe doing wrong or bug? I've added a screenshot.

Many thanks Alan

Asked by alan175 1 year ago

Answered by christ1 1 year ago

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Disable User-Agent Header in email

Outgoing email includes the user-agent header. I would like to disable or modify the string for better security. User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:91.0) Gec… (read more)

Outgoing email includes the user-agent header. I would like to disable or modify the string for better security.

User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:91.0) Gecko/20100101 Thunderbird/91.8.0

Thanks...

Asked by beeblebrox-bsd 1 year ago

Answered by Matt 1 year ago

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Virus pop-ups coming through notifications

I am getting notifications with the Mozilla logo or sometimes with McAfee logo saying "5 Viruses found, your computer is unstable" and various other warnings. They all al… (read more)

I am getting notifications with the Mozilla logo or sometimes with McAfee logo saying "5 Viruses found, your computer is unstable" and various other warnings. They all also say "via qltuh.titanicooler.top" I have attached a picture.

I have closed the browser, I tried clearing my cache, I have scanned using both AVG, AVAST, F-Secure Online Scanner, and Microsoft Safet Scanner. I am not quite sure what else I should do.

Thank You

Asked by Acala Bhikkhuni 5 months ago

Answered by zeroknight 5 months ago

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How to unblock VTT files not being loaded into HTML video pages viewed on local disk?

I asked this question some time back here: https://support.mozilla.org/en-US/questions/1362859 I'm asking again to reframe the question. The problem is - if my experience… (read more)

I asked this question some time back here: https://support.mozilla.org/en-US/questions/1362859 I'm asking again to reframe the question. The problem is - if my experience is a guide to the rest of the world - VTT files (which are used to caption HTML video) are no longer read/loaded by Firefox when it is viewing the HTML file locally (i.e. file://). On the web they are loaded as expected. Presumably there's a security setting somewhere in Firefox that now refuses to load the VTTs locally. Maybe under Help > More troubleshooting information there is a setting to change to fix that?

Asked by roberto32 1 year ago

Answered by cor-el 1 year ago

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geo.provider.network.url no longer works

Noticed geo.provider.network.url setting in about:config no longer works in firefox 102.0 ubuntu. I use it consistently so it was easy to notice that it no longer had any… (read more)

Noticed geo.provider.network.url setting in about:config no longer works in firefox 102.0 ubuntu. I use it consistently so it was easy to notice that it no longer had any effect after updating.

tested both on https://maps.google.com and https://browserleaks.com/geo

Is it possible to revert to an older version without losing my data?

Asked by tel2 1 year ago

Answered by tel2 1 year ago

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Not possible to delete personal certificate

I had a personal certificate installed in Firefox and it was working well. It expired, so I got a new one from the same provider. Both appear in Firefox under "Privacy &… (read more)

I had a personal certificate installed in Firefox and it was working well. It expired, so I got a new one from the same provider. Both appear in Firefox under "Privacy & Security" -> Certificates -> View Certificates... The previous one is not valid any more, and every time I try to access some page with a certificate, it uses the old one. So I tried to delete the old one. Nothing has worked so far. Doing the straightforward way of selecting it in the Certificate Manager and deleting it makes the certificate disappear from the manager menu, but if I enter the certificate manager again, it is there again. I tried to delete both certificates, same issue, both reaper in the manager. I tried to delete them, close firefox, delete cert9.db, cert8.db and key4.db and nothing. Only thing left is delete my current firefox profile and start again... Any other idea or something that I might delete before to solve this?

Asked by david.roma84 10 months ago

Answered by david.roma84 10 months ago

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The lack of a JavaScript switch in Firefox (Android) - why?

I have noted from a web search that the subject of Javascript in Firefox (Android) has caused issues for some users of this browser. I understand that JavaScript is now … (read more)

I have noted from a web search that the subject of Javascript in Firefox (Android) has caused issues for some users of this browser.

I understand that JavaScript is now enabled by default in the standard version of Firefox (Android). It appears that once upon a time there was a config setting that could be tweaked to switch JavaScript on or off, but that setting may no longer work. Additionally, I also understand there are add-ons for the Android version of Firefox that can, amongst other things, apparently switch JavaScript on or off.

People here might be surprised to learn that the minimalist Firefox Focus (Android) browser already has a built-in, easily accessible, switch to turn JavaScript on or off:

Settings > Privacy & Security > Web Content > Block JavaScript

So, the point I would like to raise with Mozilla (but it seems to be impossible to contact them directly) is, if it is available in Firefox Focus (Android), why the heck is this switch not available in the mainstream, standard version of Firefox (Android)? It makes absolutely no sense not to have it, surely?

I would suggest that a good place to include a JavaScript switch would be in the 'Site permissions' section of Firefox (Android) settings. It is merely a suggestion as, for example, within the rather useful competitor Vivaldi (Android) browser there is such a switch located here:

Settings > WEB PAGES > Site settings > JavaScript

As for why there should be a JavaScript switch within Firefox (Android), that question is largely irrelevant. Mozilla have already seen a need to include it in Firefox Focus (Android), so what possible good reason could there be for not including it in Firefox (Android)? It mystifies me, and it's omission is an inconvenience too.

Does anyone here have a sensible answer to this question?

Asked by SaturnV 1 year ago

Answered by Paul 1 year ago

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Profiles Directory in Windows 11 points to the "wrong" location

I installed the Firefox browser (version 113.0.2 (64-bit)) onto a new PC running Windows 11. When attempting to clean up the Firefox cache with another utility, I noticed… (read more)

I installed the Firefox browser (version 113.0.2 (64-bit)) onto a new PC running Windows 11. When attempting to clean up the Firefox cache with another utility, I noticed that the amount of space recovered was much smaller than expected. When I tried to check my profile using the Troubleshooting Information page (to open the folder) I received a message that the location was not available. I double checked with Windows Explorer and this was the case. Searching for "cache2" in Explorer located the folder/directory in a different location.

The Firefox Profile Folder should be in this location, according to Firefox's Troubleshooting Information page (anonymized information in square brackets):

C:\Users\[username]\AppData\Roaming\Mozilla\Firefox\Profiles\[character string 1].[profile name]

The best I can tell, the actual Profile Folder created in Windows 11 is located here:

C:\Users\[username]\AppData\Local\Packages\Mozilla.Firefox_[character string 2]\LocalCache\Roaming\Mozilla\Firefox\Profiles\[character string 1].[profile name]

The cache folder for the profile is located here:

C:\Users\[username]\AppData\Local\Packages\Mozilla.Firefox_[character string 2]\LocalCache\Local\Mozilla\Firefox\Profiles\[character string 1].[profile name]\cache2\entries

I am not sure if this situation is unique to me, or if this is a common occurrence with Windows 11.

The use of the Packages folder may be the result of installing an application that is not fully "Windows 11-native" or it may just be the new way Windows deals with some applications. I am not sure if the data in character string 2 is consistent, or if it is a unique string created by Windows when Firefox was installed.

If I go to the Settings and clear data, the folder that is a sub-folder of Packages is cleared, so Firefox "knows" where the data is, but the Troubleshooting Information page is confused.

If this is a common occurrence, a tweak to this page in a future release would be helpful. If it is a rare occurrence, a help article may be, well, helpful.

Thanks.

Asked by Irgendjemand 10 months ago

Answered by cor-el 10 months ago