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Still getting Newsletter Emails after unsubscribing

I have unsubscribed from all newsletter after receiving the first email but days later I'm still getting emails from Firefox (e.g. Superpower #4: See if your info has bee… (read more)

I have unsubscribed from all newsletter after receiving the first email but days later I'm still getting emails from Firefox (e.g. Superpower #4: See if your info has been leaked).

This is an incredibly bad user experience and to my knowledge illegal in the EU.

I'm probably still within that journey but the journey should terminate the moment I clicked unsubscribed.

Asked by jkl123 4 months ago

Answered by Chris 4 months ago

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How to get rid of Google login screen?

Greetings from North-East of France, since a few weeks ago I'm seeing a (sort of) pop-up window suggesting to login with a Google account (see the screenshot attached). I… (read more)

Greetings from North-East of France, since a few weeks ago I'm seeing a (sort of) pop-up window suggesting to login with a Google account (see the screenshot attached). I've done some internet search to find out how to get rid of it, but the only suggestion I get is to modify an option in a Google account. However, I do not have a Google account! How to get rid of this disturbing pop-up? I already use Adblock Plus and uBlock Origin, yet Google passes through them! Thank you in advance for any help you may provide.

Asked by Massimo 4 months ago

Answered by MarkWithC 4 months ago

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Two factor authentication setup will not work

I was trying to sync my settings to my new laptop with my login and PW (which was correct) and it kept telling me it wasn't right. So, I decided to change it but my MFA o… (read more)

I was trying to sync my settings to my new laptop with my login and PW (which was correct) and it kept telling me it wasn't right. So, I decided to change it but my MFA on Google for Firefox got wiped once I switched phones. I had to use a backup code to get in and want to re-enable the MFA.

Unfortunately, and for no real reason, it won't work. I scan the QR code in Google Authenticator, it sets up and gives me a code, I enter the code, and then it tells me it's the wrong one. I even tried to do it by manually setting it up and it made no difference. Now I can't re-enable it because it won't work right.

What the actual hell is going on here, guys?

Asked by golamb 3 months ago

Answered by golamb 3 months ago

  • Solved

I need to hide my email from the right side menu.

I've the same problem as https://support.mozilla.org/questions/1317794#question-reply but after following the steps for the solution, it doesn't work for me. Does it have… (read more)

I've the same problem as https://support.mozilla.org/questions/1317794#question-reply but after following the steps for the solution, it doesn't work for me. Does it have to do with all updates since this question was answered? I've created the chrome folder. I've created userChrome.css file and added the following without "`" marks in it and saved it and restarted firefox after changing the toolkit.legacyUserProfileCustomizations.stylesheets = true . ```

@namespace url("http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul"); /* only needed once */

#appMenu-fxa-label > .toolbarbutton-text { visibility:hidden !important; }

```

It doesn't work for me. Please have a look.

Asked by r33sch 1 month ago

Answered by cor-el 1 month ago

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Delete all cookies when Firefox closes except some specific ones

Using Firefox 68.12.0ESR. I know 78 is available, I just haven't had the time to test it yet. I delete cookies when I exit Firefox. I want to keep some for sites that I t… (read more)

Using Firefox 68.12.0ESR. I know 78 is available, I just haven't had the time to test it yet. I delete cookies when I exit Firefox. I want to keep some for sites that I trust, such as this site. I've added exceptions to Allow these trusted sites as documented on a thread somewhere else, but it doesn't work. All cookies are deleted.

Is it possible to keep cookies only for a select group of sites. eg. support.mozilla.com, tomshardware.com, mydigitallife.net, speedtest.net and so on.

Thank you.

Asked by TanyaC 2 years ago

Answered by cor-el 2 years ago

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Firefox throws SEC_ERROR_BAD_SIGNATURE error for a site but Chromium says certificate is valid

Hi all, I have an Apache site on Kubuntu 20.04 with a certificate signed by my private CA. I've added the root CA ceritificate in Firefox and in Chromium. Firefox throws… (read more)

Hi all, I have an Apache site on Kubuntu 20.04 with a certificate signed by my private CA. I've added the root CA ceritificate in Firefox and in Chromium.

Firefox throws a SEC_ERROR_BAD_SIGNATURE error

Chromium accept the certificate as valid

What can I do?

Notes: the site url is "https://hdev.h.net" (with an internal IP address inside my lab)

Attached there are:

- the authority settings page
- the certification authority certificate as seen by Firefox
- the site certificate

Firefox version 82.0 Ubuntu Chromium version 86.0.4240.11

Asked by m.busico 2 years ago

Answered by cor-el 2 years ago

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Master Password Prompt Delay

Please can someone tell me why is there such a long delay between opening firefox and the master password prompt? Also if anyone knows if there is some way to either spe… (read more)

Please can someone tell me why is there such a long delay between opening firefox and the master password prompt?

Also if anyone knows if there is some way to either speed up the master password prompt so that it opens instantly on opening firefox or prevent it from opening until a password box is present on the webpage.

The delay in the master password prompt is up to 20 seconds and is so annoying, it just gets in the way when you are trying to work.

Thanks in advance for any assistance that can be provided.

Asked by Ian Wood Cembre 2 years ago

Answered by cor-el 2 years ago

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What's the difference between ALLOW and ALLOW for a SESSION?

Under EXCEPTIONS I had to ALLOW certain websites. Then I decided to experiment and see what ALLOWED for SESSION really does. Neither the entries for websites I allowed f… (read more)

Under EXCEPTIONS I had to ALLOW certain websites. Then I decided to experiment and see what ALLOWED for SESSION really does.

Neither the entries for websites I allowed for a session were deleted from the list of exceptions, nor the cookies saved by these websites were deleted even when I closed the browser.

I do not see the difference in terms of what happens between selecting Allow vs. Allow for session.

Could someone who knows please explain or point me to the place that explains the difference and how this works?

Thanks.

Asked by Sue 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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  • Archived

Unable to receive email from att.net

Recently I was required to change my password for my att.net account (sbcglobal.net email). After that I cannot receive emails from that account. Thunderbird is able to… (read more)

Recently I was required to change my password for my att.net account (sbcglobal.net email). After that I cannot receive emails from that account. Thunderbird is able to retrieve emails from my google email, but not the att.net account. I keep receiving the attached message.

I have tried resetting the password under "Saved Passwords" without success. I have verified using the same incoming and outgoing server as before. Also tried going back to att.net and changing the password back to the original without success. When I contacted ATT they seemed to indicate that the server settings were correct. I even tried to remove the account and entering it again in Thunderbird.

There is a lot of useful information available that users have submitted, however with my limited understanding the suggestions haven't solved the problem. It seems that the problem is with the account settings within Thunderbird, but can't seem to find it. Any help would be appreciated.

Asked by John 2 years ago

Answered by sfhowes 2 years ago

  • Solved
  • Archived

Edit "always open" settings for containers

How can I get a list of all the sites that are set to "always open" in a specific container? For example, I want to see a list of all the sites set to always open in the … (read more)

How can I get a list of all the sites that are set to "always open" in a specific container? For example, I want to see a list of all the sites set to always open in the Work container. I would also like to edit the list without needing to manually visit each site.

Asked by Chris Shaffer 2 years ago

Answered by Adivardhan 2 years ago

  • Solved
  • Archived

Lockwise

Please tell me, how can I protect my lockwise app on my android smartphone by a password? There is only an unlock pattern. This is to unsure for me. On my laptop lockwise… (read more)

Please tell me, how can I protect my lockwise app on my android smartphone by a password? There is only an unlock pattern. This is to unsure for me. On my laptop lockwise is protected by a password. Thank you for your support!

Asked by ulrich.waldbuesser 2 years ago

Answered by Wesley Branton 2 years ago

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Facebook and/or firefox issue

All was good until sometime today. FF 84.0.2 W10 up to date. Previously, when browsing FB marketplace, i could send a message about an item for sale. That send messag… (read more)

All was good until sometime today. FF 84.0.2 W10 up to date. Previously, when browsing FB marketplace, i could send a message about an item for sale. That send message button is now greyed out. The messenger button on the top right of my screen used to open a dropdown/popup that gave me a summary of my messages. That no longer works. I have been thru all kinds of settings randomly on FF and FB to try and correct the issue but i cannot figure out what is going on. I have tried turning Ublock on and off but that has not helped either. The only access i now have to messenger is to open it separately. I have not changed any FB settings. I did not change any FF settings myself other than trying to find out what could be doing this and exploring ublock for possibilities as that seemed the most likely culprit. Can anyone shed some light on what the issue is.

Asked by callwill 2 years ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

pop up blocker with bookmarklet

Hello, We run a website that uses a bookmarklet button which allows us to capture the current URL location and save it. This is placed on the Tool Bar where its easy for … (read more)

Hello, We run a website that uses a bookmarklet button which allows us to capture the current URL location and save it. This is placed on the Tool Bar where its easy for a user to use. Until now, its been working perfectly but with this latest update to FireFox we are seeing the pop-up blocking being activated with the yellow message bar at the top. Now this would be ok if we only had to allow the pop up once (by clicking allow site), but unfortunately the bookmarket button has to be able to work on all sites, which is the whole point of the button. So its impractical to keep allowing it every time its used. Disabling the pop-up blocker completely then works, but then the browser is open to other pop-ups. Is there any way to allow bookmarklets to display a pop up and not display a pop-up message? Without having to disable the entire pop-up functionality. Can the FF developers allow for user placed bookmarklets to not be pop-up blocked. Maybe an exception added for that. They are placed manually by the user so are allowed by the user only.

Thanks for reading. Paul.

Asked by paul319 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

Remove OAuth2 token on exit automatically

Hi! I set up TB so that the Password Manager doesn't save my passwords (so I have to enter them every time I restart Thunderbird). Recently, Yahoo! migrated towards OAu… (read more)

Hi!

I set up TB so that the Password Manager doesn't save my passwords (so I have to enter them every time I restart Thunderbird).

Recently, Yahoo! migrated towards OAuth2 protocol, which didn't give the same freedom. Once set up, I used the "change OAuth2 to Normal password in settings" method and it worked beautifully... until now. I can't use this method anymore, as TB warns that "Login to server imap.mail.yahoo.com with username blablabla@yahoo.com failed." again and again (I did check the account in my browser to make sure the password was the right one, remove the account from TB and set it up again). I can't access my mailbox (weirdly enough, that's the case for my yahoo.com address and not my yahoo.fr one, though I guess it's only a matter of time).

Is there a way for TB to delete automatically that OAuth2 token on exit, so that I'll still have to enter my password on start every time? Or is there another method to skip that OAuth2 login page and go back to "Normal password"?

There used to be some addons about passwords but they all seem to be obsolete.

I don't want to use a Master password or a app password, if possible.

Thunderbird 78.7.0 (32-bit) Windows 10 v. 2004 Kapersky 21.1.15

Thanks !

Asked by Louarntan 2 years ago

Answered by Stans 2 years ago

  • Solved
  • Archived

Cannot import personal openpgp key in End2End encryption setting.

I cannot use OpenPGP encryption on one of my email addresses, because its private key does not appear in the End-to-End encryption of the account setting. Exactly, I can … (read more)

I cannot use OpenPGP encryption on one of my email addresses, because its private key does not appear in the End-to-End encryption of the account setting. Exactly, I can have added the private key through the wizard of the account setting, but there is no private key in the End-to-End encryption of the account setting instead of the private key appearing in the OpenPGP key manager.

The other email accounts are OK, i.e. I can use OpenPGP encryption on the accounts. The differences from the troubled email account are followings: - The troubled email account uses Ed255 not ECDSA algorithm. - Name of the troubled email account includes UTF-8 Japanese characters. - The troubled email account also registers S/MIME private.

Please give me advice on this problem. Thanks.

Asked by k0zal4 2 years ago

Answered by k0zal4 1 year ago

  • Solved
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In Windows 10 20h2 version the config setting for firefox is not working

In Windows 10 20h2 version the config setting for firefox is not working while in Windows 7 and lower versions of Windows 10 it is working fine. The settings in js file a… (read more)

In Windows 10 20h2 version the config setting for firefox is not working while in Windows 7 and lower versions of Windows 10 it is working fine. The settings in js file and cfg file is correct but still it is not working in Windows 10 20h2 version. It is observed that everytime the firefox is launched it is generating new ffm.js and ffm.cfg file. If we try to edit this ffm.js file still it is not taking the updated values. it again regenerated the file. Can you please help in resolving this issue?

Asked by rasshuniverse 2 years ago

Answered by Mike Kaply 1 year ago

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  • Archived

allowing 3rd party cookies on android app

On my Firefox app for android, I need to allow third-party cookies for a specific website. I've been able to accomplish this on my desktop version of Firefox but cannot s… (read more)

On my Firefox app for android, I need to allow third-party cookies for a specific website. I've been able to accomplish this on my desktop version of Firefox but cannot seem to do it through the settings available on the Firefox app for android. Is there a way to do this?

Asked by kentuckycheesehead 2 years ago

Answered by Paul 2 years ago