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  • Solved

Outgoing email failure

Thunderbird outgoing email no longer working have checked both settings with email provider and thunderbird. Called and talked with tech support with email provider. Th… (read more)

Thunderbird outgoing email no longer working have checked both settings with email provider and thunderbird. Called and talked with tech support with email provider. They claim it is a thunderbird problem. Tried new port number. Know that my settings are correct (verified by email provider). Fails do to unexpected error. Can send email via webmail.

Asked by skadolph 5 months ago

Answered by Toad-Hall 5 months ago

  • Solved

Delete all cookies when Firefox closes except some specific ones

Using Firefox 68.12.0ESR. I know 78 is available, I just haven't had the time to test it yet. I delete cookies when I exit Firefox. I want to keep some for sites that I t… (read more)

Using Firefox 68.12.0ESR. I know 78 is available, I just haven't had the time to test it yet. I delete cookies when I exit Firefox. I want to keep some for sites that I trust, such as this site. I've added exceptions to Allow these trusted sites as documented on a thread somewhere else, but it doesn't work. All cookies are deleted.

Is it possible to keep cookies only for a select group of sites. eg. support.mozilla.com, tomshardware.com, mydigitallife.net, speedtest.net and so on.

Thank you.

Asked by TanyaC 3 months ago

Answered by cor-el 3 months ago

  • Solved

Thunderbird rejects hotmail.co.uk password.

So, I'm using Thunderbird 78.5.0 (32-bit). Recently, it keeps telling my my password for my hotmail.co.uk email is wrong. It's not; I can login directly to hotmail (outlo… (read more)

So, I'm using Thunderbird 78.5.0 (32-bit).

Recently, it keeps telling my my password for my hotmail.co.uk email is wrong.

It's not; I can login directly to hotmail (outlook) without issue.

The thunderbird profile has always been imap, and I've tried resetting the password, but that doesn't work. It must be a recent change or a non-obvious setting?

Any help appreciated.

Asked by arkenmint 1 month ago

Answered by sfhowes 1 month ago

  • Solved

address/location bar search

Cannot access "about.config" using location/address bar. Will only let me use as search and cannot find how to not always see the search results. Every support article sa… (read more)

Cannot access "about.config" using location/address bar. Will only let me use as search and cannot find how to not always see the search results. Every support article says the same and does not address my problem. How can I disable search in address bar and access about.config?

Asked by Don 1 month ago

Answered by TyDraniu 1 month ago

  • Solved

Office 365: no shield in address bar

Some sites do not show a shield icon in the address bar, most notably support.mozilla.com and Office 365. How can I modify blocking and privacy for such a site? I wast to… (read more)

Some sites do not show a shield icon in the address bar, most notably support.mozilla.com and Office 365.

How can I modify blocking and privacy for such a site? I wast to allow cookies from Office 365, but not for other sites.

TIA, Folkert Wiekmeijer

Asked by Folkert 1 week ago

Answered by jscher2000 5 days ago

  • Locked

My addons such as adblock, privacy blocker etc,

Addons use to show up at the top right hand part of the screen. I have checked solutions but haven't found one that fixes the addon problem. I would like to see how man… (read more)

Addons use to show up at the top right hand part of the screen. I have checked solutions but haven't found one that fixes the addon problem. I would like to see how many sites have been blocked. I asked this question a little earlier today and one community member said to click on the >> at the left of the tool bar. I do not have any of those marks on my tool bar. Any other suggestions? Thank you.

Asked by Sonyy89 1 week ago

Last reply by jscher2000 1 week ago

  • Solved

Firefox VPN

Hi, I am considering using Firefox VPN and here my questions: A) I am living in Canada and I would like to pay in Canadian Dollars . Is it possible? Can I use automatic p… (read more)

Hi,

I am considering using Firefox VPN and here my questions:

A) I am living in Canada and I would like to pay in Canadian Dollars . Is it possible? Can I use automatic payment to pay FirefoxVPN?

B) when I am traveling to Europe or South America can I still use FirefoxVPN?

Thanks

Piero

Asked by pierofor 1 week ago

Answered by jonzn4SUSE 5 days ago

  • Solved

New MacBook Air, logging into Firefox account again and again

Hello, I have a MacBook Air (macOS Big Sur 11.1) since mid-December, before that I was using Windows. I have downloaded Firefox. Now I have the problem that I have to log… (read more)

Hello,

I have a MacBook Air (macOS Big Sur 11.1) since mid-December, before that I was using Windows. I have downloaded Firefox. Now I have the problem that I have to log in to my Firefox account every time when I end Firefox completely (or the Macbook crashes, but that's for Apple support). 'How can I stay logged in?" It's about my Firefox account through which I sync all my bookmarks and passwords. That works as well, until the next launch.

Thanks in advance


Hallo,

ich habe seit Mitte Dezember ein MacBook Air (macOS Big Sur 11.1), vorher habe ich mit Windows gearbeitet. Habe mir Firefox geladen. Jetzt habe ich das Problem, dass ich mich ständig bei Firefox anmelden muss, wenn ich Firefox komplett beende (oder das Macbook abstürzt, aber das ist für den Apple Support). Wie kann ich angemeldet bleiben? Es geht um meinen Firefox Account über den ich alle meine Lesezeichen und Passwörter synchronisiere. Das funktioniert auch, bis zum nächsten Start.

Vielen Dank im Voraus

Asked by robinschuetze 6 days ago

Answered by FredMcD 6 days ago

  • Solved

No Certificate Exception option

Good day to all, Can anyone tell me why I do not have the option to continue to a particular website? I get this message... "Warning: Potential Security Risk Ahead" I c… (read more)

Good day to all,

Can anyone tell me why I do not have the option to continue to a particular website?

I get this message... "Warning: Potential Security Risk Ahead"

I click Advance tab and only get the "Go Back (Recommended) option, not a continue button.

A co-worker can get to the site every time. He has two options to "Go Back" or to Add an Exception and continue to the site. There seems to be two differences between our browsers: 1) He has an older version and I have the newest version. 2) Under the "About:Config" I have an extra line that I cannot change "security.certerror.hideAddException" This option is set to "True" and is locked and grayed out. I do not have the option to change it.

Any ideas?

Asked by jnchele 6 days ago

Answered by jscher2000 3 days ago

  • Solved

Need refund from firefox vpn!

Need refund from Firefox VPN, not able to download and was charged a fee anyway! Malwarebytes prevented the download because of malicious hardware! Was a devout fan of Fi… (read more)

Need refund from Firefox VPN, not able to download and was charged a fee anyway! Malwarebytes prevented the download because of malicious hardware! Was a devout fan of Firefox until this occurred!

Asked by brad kelly 6 days ago

Answered by jscher2000 6 days ago

  • Solved

Unable to connect to reCAPTCHA

Hi, since today I've been unable to connect to reCAPTCHA. At first the reCAPTCHA boxes didn't show up at all and Firefox prevented me from connecting with Google because … (read more)

Hi, since today I've been unable to connect to reCAPTCHA. At first the reCAPTCHA boxes didn't show up at all and Firefox prevented me from connecting with Google because of an error with the certificate. I was able to fix that by allowing Firefox to trust root authorities (solution #6 on this list: https://sectigostore.com/page/fix-the-warning-potential-security-risk-ahead-error-in-firefox/ )

While the reCAPTCHA boxes are showing up again, I still can't connect with it. When checking the box, it starts loading for a while and I get an error message saying that there's no contact with reCAPTCHA and that I should check my connection and try again. I included a screenshot.

I went to topics of people who had the same problem and tried everything. Disabling protection against tracking, disabling Adblock, starting Firefox in safe mode, refreshing Firefox, loading another Firefox profile, restarting Firefox, uninstalling and reinstalling Firefox, restarting my pc. I'm desperate.

I'm only having this problem in Firefox, not in any other browser.

Asked by glennstakkestad 6 days ago

Answered by cor-el 6 days ago

  • Solved

TB wants to use my smartcard certificate from another mail account

I use TB 78.6 and there is a company mail account as well as a private mail account. For the company account, I installed a PKS#11 cryptography module from the smart card… (read more)

I use TB 78.6 and there is a company mail account as well as a private mail account. For the company account, I installed a PKS#11 cryptography module from the smart card software which enables me to use the certificate saved on the smart card. That works as it should. However, when I connect to the private Mail account (Yahoo, OAuth2) via SSL, TB keeps asking me each time that imap.mail.yahoo.com:993 requires me to use a certificate and offers me as only solution to use the company certificate on the smart card which is totally unrelated to that account. I have the "remember" checkbox enabled and press on "cancel", but this decision is not remembered.

I tried to remove the cryptography module in the private mail account settings but that removed the module from all of the accounts. It looks like this is not a per-account-setting although it is listed individually for each account in the settings.

How can I stop TB from wanting to use my company certificate for that account?

FWIW: I am behind a company squid proxy which to me seems not to intercept SSL connections (how can I test that if it is related to the issue?).

Asked by pwoock 5 days ago

Answered by christ1 5 days ago

  • Solved

Avoid sharing account data across windows users

I recently found out that default option for firefox is to share data across windows users. I have my pc set up with an admin account and my family account and with their… (read more)

I recently found out that default option for firefox is to share data across windows users. I have my pc set up with an admin account and my family account and with their access to firefox (i didn't log in to firefox on their user) they can see all my passwords and usernames. Since I use lockwise to store my logins i really wish this didn't happen. How to avoid it?

Asked by Edoardo 5 days ago

Answered by jscher2000 5 days ago

  • Solved

In which folder or file are passwords located?

In which folder or file are passwords located? My setup - 78.6.1 (64-bit), PCLinuxOS fully updated. i have to keep reentering the Google and Yahoo passwords. It appears … (read more)

In which folder or file are passwords located?

My setup - 78.6.1 (64-bit), PCLinuxOS fully updated.

i have to keep reentering the Google and Yahoo passwords. It appears as if the "file" or whatever is disappearing.

Stay safe!

fred f.

Asked by fred 5 days ago

Answered by fred 3 days ago

  • Solved

Spam settings

Certain emails are landing in my spam mail box. These are not spam. They are not marked as junk. How to I allow the spam filter to let them through?

Asked by tsher 5 days ago

Answered by sfhowes 5 days ago

  • Solved

Firefox Android - No Authentication required to fill user credentials

Hi, I am an avid user of Firefox on Windows/Linux/Android. The password saving/auto-filling works great on my Windows and Linux devices. I like that the master password a… (read more)

Hi,

I am an avid user of Firefox on Windows/Linux/Android. The password saving/auto-filling works great on my Windows and Linux devices. I like that the master password allows me to authenticate before any user credentials are filled in. I did however notice that on my Android Phone, there's no way to force authentication when filling in user credentials. I consider this a great privacy risk, considering that if anyone were to get access to my phone, they would without any hassle get access to a bunch of my accounts. I checked in the settings, and I cannot find a setting for it anywhere.

I am running the latest version of Firefox from Google Play. Firefox version: 84.1.4 (Build #2015785883) Phone: Samsung S10 running Android 10

Thank you.

Asked by Mistful 4 days ago

Answered by jscher2000 4 days ago

  • Solved

Remote content

Hello, I want inserted images to show when I open an incoming email message. I go to Options – Privacy & Security – select Allow remote content in messages. But nothi… (read more)

Hello, I want inserted images to show when I open an incoming email message. I go to Options – Privacy & Security – select Allow remote content in messages. But nothing happens, just empty boxes in the message. What am I doing wrong? Further query. How can I make selected messages automatically open in a new window as it used to do in the past? Help would be much appreciated. Tim

Asked by tjsattrowle 3 days ago

Answered by Toad-Hall 3 days ago

  • Solved

Security settings on Firefox - not retained

I select the setting: "ask to save logins and passwords for websites" so that I can also select "Autofill logins and passwords". This works for a session of Firefox, … (read more)

I select the setting:

"ask to save logins and passwords for websites" so that I can also select 

"Autofill logins and passwords". This works for a session of Firefox, but when I close it and start a new one, it does not retain the selection. Is there another setting somewhere that is undoing it?

Asked by Allan 3 days ago

Answered by FredMcD 3 days ago